Blue screen of death when installing Adobe Air
I'm trying to install Adobe Flash CS6 and Adobe Air along with it. About 10 seconds after pressing "install", my computer shows the blue screen of death for a split second, and then restarts.
To my knowledge, I do not have Folder Lock. I also cannot find any windrvNT.sys in the C:\WINDOWS\system32 folder, even after turning on the "show hidden files and folders" option.
Using Windows XP
Raymon_Zheng111 does your computer meet or exceed the system requirements for Flash CS6 listed at http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-flash-professional.h tml#Flash%20Professional%20CS6%20system%20requirements.
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After partitioning my drive with Fdisk I tried to install Win Xp. My plan was to format the drive with XP. XP starts up and runs through the initial system check then when it prepares to install I get the blue screen that says [my words] "Windows has shut down to prevent damage to your system. If drivers are mentioned try disabling them in the BIOS or get the latest bios update from the equipment manufacturer..." The error is:
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I did all the steps mentioned in that link i.e. installed folder lock and uninstalled it from it's options only.
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Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
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Windows Live MIME IFilter 15.4.3502.0922
TOSHIBA Flash Cards Support Utility 1.63.0.12C
TOSHIBA eco Utility 1.3.5.64
Windows Live UX Platform 15.4.3502.0922
TOSHIBA Wireless Display Monitor 1.0.1
Debugging Tools for Windows (x64) 6.12.2.633
Windows Live Remote Service Resources 15.4.5722.2
Windows Live Writer Resources 15.4.3502.0922
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 9.0.30729
Intel(R) PROSet/Wireless WiFi Software 14.01.1000
Windows Live Installer 15.4.3502.0922
TOSHIBA Disc Creator 2.1.0.11 for x64
PlayReady PC Runtime amd64 1.3.0
Windows Live SOXE 15.4.3502.0922
Java Auto Updater 2.0.4.1
TOSHIBA Bulletin Board 1.6.08.64
Crash details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1041
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000001
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090312-28516-01.dmp
C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
DMP file details
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
Debug session time: Mon Sep 3 02:27:16.190 2012 (UTC + 9:00)
System Uptime: 0 days 0:06:50.096
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1, 2, 8, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
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DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000001, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000001, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
0000000000000001
CURRENT_IRQL: 2
FAULTING_IP:
+6130613031313361
00000000`00000001 ?? ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TRAP_FRAME: fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
r8=fffff80000b9c8d0 r9=0000000000000000 r10=0000000004216094
r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
00000000`00000001 ?? ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002e82769 to fffff80002e831c0
FAILED_INSTRUCTION_ADDRESS:
+6130613031313361
00000000`00000001 ?? ???
STACK_TEXT:
fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02e813e0 440f20c0 mov rax,cr8
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiPageFault+260
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
BUCKET_ID: X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
Followup: MachineOwnerCreate an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help -
Blue screen of death after installing Boot Camp on Windows 7
Hello and thanks for the help!
Brnad new user to Boot Camp here. After a new install of Windows 7, I install Boot Camp but then when rebooting Windows I get the blue screen of death. When letting Windows attempt a repair, it fails and I am forced to Recover Windows 7 to a state before I installed Boot Camp.
Help!?Solution for this problem is simple. You have to apply Mac Book Air SMC Update 1.7 which you can do from Mac OS X with Software Update or you can download required update manually from Apple support site. If you don't use BootCamp and have installed Windows without it, you will have to boot Mac OS X from external drive just to apply required update. After you applied SMC update, you can boot to Windows and apply BootCamp update 3.2 and 3.3.
There is a known problem with Mac Book Air EFI Update 2.3, which you won't be able to apply and it will show in Software Update every time you check for updates. There is no solution for it yet.
You get BSOD if you have BootCamp 3.1 and Windows 7 SP1 installed and you have commited Windows update which will break applemtp.sys as your SMC firmware is too old. It applies to Windows 7 32 bit and 64 bit versions in BootCamp or native install. -
Blue Screen of Death When opening iTunes.
I am at a loss. For the past six months I have been trying to figure out why my computer has a blue screen of death and then restarts "nearly" everytime i open iTunes. The "nearly" is what's driving me nuts because every once in a while it will open ONCE and then start crashing again. I don't even do anything to help it open it just miraculously works every now and then. It even craches the comp when starting iTunes in safe mode. The blue screen error says "Page Fault in non-paged area". iTunes worked fine for months before this randomly started happening. I have tried every solution I have seen, even ones that weren't for my problem. So far I have:
Manually uninstalled iTunes and QT and reinstalled the standalone QT then iTunes.
Disabled itunes helper and ipod service before starting.
Disabling all other services and start-up items.
Installed current bios and drivers (as far as I can tell)
Installed current windows installer.
Updated microsoft products including .net
Updated Java runtime environment
Replaced ram
I have a pentium 4 1.6ghz with soyo mobo and a RAID card(mirrior) set-up. 1 gig of pc133 ram. I can ul the minidump if needed.
I figured out how to load my podcasts on my ipod manually but I want to get a video ipod so I need itunes. PLEASE HELP!!
Windows XPthere's a few more things worth checking on. but let's also capture a minidump of the crash and send it to someone who can interpret minidumps.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
send it to this email address
in the email, put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
love, b -
Blue screen of death when connecting ipod or running itunes
Please help me, I get the blue screen of death and its down to my itunes/ipod i think.
Uninstalled Itunes (tried doing this in safe mode but it wouldnt let me saying you cant do this) and re-installed it but when try to use it (ipod not connected) my screen either freezes a few moments later or the BSOD appears.
Ive ran a windows disk check and a system mechanic 7 one as well, a few folk on here have said my ipod might need reset but this is happening without the Ipod connected so is still an issue?
My ipod seems to be working fine, obviously i cant even access itunes to reset it or see its status.
Any help would be greatly appreciated.Have you tried this?
http://support.apple.com/kb/TS2280
CG -
Why is Encore 6.0 giving me the "blue screen of death" when I try to create a menu?
When I purchased my student edition 6.0 (which I love by the way), Encore did not have any of the libraries loaded up on it. After reading some discussions, I downloaded the missing folders.
Now, when I try to create a menu, my computer shuts down and gives me "the blue screen of death" as they call it (a blue screen with white writting, counting up to 100%, and saying Windows is preparing to crash...or something about the hard drive crashing....I can't remember because it goes off the screen so quickly).
I've done this several times - my computer only does this when I try to create a menu in encore, and not in any other part of encore. It hasn't happened in any of the other programs either (Premiere Pro and Audition are the only other programs I have used so far), or any other times I have my laptop.
Because of this, I am not too concerned since it seems Encore is the problem. However, I do not want any other problems to escalade from this either.
Am I doing something wrong? Can someone please help me? I'm working on my Senior Thesis (a video) this year, and I really really cannot afford to have my computer crash on me.
Please and thank you,
MeghinRead Bill Hunt on BSOD http://forums.adobe.com/thread/772169
-and an Encore fix http://forums.adobe.com/thread/1060443 -
Blue Screen of Death when calling skype on iphone/...
Every time i call a person on skype on iphone or s6 (i think any smartphone) my computer crashes and causes blue screen of death. i have windows 8.1 running and this also happened on win 8. i have tried uninstalling, clean installing, deleting all old files of skype and then installing but nothing has worked.
on aside, when i get a call from another desktop skype as well, invariably, i cant connect the call at first attempt. clicking on accept does nothing and it will continue rining. even clicking on reject does not work after. the only option is to kill skype from task manager and then restart it. it then works fine for first call i make. it then has similar issue on later calls. not neccessarily the 2nd call. its regular but also random in nature.
i have not idea what is the problem. do you?
skype version 7.5.0.102
here is the summary of BSoD last night
Fault bucket AV_rtsuvc!Unknown_Function, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/resredir.aspx?sid=10&Bucket=AV_rtsuvc!Unknown_Function&State=1&ID...
Cab Id: 820ea6ec-6de2-4d12-bd98-0fdae73a883d
Problem signature:
P1: 50
P2: ffffe000ef655ff8
P3: 0
P4: fffff800e54fc0c0
P5: 0
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
C:\Windows\Minidump\061315-85671-01.dmp
C:\Users\Madhvendra\AppData\Local\Temp\WER-220125-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Users\Madhvendra\AppData\Local\Temp\WER2DD3.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_a9ac997f524f3a2a4a3ec8b634fedacf174d_00000000_cab_15346984
Analysis symbol:
Rechecking for solution: 0
Report Id: 061315-85671-01
Report Status: 0
Attachments:
BSoD 14 June 15.zip 10 KBYour Realtek camera drivers are crashing. Make sure you have the latest drivers installed for your video card and camera. If the problem continues to occur update the camera drivers to the generic Microsoft camera drivers that come with the OS. Steps on how to update to those drivers are covered in the below graphic:
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