Blinking question mark folder and no HD?

My macbook froze today and I had to restart. When I did so I got the blinking folder with a question mark.
So I put in my installer disk and it shows my dvd but no hard drive. I'm in disc utility but with no hd recognized is there anything I can do?

hi,
I am having the same problem with my MacBook. ? With a folder and no hard drive. Apparently alot of people are having the same issue. Just from scanning some replies I noticed that no one really gets the problem. One, you can't repair permissions from the boot disc if the internal hard drive has no reconizable accses point. Two, you cannot run disc warrior from a boot DVD! When you run the boot DVD, disc utility finds no hard drive, so there are no premissions to repair. Seeing i started to experience this today, and so are a few people, there must be a problem with the most recent software update. Or... Dare I say... A mac virus? I dont know anythig about viruses so that's just speculation. But to see the same problem happen all at one to so many people makes me raise an eye brow or two.im just glad I have an iPhone. Otherwise I'd be screwed! If anyone has any answers please let me know. If anyone else is experiencing the same problem please post and let people know!

Similar Messages

I see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder

i see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder. I see that it means that it isn't reading the new hard drive.
did i miss a step between transferring all of my information from my old hard drive to the new hard drive and installing the new hard drive into the computer. I believe that i installed properly. it was quite easy.
thanks for your help

It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Source means the external old drive. Destination means the new internal drive.

Blinking question mark folder upon startup on a 2 month old Pro?

Hi I had the grey screen on my macbook pro. I tried reinstalling maverick os x, but my wifi connection got interrupted and so did the download. I now have the blinking question mark folder upon start up. What can I do since I know it's probably not a hard-drive problem?

Startup Issues - Resolve
Startup Issues - Resolve (2)

Blinking question mark folder with only OS X base system left

Yesterday I turned my laptop on to see a blinking question mark folder. I searched through a lot of people questions with the same problem however mine is not the same because I only have the OS X base system left. I can't redownload the OS X lion because there is nothing to download it after I chose the option to redownload it. I see that most people have the Macintosh HD but I don't have anything like that.
disk1
Mac OS X Base System
that's all I see when I try the repair option?

Have you tried booting to your Recovery HD (if you are running Lion or Mountain Lion?) If not and if you were running Lion or Mountain Lion, then:
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Blinking question mark folder - Please help to restore from USB

Hello,
I haven't been able to my Mac about 5 days now and I hope someone can help me.
I initially had Yosemite then using disk utility I erased the hard drive, after that I was going to install Yosemite again as a fresh copy and mac froze so I had to restart now its showing a blinking question mark folder. I was able to do an internet recovery but it was trying to install Lion.
I currently have a copy of Maverick and would like to install that. I am at this screen as show in the picture: I have selected the source as the Maverick file on
the USB and the destination as the HD; should I click restore and would that install the Maverick OS or is there another way?
Thanks
the

nazfaz wrote:
Is there a way to install Yosemite since I had downloaded it via my ID?
You have to reinstall OS X Lion, setup your account, log into the App Store with the Apple ID you used to download Yosemite and you should see it in your Purchases tab. Then you can download it and install it. What I would do is download it, quit the install and save the Install OS X Yosemite.app file out of your /Applications folder to another location so you can create a USB thumb drive installer. Then go back into /Applications and run the install app to upgrade from Lion.
Unless you have an OS X Yosemite USB thumb drive installer, you can't install Yosemite again until you do the above paragraph and upgrade.
If you have the Install OS X Yosemite.app on another Mac to create a USB thumb drive, create it and boot from it to install Yosemite.

Blinking question mark folder icon on startup (but not always!)

I recently obtained a new hard drive (Western Digital 80gb) and installed the Mac OS on a 500 mhz Cube; the DVD drive was not recognized but I removed the jumper on the drive pins rendering the disc a master and finally, the DVD drive was found so that I could perform the OS install. The problem is that if I start up the Cube after a long period of time having been OFF (e.g., 5 hours) there is the blinking question mark folder (Mac OS logo alternates with question mark). After 3-4 minutes, the startup disc is finally located. Now, if I do a cold restart a few minutes later, there is NO problem on startup. My startup issue always occurs after a longer period of time with the Cube having been OFF. There is a new battery installed, permissions are fixed, the drive checks out without problems with disc utility. What could be the problem?

Probably your PRAM battery is gone. This stores information such as your preferred startup disk. I know you said you put in a new battery but have you actually tested it? The computer being off for several hours really, really sounds like a bad battery. Also check the terminals both on the battery and in the machine aren't corroded and it is seated correctly.
[Texas Mac Man's PRAM, battery, PMU tutorial|http://www.geocities.com/texas_macman/pram.html]
[Apple's PRAM reset directions|http://docs.info.apple.com/article.html?artnum=2238]
If you have a digital multimeter you can check the condition of your present battery. It should read at least 3.2V if it is the 3.6V half-AA battery type. Ideally this should be measured while the battery is under load; added recommendation from Hans777:
I have recently found out that an exhausted battery will still indicate >3.6 V with a high internal resistance VM.
Checking incircuit: powercord disconnected press PMU reset button for >about 5 sec before measuring.
Checking outside: load the battery with a 1500 Ohm resistor when measuring.
[Resetting Cuda/PMU on Power Mac G5, Power Mac G4, Power Macintosh G3|http://docs.info.apple.com/article.html?artnum=86760]
Message was edited by: Limnos

Mbpro won't start up- get blinking question mark folder

help!!! think my macbook pro (1st gen, 17") has died- i get a blinking question mark folder when i boot up.
it's been having problems for a long while, so use it generally to record movies- which a bunch are still on there to export.
is there a resolve for this? would a new harddrive get it up and working again?
hoping i can recover the harddrive to get data, but ok without it. just want it working again if possible.
thanks for the help!

The symptom you describe is usually a HDD problem or it could be an internal cable/connection problem. If you have an external bootable HDD, employ it and see if you can access the internal HDD via Disk Utility and run First Aid.
Ciao.
http://support.apple.com/kb/TS1440
The above article may be useful.
Message was edited by: OGELTHORPE

My iMac has a blinking question mark folder on it and won't let me boot.

I have a late 2009 27 inch iMac whos hardrive failed a while back. A couple days ago i decided to pop in a new hard drive in it, the same brand, just different capacity. I wanted to put windows on it, and tried to boot it with pressing c on the keyboard at startup but encountered a few problems.
When i power on my imac the screen is just a blank white screen for about 20-30 seconds. During this time, any devices plugged into the USB ports do not work. My mouse is not lit up, and my keyboard will not react to pressing caps lock, num lock etc. After that 20-30 second period the folder with the blinking question mark on it pops up. I tried holding C, as well as windows key and C but nothing seems to make the mac recognize i want it to boot from other devices.
The hard drive i installed is empty (obviously) So i'm not sure if its an issue with the way I installed the hard drive (pretty sure i did it right) or another issue that may involve trying to put windows on it. Also worth noting is im using a normal USB mouse, and a normal USB keyboard, not mac devices. I'm willing to put OSX on this computer if its necessary to make it work, but right now all i can get on it is that white screen and then the blinking folder. Does anybody have any idea how to fix this?

Drive Partition and Format
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
When formatting has completed quit Disk Utility and install OS X.

Imac g3 os; blinking question mark, folder on boot

Thanks for your help Nick. I did as you said.
selected startup disk, then clicked on macintosh hd
and clicked on restart.
When it restarted, the blinking question mark
inside the folder appeared.
Am I having a possible hard ware problem of
some kind ? Have tried shocking pram already.
Is it bad pram battery, or maybe a
hard drive problem ?
Maybe one bad memory stick ?
I am lost here. New to macs.
Any help would be appreciated.

Please stick to the other topic. This is in a round about way a duplicate. You will confuse yourself if others answer here.

Boots to flashing question mark folder and disc utility cannot locate internal hard drive

Bottling my MacBook Pro I end up with a flashing question mark folder. I reboot holding the option key to select discs and there were no options at all. I plug in an Ethernet cable and it shows a internet recovery option. I click and it downloaded a temporary recovery mode. From there I open disc utility but it doesn't find any internal hard drives. I reset the pram and I still get the flashing question mark folder. Thinking it was my internal hard drive that failed I bought and replaced the internal hd with a new one and repeated all the processes and still no internal hard drive was found. I'm stuck with the flashing question mark folder. Therefore I've concluded that it was my MacBook pros internal hard drive CABLE that had failed. Does anyone know of any other possible problems that is causing this for my MacBook Pro or know of any solutions? Or is replacing my internal hd cable the only solution? Please help!

It was the internal HD cable. I replaced it and now my MacBook Pro works

Flashing Question mark Folder and clicking - no start up.

Dear Mac Users,
I've already got some info on the above, but my 3.5year old G5 iMac wont get past the flashing question mark folder icon. It can't find the start-up drive. The think the hard drive is dead - if I start up from external HD it's OK and/or Tiger CD - but the mac's HD is nowhere to be seen on any disk utility.
Just bought Disk Warrior - that wont see the iMac HDrive either - so unless anyone has got a fix, it looks like the thing will be dumped or I get a new HD. Are these easy to buy and fit? It's a Rev A model, (the buzzy first edition). I haven't got all my files backed up, just the key ones, which are now on a new alum iMac. Or I could run it off an external drive (noisy, though).
I had been moving the G5 around a lot (switched off) before it went belly up - could this be a cause?
Maybe it'd been feeling left out, with the new 24in installed.
Hope someone can shed further light.
Rob
(PS - anyone want buy my Disk Warrior?)

Your drive is dead, you can look in [macsales.com] or [smalldog.com] for a new new one. The drive isn't too difficult to replace, you can do it yourself, and do get the largest one you can afford, just make sure it's a 3.5" SATA.
Keep your DiskWarrior, you never know when it'll come in handy.

Blinking question mark folder, new hard drive

Okay so I've been having this problem for a couple weeks now. My computer was running a bit slowly when I was watching videos online, and it froze so I forced a shut down. It turned back on and it worked for a couple minutes, but then it froze again and when I attempted to reset it I got the scary blinking question mark. I went through all the options to fix it, but the computer could not find my hard drive. When I tried to repair disk no hard drive came up, and when I tried to re-install ios x it also could not find a hard drive. I confirmed that the hard drive had died so I purchased a new one, but now that a new one is installed I cannot re-install ios x because the computer won't read the disc. Under the utilities menu it shows that the disc is there, but it just won't re-install.
I checked on another computer and confirmed that the disc still works. I put it in my computer upon start up and got no response from the machine. Instead of getting the blinking question mark, the screen just stays gray.
My computer is a 2012 macbook pro. The disc I had to buy online because it did not come with my computer, and has OS version 10.5.2 on it.
Thanks

Hello,
A mid 2012 MBP should still be covered under AppleCare!?
Anyway, that MBP won't boot/use/run 10.5.anything, it came with...
Pre-Installed MacOS: X 10.7.3 (11D2515)
If you have an Apple Store nearby they can reinstall 10.7 or newer on it, 10.7 & up is only availble from a Download, not on Disc.

Booting problem - first question mark folder and now grey screen

Hi all,
I'm having problems with my Macbook booting.
Yesterday it worked fine until I tried to open an old Excel file, then all became extremely slow, but anyway I was able to shut it down properly, or at least this was what I thought.
The next time I tried to turn it on, a flashing question mark forder appeared instead of the apple. Then I tried various solutions I've found in forums, like turning on while holding down shift button like in http://support.apple.com/kb/HT1455 (nothing happens), the option botton (the cursor appears, but bootcamp does not start), and command+V for verbose mode (nothing).
Anyway now if I turn it on nothing appears, neither the question mark folder, just the grey screen.
I know that everything suggests that my HD is dead, but I don't really see the reason why it should have done so...
Thank you for your help.
Giulia

Hello,
"*a flashing question mark forder appeared instead of the apple."*
A flashing question mark can mean several things. One, the hard disk disk is failing. Two, it means that when you boot your MacBook, it can't find a System Folder to boot from.
Try booting while holding down the Option key. That should prompt the Startup Manager window so you can select your startup disc.
If that doesn't work... grab your install disk and check the hard drive for errors.
Insert the installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger and later) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your start up disk and click Restart
The fact that you can't boot in Safe Mode (shift key) is not a good sign...
*"but I don't really see the reason why it should have done so..."*
How long have you had your MacBook? Do you have AppleCare?
Carolyn

My macbook is getting the question mark folder and also my start up disks are gone

A few weeks back I turned on my macbook and discovered that it cannot boot up anymore. There was absolutely no precedent to this. I didn't drop it (I've dropped it many times in the past if that matters, and may have placed it down on my desk a little to aggressively the night before), and I had no problem using my computer right before going to bed. I just closed it went to sleep and the next morning my computer was malfunctioning. Whenever I turn it on the computer is stuck at a grey screen with a blinking picture of a folder with a question mark on it. I thought my computer was a lost cause and I bought a new one, but now I am in desperate need of recovering my lost files on my old computer which I still have.
So I go to the internet for help, with my goal being to just fix my old macbook or at least salvage the data, and read that the thing to do is press command+R when the computer boots up and fire up internet recovery, then go to disk utility and fix the drive/disc/whatever from there. So I press command+R at start up, and I get past the loading screen with the globe and go to a menu giving me the options of disk utility, time machine, reinstallation, and looking on mac forums for help. I click on disk utility and my mac os x disc does not appear to be on the left hand side. There is one disk under a disk that says Disk1 that says MAC OS X BASE SYSTEM or something to that effect on it, but if you click on its info it says that that particular disc has a total capacity of only 1.39 GB, so that can't be it, right? Also when I click on it it doesn't give me the option to verify or repair it. There's another disk at the very top of the left hand side that says 4.14 GB ST_M13FQ8L M... but it also has a low total capacity.
After I find no help in disk utility I decide to take a different route and see if I have any time machine back ups and it asks me to select the disk that contains the backup I want to restore, but the list that is shown is empty. I don't remember ever setting up a time machine back up so this doesn't surprise me.
So I move on to another solution- to try and reinstall MAC OS X Lion and it takes me to a window where it asks me to select the disc where I want to install MAC OS X Lion, but the the little white box under the message that is supposed to show a list or something of the available selections/discs is completely empty. So I have no start up discs?
Then I click shut down on the upper left hand corner of the screen to turn of my computer and another window appears asking me to select the system i want to use to start up my computer but that box is also completely empty.
I don't know what to do this at this point, and I don't know how to interpret the situation either, even after researching the issue on the internet. Does this mean that my harddrive/disc or whatever is completely gone/broken? And more importantly does this mean that all of my data is gone forever? Or is the system or computer itself broken or something like that, but my hard drive is intact? Now that I have a new computer all I really need is to somehow transfer the data from my broken computer to my new one, and don't really need to "fix" my computer- but if fixing it is the only means to see my data again that's what I want to do. And also can I fix this manually by myself, or does this require professionals. And if i do need to hire someone, how much will this typically cost? Thanks!
Some other facts: The macbook in question (the broken one) is an aluminum 13 inch macbook pro from I think 2012, maybe 2011, and used to run on Mavericks. I also used to have windows bootcamp on it but i rarely used it. The macbook has been having some problems for a while and recently started to slowly break down. The USB ports stopped working completely, all of its apps were slow and glitched a lot, the battery in it was nearly dead (it said REPLACE SOON where the battery symbol used to be on the upper right hand corner of the screen), but it still worked at a base level and I used it for work and stuff, up until this point of course.

This document should give you some leads as to what to do.
A flashing question mark appears when you start your Mac

Sudden SSD un-recognition + blinking question marked folder

Dear all,
i've got a pretty strange behaviour here.
my late 2011 MacBook Pro won't boot my SSD disk (Samsung 840 Evo 750gb) anymore. restarting or powering off/on the mac will always result in no disk found (question marked blinking folder).
please note that the case is "no disk found" and not "no partitions found" as the disk recovery tool doesn't even recognise the disk (it only sees a remote disk - i.e. Internet recovery).
funny things:
1) on an earlier white MacBook, the same disk boots just fine (-> the disk is not broken + data is not corrupted + partitions seem just fine)
2) on my (currently failing) late 2011 MacBook Pro boots just fine an old hdd 5400 rpm (-> my mobo doesn't seem corrupted (?))
3) on my (currently failing) late 2011 MacBook Pro a smaller version of my 750 gb disk - i.e. the Samsung 840 Evo 250gb - doesn't boot and is not recognised by disk recovery, too. (-> it seems that only SSDs are not correctly recognised)
4) all three disks (the two SSDs and the 5400rpm HDD) just work fine on the old MacBook.
things I did:
1)NVRAM+PRAM reset,
2)disk and RAM unplug&re-plug,
3)reinstall osx mt.lion on 5400 rpm hdd when inserted in my late 2011 machine, hoping it would also set some magic flag on the mobo
4)successfully booted all disks on different machine.
I'd like to stress out how the disk has been working just fine since oct'13, and that I didn't do anything other than the usual turn-off procedure to trigger this behaviour.
anybody with similar experience or specific - and much appreciated - suggestions?
many thanks in advance to you all,
Riccardo

Dear Melophage,
Thanks for your suggestion. Unfortunately, the tool says that no disk is present in the machine (which is coherent with what disk utils says).
However, I don't really understand why everything was right till two days ago and now, out of the blue, the disk is not recognised at all... Even though I know it works well as it correctly boots on an older MacBook.
any other idea?

Blinking question mark folder and no HD?

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