BlackBerry Desktop won't start!

I have tried anything I can think of to open the desktop software and just get the same message, "BlackBerry Desktop Software has encountered a problem and needs to close." I can open device manager just fine, but not the desktop, even after I downloaded and installed the dotnetfx3.5, unzipped the 610._b034_multilanguage file and installed, and even tried to restart multiple times! Running Windows XP with Microsoft .Net 3.5, please HELP!!!

Hi and Welcome to the Community!
Please review these pages:
http://us.blackberry.com/apps-software/desktop/system_requirements.jsp
and ensure you fully meet the minimum system requirements. For instance, you said you are running XP...but, unless that's SP3, then you would not meet the requirements.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My desktop won't start

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This question was solved.
View Solution.

OK, good luck,
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Message Edited by onthehill on 02-05-2008 11:22 AM
Message Edited by onthehill on 02-06-2008 03:30 PM

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I am not sure I understand - are these instructions you have seen/been given?
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Hi ThrineDee
Welcome to BlackBerry Support Forums
Have you performed an OTA software update ?
First be sure that the battery is fully charged then refer to this KB Article and try to recover your device :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry 9220 won't start after os update

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Hi and Welcome to the Community!
You may need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Do not want blackberry desktop manager to start when turning on computer

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Does this help? i don't know macs well, but looked around:
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hi
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Hi mark2011,
Welcome to the Support Community!
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-FS
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Hi there!
Here's a few KB's that might be helpful:
http://www.blackberry.com/btsc/KB02640
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http://www.blackberry.com/btsc/microsites/searchEntry.do
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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hi Braddburm,
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Last edited by herrvideman (2010-08-26 23:56:06)

Not sure what I did but when I try to log in to KDE 4.5, via KDM, slash screen does it's thing, and then I end up with a session that doesn't have plasma-desktop. I have to run plasma-desktop from krunner (Alt+F2) to start it. How do I get it to start on its own again?
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Last edited by herrvideman (2010-08-26 23:56:06)

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