Blue screen problem on Satellite A350D-20E with Windows 7

My laptop came back from guarantee problem solving with a new VGA card.
All the same after a couple of weeks it started to crash all over again. I suppose it is a software problem.
Error message: Bluescreen
The computer starts to have graphic problems, some points on the screen become black, for example around the mouse arrow, and then the black points extend, the computer crashes and starts again automatically. It happens now 2-3 times a day. The computer trys and look for a solution on microsoft website but it cannot find it.
Can somebody help?
Taurinella

I suppose I solved the problem myself. I re-installed the drivers of the ATI Mobility Radeon HD 3650. Looks like there is no new version than 8.634.1.0. But all the same I re-installed it. The driver was on this Toshiba website. Till now one full day without crash,

Similar Messages

Blue screen problem on Satellite A350D-20E with Windows 7 - PART 2

My laptop came back from guarantee problem solving with a new VGA card.
All the same after a couple of weeks it started to crash all over again. I suppose it is a software problem.
Error message: Bluescreen
The computer starts to have graphic problems, some points on the screen become black, for example around the mouse arrow, and then the black points extend, the computer crashes and starts again automatically. It happens now 2-3 times a day. The computer trys and look for a solution on microsoft website but it cannot find it.
Some days ago I re-installed the drivers of the ATI Mobility Radeon HD 3650. Looks like there is no new version than 8.634.1.0. But all the same I re-installed it. The driver was on this Toshiba website. Unfortunately the problem was not solved. After 2 days without problems, the problems started again to present with the same frequency (and violence).
Can somebody help? Maybe is there an higher version of ATI mobility Radeon? But on the website of ATI mobility radeon supplier looks like there is no compatible version.
Anyone any other idea?
I can provide the following information
Probleemhandtekening (problem signature):
Gebeurtenisnaam van probleem (name of the happening): BlueScreen
Versie van besturingssysteem (version of control system): 6.1.7601.2.1.0.768.3
Land-id: 1043
Aanvullende informatie over dit probleem (complementary information about this problem):
BCCode: 116
BCP1: 86729008
BCP2: 92A44B86
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bestanden die helpen bij het beschrijven van het probleem (files that help to describe the problem):
C:\Windows\Minidump\011712-18236-01.dmp
C:\Users\....\AppData\Local\Temp\WER-52697-0.sysdata.xml
Taurinella

Here the dmp file with the debugger.
I am afraid is an internal cable brake.
Error message when the computer crash:
PXE E61 media test failure check cable
The crashes are more and more. I do not have crashes in safe mode with internet possibility.
Anyone an idea? Otherwise I have to send the laptop back to the Toshiba warrantee assistance. The only think is that they need 6 weeks. I cannot wait 6 weeks!
Taurinella
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [E:\tijdelijk tv series\bluescreen problem\013012-20685-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Machine Name:
Kernel base = 0x83456000 PsLoadedModuleList = 0x8359f4d0
Debug session time: Mon Jan 30 13:47:39.724 2012 (UTC + 1:00)
System Uptime: 0 days 0:34:20.737
Loading Kernel Symbols
.................................................. ...Unable to load image Unknown_Module_00000000, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000
Unable to add module at 00000000
Loading User Symbols
Loading unloaded module list
......Missing image name, possible paged-out or corrupt data.
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 116, {8656c510, 91c24b86, 0, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 8656c510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 91c24b86, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.
Debugging Details:
FAULTING_IP:
+61d02faf00deddc4
91c24b86 ?? ???
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
8357dc98 834d637f 8a45a768 8358a380 83580c00 0x90bda3f6
8357dd20 834cde0d 00000000 0000000e 00000000 nt!PoIdle+0x524
8357dd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x116_ANALYSIS_INCONCLUSIVE
BUCKET_ID: 0x116_ANALYSIS_INCONCLUSIVE
Followup: MachineOwner

IMac G5 Graphic Card Replacement for blue screen problem

When I turn on iMac, I only see blue screen, the apple technician said Need to replace graphic card, Nvidia Gforce 7600GT 256.
1, can it install in IMac? Seem like it work for PC?
2, I had blue screen problem several time, I think I turn on iMac too long, so it burn out graphic card.
3, I have 2007 G5 24" screen model, is any durable and afford graphic card you recommend?
Where to buy for cheaper price?
Do I need to change mother board?
4, can I replace it by myself? Any picture or video for graphic card replacement?
Thank you.

If you look around, you might be able to find someone who will replace just the chip on the graphics card, which is what usually fails. It will take someone highly skilled; they really have to know what they're doing--it's not an ordinary soldering job.
Here's someone who found a non-Apple service to do this, and it proved to be far less expensive than a full logic board replacement. But I think this was in the UK.
https://discussions.apple.com/thread/4996559?start=0&tstart=0
I have no personal experience with this outfit, but you might check them out.
http://dttservice.com/

Sometimes Blue screen appears on Satellite M70

Hi there
I must express my overwhelming frustration with my satellite M70 laptop as I have it for more than a year now(warranty expired) and almost from the get go it had a problem in wich a blue screen appeared and the pc reboots...from the error report it is a problem with the graphics card and/or display driver.
I did take it to my local retailer for repair but the problem still remains(gone there 3 TIMES! each time waiting for more than a month for repair!and they did send it to toshiba service...)... as the problem doesnt happen *all the time* it seems they just didnt notice or something :(.
I did update all the drivers but it had no effect on the problem...
So now what?? Do I send it to repair and they finally replace the graphics card...but I pay??!!
This is all very upsetting for me as you might imagine...
And know its worse...it seems to be happening more and more...and many times the computer wont reboot after the bluescreen...it just stays black.
Now almost every time i turn it on it wont boot...the fan will just work for a few seconds and thats it.
Im almost certain the graphics card is defective...can I replace it at home? Argh this just feels wrong, the computer had this problem almost from the start and I sent it for repair...they just did not fix it...I shouldnt have to pay to fix it as I sent it for repair 3 times while it still had the warranty...
Please reply I'm desesperate and have no idea what to do

Hi Andrej and thanks for the reply
But the thing is I have already done that countless times...and the problem is still there...same old same old :(
I have tried seemingly everything...thats why I say its gotta be hardware :S
Having this in mind Id like to know if there is anything I can do(concerning hardware) without resorting to Toshiba service
Keep in mind that Im pretty sure it is the graphics card that is faulty(I dont know if its onboard or not)
Also sometimes when I turn it on the graphics on my pc go weird like an abstract painting or something lol...thats another reason to think its the graphics card.
So anyone can help me?
Thanks in advance for your replies :D

How do I troubleshoot a blue screen on a Pavilion dv4-1123us with "hardware malfunction call hardware vendor for support" message?

I keep getting this screen and before I have to call and pay and wanted to see if there was something that I could do.
Pavilion dv4-1123us get blue screen with "hardware malfunction call hardware vendor for support"
This question was solved.
View Solution.

I would say its just a conicidence and recommend you to do a system restore. As its an intermittent problem, you never know if you face same issue once again.
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

New Macbook Blue Screen problem.. Help.

I have a problem with my mac. Whenever I turn it on, it loads up as usual, and then it shows a gray screen with an apple, loading, (yeah, the usual stuff). THEN, all of a sudden, there would be a light blue screen that would stay for about 3 seconds, then a darker blue screen, then it would load to my background and load successfully.
I don't like the blue screens. I did not have this problem before... whats up with this? I need help removing it!
I think it started when I created a partition on Boot Camp for windows. I was so frustrated I even deleted that partition, hoping the blue screen would go away. Nope, it did not. Does anyone have a solution?

Here's an answer for you, plus a coupla questions:
Answer: Live with it, it's normal for the Leopard startup process. Remember the startup screen under Tiger with the progress bar? Apple ditched it with Leopard because (on newer, faster Macs) the boot time is much shorter overall.
Coupla Questions:
You repartitioned your HD to use BootCamp. See whether your HD is the same size it was before you tried BootCamp. If not, try resizing it back to full size using Disk Utility with your Install DVD. Any help?
Have you considered backing up your stuff to a DVD, and then re-installing Leopard from the DVD, to restore to factory-fresh settings?
There's one more thing you might try to relieve the boredom every time you start up: enjoy Verbose Mode! See this article:
http://support.apple.com/kb/HT1492
There is actually a way to make your Mac boot in Verbose Mode all the time. But it's kinda geeky.
The real solution though, is not bothering to restart your new MacBrick, er, Book. Apple has perfected (IMHO) sleep technology on these machines, so why bother? Even a power loss while a Mac is asleep isn't a problem:
http://support.apple.com/kb/HT1757
(Oh how I love those KnowledgeBase thingys . . .)
So consider not restarting unless absolutely necessary, hmm?
MSES

Blue Screen Error on Satellite A100-920 (PSAA9)

Hi
I had a blue screen error during normal use and after restart, Windows suggested updating the BIOS, so I updated it with the latest version (5.10). The next day, I got another blue screen and on restart, Windows suggested I update my display drivers, which I did (to ver. 8.241)... I have an ATI Radeon X1400 GPU. After doing that, the computer crashed every time it loaded windows, with a popup about services.exe telling me the computer would turn off in 60 seconds.
I assumed this was related to the display driver, so I replaced the drivers with an earlier-dated version (8.241-034065C). After I did this, it seemed to work and I could use the computer fine for a bit, even play games such as GTA but i am starting to get the blue screens again, usually just when opening folders, etc and not when running graphics-heavy applications. The problem definitely goes away when I disable my display drivers, but that's not much of a solution.
I turned off the reboot on error setting and this is the information from the blue screen of death:
*** STOP: 0x0000008E (0xC0000005,0xEE6DF5E9,0xBAD2F99C,0x00000000)
*** system32:huy32.sys - Address EE6DF5E9 base at EE6DD000, Datestamp 45abe717
Does anyone have any idea how I can sort this problem, it's driving me crazy!
I have downloaded the Omega drivers for the card, but am slow to install them as I hear they can cause overheating and I think ATI/Toshiba should be able to provide me with a solution without me having to use third party drivers.

I have Network Associates (McAfee) v. Enterprise 8. I ran a full virus scan with this and windows defender and a worm stinger utility and another microsoft app whose name I forget... all came up clean.
I tried the omega drivers out of frustration and they cause services.exe to terminate.
Could it possibly be a BIOS issue? I'm not sure how likely it is, since the computer definitely works with the display adapter enabled and will usually crash (BSOD) after anything from a few mins to a few hours with it enabled. I seem to be getting two types of reply from microsoft on restart, one saying there is a general driver fault and one saying there is a display driver fault and suggesting updating the display drivers.

Blue Screen appears on Satellite A500-1DN - BCCode 116

Hi all !
I have got problem with blue screen:
BCCode: 116
BCP1: FFFFFA8007B833E0
BCP2: FFFFF88004C1DF90
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
I reistalled drivers but nothing changed :/
What is the problem with my computer??

Hi mate
I read a lot about the BSOD and BCCode 116.
Some people said that this is issue could be related to the graphic card driver
Some other people said that this could be a RAM issue
I recommend removing/uninstalling the graphic card driver and to use the Win 7 default graphic card driver for testing purposes.
You should also check if your BIOS is up to date.
If not, make an update.

Very Strange Rendition of the "Blue Screen" Problems

So I'm familiar with some of the blue screen freezes, but the problems that I am encountering are very very strange, so let me start:
Two computers are affected: a MacBook Pro and an Aluminum iMac. Both computers are running Leopard.
The MacBook Pro:
A few days ago, it crashed to the blue screen. Turned the machine off and powered it back on. The computer goes to the gray apple screen, then to the blue screen. Once at the blue screen, it does this: Blue screen for a few seconds -> progress indicator spins for a few seconds and disappears -> Mouse shows up for a few seconds and disappears -> Blue screen -> Progress indicator -> Mouse. It cycles like this indefinitely. I tried deleting the loginwindow preferences. I also tried deleting application enhancer preferences, no luck...
The iMac:
Started up fine. After a few minutes of not using the machine, it will go to the blue screen. Turn machine off and it starts again. Here's where it gets strange: If you start up with safe mode, the iMac exhibits the blue screen cycle on login that the MacBook Pro experiences. Without safemode, it started. So, I tried creating a new user account to see if it was user preferences, and up on doing that, now the iMac gets hung up on the blue screen login cycle just like the MacBook Pro with or without safe mode.
So... weird/misc. parts:
Two machines that have been running leopard for some time, no recent upgrades.
Problems starting happening at around the same time.
Computers linked on LAN and Time Capsule.
Both computers using MobileMe.
I'm stuck - any ideas?!?!
Message was edited by: mpaulsen
Message was edited by: mpaulsen

Some additional thoughts...
the MacBook Pro did not have automatic login and had the problems. The iMac did have automatic login and did not have the problems. When automatic login was disabled on the iMac, it did have the problems. When the iMac used safemode, which disables automatic login, it had the problems also.
So... clearly something with the login window is messed up... but I tried deleting the login window preferences with no avail. Not sure what this means, but interesting I suppose.

Grey and Blue Screen problems

Mac Pro 1,1; 10.6.4
On attempting to start up recently I got a screen in alternating shades of blue.
Trying to boot to a bootable CD gives me a 'you need to restart' grey screen.
Booting to the diagnostic works and finds no problems.
Booting in firewire target mode allows access to the HD and repaired some errors with diskutility but did not change symptoms. Subsequent checks show no errors.
Booting to an ubuntu livecd worked fine with generic graphics drivers (up to date drivers available but require a reboot).
Booting into safe mode has the blue screens alternating with a black screen with a white rectangle in the top left (about the size of an old terminal cursor).
Zapping PRAM doesnt seem to change anything.
Recent upgrades include +4GB RAM which I have removed and errors remain with the original 1GB RAM (2x512)
I have also replaced the graphics card recently, GT 8800 stopped working and I replaced it with another GT 8800.
The help pages on blue and grey screens seem to be mutually exclusive but both discuss removing peripherals and non Apple hardware.
Per above, I have tried the diagnostic/safe/boot CD options mentioned in both and the only option I cant try is removing the graphics card (unless there is a way to test a successful boot without a screen?)
I suspect it is either a graphics fault which ubuntu doesnt mind but OSX does, or a more complex disk corruption.
The next option appears to be erasing the disk with firewire/diskutil and attempting a fresh install (not sure why this would remedy the kernel panic on booting from CD).
Some logs have been populated in Library/Logs/DiagnosticReports, I can post fragments as required but am unable to interpret atm.
Any suggestion appreciated.

Seems hardware related and you would get more direct responses if you posted in the appropriate Mac Pro forum:
http://discussions.apple.com/category.jspa?categoryID=194

Blue screen apears on Satellite A40 after installation from recovery CD

Hi
I have a Toshiba A40 and I was trying to recover the system back to factory setting with the product recovery CDs. The CD booted the systems and prompted for installation which was then completed and asked to restart the computer.
However, after restart, the PC is not booting. A blue screen appears with a message that 'Windows cannot be started due to some problem. Please check for virus or check the harddisk'.
I then booted the PC with another bootable CD-disk and checked for latest anti-virus which shows nothing. Then I run SCANDISK on hard drive and it also doesn show any problems.
Please could anyone advice?
Thanks in advance.

Hi
Maybe this is a stupid question but did you use the right Toshiba Recovery CD designed especially for the Sat A40 notebook?
I read many threads here in the forum about people who has recovered or tired to recover the own notebook with different and wrong Toshiba recovery CDs.
After such procedure the notebook will not run correctly and the BSOD could appears because the preinstalled drivers on the Tosh image are not compatible with the notebook!
So be careful!

IMac 27" i7 "blue screen" problem

Hello,
My iMac "crashed" a few weeks ago and I experienced something resembling windows "blue screen". The screen went black/grey/blue. Rebooting the iMac did not help and after the normal start up procedure (Apple logo) etc. the mac stopped at a grey coloured screen. I called support and together we tried every possible way of restarting the system without success. It seamed to be a hardware problem like a defective HDD drive or maybe worse. I received a list over Apple service partner and delivered my iMac for a thorough inspection. After approx. one week the service partner called me and asked me "what s wrong with your iMac?" Apparently the iMac started without problems and the diagnostic tests did not find any hardware failures. I was pretty surprised that they didn't find any hardware failure. Happy that the iMac seamed to be ok I went home and plugged in the machine. It started without problems. Connecting the wireless key board I discovered that most of the F functions did not correspond to the symbols on the key board anymore. All functions like brightness, mission control, dashboard etc. had changed places. While trying to reset to the F functions to the normal set of keys while simultaneously updating iTunes and the latest security update in the background the iMac screen went black and grey... It started once after the crash and I checked the list of incompatible updates in the appstore before it crashed again... Now the machine did not start properly and I got the same grey screen after rebooting the computer. I am relay disappointed.
Anyone out there experiencing the same problem? Anyone who can explain what's wrong?
I will have to call the Apple service partner again tomorrow.
My iMac is approx. 3,5 years old. i7 processor running OSX mountain lion with a 2TB HDD.
Best regards

Thanks for helping me out rkaufmann87
The iMac works at the moment and I have even installed the new OS X. I called the Apple service partner and they will look into the problem again. Now that they know what to look for I guess they will find the problem and fix it. Hopefully I will only need to change the HDD.
Back to the keyboard. What has happened to the F keys? I need to push the fn key in order to e.g. change the volume on the internal speakers or change brightness! What has happened to the default keyboard setup?
Best regards
UTC771

Black screen problem on Satellite 1800-921

Hi there
My satellite 1800-921 has started giving me a black screen after i turn it on. It loads up fine, goes to the desktop and then the screen goes blank and nothing i can do will get it back. You can just make out the dialogue boxes on the screen so I am not sure if its a screen problem or the things i see on the screen are just ghosts...
It's a bit worrying!
Has anyone else had this problem? So far it only seems to happen when i turn it on. I usually have to turn it off and start again to get it back and then it works fine.
thanks
Nancy :)

Hi,
at older series it can be that the FL inverter is broken or the backlight tupe is damaged. In both cases you can see the screen but without backlight!
To differi if it is a hard- or software based error you should start the notebook and press immediately ESC to enter BIOS. Then the machine should run a half hour in BIOS. When the failure occures it is quite safe that some hardware is broken. Otherwise it is software based and a recovery with the Toshiba Recovery CD should solve the problem!
Bye TOK

MSI P67A-G45 (MS-7673) Blue screen problems

Hey guys, I'm new to the forums so pardon me if I'm doing this wrong or I'm in the wrong section.
I recently bought the P67A-G45 board in mid January. Mainly, I wasn't having any problems, a few hiccups here and there which I solved by updating Bios/Chipset. However, recently (past two-three weeks) I've been having troubles with Blue Screens. These can occur anytime, sometimes while gaming, other times just browsing the web. I have a few shots of the screens (bad quality, sorry):
http://imgur.com/C1Dvq,UZiiC,GvSbn
http://imgur.com/C1Dvq,UZiiC,GvSbn#1
http://imgur.com/KyvNa
As well as BSOD error like (no pic, sorry)
IRQL_NOT_LESS_OR_EQUAL
Is this the Mobo? I've searched around, the error of IRQL... I'm told can be nearly anything...
I'm starting to get slightly frustrated, so I'm hoping you guys can help.
Specs:
Mobo
MSI P67A-G45 (MS-7673)
Ram
8gigs DDR3 (9-9-9-24)
CPU:
Intel Core i5 2500k @3.30 GHz (not overclocked)
GPU
NVIDIA GeForce GTX 570
1GB memory
Let me know if I can provide anymore information. I'll do my best to try and help.
Thanks.
Flick
Edit: Drives are up to date and everything else. Everything aside from Non-MSI related utilities have been installed via Live Update 5.

Quote from: Flick on 29-February-12, 05:53:39
Connection Interface... I'm not sure what that is either.
Is it an IDE or SATA drive, you can check in devicemanager.
Quote from: Flick on 29-February-12, 05:53:39
Edit: It could be the hard drive. Everything on this PC is nearly new (within 5 months) albeit the Hard drive. Is there anyway to see if thats what is actually causing the blue screens?
Download HDtune and let it check the disk, if it bluescreens whilst checking, it is probably your drive, but, more importantly, its to see if there are damaged sectors and thus see the status of you HDD. If the disk is damaged, best to back up all important data and get a new HDD.
To read the minidump from the bluescreen, I use Bluescreenview, its free.
The stop code from the minidump can then be used to look up what it is, on Microsoft.com or Google.

My MacBook pro will only load in safe mode with blue screen then freeze, but I can boot windows up fine and access all info on the mac side. Can anyone help?

Hi all,
My MacBook pro was running fine then it went very slow, I got the spinning world but it would not do anything. I tried to restart but it had frozen, so I turned off the computer by the power buttton. Now it won't boot up, it justmfreezes with a blue screen in safe mode. I have tried booting isank blue user mod and running /sbin/fsck -fy and a couple of other suggestions from various discussion boards but nothing works. I just tried booting up in windows and it works fine, with access to the mackintosh HD.
Any ideas on how to fix the mac side??
Thanks in advance!

Sorry rubbish predictive text.i meant to say I tried booting in single user and running /sbin/fsck -fy

Blue screen problem on Satellite A350D-20E with Windows 7

Similar Messages

Maybe you are looking for