Blackberry Desktop SW fails to start

I have just downloaded Desktop Software for PC from the website and installed it but when it tries to start the application I get an error message "BlackBerry Desktop Software has encountered a problem and needs to close.  We are sorry for the inconvenience."
I have tried re-installing with same result.
I am running Windows XP Professional SP 3.
Help!

I am having the same problem, same OS for bold 9700.

Similar Messages

  • During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

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  • Apps won't install: BlackBerry Desktop Mgr failed to validate your BlackBerry device update

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  • Blackberry Desktop Software Failed to validate your blackberry device

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  • Help: BlackBerry Desktop Manager failed

    I go install apps i get the following
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    Solved!
    Go to Solution.

    The error that I had was
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  • Desktop Manager fails to start

    I just installed DM6, but it always fails to start.
    Everytime when I start DM6 it displays a dialog box saying "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience."
    I am using Windos XP SP3. Please help.
    Here is the log:
    Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-27 11:49:26.203]
    11:49:26.281|INFO |1|Rim.Desktop.Shell|1|Application Started
    11:49:26.296|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
    11:49:26.312|INFO |1|Rim.Desktop.Shell|2|OS Version: XP [Microsoft Windows NT 5.1.2600 Service Pack 3]
    11:49:26.312|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.3615
    11:49:26.437|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
    11:49:26.500|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
    11:49:26.578|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
    11:49:26.625|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
    11:49:26.640|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
    11:49:29.234|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
    System.Windows.Markup.XamlParseException: Cannot convert string '8,2.5,0,0' in attribute 'Padding' to object of type 'System.Windows.Thickness'. '8,2.5,0,0' string cannot be converted to Length.  Error at object 'System.Windows.Setter' in markup file 'Rim.Desktop.Themes;component/Themes.xaml'. ---> System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
       at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
       at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
       at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
       at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
       --- End of inner exception stack trace ---
       at System.Windows.Markup.XamlParseException.ThrowException(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
       at System.Windows.Markup.XamlParseException.ThrowException(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
       at System.Windows.Markup.StyleBamlRecordReader.ParsePropertyValue(String propertyValueString, Object propertyValueObject, DependencyProperty dp, Int16 converterTypeId, Object propertyTarget, Object& value, StylePropType& propType)
       at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecordForSetters(StyleMode mode)
       at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecord(Boolean fromNestedBamlRecordReader)
       at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.StyleBamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
       at System.Windows.Markup.StyleTreeBuilderBamlTranslator.ParseFragment()
       at System.Windows.Markup.TreeBuilder.Parse()
       at System.Windows.Markup.XamlStyleSerializer.ConvertBamlToObject(BamlRecordReader reader, BamlRecord bamlRecord, ParserContext context)
       at System.Windows.Markup.BamlRecordReader.ReadElementStartRecord(BamlElementStartRecord bamlElementRecord)
       at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.BamlRecordReader.ReadElement(Int64 startPosition, XamlObjectIds contextXamlObjectIds, Object dictionaryKey)
       at System.Windows.ResourceDictionary.CreateObject(Int32 valuePosition, Object key)
       at System.Windows.ResourceDictionary.RealizeDeferContent(Object key, Object& value, Boolean& canCache)
       at System.Windows.ResourceDictionary.GetValueWithoutLock(Object key, Boolean& canCache)
       at System.Windows.ResourceDictionary.GetValue(Object key, Boolean& canCache)
       at System.Windows.ResourceDictionary.GetValueWithoutLock(Object key, Boolean& canCache)
       at System.Windows.ResourceDictionary.GetValue(Object key, Boolean& canCache)
       at System.Windows.DeferredResourceReference.GetValue(BaseValueSourceInternal valueSource)
       at System.Windows.DeferredAppResourceReference.GetValue(BaseValueSourceInternal valueSource)
       at System.Windows.DependencyPropertyChangedEventArgs.get_NewValue()
       at System.Windows.Controls.ItemsControl.OnItemContainerStyleChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
       at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
       at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
       at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
       at System.Windows.Markup.BamlRecordReader.SetDependencyValueCore(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
       at System.Windows.Markup.BamlRecordReader.SetDependencyValue(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
       at System.Windows.Markup.BamlRecordReader.SetPropertyValue(Object o, PropertyDefinition propertyDefinition, Object value)
       at System.Windows.Markup.BamlRecordReader.BaseReadOptimizedMarkupExtension(Object element, Int16 attributeId, PropertyDefinition propertyDefinition, Object value)
       at System.Windows.Markup.BamlRecordReader.ReadPropertyWithExtensionRecord(BamlPropertyWithExtensionRecord bamlPropertyRecord)
       at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
       at System.Windows.Markup.TreeBuilderBamlTranslator.ParseFragment()
       at System.Windows.Markup.TreeBuilder.Parse()
       at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
       at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
       at Rim.Desktop.Shell.Views.MainWindow.InitializeComponent()
       at Rim.Desktop.Shell.Views.MainWindow..ctor(IUnityContainer unityContainer)
       at Rim.Desktop.Shell.Bootstrapper.CreateShell()
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    11:49:29.937|FATAL|1|Exception|0|Fatal Error
    System.Windows.Markup.XamlParseException: Cannot convert string '8,2.5,0,0' in attribute 'Padding' to object of type 'System.Windows.Thickness'. '8,2.5,0,0' string cannot be converted to Length.  Error at object 'System.Windows.Setter' in markup file 'Rim.Desktop.Themes;component/Themes.xaml'. ---> System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
       at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
       at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
       at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
       at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
       --- End of inner exception stack trace ---
       at System.Windows.Markup.XamlParseException.ThrowException(String message, Exception innerException, Int32 lineNumber, Int32 linePosition, Uri baseUri, XamlObjectIds currentXamlObjectIds, XamlObjectIds contextXamlObjectIds, Type objectType)
       at System.Windows.Markup.XamlParseException.ThrowException(ParserContext parserContext, Int32 lineNumber, Int32 linePosition, String message, Exception innerException)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
       at System.Windows.Markup.StyleBamlRecordReader.ParsePropertyValue(String propertyValueString, Object propertyValueObject, DependencyProperty dp, Int16 converterTypeId, Object propertyTarget, Object& value, StylePropType& propType)
       at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecordForSetters(StyleMode mode)
       at System.Windows.Markup.StyleBamlRecordReader.ReadElementEndRecord(Boolean fromNestedBamlRecordReader)
       at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.StyleBamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
       at System.Windows.Markup.StyleTreeBuilderBamlTranslator.ParseFragment()
       at System.Windows.Markup.TreeBuilder.Parse()
       at System.Windows.Markup.XamlStyleSerializer.ConvertBamlToObject(BamlRecordReader reader, BamlRecord bamlRecord, ParserContext context)
       at System.Windows.Markup.BamlRecordReader.ReadElementStartRecord(BamlElementStartRecord bamlElementRecord)
       at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.BamlRecordReader.ReadElement(Int64 startPosition, XamlObjectIds contextXamlObjectIds, Object dictionaryKey)
       at System.Windows.ResourceDictionary.CreateObject(Int32 valuePosition, Object key)
       at System.Windows.ResourceDictionary.RealizeDeferContent(Object key, Object& value, Boolean& canCache)
       at System.Windows.ResourceDictionary.GetValueWithoutLock(Object key, Boolean& canCache)
       at System.Windows.ResourceDictionary.GetValue(Object key, Boolean& canCache)
       at System.Windows.ResourceDictionary.GetValueWithoutLock(Object key, Boolean& canCache)
       at System.Windows.ResourceDictionary.GetValue(Object key, Boolean& canCache)
       at System.Windows.DeferredResourceReference.GetValue(BaseValueSourceInternal valueSource)
       at System.Windows.DeferredAppResourceReference.GetValue(BaseValueSourceInternal valueSource)
       at System.Windows.DependencyPropertyChangedEventArgs.get_NewValue()
       at System.Windows.Controls.ItemsControl.OnItemContainerStyleChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
       at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
       at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, OperationType operationType)
       at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, OperationType operationType, Boolean isInternal)
       at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
       at System.Windows.Markup.BamlRecordReader.SetDependencyValueCore(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
       at System.Windows.Markup.BamlRecordReader.SetDependencyValue(DependencyObject dependencyObject, DependencyProperty dependencyProperty, Object value)
       at System.Windows.Markup.BamlRecordReader.SetPropertyValue(Object o, PropertyDefinition propertyDefinition, Object value)
       at System.Windows.Markup.BamlRecordReader.BaseReadOptimizedMarkupExtension(Object element, Int16 attributeId, PropertyDefinition propertyDefinition, Object value)
       at System.Windows.Markup.BamlRecordReader.ReadPropertyWithExtensionRecord(BamlPropertyWithExtensionRecord bamlPropertyRecord)
       at System.Windows.Markup.BamlRecordReader.ReadRecord(BamlRecord bamlRecord)
       at System.Windows.Markup.BamlRecordReader.Read(Boolean singleRecord)
       at System.Windows.Markup.TreeBuilderBamlTranslator.ParseFragment()
       at System.Windows.Markup.TreeBuilder.Parse()
       at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
       at System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
       at Rim.Desktop.Shell.Views.MainWindow.InitializeComponent()
       at Rim.Desktop.Shell.Views.MainWindow..ctor(IUnityContainer unityContainer)
       at Rim.Desktop.Shell.Bootstrapper.CreateShell()
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    11:49:29.968|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error - Inner Exception
    System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
       at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
       at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
       at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
       at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)
    11:49:29.968|FATAL|1|Exception|0|Fatal Error - Inner Exception
    System.FormatException: '8,2.5,0,0' string cannot be converted to Length.
       at System.Windows.LengthConverter.FromString(String s, CultureInfo cultureInfo)
       at System.Windows.ThicknessConverter.FromString(String s, CultureInfo cultureInfo)
       at System.Windows.ThicknessConverter.ConvertFrom(ITypeDescriptorContext typeDescriptorContext, CultureInfo cultureInfo, Object source)
       at System.ComponentModel.TypeConverter.ConvertFromString(ITypeDescriptorContext context, CultureInfo culture, String text)
       at System.Windows.Markup.XamlTypeMapper.ParseProperty(Object targetObject, Type propType, String propName, Object dpOrPiOrFi, ITypeDescriptorContext typeContext, ParserContext parserContext, String value, Int16 converterTypeId)

    Hi
    I'm having the same problem.
    Log:
    :EDIT:
    This is a brand new Sony X127 with Windows 7 32bit.
    Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-26 15:55:23.293]
    15:55:23.324|INFO |1|Rim.Desktop.Shell|1|Application Started
    15:55:23.355|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
    15:55:23.355|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
    15:55:23.355|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4927
    15:55:23.355|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
    15:55:23.371|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
    15:55:23.371|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
    15:55:23.371|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
    15:55:23.387|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
    15:55:24.089|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
    15:55:24.182|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
    15:55:27.302|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
    15:55:27.333|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
    15:55:27.411|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
    15:55:27.536|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
    15:55:27.536|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
    15:55:27.536|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
    15:55:27.552|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
    15:55:27.817|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
    15:55:28.472|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
    15:55:28.472|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.283|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
    15:55:29.283|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
    15:55:29.283|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.361|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
    15:55:29.361|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.392|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
    15:55:29.455|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.502|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.502|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
    15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
    15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1187
    15:55:29.658|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
    15:55:29.673|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
    15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 24
    15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
    15:55:29.689|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.704|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
    15:55:29.704|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.704|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:29.704|INFO |8|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
    15:55:29.860|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    15:55:29.860|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 354
    15:55:29.860|INFO |8|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
    15:55:29.860|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    15:55:29.860|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 153
    15:55:30.001|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
    15:55:30.016|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
    15:55:30.048|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
    15:55:30.048|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 351
    15:55:30.048|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
    15:55:30.094|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
    15:55:30.094|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 639
    15:55:30.094|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
    15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
    15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 848
    15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
    15:55:30.204|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:30.235|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
    15:55:30.235|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 550
    15:55:30.250|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
    15:55:30.250|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:30.250|INFO |9|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
    15:55:30.250|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
    15:55:30.282|INFO |14|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
    15:55:30.469|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
    15:55:30.469|INFO |14|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 210
    15:55:30.469|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
    15:55:30.469|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 222
    15:55:30.469|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
    15:55:30.516|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()
    15:55:30.516|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 312
    15:55:31.841|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
    15:55:31.841|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
    15:55:32.683|FATAL|1|Rim.Desktop.Shell|0|Fatal Application Error
    System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
       at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
       at System.Windows.Media.MediaContext.CompleteRender()
       at System.Windows.Interop.HwndTarget.OnResize()
       at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
       at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
       at System.Windows.Window.ShowHelper(Object booleanBox)
       at System.Windows.Window.Show()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    15:55:32.698|FATAL|1|Exception|0|Fatal Error
    System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
       at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
       at System.Windows.Media.MediaContext.CompleteRender()
       at System.Windows.Interop.HwndTarget.OnResize()
       at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
       at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
       at System.Windows.Window.ShowHelper(Object booleanBox)
       at System.Windows.Window.Show()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    Date|Log Level|Thread ID|Module ID|Log ID|Message [2010-10-26 15:59:44.344]
    15:59:44.391|INFO |1|Rim.Desktop.Shell|1|Application Started
    15:59:44.438|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.0.0.43
    15:59:44.438|INFO |1|Rim.Desktop.Shell|2|OS Version: Vista [Microsoft Windows NT 6.1.7600.0]
    15:59:44.438|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.4927
    15:59:44.453|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.0.38
    15:59:44.453|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.12
    15:59:44.469|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.1.0.14
    15:59:44.469|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.3
    15:59:44.469|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.1.0.4
    15:59:45.779|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
    15:59:45.982|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Common.Commands.ApplicationCommands.CheckForUpdates
    15:59:51.099|INFO |1|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::InitializeMonitor] Initializing device monitor.
    15:59:51.130|INFO |1|Rim.Desktop.Services.DeviceManager|0|Initializing
    15:59:51.255|INFO |1|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] will run on thread pool after 20000 ms
    15:59:51.426|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] CurrentDevice: null NewDevice: null
    15:59:51.426|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. null.
    15:59:51.442|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[CurrentDeviceUpdate] Resetting device to null.
    15:59:51.457|INFO |1|Rim.Desktop.Shell|0|[ChangeCurrentDevice] Device state. Exiting.
    15:59:51.879|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
    15:59:52.877|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
    15:59:52.877|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:53.641|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
    15:59:53.657|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:53.844|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0()
    15:59:53.938|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask] running on thread pool
    15:59:53.938|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:53.969|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
    15:59:53.985|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.000|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.000|INFO |9|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader
    15:59:54.219|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    15:59:54.219|INFO |9|Rim.Desktop.Media|0|TASK: [Load_Picture_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 227
    15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1()
    15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [Service Startup], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1409
    15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask] running on thread pool
    15:59:54.297|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.359|INFO |9|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
    15:59:54.390|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
    15:59:54.390|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 409
    15:59:54.390|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
    15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3()
    15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 109
    15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask] running on thread pool
    15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.406|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
    15:59:54.406|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.421|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.421|INFO |8|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.Videos.VideoDataSourceLoader
    15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
    15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [PictureServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 516
    15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask] running on thread pool
    15:59:54.453|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.484|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Started loading WMP
    15:59:54.484|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.499|INFO |8|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
    15:59:54.499|INFO |9|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
    15:59:54.499|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    15:59:54.499|INFO |8|Rim.Desktop.Media|0|TASK: [Load_Video_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 78
    15:59:54.530|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
    15:59:54.562|INFO |8|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
    15:59:54.593|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
    15:59:54.593|INFO |8|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 184
    15:59:54.593|INFO |8|Rim.Desktop.Media|38050|LoadDataSource: Finished
    15:59:54.640|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__a()
    15:59:54.640|INFO |8|Rim.Desktop.Media|0|TASK: [VideoServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 238
    15:59:54.671|INFO |13|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
    15:59:54.858|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
    15:59:54.858|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__e()
    15:59:54.858|INFO |9|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_WMP], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 370
    15:59:54.858|INFO |9|Rim.Desktop.Media|38050|LoadDataSource: Finished
    15:59:54.905|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__9()
    15:59:54.905|INFO |9|Rim.Desktop.Media|0|TASK: [LoadMusicSourceTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 450
    15:59:54.905|INFO |13|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 377
    15:59:56.229|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
    15:59:56.229|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__b
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       at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
       at System.Windows.Media.MediaContext.CompleteRender()
       at System.Windows.Interop.HwndTarget.OnResize()
       at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
       at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
       at System.Windows.Window.ShowHelper(Object booleanBox)
       at System.Windows.Window.Show()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()
    15:59:57.118|FATAL|1|Exception|0|Fatal Error
    System.OutOfMemoryException: Insufficient memory to continue the execution of the program.
       at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
       at System.Windows.Media.MediaContext.CompleteRender()
       at System.Windows.Interop.HwndTarget.OnResize()
       at System.Windows.Interop.HwndTarget.HandleMessage(Int32 msg, IntPtr wparam, IntPtr lparam)
       at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)
       at System.Windows.Window.ShowHelper(Object booleanBox)
       at System.Windows.Window.Show()
       at Rim.Desktop.Shell.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__0(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.WrappedInvoke(Delegate callback, Object args, Boolean isSingleParameter, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Boolean isSingleParameter)
       at System.Windows.Threading.Dispatcher.Invoke(DispatcherPriority priority, Delegate method, Object arg)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
       at System.Windows.Threading.Dispatcher.Run()
       at System.Windows.Application.RunDispatcher(Object ignore)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run(Window window)
       at System.Windows.Application.Run()
       at Rim.Desktop.Shell.App.Main()

  • Efforts to use, repair, and uninstall Blackberry desktop software failed. Help?

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    Thank you Viciousferret,
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  • Installation of Blackberry Desktop Software fails: looking for Blackberry 8310.msi file

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    Xandrex, I am having the same problem (along with a few others).  I hate to sound like a novice, but how do I decompress into a folder other than temp?  Whether installing from the website, or saving to my desktop and then installing, it unzips without giving me a choice of where to put the files.
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     http://www.7-zip.org/
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    try gettign an offline application of the Framework then change your user access control (Windows) to allow you to make changes to Windows programs. install the Framework and then install your Destktop Software. FYI, please first create a restore image before you start the whole process
    Twitter: @IAmBenGiey | Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Try my apps:
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  • Blackberry Desktop software fails to update v7.1.0.42 (The lastest version)

    Hi,
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    By the way, I use a Windows 7 laptop computer.

    Hello Glassroys,
    To better assist you with this issue can you please provide the full error message you receive?
    Thank you.
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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