"blank page" shows on home page-will NOT load any sites

When firefox loads, a "blank page" is displayed. Further, when this occurs, no sites can be accessed. Toolbars on top do display.
== This happened ==
Every time Firefox opened
== today

See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(Linux & OSX see: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M
''Windows'' Method 2. Press and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar.
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
Firefox_'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.19; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''Install/Update Adobe Flash Player for _: your ver. 10.0 r32; current ver. 10.1 r53 ('''important security update 2010-06-10''')
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND__''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

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Message was edited by: Norman Rothwell

Hi Norman,
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*Press "Command + Shift + R" (Mac)
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
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To Reset Firefox do the following:
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#Click the "Reset Firefox" button.
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Did this fix your problems? Please report back to us!

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== This happened ==
Every time Firefox opened
== Monday ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

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*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
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*http://kb.mozillazine.org/Error_loading_websites
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*https://support.mozilla.com/kb/Safe+Mode

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"blank page" shows on home page-will NOT load any sites

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