Blackberry z10 10.0.10.90 Telstra OS build 10.0.10.690 Problems with Fonts
Hi, I need some help.
I recently upgraded to 10.0.10.90 after receiving an update prompt.
I run my font size as 5 and this never was a problem with the menus however i noticed after the upgrade that some text in the menus in the settings are cut off. like there is an overlap. Can you please advise how to fix it?
Also some headings dont reduce in size proportionate to the font size as previous.
please help.
Hey KelvinHuynh,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Can you provide which setting menus are being cut off? Also if you change the font to higher size, do you see the menus as per normal?
I am unable to reproduce the issue, I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Similar Messages
-
Problems with Blackberry Curve 9220
Hello,
I bought Blackberry Curve from New Delhi, India approx 6 months back.
I am facing problem with the phone.
The phone is automatically getting switched off after I which I need to take out the battery and reboot.
This is happening very frequently in a day arnd 7-8 times.
I am presently working in Singapore.
Could any one please give me the service centre address for BlackBerry in Singapore where I can get the problem resolved.
Thanx...Hello divya1404,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Problems with AOL IMAP server connection on my BlackBerry Z10 STL100-3, and BB PlayBook 64GB WiFi
Problems with AOL IMAP server connection on my BlackBerry Z10 STL100-3, and BB PlayBook 64GB WiFi
Thursday 4:20am EST, 02-19-2015
Hi, My connection to the AOL IMAP server has suddenly failed - Says "Not Connected" on Accounts page
I haven't changed anything and this just started failing this morning.
I've saw same issue on my Blackberry PlayBook 64GB.
Is anyone else recently experiencing AOL IMAP Errors?
Solved!
Go to Solution.Yes! Same thing happened suddenly to my Z10 this morning. No AOL.
-
Faulty Devices - Blackberry Z10
Our company recently renewed the corporate mobile phone contract with Maxis and we received Blackberry Z10 Smart Phones as free device for the plan that we signed up.
We received 58 units of Blackberry Z10 in June 2014, out of which to-date, several units (40%) have proven to be faulty and warranty claims were made. The claims were handled by IXSUN SDN BHD – Blackberry Service Centre at Tropicana City Mall.
The type of claims varies from hardware reset, faulty battery, keypad not working, system hang etc…
Our business is IT based and we depend a lot on the Smart Phone, accessing to e-mails and as 80% of our employees are Consultants, they should always be reachable on phone. The faulty devices cost the company additional expenses (admin costs – mileage and toll) and a waste of billable time. We are extremely disappointed and unhappy with the quality of device sent and demand that all the units be replaced with a new batch of devices – all 58 units in total.
We are also surprised with your Service Centre policy whereby no hardcopy is given as supporting document for the warranty claim. Only Acknowledgement Job Card is given and upon receiving the repaired phone, the form is retained by the Service Centre and for record, we are requested to take photo of the form instead!
Please find enclosed, copies of the photo shots taken of the forms, last batch of phones sent in for warranty claim last week.
This is a serious allegation and do revert with your solution to our problem within 14 days of the date of this letter, failing which we will cancel the corporate plan with Maxis and return all the phones back to you and seek monetary compensation for the breach of contract in furnishing faulty devices.
Should you have any queries, please contact Ms Sue at 03 56369016 ext 138 or 012 3242137.This is a volunteer run forum we do not have anything to do with BB.
-
Must-know BlackBerry Z10 and BlackBerry 10 tips and tricks
Check out the following must-know BlackBerry Z10 and BlackBerry 10 tips and tricks to get the most out of your new BlackBerry 10 smartphone.
1) BlackBerry 10's Built-In Screen Shot Feature
Capturing a screen shot on a BlackBerry 10 device is simple. Just hold both the volume up and volume down keys simultaneously for a couple of seconds until you hear a shutter sound. Screen shots are saved to your BlackBerry 10 camera gallery.
2) Volume Up/Down Keys as Media Controls
You can use your BlackBerry 10 device's volume up and volume down keys to skip through songs in your music librery. To enable this feature, open your BlackBerry 10 Settings by dragging down from the top of your display while on your Active Frames screen or a home screen panel. Choose Settings from the dropdown menu and click System Volume. On the following page, slide the Music Shortcuts button to the On position.
3) Volume Up/Down Keys and the BlackBerry 10 Camera
You simply tap your BlackBerry Z10's display with the camera or video camera open to snap an image or start recording a video clip. But it's sometimes easier to use the volume keys. Just tap the volume up or volume down keys with the camera open to snap and image. And you can also use these keys to start and stop video capture when your camera's video mode is enabled.
4) Instantly Launch Voice Control
The BlackBerry Z10 can initiate lots of different actions based on voice commands thanks to its Voice Control app. And you can instantly launch Voice Control by holding your device's mute key for a couple of seconds.
5) Launch BlackBerry Camera from Lock Screen
BlackBerry 10 lets you quickly launch your camera application from its lock screen, a feature that can be valuable when you want to take spur-of-the-moment shots. A camera icon appears in the bottom-right corner of the locked display screen, and you can hold it for a couple of seconds to launch the camera app.
6) Advanced BlackBerry Hub Inbox Controls
The BlackBerry Hub is the central inbox for all of you various BlackBerry 10 application notifications and messages. You can access basic Hub controls by clicking the Menu key at the bottom right of your Hub screen. (The Menu key looks like three dots stacked on top of each other.) But you can also access some advanced BlackBerry Hub controls from the date bars that appear in the inbox stream at the start of each new day.
Just hold a finger on a date bar to bring up controls that let you skip to the start of the past day, the start of the next day, jump to the top of the BlackBerry Hub, jump to the bottom of your BlackBerry Hub or mark all prior messages as read.
7) Speedy BlackBerry 10 Navigation
The BlackBerry 10 OS can be broken down into three main components: The BlackBerry Hub; the Active Frames screen; and your application panels. You can do navigation through these components using a basic set of swipes and gestures. But you can also use the tiny slider tray that appears at the bottom of the Active Frames screen and all of your home panels. Just tap a specific panel in the slide to navigate directly to that panel without scrolling. Touch the Active Frames square, which is composed of four smaller squares, to jump directly to your active apps page. Or tap the Hub button, which looks like three horizontal lines on top of each other, to navigate right to the Hub.
8) See Your Battery Life Status as a Percentage
The BlackBerry 10 OS does not currently allow you to set your battery-status indicator to show a specific percentage, only a battery icon. But you can check your device's hardware settings for a more specific battery status. Just open your device's Settings by sliding down from the top of your Active Frames or application-panel screen and choose Settings from the dropdown menu. Then click About. On the following screen, change the Category menu from General to Hardware. You'll see a battery percentage listed in the Hardware information.
9) BlackBerry 10 Boot Status as a Percentage
Whenever you restart or power up your BlackBerry 10 devices, a BlackBerry logo appears with a status bar that encircles it. The status bar shows you start-up progress, but you can also view that progress as a percentage number. Just hold your finger anywhere on the BlackBerry logo and a progress percentage appears.
10) BlackBerry Z10 Keyboard Tips, Tricks and Shortcuts
You can type special characters using the BlackBerry 10 virtual keyboard by holding your finger on top of a letter with associated special characters (e, a, i, o, u, y, etc.), and then sliding your finger over to the character of your choice.
Quickly sliding your finger downward from the top of your keyboard to its bottom cycles through the number and character screens so you don't have to tap the number/character screens button, which can slow down typing.
And you can delete an entire word instead of just individual letters by swiping leftward from the backspace key toward the center of your keyboard.
Click Her to know moreThis could of been posted by JSanders already in his thread!
Want to contract me? You can follow me on Twitter @RobGambino
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
Hello blackberry! first off, just wanted to tell you how much i support you guys. I've had numerous blackberries throughout the years and i've even got others to support you haha. This latest release of the blackberry z10 is absolutely amazing! i love the os, the phone...it's perfect. So heres my issue. I recently bought your phone (not from my phone company so no warranty), and i got a screen protector to help prevent the need of the warranty. I put the screen protector on and this HUGE white and black blob appeared. I took the protector off and the black went away and most of the white did as well. However, there is now a bit of the white covering the screen that refuses to leave. It is VERY worrisome and i dont know what to do or how to go about fixing it. i've rebooted the phone, i've taken the battery out and left it, i've left it in rice for an expended period of time..but nothing. It appears as though this white is behind the screen because all of the writing and stuff goes overtop of it. Attached you'll find a pic of what i'm talking about. What do i do and please oh please tell me you can help out a poor broke student fix his favorite phone in the whole world! lol. I look forward to your response.
I can see the image fine.
Is the crescent shaped white blobs in the center of the screen?
I've not seen that before and I am afraid if you don't have a warranty, you're stuck.
Why don't you have any warranty?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
BlackBerry Z10, so many frustrating issues
I have been using my Blackberry Z10 for 4 months. I still have so many issues that don't work like I would like, and I know if there is something that can fix them. There is a list, for sure there are more that I don't remember right now.
Battery: it never arrives to low charge before turning off. Close to 35-30% it goes to sleep. I tried some of the solutions I´ve read (full charge after taking out battery, reset, etc) but nothing worked.
Two times blocked: Since last OS update, I unlock the phone with my key and some seconds later another screen asks me to put the key again. It doesn't happen always, but very frequently.
GPS and tracking: I downloaded every app for tracking gps, like Endomondo, Runkeeper, etc, and no one works. It is always "searching for satellites". Sometimes, in an hour, it gets the satellites for e few seconds. I downloaded GPS Status, as mentioned in other forums, and it works. But not the other apps.
Transferring files: When I connect it to the computer and want to transfer files from internal memory or the microSD card, it looses connectivity while transferring. I have to move files to the SDcard, then take it out and transfer them in the SDcard reader in the computer.
Music stops while playing: very frequently music makes very little pauses during the play. I hate that when I play music. I kill all the tasks, so the only thing running is the Music, but it is not solved.
Wrong words learned: when you make a mistake and type wrongly a word, it remembers it and suggest it up to the end. For example: it seems I once wrote "Germn" instead of "Germán". So I type G+e and it suggest me "Germn", then I type the r, and continues suggesting "Germn". I hate that.
Automatic message in the mail account: I must turn off the Automatic message "Sent from my smartphone..." every few hours. It goes back to on and put that message again...
Any idea of possible solutions?
Thanks,
MartínIf you had one or two issues, I'd suggest tackling them individually but because you're experiencing issues at this level, your OS should be looked at.
What OS are you currently running? To find this out, swipe down and select Settings>(Category - OS) and give us the OS version.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
Blackberry Z10 Sudden Death Syndrome
For some inexplicable reason my Blackberry Z10 has died after a short life of three weeks. It was a quiet passing. She was working fine this morning faithfully taking calls, sending e-mails and reading text messages. And then she just went to sleep and never woke up. Reinforcements are on the way; however I remain phoneless for the next three to five business days.
Three to five business days later…
Newly “certified refurbished” Blackberry Z10 from Verizon arrived then it died. This time death came about two weeks. She was working awesome receiving texts and checking mail and then she was gone. She died fully charged with no history of dropping or having been coffee’d.
All attempts at resuscitation were unsuccessful (e.g., removing battery, tethering to computer to force software reload with or without battery, switching battery, removing memory card, removing SIM card, checking that the white stickers weren’t pink, begging and pleading , crying, etc.)
I believe that there is a defect in the phone. I think that they should be recalled and replaced with new non-refurbished phones. IMHO.
In lieu of flowers please send chocolate.Ofer_Ronen wrote:
This is not a case of reboots
It is totally dead even the PC dont recognise it so restore is no option
Ofer
Ofer, please don't double post and cross post. Once is enough to deal with your issue in one thread.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
It's happened a bad thing.
My Z10 (OS 10.1.0.4181) has decided to delete, from all my email account , each emails from july to today!!!! It's unacceptable!!! I have paid 700 Euro for a smartphone that delete my email?! It has deleted also emails from the server!!!
WTF!!!
Who pay for damage that I had?! So Blackberry, wake up! I am so disappointed!
I pretend an answer from blackberry!!! Now!!!!Hey alexsgv,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email accounts are added to the BlackBerry Z10? Are they all POP3 and IMAP accounts? Also when a message is removed from the BlackBerry smartphone it will remove it from the mail server, this is by design.
Did you do any software updates recently?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
Cannot synchronize my BlackBerry Z10 with Outlook 2007 on my Windows 7 Computer
Z 10 Sync to Outlook I cannot sync, despite my best efforts, my BlackBerry z10 with my calendar on my Outlook 2007 on my Windows 7 computer. I am not such a blithering **bleep** that I cannot figure out to, and I have already done, the following: 1, make sure I have an updated BlackBerry Link software; 2, Hook up my phone to the computer and select the device; 3, select "Microsoft Outlook" as account type. 4. Select "calendar" The process seems to start out fine, and then I get a "Sync was unsuccessful" message. I am thinking of getting a web- based work around, by synchronizing Outlook with Google Jacaranda maybe, and then synchronizing it that way, but that uses data. I should be able to use default settings and simply use BlackBerry Link software and the cord that comes with my phone.
Maybe you can try this way:
http://helpblog.blackberry.com/2013/02/how-to-setup-outlook-to-wirelessly-synchronize-your-contacts-... -
Purchase your BlackBerry Z10 with the new BlackBerry 10 operating system today at Best Buy! The BlackBerry Z10 features a gorgeous 4.2” display (1208x768 resolution) 356 ppi. An 8MP rear camera with capability to shoot 1080p video. A 1.5GHz dual-core processor, 2GB of RAM, 16GB of internal storage and an expandable memory card slot. MicroHDMI port for presentations and of course it’s 4G LTE ready. Learn more about the BlackBerry Z10 here http://bbyurl.us/zy8
Here are some sweet BlackBerry 10 features:
BlackBerry Balance: Switch between personal and enterprise profiles at the flick of a finger, so you can carry one phone instead of a personal and business phone. The enterprise profile lets users securely access the enterprise’s network and access only those apps approved by the enterprise, while the personal profile runs simultaneously.
BlackBerry Flow: Move seamlessly from app to app and feature to feature by swiping, making it unnecessary to go to the home screen to switch apps.
BlackBerry Peak: Push an app to one side to view the content of the BlackBerry Hub, which aggregates incoming messages from email, social networks, etc. into one screen view.
BlackBerry ScreenShare: Those using BlackBerry’s IM service can switch to a video call by swiping, and the ScreenShare feature lets users share what’s on their screen — from pictures to PowerPoint presentations — with other BlackBerry 10 users, with the presenter in control of what appears on other phones’ screens.
BlackBerry Remember: Toss documents, emails, web links and the like into the same folder for future reference.
Time Shift: Captures a person’s image over a few milliseconds so the user can choose the best shot.
AT&T: Available for purchase at your local Best Buy and Best Buy Mobile stores or BestBuy.com today! http://bbyurl.us/ATTZ10
Verizon: Available for purchase at your local Best Buy and Best Buy Mobile stores today and on BestBuy.com. Available in Black or White! http://bbyurl.us/67q
T-Mobile: Purchase at your local Best Buy or Best Buy Mobile store for instant ship or on BestBuy.com today! http://bbyurl.us/b71
Jesus|Senior Social Media Specialist | Best Buy® Corporate
Private MessageBackup/Restore:
http://www.blackberry.com/btsc/KB33526
Security Wipe:
http://www.blackberry.com/btsc/KB33591
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you! -
Apps on BlackBerry World for BlackBerry Z10
Hi BlackBerry
I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world.
Still BlackBerry World is missing lots and lots of popular apps that are widely used and are currently available on Apple AppStore & Android Google Play. I know that you are working on it, and it is hard for now to compete with Apple & Android appstores, but at least there is a punch of apps that are mostly common worldwide, especailly the social networking and voip calling apps which have to be launched officially on BlackBerry world as soon as possible.
In addition, I'd like to draw your attention that the Facbook app (which is currently integrated with BB 10) is an older version of Facebook than the currently available one for Android & iOS devices (one big difference is that the current facebook app version for Android & iOS devices include the "Share" feature for my feeds and stories, while the facebook app on BB 10 still does not include that feature). I don't know about twitter and linkedin, as I didn't check yet, but at least pleasue ensure with their developers that those native integrated apps are updated to their latest versions to provide BlackBerry users the same experience that Android & iOS users are having.
Also, about apps, there are many apps developed by Google (like youtube, Google Maps & Navigation, Google +, Google Current ...etc) which are not yet available on BlackBerry world (The Youtube app on BB 10 is just a shortcut to the internet broweser and not a fullt fledged Youtube App). Having Google apps on BlackBerry world will also give a big push to the users base for BB 10 (especially the Google Maps & Navigation, which are ranked and considered the best mapping database and app worldwide). I know that Google have to develop such apps from their side (as the same for other developers), but I hope that BlackBerry should give this issue its ultimae priority, as I think that the major drawback (if I can name it so) for BB 10 to earn a significant market share worldwide is the absence of many popular and widely used apps on the BlackBerry World as compared with Apple App Store and Android Google Play.
I know that BB 10 and its OS is just the begining, and that BlackBerry have more to provide to us from the apps side and other sides as well, so keep moving and hope to see the positive results soon.
Regards;Hi ahmed_mh1,
Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
This can be seen with the Facebook app you mentioned, it is a great example because it wasn't developed by Facebook... Blackberry ended up doing it for them. I'm sure that we have all noticed that Blackberry has been busy working on other areas of the phone, and that they have lots more work that we would all like to see done.
Would you rather have better notification granularity, or a better Facebook app?
If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
#GetWithBB10!!! As Kevin O'Leary says.. it is the best!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. -
i'm just wipe my data in blackberry Z10, after it finish and start to loading with blackberry icon, after it finish too, my screen just black and nothing happen, im already wait for it, what should i do? can you help me
I know there is a language barrier here.
After you power up the device and the screen goes black, is the device ON or OFF?
What happens if you use your finger to SWIPE UP on the screen?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Blackberry z10 - no messages in business hub
Hello Community,
I just received my blackberry Z10 phone and I have to say it is very very nice to use.
It´s working threw our company server, and I use the company e-mail on it.
The only big issue I have is that if I´m in the business hub, I do not receive any text messages. I don´t even get a notification that I received a new text message.
This is a big problem because I have to switch to private hub everytime I want to check my text messages, so I cannot react to them. And if I am in private hub I receive the notification and I can check my text messages without any problems, but I dont have my company e-mails on it.
Also if I´m in the business Hub and click on the Text message sign it directs me to my e-mails and not to any text message conversations as it does in the private hub.
Please can somebody help me? Because if I cannot solve this issue it is hard to use this phone because I cannot react either to e-mails or to text messages, so it´s very bad.
Thank you very much and send you greetings from Austria,
AlexanderYour BESAdmin controls this function, they might not be aware of the effect it is having
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
Maybe you are looking for
-
Firefox problems - Can't open from Downloads - Can't print - FF will not update and more and more...
I've been having several problems with Firefox, to the point that I almost can't use it anymore. In no particular order, they include: 1. When I download something, 'Downloads' opens. When a d/l finishes I used to be able to run an install or open an
-
After the last update(7.1.2) i couldn't find personal hotspot in my iPad 2.
after the last update(7.1.2) i couldn't find personal hotspot in my iPad 2 Wifi+Cellular. I did everything like reset network setting, restore to factory setting and set up as a new iPad but no change. My iPhone 5's carrier is 16.2 and after update t
-
When converting from docx to pdf, some text boxes are missing. Why?
I have a large docx file with many text boxes. The boxes have fill and borders. When I convert to pdf several text boxes are missing. The text is there but the box is missing. How can I prevent this from happening?
-
Pdf print and view using swing
hello i am created one pdf file from original pdf file with data using itext library,but now my problem is how can view this file and print this pdf file using swing printing api
-
Records Management add and read note
Hello We are in the process of imigrating our paperarchiv from Excel-Sheets to records management. For the data-imigration of the paperrecords I found a bapi. So far so good. I also have to add a note to the paperdocument. For this I have found nothi