BO 4.0 - Database error: Unable to connect to SAP BW Incomplete logon data

Hello Experts,
I have enabled a 'SSO to database' between SAP BW and Business objects by referencing to the documents related to below link.
[http://wiki.sdn.sap.com/wiki/display/BOBJ/HowtosetupSSOagainstSAPBWinSBOBI4.0forLDAPusers]
I have created a universe connection with option 'use single sign on when refreshing reports at view time' and have created a universe on top of my BEx query by log-in to the universe designer tools using my LDAP account.
Now when I run the report with either SAP account or LDAP - I am able to run a adhoc webi report on this universe and get data either through the webi rich client or via BO 4.0 Info-view/Launch Pad.
But the issue is that when other users are trying to run webi queries on this universe either through Info-view/launch pad or rich client by log-in via LDAP Authentication - they get the below error: I have given SAP_ALL to this user for time being and also have done the necessary configuration for 'simple user format' in CMC so these user has 1 account with 3 alias definitions: Enterprise, SAP, R/3.
Database error: Unable to connect to SAP BW server Incomplete logon data -
If the user logs on into the BO 4.0 Info-view/launch pad or webi rich client using his SAP authentication than he is able to run and retrieve data.
I also get a dump in the SAP BW system - I analyzed the dump in SAP BW using st22 tcode and it gives the error short text as - Incomplete logon data and run-time error -  CALL_FUNCTION_SIGNON_INCOMPL
Desired outcome:
I want the users to log-in to webi rich client or BO 4.0 Launch pad/Info-view using their 'LDAP'  authentication and run reports against the universe on SAP BW/BEx query without any errors or additional username/password requirements.
Can someone please tell me if I am missing any steps/configuration and guide me to achieve the above mentioned desired result ?
Any help in this matter would be greatly appreciated.
Thanks & regards,
CD.

Hi Simone,
Thank you for the reply.
Here are the things done by me.
1. Generated the keystore file and imported it in BI 4.0 CMC on  SAP Authentication Option tab
    ([http://wiki.sdn.sap.com/wiki/display/BOBJ/GeneratekeystoreandcertificateforSAPBO+BI4.0])
    ([http://wiki.sdn.sap.com/wiki/display/BOBJ/SetupofSAPSSOServiceinSAPBOBI4.0+CMC])
2. Generate the certificate file cert.der and this cert is imported in SAP BW with STRUSTSSO2 transaction.
    ([http://wiki.sdn.sap.com/wiki/display/BOBJ/ImportSAPBOBI4.0certificateintoSAP+BW])
3. BW Roles/Users have been imported into CMC.
4. SAP Users and LDAP users are mapped/aliased with each other using the registry key method
    ([http://wiki.sdn.sap.com/wiki/display/BOBJ/HowtomapSAPusersandLDAPusersinSBOBI4.0+CMC])
I haven't explicitly configured STS (Security token service) as STS is a part of Adaptive processing server (APS) and I have verified that by going to servers in CMC and then to analysis services.
I have searched for SAP OSS notes related to my issue but couldn't find any note related to SAP BW SSO with Business objects 4.0. Most of the notes are relevant for BO XI 3.1 environments.
Thanks & regards,
CD.

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