Blank screen after KitKat update

I just completed the KitKat update on an Ellipsis 7 tablet that's connected to Verizon's network, but now I'm only getting a blank screen after the welcome screen displays. Fyi: the first part of this update went smoothly. Can anyone can help me resolve this issue? I really like this tablet and use it everyday.

I contacted Verizon support and a couple of techs attempted to walk me through alternate boot methods. However, as bassclarinetl2 noted, "pressing the power button to turn the device off results in the device powering up by itself and both 'safe mode' and 'factory reset' are inaccessible via their button combinations." Therefore, I'm sending my tablet in to be repaired or replaced under warranty. Depending on how long you've had your Ellipsis 7 tablet, you may be able to do the same.
Incidentally, I have another (seemingly) identical Ellipsis 7 tablet and was able to successfully install the KitKat upgrade on this second tablet, which I'm using now. The sooner Verizon determines why the upgrade worked on one tablet and not the other, the better.

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I don't know of any reason it would overheat during crisis recovery.

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Dear Archers, I'm sorry for asking your help but I'm really stuck here.
What happened? I did an update like usual and a new updated kernel was installed. The pacman process 'pacman -Syu' did not completely finish for one reason or another and hang on the part 'linux', so I had to abort it after an hour by using CTRL+C. After this, I was left with an unbootable system saying at TTY1 "Unable to find root device..." and "failed to load ...modules'. Even switching to TTY2 or typing in the terminal was not possible.
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When trying to consult 'journalctl' there is nothing mentioned about an error or problem. So my initial thought was that there was something wrong with X. But nothing had changed for the Xorg.conf file so I thought that maybe the Nvidia modules where not loaded/configured correctly. Which makes me install 'nvidia-hook' as described in the Wiki and I've added 'nivida' to my 'hooks' in mkinitcpio. After running the command again all went well and the modules are configured. But I still arrive at a blank screen and now I'm really out of ideas what could be the culprit here...
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[OK] ...
[OK] Started GNOME display manager
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Last edited by DarkLite1 (2014-06-09 12:24:31)

X still exists, I tried:
systemctl disable gdm
systemctl enable lightdm
After this change I rebooted and the system fires up lightdm after wich I see the lightdm interface graphically and I can enter my username and password. When clicking on OK to logon, I arrive on a black screen with a sad face saying 'Oh no! Something has gone wrong. A problem has occured and the system can't recover. All extensions have been disables as a precaution.' with a 'Log Out' button. On top of this screen my Conky screen pops-up.
When I try to logon with Gnome-Classic, I have the same sad face greeting me after lightdm received my credentials. It's the same as this problem described here https://bbs.archlinux.org/viewtopic.php?pid=1270468
The fact that I can see this as a non terminal thing, means my X is fine. So it might be related to a problem within Gnome or the Gnome session... No one else has this problem? Isn't there a way to re-initialise Gnome or it's session?
I tried already reinstalling Gnome, the Gnome-Bluetooth package a resported in the other thread but to no avail.
Last edited by DarkLite1 (2014-06-09 14:45:50)

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Last edited by Bompi (2012-06-16 10:43:48)

I didn't know about the adduser script, but wouldn't the chown command fix the permissions? I did it this way in a virtual machine and got it working pretty good.
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Hi,
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Hi Massimo,
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Andreas
"Massimo Rosen" <[email protected]> schrieb im Newsbeitrag
news:[email protected]..
> Hi,
>
> Andreas Schild wrote:
>>
>> Hi,
>>
>> after update a VMWare-SLES10SP2-Server with DOM and Webaccess HP703HP1 to
>> HP703HP3 I got a blank screen after starting the machine.
>
> What do you mean "a blank screen"? A blank screen where?
>
>> All logs look got but I can't login in. Only a blank web page. No login.
>> No
>> picture. Nothing.
>
> I'm sorry, but it's totally unclear what you're talking about. What web
> page?
>
> CU,
> --
> Massimo Rosen
> Novell Product Support Forum Sysop
> No emails please!
> http://www.cfc-it.de

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Hello @15_,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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@MT1
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Blank screen after KitKat update

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