BlackBerry doesn't want my money.

I am incredibly amazed by BlackBerry's sales policy in England.
Here's the story.
I live in Sheffield UK and it was time for me to buy a new phone since my 3 year old Motorola has started to let me down. I am the type of person that does a proper research before buying anything of the market. It doesn't matter how expensive it is I need to know if it suits my needs.
Right. It took me a while to find out that only one shop in the whole city offers BB Passport and keeps them in stock so I went to check out.
First visit resulted in the display phone left without charger and couldn't turn on at all. Being promised it is an easy fix I came back to shop 10 minutes later to find out the guy responsible wasn't there so couldn't see the phone demonstrated.
Went back two weeks later. Cool, phone was working but only in demo mode and I need to see (an important bit of info follows) that the phone is capable of inputting cyrillic (Bulgarian phonetic) alphabet. Yes, that's right, that's what I need as a second language.
I asked the guy if he could turn the phone on so I can see if it is possible to type in Bulgarian. No chance - he says. We are not allowed by BlackBerry. Only authorised BB representative can do that.
When does the guy come?
I don't know - says he guy.
Can we give him a call?
We don't have a number - says the guy.
I left dissapointed and asked the same question in few more shops around town getting even less satisfactory results.
I want to give BB my money but they don't want to take it. This is how it worked out for me.
What's the point in selling a top end model if you can't prove your clients it satisfies their needs?

Hey @CuMo
Vodafone does stock the PassPort
http://shop.vodafone.co.uk/shop/contracts-and-deals/blackberry-passport-4g
I have just asked a member of their live chat and they have confirmed that they should have it in stock in mojority of shops nationwide
If not then they would be able to order it in to the branch
As for the other big players, I havent been on there to look yet.
If you are bothered about seeing the phone working before you purchase it then I would recommend that you go to a Voda or a cpwh shop and ask to preview the phone and then you could go online to purchase it
http://www.mobilephonesdirect.co.uk/contract-mobile-phones/blackberry-passport?page=all
That company does the passport on T-Mobile, Orange, Voda & EE
So always worth a try

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Doesn't want my money

The App store is very strange; I purchase one app, downloaded two freebies; and now when trying to buy another one, it won't let me. After verifying my ID with password, etc., I get the 'pay for' routine with a get purchase info dialog... when I click on it, the pizza wheel starts spinning and nothing else happens.
It asks me "Are you sure you want to buy?" and I affirm; then I get the verification screen again and I enter my password, then click the 'billing info' button... the wheel spins, spins, spins....
Maybe Apple doesn't like my money?

Hi,
Quit the Mac App Store if it's open.
Now launch iTunes. From the iTunes menu bar click iTunes / Preferences then select the Advanced tab.
Click: *Reset warnings* and Reset cache* Quit iTunes.
Restart your Mac.
Try the Mac App Store.
If that didn't help, open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Preferences folder. Move the com.apple.appstore.plist and the com.apple.storeagent.plist files to the Trash.
Now back to the Library folder then open the Caches folder then the com.apple.appstore folder, move the Cache.db file to the Trash.
And from Library/Cookies move the com.apple.appstore.plist file to the Trash.
See if that helps.
Carolyn
Message was edited by: Carolyn Samit

My blackberry doesn't want to function anymore..

Hey Everyone. Thank you in advance for any info & advice!
The deal is, I have a secondhand BB 8900 which currently refuses to do anything remotely useful. I'm unable to make/ receive calls, send messages, e-mails or browse the internet etc.
Prior to today, it has been turned off for around a month due to having no charger for it and have had it for little over this time, I was testing it for a few days before the battery running dry with a standard pay & go sim from vodafone and worked perfectly.
Since I have charged the phone & powered it up again today, it has refused to do any of it's main functions such as calls/ e-mails etc.. I am using the same sim as before. I get a 'call failed' message instantly when I try to make calls, my text messages don't send & I cannot connect to the internet although I am clearly connected to my wireless router at home.
I have tried numerous things such as battery pulls & completely wiping/ rebooting the handset in order to solve the problem but to no avail. I am well and truly stumped and have run out of ideas on how to solve this..
Does anyone have any idea what this could be, what could have caused it, how to solve it etc?
Thanks again for any info!!

So now, the browser works, but the voice phone still does not?
Your browser is likely working only as a WiFi browser.
I don't understand the voice part working earlier on the SIM, and not now, but it is possible for the WiFi browser to work even with the SIM being bad or even removed completely from the device.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Adobe Doesn't Want My Money

I'm attempting to buy support for flex from Adobe. What a
frickin' nightmare. I'm going to post this so hopefully someone
from Adobe will get their act together.
Need Flex Support.
Go to this page:
http://www.adobe.com/support/programs/flex/?tab:plans=1
Can only buy Gold and Platinum. Can't do it through the site,
that would be too easy. Have to call:
1-888-649-2990
Someone answers after 15 minutes. Take my customer ID, puts
me back on hold.
5 minutes, another person asks me the same information.
5 minutes, another person asks for my information again, and
my flex license number. Transfers me to 'enterprise solutions'
Enterprise solutions tells me to call 1-888-649-2990. I
explain been there, done that. They keep me on hold for ten
minutes, and then explain that the manager verified the number is
working correctly. Thanks a lot.
I'm giving it another shot...

I tell you I am so disappointed with Adobe Flex support.
After all the time and frustration to purchase support, I paid
$1400 for the only support option they offered. It turns out it's
email support only and the SLA response time is 3 days.
I've been working on a production problem for over a week now
and could not get a phone call or escalation of my problem. Which
is still not resolved. After numerous emails specifying my concerns
and begging for a phone call and some help I finally went to the
investor relations portion of the Adobe web site. Found several key
executives and forwarded my emails to them. Finally, I got a phone
call.
After my email to the executives and a phone call I finally
got a phone call from the support manager. He explains the support
contract I bought has the lax SLA's and if I need better SLA's I
have to purchase a different contract. Oh and by the way the web
site is now fixed with the option to buy that. I'm afraid to go and
look to see how much that costs! Your thousand plus dollars doesn't
buy much anymore. LOL.
I'm guessing Adobe isn't marketing Flex towards the SMB
marketplace?????
Good luck with your support quest.
Me, I'm thinking of moving from Flex to Silverlight.

Apple doesn't want my money?

I wanted to buy an iPhone this week, because of the sale going on at Best Buy. Well, my AT&T account isn't eligible for upgrade until next month, and the people at AT&T said that normally they can change upgrade eligibility when a customer wants to buy a device, but that they can't with the iPhone because of rules set forth by Apple.
What's the deal with this? Where can I complain to Apple about this issue?

Right - BestBuy ≠ AT&T. As I understand it, it can happen at an AT&T Store because the store manager can authorize the early upgrade on the account. I don't think that can be dome 'centrally' (i.e. by calling AT&T customer service) so that it would show up at a BestBuy or Apple Store when you went to purchase an iPhone. Looks like you're stuck waiting a month (at which point the sale will probably be over, right?) or going to an AT&T Store and paying full price.

HT3702 App Store doesn't want my money apparently

My account says my debit card is declined for even FREE updates even though I know the car is active as I am using it daily. Can someone give me some advice?

Captain amazing man wrote:
My account says my debit card is declined
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT201359 The app I bought doesn't function. I want my money back, the app is Iblacklist

I bought Iblacklist app for iPhone 4S It doesn't open. No function. Fraud. I want my money back. This Is the worst app I've ever bought

Hi carbarsal,
Thanks for visiting Apple Support Communities.
See this article for the steps to report a problem with your app purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
All the best,
Jeremy

I want my money back, this doesn't work for me

I want my money back it doesn't work for me. I have only had it lest than a week. I want to cancel it now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi maryq55851504,
I'm sorry that your subscription didn't work out for you. I've checked your account, and it looks as though you've already canceled it.
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Sara

My blackberry curve 8530 shut off and now it doesn't want to completely turn on it stays loading.

My blackberry curve 8530 shut off and now it doesn't want to completely turn on it stays loading.

Hello !
Try the following.
Just pull out the battery and reinsert it again for the POWER restart.
Once it reaches to the loading screen, just connect your device to the charger and keep it idol for 2-3hours.
At times BlackBerry Curve 8520 takes longer time then the usual for rebooting.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Aerofly (€40) doesn't download; what can I do? Actually I want my money back...

aerofly (€40) doesn't download; what can I do? Actually I want my money back...

@stevejobsfan my problem is in the mac app store, not the itunes store. How will this express lane help me?
My apologies; I've sent in a ticket...
Message was edited by: Berik61

Get my money back someone buy something with my money that i doesn't want

someone who knows my key buy things with my money and i want my money back

You can cancel an iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

My 9 year old daughter reopened my account - Spotify doesn't want to give me my money back

I don't understand how it's possible for a 9 year old child to reopen an account? Without having access to credit card information?? All she had to do was to download the app on her iPod touch, press log in with facebook, and as I use safari to access facebook, spotify automatically logged her in, and reactivated the account without her having to enter any credit card information. You have a problem, spotify - I want my money back for a 8 months recurring membership without my knowledge!

Hi Liam
Thanks for your answer. You read all the way through what I wrote here; unlike the answers I get from spotify support, I can tell they don't have time to read my question all the way through!
The 17th of February, via spotify support, I asked spotify to close and delete my account, knowing that February was already paid for. At some point afterwards, between 17th of February and 1st of March, my daughter downloaded spotify on her device, and safari logged her in to the account automatically, because I sometimes use her device for facebook, so safari remembers the facebook password. She has then been using spotify once in a while untill now. She thought she was using my boyfriend's account. Now, 8 months later, when I noticed that the account had all my old playlists, I realized that something was wrong. When I asked spotify to delete my account the 17th of February, they didn't, everything should have been deleted, INCLUDING my credit card information!
In this way, a child can reopen, or resume if you wish, an account without knowing the password, or having any credit card details!
SO - I want my money back!

Bought a rip-off App that stalks your activity, want my money back but they blocked me!

Alright guys!
My problem is that I bought this app called iTeleport VNC. Basically what it does is show your Mac screen on your iPhone. I thought this should be fun and so I decided to buy it for € 3,99 (it seems to be for sale for € 17,99 now, probably I was lucky and it was discounted — thank god!).
So I downloaded the app to my iPhone, I downloaded the other one to my Mac and tried to make it run.
The first very mysterious thing is that is starts asking your Gmail address and password. It says it needs them because all of this runs over Google Talk servers. I find this quite strange because why would they need my email address and its password for this? All they need is the server IP, password and port numbers or something like that. I gave in a fake Gmail address that I had made some time ago and continued.
This is all during installation by the way.
Then a window pops up that asks you if you want to enable screen sharing. I don't think I want to share my screen, do I? If you click no, it will not work because a message will pop up and tell you that the app couldn't find screen sharing and that it will try again in 10 seconds (and it goes on like that…).
It also said that if I click yes, I will be able to disable it later again. So I thought "alright, let's click yes and then let's disable it". Unfortunately there is no option to disable it in the settings.
I don't understand why it needs all that stuff like email passwords, etc. I have another app which allowed me to control iTunes over my iPhone and I think it works a similar way. Not exactly the same of course, but kind of. And it doesn't ask any passwords or such a thing.
To me this seems like they're just trying to collect private data. I don't want them to see my screen and I don't want them to know my Gmail password. But you have to do this in order to make the app run.
After a while I finally was able to make it run. There seemed to be 2 modes: one, where you will see the logic screen of your Mac on your iPhone. The other one requires you to enter the password to your computer in the App, so it always redirects you to your desktop automatically. Basically it skips the login window. But I preferred to type the password in the login window. Unfortunately this wasn't possible because you weren't able to type anything in that field.
And that's where I decided to stop using this app and deleted it.
It didn't say any of that in the App description, which I think it should. Some people don't want to "register" to their service my giving away their personal information, this should definitely be mentioned.
So obviously I wanted my money back… because I find it wrong, it's not what was written in the description.
I went to the iTunes store (inside of iTunes), then clicked the little arrow in the top right corner beside my email address, clicked on "Account" and then you will find a link to your purchase history.
There's a button to report a problem, and that's what I did. I selected the app, reported the problem and wrote basically what I wrote abobe. There was also a drop-down menu which asked you in which category this goes. Unfortunately I selected something like "This app doesn't work the way it should" and that's how iTunes blocked me from reporting it again. Because after I submit my request, a message came and told me that Apple isn't responsible on how 3rd party apps work. No they aren't, but they're responsible for what they put in their store and they need to make sure it works and that it's not against people's privacy.
So now I can't report it again because when I try this it tells me I have already reported a problem for this app (or that the problem is too old, which isn't the case. Plus, how can the problem be too old? I think it's meant to be something like I bought the app too long ago. Fail!).
The big questions now is, does anyone know how I can get my € 3,99 back?
Do you believe I should contact the people who made this app? But what should I say?
All help is appreciated guys!
Thank you!
Using: iMac with latest OS X + iPhone 4 with latest iOS

I would suggest you first read their FAQ:
http://www.iteleportmobile.com/support/faq
That addresses the request for a Google account and explains how to get things up without needing to provide your Gmail account information. If you continue to have questions, contact the developer's technical support or ask for advice on their forums:
http://www.iteleportmobile.com/support/faq
I think if you'll work with the developer, you'll probably be able to sort things out.
Regards.

My friend's iPad doesn't want to buy anything

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Has she contacted iTunes support : http://www.apple.com/support/itunes/contact/ ?

BBM Message in HUB...doesn't want to deletebb

The problem I'm having, is that one of my bbm messages, doesn't want to delete from my hub!! And there us a permanent bbm icon on my home screen, but no message in my bbm. If I open the bbm message in my hub, there is nothing! I have restarted my device...taken out the battery...everything!!! Nothing works!!! Please help!!!

Hey BabsieSA83,
I would suggest to try disabling BBM messaging in the Hub, then restart the BlackBerry smartphone and re-enable BBM messaging in the Hub. Open the Hub> Select the 3 dots at the bottom> Select Hub Management> Turn off BBM Messaging> Re-insert the battery.
Let me know if this helps.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

BlackBerry doesn't want my money.

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