Bluetooth Speaker Recognized but Won't Connect to W520 Win7 System

I'm about to return my Creative Bluetooth D100 speaker but thought I'd post here to see if anyone can offer a solution.
The speaker has stopped connecting to bluetooth. It is recognized in the bluetooth control panel.  All bluetooth drivers are up to date.  My bios is the latest verson.  My Lenovo power management and power manager are the latest versions. All my settings are correct (verified by Lenovo tech support.)
I called Lenovo about this issue, they advised to upgrade the Lenovo power manager software and that fixed the problem but only for three days.  Then the speaker suddenly stopped being able to connect again. It happened after switching from A/C to AA batteries, but switching back doesn't fix it, nor does resetting the speaker.
Any ideas?
Ellen

Hello Ellentk,
Have you tried unpairing and reseting the bluetooth speakers then repairing them?
here are the instructions to do so: http://support.creative.com/kb/showarticle.aspx?sid=91642
Here is another article that may be helpful: http://support.creative.com/kb/ShowArticle.aspx?sid=89220
Thank you for being a part of the Lenovo Family,
Catie
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