Blank Screen after logon for all but the Administrator

I have two new PC’s loaded with Windows 8.1 IT Pro.  My normal setup process after registration is to add the PC to our domain, Install Trend Micro Anti-virus, apply all updates, install business applications, and then create a domain user account. 
After login onto the PC with the domain user I have the usual Win 8.1 dialog indicating it’s setting up apps and preparing for use.  After about 10 to 15 minutes of this dialog the screen goes blank, I’m sure it’s the screen saver, and then after alt-control-delete
and entering the user’s password the screen is blank.
I can alt-control-del and open task manager and run some task but not windows explorer.  I can restart in save mode and see the desktop and start screen but not in normal mode.  I have tried un-installing anti-virus, security updates, adding the
user to domain admins, and running msconfig and disabling all non-essential processes and service all with the same results.  I’m open for idea’s on what to try next.

Hi, 
This issue can be caused if the updates installed improperly, that corrupted user profile.
We can first try to scan system files by running following command as admin: 
SFC /SCANNOW
Any error message, please post back.
Also, I suggest we restore the system back to the point when the system work fine. Then, to determine which update cause this issue, we can set Windows update manually, and install them dichotomy in checked updates.
Please pay more attention on driver updates.
Hope these could help you to  find the root cause. 
Kate Li
TechNet Community Support

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