Blackberry Internet Plan

I have recently got a 6 month BB internet plan, this was 2 months ago and today it has just stopped working, I try sending text's and it says 'Network out of order' and also my Internet has been cut off; it is fine with Wifi but any solutions?

Hi and Welcome to the Community!
Contact your provider...consider, you paid them for 6 months of service, and today they cut you off at only 2. But it is they that you need to raise this with (assuming, of course, you haven't changed any settings or anything on your BB that is).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Is it possible to run internet in blackberry phone without having BB internet plan?

Is it possible to run internet in blackberry phone without having BB internet plan?

On the Torch model yes, you can use the WiFi connected Hotspot browser for internet surfing and a few other applications, but very few BlackBerry data applications.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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World Wide Blackberry and Internet Plan

Can you help me to know which plan can cover international Roaming Unlimited Blackberry and Internet plan covered in Verizon service ?

Unfortunately there is not a plan with unlimited International Roaming, Here is a link with what is available: Click Here

Twitter & Facebook Dosnt work with my full blackberry data plan .. ?

Hi Guys,
I buy new Blackberry Curve 9360,
Facebook & twitter applications Dosn't work in my Device,
" you are currently on a service plan that does not support this application, please contact to wifi network or contact your service provider to upgrade your data plan" this message show up, I am using a full plan
How can these apps work with 3G & EDGE ?
they work with wifi but not on mobile network
Thanjs

If you BIS service status is "Not Connected", I certainly wouldn't be able to send you a PIN message.
I recommend you call your mobile provider and ask if your plan has been removed from your account or something, because it isn't working, and isn't connected.
YOU can try these things:
1) Register HRT:     (OS5) Homescreen > Options > Advanced Options > Host Routing Table > Scoll to any line entry and > press the Menu key > and then click Register Now.
2) Resend Service Books:   KB02830 Send the service books for the BlackBerry Internet Service
Hopefully that will get things going again for you!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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How can i get my Blackberry Internet Connection

Hi, I need help setting up my Blackberry 9850 to access the internet. I recently bought my phone via ebay and installed a new OS for my service provider in Kenya. The phone was locked to Verizon wireless service and upon unlocking it i still have no idea on what to do. My service provider claims that the phone is branded and that i should contact Verizon to provide me with the designated pin to unlock the BB internet connection. Any help or advice will be much appreciated

Here's the real problem.
Many things (in particular data features) on BlackBerry devices are controlled by something called Service Books.
The Service Books are pushed to the device from the service provider (carrier) once you have the proper BLACKBERRY Data Plan. A generic smartphone internet plan will not work.
However, if you are trying to use a Verizon BlackBerry on a service provider that does not support that specific device model number natively, you will need to MANUALLY load the generic Service Books from YOUR service provider. You will need to search the internet to see if the Service Books are even available (which they most likely are not).
Otherwise, you need to get a device that is NATIVELY supported by your service provider.
BlackBerry devices work differently from other smartphones.

BlackBerry Internet Service with Microsoft Outlook Web Access account

I need to switch my 8820 to a new work account. They use Outlook Exchange 2003, but do not support BES. I have access via both regular desktop Outlook and also Outlook Web Access (from a different server). I read the procedure to use BIS in KnowledgeBase KB03133. After entering my email address and password, I get a message that it was successfully set up. But, I get no e-mail messages delivered. When I check the settings, it looks like it is not using the correct server for Web Access. However, I can find no way to manually enter it - I don't get the error message described in Step 5 where I can pick "I will provide the settings." I try to set up via computer but I get a message that my BIS cannot be accessed via HTML and need to set up on my BB.
Any suggestions? Would it work with a newer phone running a newer OS? Do I need to check with AT&T if it supports Outlook Web Access? Thanks in advance.

Hi and Welcome to the Forums!
Lot's of possible variables...here a several other KBs to try:
KB03133How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account
KB18567BlackBerry Internet Service cannot connect to a Microsoft Outlook Web Access account using Microsoft Exchange 2007 or Microsoft Exchange 2010
KB15173Locate the mailbox name for a Microsoft Outlook Web Access 2007 email account
KB04804Error message appears when attempting to integrate a Microsoft Outlook Web Access 2010 account
KB02858Unable to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account
The trick to getting to the manual settings screen is to provide your valid email address, but an incorrect password...then, it will allow you to manually enter the settings.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Verizon Blackberry Internet Service Client (BIS)- How to create an e-mail Filter

Hello. Thank you in advance for replying to my question. I am trying to create an e-mail filter so that a contact's e-mail messages do not get delivered to my BB and instead just go straight to my regular e-mail account. I understand that you can do this function from the BIS, however when I tried to create an account I received a message that said "please use your device to access the BIS." I did just as the message told me but I did not get the same menu options from my BB as I would have gotten from doing it from the internet. The page only showed a list of my e-mails and an "edit" and "delete" choice for each one. There was no "Filter" button for me to click. I remember a while ago I able to access this page and was able to remove the BB signature (i.e.. "This message is being sent from a BB"), so I know that it was possible to access this page. I do not know why I am not able to accesses it now.
If anyone out there has Verizon and knows how to access the BIS, please let me know how. Or if you know how to create an e-mail filter function, please let me know.
Thank you,
Fred
Solved!
Go to Solution.

Hi there!
To log into your BIS account from a PC/browser (not the BB browser), go to this URL:
https://bis.na.blackberry.com/html?brand=vzw
Enter your BIS credentials and you will then be in your BIS account screen. From there, use this KB to create the filter you desire:
KB04558 Add a filter to a BlackBerry Internet Service account
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Blackberry Internet Service Failure

I am trying to setup the Blackberry Internet Service to access my email server to obviously forward those emails to my Blackberry. Using the web service, I attempt to add my email account, but it always fails with this error: "An error occurred while validating your login. Please check your user name and password." Now I know after numerous attempts that at least one of the times I had to enter that info correctly. This will be followed by an email from the Blackberry server to my email address containing the settings I used. I have my .Mac and ISP emails working with my Blackberry without a problem.
I'll admit I'm an amateur at this, so any help would be greatly appreciated. Thanks in advance.
Eric
Additional info:
SMTP Log
Apr 10 21:49:42 powermacg4 postfix/smtpd[11243]: connect from smtp04.bis.na.blackberry.com[216.9.248.51]
Apr 10 21:49:42 powermacg4 postfix/smtpd[11243]: 2CE95146D76: client=smtp04.bis.na.blackberry.com[216.9.248.51]
Apr 10 21:49:42 powermacg4 postfix/cleanup[11245]: 2CE95146D76: message-id=<[email protected]be rry>
Apr 10 21:49:42 powermacg4 postfix/qmgr[1610]: 2CE95146D76: from=<[email protected]>, size=3440, nrcpt=1 (queue active)
Apr 10 21:49:47 powermacg4 postfix/smtpd[11243]: disconnect from smtp04.bis.na.blackberry.com[216.9.248.51]
Mailaccess Log
Apr 10 21:48:40 powermacg4 imaps[11212]: starttls: SSLv3 with cipher RC4-MD5 (128/128 bits new) no authentication
Apr 10 21:48:40 powermacg4 imaps[11231]: starttls: SSLv3 with cipher RC4-MD5 (128/128 bits new) no authentication
Apr 10 21:48:41 powermacg4 imaps[11232]: starttls: SSLv3 with cipher RC4-MD5 (128/128 bits new) no authentication
Apr 10 21:48:41 powermacg4 imaps[11233]: starttls: SSLv3 with cipher RC4-MD5 (128/128 bits new) no authentication
Apr 10 21:49:41 powermacg4 imaps[11212]: starttls: SSLv3 with cipher RC4-MD5 (128/128 bits new) no authentication
postconf -n
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
localrecipientmaps =
luser_relay = postmaster
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
messagesizelimit = 52428800
mydestination = $myhostname,localhost.$mydomain,$mydomain, localhost,mail.xxxxxxx.us,XX.YY.ZZ.106
mydomain = xxxxxxx.us
mydomain_fallback = localhost
myhostname = mail.xxxxxxx.us
mynetworks = 127.0.0.1/32,XX.YY.ZZ.106,192.168.225.192/26,XX.YY.ZZ.143,bis.na.blackberry.com
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpddatarestrictions = permit_mynetworks, rejectunauthpipelining, permit
smtpdenforcetls = no
smtpdhelorequired = yes
smtpdhelorestrictions = permitsaslauthenticated, permit_mynetworks, checkheloaccess hash:/etc/postfix/helo_access, rejectnon_fqdnhostname, rejectinvalidhostname, permit
smtpdpw_server_securityoptions = cram-md5,gssapi
smtpdrecipientrestrictions = rejectinvalidhostname, rejectnon_fqdnsender, rejectnon_fqdnrecipient, permitsaslauthenticated, permit_mynetworks, rejectunauthdestination, rejectunlistedrecipient, permit
smtpdsasl_authenable = yes
smtpdsenderrestrictions = permitsaslauthenticated, permit_mynetworks, rejectnon_fqdnsender, permit
smtpdtlsCAfile = /etc/certificates/powermacg4.xxxxxxx.us.chcrt
smtpdtls_certfile = /etc/certificates/powermacg4.xxxxxxx.us.crt
smtpdtls_keyfile = /etc/certificates/powermacg4.xxxxxxx.us.key
smtpduse_pwserver = yes
smtpdusetls = yes
unknownlocal_recipient_rejectcode = 550
PowerMac G5 2GHz DP Mac OS X (10.4.9) PowerMac G4 DP Server

UptimeJeff,
Thank you for the prompt reply. I will post my IMAP config tomorrow when I am home. As far as the authentication goes, it appears that BB is using RC4-MD5. Am I correct? There is no way to change that on the BB end as far as I know. Can the OS X mailserver use RC4-MD5? Currently I have only Kerberos and CRAM-MD5 enabled.
Eric

Blackberry Internet Service account

Hi everyone,
well, despite trying, this newbie couldn't get on with her Blackberry so has returned it to the shop and gone back to using her sad little nokia. I wanted to ask one quick last question before saying goodbye.
When I first set up my Blackberry, I created a Blackberry Internet Sevice account online. For the life of me, I can't remember exactly why I did this, but anyway, I went to the Blackberry Internet Service login screen (in an attempt to delete the account now that I've returned my phone), but it didn't recognise either my username or my password. It's not a big deal, but I'm a tidy soul and would have liked to delete the account. My question is this: I wiped my Blackberry before returning it and have subsequently changed the passwords to my email accounts: if I do still have a BIS account somewhere, will Blackberry, in theory, still have a link to my email accounts? I'm hoping not.
A special thanks to JSanders who helped me out when I was having problems.
Bye now,
Eve
Solved!
Go to Solution.

Hello,
You have done almost everything necessary to keep things clean. Changing your actual email passwords will prevent BIS from accessing those accounts, even if a BIS account should still exist. To truly eliminate the BIS account, you need to contact the carrier through which you created it...the carriers manage BIS accounts for their customers. See this KB for all steps that need to be carried out when transferring a used BB:
KB05099Steps to take before selling or after buying a previously owned BlackBerry smartphone
As to why you first created a BIS account, see this FAQ:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
The last account in the list is the BIS-level account...you need BIS to enable those services.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Possible? to recieve a MMS from someone without an internet plan cell phone

I am not too thrilled about friends asking me if i got there pic text and then telling them no i havent, could you send it to me email because my IPHONE CANT comprehend a simple picture text. BUT thats all we can do for now huh. So my real question is how can my friend who doesnt have an iphone, and has a phone with no internet plan, send me an email picture??????????? When the viewmymessage.com site worked they could send me pictures with no problem, and i didnt have to ask them to do anything speacial for me because i have an iphone. I hope someone can give me an answer that will allow my friend with a no internet cell phone to send me an MMS via email.........goodluck

Hi there,
When I get sent a picture message, I get a text message from o2 saying I have received it and to go to their website to see it. I logon using Safari (I've added the page as a web link on my home screen) and I can see the picture message. It's not ideal, but it's good enough until Apple build MMS capability into the software (that's what I love about my iPhone, the ability to change the device by simply updating the software).
Does your Service Provider offer a similar facility? Might be worth contacting them.
Regards,
Jamie

I want to buy an ipad, but i was wondering if there is a way to use my blackberry internet with the ipad

i want to buy an ipad, but i was wondering if there is a way to use my blackberry internet with the ipad

Google can be your friend. Watch this YouTube video as it appears you can tether a Blackberry to an iPad.
http://www.youtube.com/watch?v=cFk2ctOKtpE

KB05133 - Email reconciliation features for BlackBerry Internet Service

There are lots of questions about what reconciliation features / functionality options there are with BIS ... well, from the horse's mouth, here we go:
KB05133 - Email reconciliation features for BlackBerry Internet Service
I tried to copy / paste the table but I'm not nearly savvy enough to successfully do it; so, click away!
If you've found a solution through a post; please mark it as a solution.
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Hi
drastikbb wrote:
In the second set of instructions, going directly to the BIS web page, I cant get past the login page, I have tried to register, I have tried to login, I have asked service provider for passwords and I get one dead end after another, I cannot login nor create an account to login to the BIS web site.
Any help would be appreciated, after 10 years as a loyal Nokia user I am now hoping that the decision to move to BB was not one I will live to regret.
Regards
DS
When you go the BIS account on the PC, is this the place you were told to go by your service provider? My own has my carriers' logo on the page and they provided me with the login details whilst I was on the phone to them. It is THEIR responsibility to set up your BIS and to assist you.
Whether you try OTA or on the PC, you must have access to your BIS and when you finally get it, setting up the email couldn't be easier.
I cannot see why upgrading to OS 6 would affect email set-up but as you suggest, the option to put email server details in may have been removed. They are not necessary with BIS.
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I don't need a data plan or internet plan for using airport ?

I understand that all the airport's do not need an internet plan, is just connect to a AC adapter and you have free wi-fi or not?

Sorry, but your understanding is not correct.
If you want the AirPort to have Internet capability, you will need to provide a broadband Ethernet Internet connection from a service provider to the AirPort.

Possible to activate new 3G iphone w/2 year w/out a internet plan?

Possible to activate new 3G iphone w/2 year w/out a internet plan? and add it later or vice versa, add it in the beginning and then take it off?

your contract requires you to have an internet plan that starts at $30/month for 2 yrs

I have an ipad 2 32gb wifi model and i was wonderin if i could connect it to any cellular internet plans

I have an ipad 2 32 GB wifi model and i was wondering if i could connect it to cellluar internet plans?

I use my WiFi only iPad with a MIFI2200 hotspot from Verizon. There are many mobile hotspots on the market, but as stedman suggested, it would behoove you to check with any cellular carriers in your area to see what they have to offer.

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