Blocked upgrading to Adobe Acrobat Pro XI. What do I do?

I have downloaded Framemaker 12, which Blocked upgrading to Adobe Acrobat Pro XI from ProX. What do I do now? Does Adobe provide technical support for product installs?

Framemaker's ReadMe usually has this documented, but I haven't looked at Frame in a Dog's Age. Acrobat has the Adobe PDF Printer and FrameMaker has the Adobe PDF Add-on available as a separate installtion with it's own MSI file that can be installed at the same time as Framemaker if you want to do it. BUT if you are going to install both FrameMaker and Acrobat on the same machine, THEN you are supposed to chose which PDF creation tool you want to use BEFORE you install both. The Framemaker installer used to tell you that before you installed the Adobe PDF Add-on.
My suggestion would be to Uninstall the Adobe PDF Add-on via Add/Remove Control Panel and then install Adobe Acrobat XI.

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I would like to upgrade to Adobe Acrobat Pro. I have an existing Formcentral Plus account. If I upgrade to the PRO account will my Formcentral Plus account be linked to the upgraded Acrobat Pro account?

I would like to upgrade to Adobe Acrobat Pro. I have an existing Formcentral Plus account. If I upgrade to the PRO account will my Formcentral Plus account be linked to the upgraded Acrobat Pro account?

Define "access the cloud". I can access my iCloud.com account on my 5 year old iMac at work running OS X 10.4.11 Tiger. I can download and upload Word documents and Pages documents in the iWorks section of my iCloud.com account.
What do you want to access in "the cloud"?
Snow Leopard would be your next system upgrade and you should be OK with the CS3 applications, and Office 2008. I cannot confirm that the other applications will work.
This is quite old, but take a look or Google the other applications to see if they are compatible with SL.
http://www.macintouch.com/specialreports/snowleopard/slcompat.html

Is it free to upgrade from Adobe Acrobat Pro 9.4 to Acrobat X?

Is it free to upgrade from Adobe Acrobat Pro 9.4 to Acrobat X?

Then I need help getting my Pro 9 e-sign document to work with SharePoint 2010. That is why I purchased Adobe Pro. Can you please help me? Thanks

Upgrading from Adobe Acrobat Pro 6.0?

I edit proofs in Adobe Acrobat Pro v6.0. The proofs are created in a more recent version and I'm encountering more and more problems with saving comments. I obvioulsy need to upgrade to a newer version. Will I have to buy a complete new program?
Thank you.

Yes, the earliest version from which you can upgrade to X is 7.

Upgraded to Adobe Acrobat Pro 10.1.1 and prior versions still present cause confusion.

After buying Adobe Acrobat X Pro, installing it, I see Adobe Acrobat 8 Provessional and Adobe Acrobat Pro still are listed as "applications". Should these be removed? If so, does using the Acrobat Uninstaller.app allow me to specifically delete each without destroying my Adobe Acrobat X Pro version? I use Mac OS X Version 10.6.8. I would like to avoid reinstalling Acrobat X Pro, but for no particular reason except that things are working so well at the moment. This is what is listed on my computer now.

Hi,
Before removing Acrobat 8 please check the version of AdobePDFViewer plug-in.
Go to (Drive where OS is installed)\Library\Internet Plug-Ins\ and click on AdobePDFViewer.plugin to check its version. Now follow the instructions below
a) If the version of plugin starts with 10 then
     - Launch Acrobat 8 Professional
     - Go to Help-> Activation->Deactivae
     - Then quit Acrobat 8
      - Trash the "Adobe Acrobat 8 Professional" folder
b) If the version of plugin starts with 8 then
      - Go to Acrobat 8 Professional folder
      - Launch the Acrobat Uninstaller app
      - in the browse dialog for uninstall select Adobe Acrobat Professional present in "Adobe Acrobat 8 Professional" folder
      - Reinstall Acrobat X Pro
regards,
hit.anand

I have Adobe Acrobat Pro v. 9.0. I would like upgrade to v. 11

I'd like to upgrade from Adobe Acrobat Pro v. 9 to Acrobat Pro v. 11. via uninstalling v. 9.0 and installing v. 11. The reason is that I'm having problems opening PDF files on my PC.

Acrobat XI Pro does not work as well as previous versions. For example, using "Combine Files into PDF" function, Acrobat will not work if one or more of your WORD docs has a text layer (such as in a WORD template to produce a letterhead). The text layer will not print to PDF, although this function works fine in previous versions. It will convert your WORD docs to PDF, but if any WORD doc has a text layer, it will not be converted. It will show up as a blank space. I have a letterhead text layer that has my work credentials. It does not show up on the converted PDF, using the bundle (Combine Files into PDF) function. Tech Supports workaround for this is to first create a PDF from the WORD page that has a text layer by first clicking on Acrobat, at the top of the monitor page, then clicking on Create PDF. Save the PDF, which will have the printed text layer. Then go to Combine Files into PDF and include that already created PDF page in the bundle. That will work, but it's another step you have to go through to create your bundle, i.e., your work flow is interrupted by having to accomplish the workaround (documented in Adobe Case No. 0185444461). Acrobat Pro 9 extended did not need this workaround - nor did previous versions. Tech Supports comment was that Adobe changed a lot of things - in this case, not for the good.

Adobe Reader 9.3 will not open in Adobe Acrobat Pro 8

We are currently running Adobe Acrobat 8 Professional Version 8.2.0 with Acrobat Distiller 8 and Adobe Live Cycle Disigner 8.0. I have downloaded Adobe Reader 9.3, but it still will not open 9.3 documents it defaults to the Reader 8 and I get an error message.
How do I change the default Reader to 9.3 or do I have to buy the upgrade for Adobe Acrobat Pro 8 in order to be able to open and use on-line forms that require 9.3?
Help!

Well that is my question, we have a fully authorized and purchased Adobe Acrobat Pro
8.
When I do an update for Adobe Acrobat 8, it does not install the updated Reader 9.3.
In order to update the Reader to 9.3, I have to install it seperately. It does that, but when I open 9.3 it defaults to the 8 Reader.
So I guess the answer to my question is that I have to update to the 9.3 full version of Adobe Acrobat Pro, what a rip by Adobe just so we can use the newest "free" Reader.

Error converting files to PDF in Internet Explorer- Adobe Acrobat Pro 8

I've recently upgraded to Adobe Acrobat Pro 8, from AAP 7. With AAP 7 I was able to open my windows based program, right click and convert the page to PDF. Since I've upgraded I am unable to do this anymore. When I right click and click to convert to PDF nothing happens. I've reinstalled the program, but still receiving the same error. Is there a way to fix this?

If you open the file, what do your right click on? If you are talking about right-clicking the file icon in Explorer, that is not opening the file but using the functionality of Windows. Apparently the file associations did not get installed correctly or the print function does not work. You need to go back to step one and determine the functional aspects that fail. So, can you open the file in the application, select the print menu, and print successfully to the Adobe PDF printer? This is a key step that needs to work.

Adobe Acrobat Pro 9.1.0 distiller ICC profile error asks for reinstall

I have Windows XP professional, SP3.
My Systems Administrator recently upgraded my Adobe Acrobat Pro 8 to 9.1.0 and since then I keep getting an error that says: Distiller cannot find its standard ICC profiles. Please reinstall Adobe Acrobat to correct this problem.
This error happens when:
1. I print to Adobe from a web page (IE 7.0.5730.11 or Mozilla Firefox 2.0.0.20)
2. I try to print to any printer from certain websites, such as the usps.com, where I print all our postage labels from.
3. Occasionally when I start up the PC.
Sometimes I get the error but it still pdfs the page. Usually, though, it hangs and then Acrobat and the web browser close.
I seem to be able to pdf MS Office 2007 items (Word, Excel) and my Filemaker Pro Advanced 10 records. I guess it's when I'm "printing" to Adobe as opposed to "saving as pdf" that I have this problem.
Acrobat 8 worked fine. My Sys Admin has reinstalled the upgrade twice (after trying a repair which didn't work) to no avail. He can't find any documentation about this error at Adobe, so he's going to uninstall it and switch me back to Adobe 8.
I do all of the pdf'ing of our deliverable documents at my company and I would like to have the latest edition of Acrobat. If anyone knows of anything I can do, please let me know.
Thanks!
Stephie

Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
These new files will probably overwrite some old ones.
This solved the problem for me.
This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

When upgrading from Abobe Acrobat Pro 9 to XI, is it possible to save Headers and Footers in documents?

I support a law firm that users headers and footers in their documents. They are upgrading from Adobe Acrobat Pro 9 to XI. when they did an install on one PC, the headers and footers in a PDF did not show and had to be recreated. Is there a way around that? I's appreciate any input.
Thanks!
Ed

This is a work around. Bring the pdf into Illustrator. Go to Select >Object>Text. In the attributes panel, deselect Overprint. In the Transparency panel, select Knockout Group. In the Appearance panel, check to make sure the black is not overprinting by clicking on the Character entry. If not, try clicking "Clear Appearance" (here I got a little lost.
Resave the pdf file. Your black text should now knock out. You may have to retrap, unless your RIP does that for you.
Hope this helps. (I had to keep trying to get it to work, but I finally did.
Greg Ledger
www.macproductionartist.wordpress.com

Adobe Acrobat Pro XI unability to open pdf mail attachments

Since upgrading to Adobe Acrobat Pro XI I am unable to open most pdf attachements on outlook. The message is that the file is corrupt or was encoded wrong. How do I correct this.

Hi Pat
I tried to save the attachment to the hard drive in Outlook 2013.
When opening the file in acrobat the error says that the file is either not a supported type or damaged (incorrectly encoded)
I have Acrobat Pro XI version 11.0.10 and windows 7 64 bit installed. It worked perfect on Acrobat pro X until about December 2014. In tried a repair, a clean install of XI. The files are bank statements. It works on Mac and Adobe reader, so the files must be correct.
Regards
Sandra

Do I have to install Adobe Acrobat Pro to edit PDF files?

I am subscribed to Adobe PDF Pack.
I want the ability to drag and drop to insert, delete, and arrange pages. So it appears I need Adobe Acrobat Pro. Is that correct?
If I upgrade to Adobe Acrobat Pro, do I have to install anything on my PC? Or can I simply drag and drop to insert, delete, and arrange pages online (in my browser) using the same login I use now for Adobe PDF Pack?
I don't want to install anything. Hence my question.
Thank you!
Bob

Hi robertm33760217,
Yes, You would need Adobe Acrobat Pro to insert, delete, arrange pages.
Yes, You would need to Instal the Acrobat software on your pc as Acrobat software won't work with your browser.
Do you have any other query?
Regards,
Rahul

Printer hangs from Adobe Acrobat Pro 10.1.2

Windows 7 x64
HP Color Laserjet 5550 PCL 5 over TCP/IP Port
Printer hangs for a very long time and then generates an error, but no record of it in Printer event log. The spooling size of the PDF is also incredibly large compared to the actual size of the document. This problem has just emerged after the upgrade from Adobe Acrobat Pro 9.
Help!

Have you checked to see if this might be related to duplex being automatically selected in the printing dialog in version 10.1.2? To turn it off try the following:
Open the PDF you want to print.
Click the Print icon to open the Print dialog box.
Click Size, and then deselect Print On Both Sides Of Paper.
It's a known issue with the 10.1.2 update.

IMac. Adobe Acrobat Pro 8.3.1. Since I installed Yosemite, cannot insert a pdf document into a pdf document. What's my upgrade?

I have an iMac with Yosemite. I have Adobe Acrobat Pro van 8.3.1.
I am unable to insert a pdf document into a pdf document. I go to Document/Insert in the menu bar, get a spinning ball, can do nothing with the app except force-quit.
What's my upgrade? I cannot find one. Do I have to pay full price for a version that will work?

Your version of Acrobat is quite old and not compatible with any current OS, so problems are to be expected. It is too old to qualify for an upgrade as well, so if you want the current version (XI) then you need to purchase a new license, which you can do via the Adobe Products Page.

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

Have you opened Acrobat and gone to Help>Updates to get an updated install?

Blocked upgrading to Adobe Acrobat Pro XI. What do I do?

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