BO 4.0: Database error:Unable to connect to SAP BW server Incomplete logon

Hello Experts,
I have enabled a 'SSO to database' between SAP BW and Business objects by referencing to the documents related to below link.
http://wiki.sdn.sap.com/wiki/display/BOBJ/HowtosetupSSOagainstSAPBWinSBOBI4.0forLDAPusers
I have created a universe connection with option 'use single sign on when refreshing reports at view time' and have created a universe on top of my BEx query by log-in to the universe designer tools using my LDAP account.
Now when I run the report with either SAP account or LDAP - I am able to run a adhoc webi report on this universe and get data either through the webi rich client or via BO 4.0 Info-view/Launch Pad.
But the issue is that when other users are trying to run webi queries on this universe either through Info-view/launch pad or rich client by log-in via LDAP Authentication - they get the below error: I have given SAP_ALL to this user for time being and also have done the necessary configuration for 'simple user format' in CMC so these user has 1 account with 3 alias definitions: Enterprise, SAP, R/3.
Database error: Unable to connect to SAP BW server Incomplete logon data -
If the user logs on into the BO 4.0 Info-view/launch pad or webi rich client using his SAP authentication than he is able to run and retrieve data.
I also get a dump in the SAP BW system - I analyzed the dump in SAP BW using st22 tcode and it gives the error short text as - Incomplete logon data and run-time error - CALL_FUNCTION_SIGNON_INCOMPL
Desired outcome:
I want the users to log-in to webi rich client or BO 4.0 Launch pad/Info-view using their 'LDAP' authentication and run reports against the universe on SAP BW/BEx query without any errors or additional username/password requirements.
Can someone please tell me if I am missing any steps/configuration and guide me to achieve the above mentioned desired result ?
Any help in this matter would be greatly appreciated.
Thanks & regards,
CD.

Whether your problem is solved?
We have the same problem in BO Mobile.
Two users from one BW-role, BO-groups; one user report is executed, another user - error incomplete logon data. In Web Intelligence both users reports succeeds.

Similar Messages

BO 4.0 - Database error: Unable to connect to SAP BW Incomplete logon data

Hello Experts,
I have enabled a 'SSO to database' between SAP BW and Business objects by referencing to the documents related to below link.
[http://wiki.sdn.sap.com/wiki/display/BOBJ/HowtosetupSSOagainstSAPBWinSBOBI4.0forLDAPusers]
I have created a universe connection with option 'use single sign on when refreshing reports at view time' and have created a universe on top of my BEx query by log-in to the universe designer tools using my LDAP account.
Now when I run the report with either SAP account or LDAP - I am able to run a adhoc webi report on this universe and get data either through the webi rich client or via BO 4.0 Info-view/Launch Pad.
But the issue is that when other users are trying to run webi queries on this universe either through Info-view/launch pad or rich client by log-in via LDAP Authentication - they get the below error: I have given SAP_ALL to this user for time being and also have done the necessary configuration for 'simple user format' in CMC so these user has 1 account with 3 alias definitions: Enterprise, SAP, R/3.
Database error: Unable to connect to SAP BW server Incomplete logon data -
If the user logs on into the BO 4.0 Info-view/launch pad or webi rich client using his SAP authentication than he is able to run and retrieve data.
I also get a dump in the SAP BW system - I analyzed the dump in SAP BW using st22 tcode and it gives the error short text as - Incomplete logon data and run-time error - CALL_FUNCTION_SIGNON_INCOMPL
Desired outcome:
I want the users to log-in to webi rich client or BO 4.0 Launch pad/Info-view using their 'LDAP' authentication and run reports against the universe on SAP BW/BEx query without any errors or additional username/password requirements.
Can someone please tell me if I am missing any steps/configuration and guide me to achieve the above mentioned desired result ?
Any help in this matter would be greatly appreciated.
Thanks & regards,
CD.

Hi Simone,
Thank you for the reply.
Here are the things done by me.
1. Generated the keystore file and imported it in BI 4.0 CMC on SAP Authentication Option tab
    ([http://wiki.sdn.sap.com/wiki/display/BOBJ/GeneratekeystoreandcertificateforSAPBO+BI4.0])
    ([http://wiki.sdn.sap.com/wiki/display/BOBJ/SetupofSAPSSOServiceinSAPBOBI4.0+CMC])
2. Generate the certificate file cert.der and this cert is imported in SAP BW with STRUSTSSO2 transaction.
    ([http://wiki.sdn.sap.com/wiki/display/BOBJ/ImportSAPBOBI4.0certificateintoSAP+BW])
3. BW Roles/Users have been imported into CMC.
4. SAP Users and LDAP users are mapped/aliased with each other using the registry key method
    ([http://wiki.sdn.sap.com/wiki/display/BOBJ/HowtomapSAPusersandLDAPusersinSBOBI4.0+CMC])
I haven't explicitly configured STS (Security token service) as STS is a part of Adaptive processing server (APS) and I have verified that by going to servers in CMC and then to analysis services.
I have searched for SAP OSS notes related to my issue but couldn't find any note related to SAP BW SSO with Business objects 4.0. Most of the notes are relevant for BO XI 3.1 environments.
Thanks & regards,
CD.

We are using the Azure server for our web services. Server is generating an error "Unable to connect to the remote server". What is this error means

We are using the Azure server for our web services. Server is generating an error "Unable to connect to the remote server". What is this error means

Hello,
Did you means that you use the Windows Azure Virtual Machine DNS name as the server name in the Reporting Server Web Services URL?
For example:
Report server:http://uebi.cloudapp.net/reportserver
Report manager:http://uebi.cloudapp.net/reports
If you want to connect to Report Manager on the virtual machine from a remote computer, you should create a virtual machine TCP Endpoint and open the port in the virtual machine’s firewall. By default, the report server listens for HTTP requests
on port 80.
Reference:http://msdn.microsoft.com/en-us/library/jj992719.aspx#bkmk_ssrs_connect_2_remote_RM
Regards,
Fanny Liu
Fanny Liu
TechNet Community Support

XL Reporter error Unable to Connect to SAP Business One DI API

Hi Experts,
Im getting this error on one of our clients' workstations.
They have SAPB1 2005A PL 31.
We've tried uninstalling and reinstalling the DIAPI and the whole client application as well. Same error.
It als gives an error after the initial error that says:
"Security Settings in Microsoft Excel prohibit XL Reporter from running."
Any suggestions?
Thanks!

hi jairus,
To fix this XLR error 'unable to connect to SAP Business One DI API', do the following:
1. Go to control panel and uninstall SAP DI API
2. Run %temp%
3. Rename the folder SM_OBS_DLL
4. Go to the patch level package of the patch level you are using and install DI API. If you get a message that the installation already exists, ignore the message and proceed to install DI API.
XLR should work properly.
Best Regards,
David

Possible workaround for: Launch Debugger Error "Unable to connect to the RDS server"

I do not yet have a reproducible case for this. *Sometimes* ColdFusion Builder throws the "Unable to connect to the RDS server" error, when attempting to start a debug session against a remote server. However, "RDS Dataview" and "RDS Fileview" views correctly list the servers and their related data/file, and testing RDS connection result is "Test connection was successful". The workaround is:
1. Login to the ColdFusion Administrator
2. Navigate to "Debugger Settings" page (beneath "Debugging & Logging")
3. Click on "Stop Debugger Server" -or- "Restart Debugger Server"
4. Restart ColdFusion Application Server
Notes:
a) Step #3 must be done via ColdFusion Administrator, not via ColdFusion Admin API (stopLineDebugger()|restartLineDebugger())
b) Step #4 can be done via ColdFusion Administrator -or- ColdFusion Builder
c) Note that there is a CF9 Release Note for Bug #78488: "When a server having "Windows service option" ENABLED is added as a remote server, then Start-Stop-Restart operation cannot be done on it." However, I've found that "Restarting" a remote server, that is running as a Windows service, is possible in ColdFusion Builder (at least this is so on standalone developer edition). Like Bug #78488 says, I am unable to "Stop|Start" a remote server that is running as a Windows service. I'm just mentioning all of this, due to my suggestion in "b", that CF can also be restarted via ColdFusion Builder.
It is interesting that attempts to stop|restart the debugger server, via CF Admin API, do not resolve the issue. So, it seems that the "Stop Debugger Server" and "Restart Debugger Server" buttons, in CF Admin, are doing more than calling the corresponding CF Admin API methods.
Attached is an image of the error.
Just posting all of this as an FYI, in case it helps anyone.
Thanks!,
-Aaron Neff
(OH.. I'm unable to attach images at this time *DOH!* ..well, I'll try to remember to update this post w/ the image, once I see that attachments are allowed.)
I'll try to describe the error message window:
- It is 494x452 pixels
- Title of the window is "Error occurred while launching the Debugger"
- Body content of the window is as follows:
Unable to connect to the RDS server 'ServerNameHere'
Ensure that the server is currently running and that line debugging and RDS are enabled. You may also need to check your RDS connection settings in Eclipse to ensure that they are correct.
Error Message:
-1:Error connecting to JVM for debugging at localhost:5005. Could not attach to the VM at port 5005. You must specify this debugger port in the JVM settings of your application server, for example: -Xdebug -Xrunjdwp:transport=dt_socket,server=y,suspend=n,address=5005. You will also need to make sure that another debugger is not currently connected to the CF JVM at the same port (5005).
Root cause ->
Connect refused: connect

hi,
I have been facing the same problems while connecting to Oracle Web Conferencing and is getting error message :Unable to connect to the server. The Web COnferencing Console will now close. Please try again later. If the problem persist, contact your system administrator.
Diagnostic report shows failed on the connectivity part
Connectivity
mx-direct Failed
0:00:00.719 Connecting to web331.oracle.com:1025
0:00:00.922 Name resolved to 148.87.108.234
0:00:21.906 connect() failed (0x8007274C)
0:00:21.906 Connection failed (0x8007274C)
Pl help me to fix the problem.
Regards
Gobind Ahuja

Web Service Error : Unable to connect to the remote server

Hi,
I encountered below errors while I run the web service in ERP 2006 system :
Unable to connect to the remote server,
No connection could be made because the traget machine actively refused at xxx.xxx.xxx.xxx:443
Pls kindly advise.
Thanks.
Edward Tso

Hi,
Do you have proxy server , check property added t.o the java proxyparameter .
Also check the log , any fire wall restricting the connection.
Its better, you put error log you get.
Regards
Nagaraju

Community Publishing-"Unable to connect to the CPS server" Error

I am trying to connect to Community publishing.
I download the Community Publishing Air app, but when I put in my username/password,
I get this error "Unable to connect to the CPS server. Please make sure your firewall settings allow access to this url:
http://cps.corp.adobe.com/nioamfpoll".
I have updated Air, but got the same behavior.
I am running osx (10.6.6) on a 8 core Xeon.
Any suggestions?
Thanks
Clay

Hi Clay,
Do you have a firewall, or are you behind a corporate firewall that blocks certain ports on your machine?
What do you see when you visit this URL?
http://cps.corp.adobe.com
How about the following URL?
https://cps.adobe.com/nioamfpoll
Thanks,
Puny Sen

Unable to connect to the Exchange server using HTTP/HTTPS protocol.

hi,
i try to connect microsoft exchange server, but it give me
error
Unable to connect to the Exchange server using HTTP/HTTPS
protocol.
my code is pasted below............

<cfparam name="user1" default="uHRH">
<cfparam name="user2" default="uHRH">
<cfparam name="password" default="uHRH">
<cfparam name="exchangeServerIP" default="192.168.0.1">
<cftry>

<cfexchangeConnection
action="open"
username ="#user1#"
password="#password#"
server="#exchangeServerIP#"

connection="conn1">
<cfoutput>Connection to exchange server
"#exchangeServerIP#" established</cfoutput>

<CFExchangeConnection
action="close"
connection="conn1">
<cfoutput>Connection to exchange server
"#exchangeServerIP#" terminated</cfoutput>

<cfcatch type="any">
<cfoutput>#cfcatch.message#</cfoutput>
</cfcatch>
</cftry>
if any one know how to solve this error?

Hi,
The "<cfexchangeConnection>" tag supports both "HTTP"
and "HTTPS" connection.. So Please make sure the username has the
"Outlook Web Access".
Also try removing the 
comment which you placed inside the "<cfexchangeConnection>"
tag.

Unable to connect to the Essbase server from Admin console

Hi,
I have installed Essbase Server 9.3, Client 9.3 and Administration Server 9.3 in my laptop.
The Essbase server is working fine. I am able to see all the sample applications from Excel add in. (This mean client is also working fine).
But, the problem is when i try to connect to the Essbase server, its not allowing me by producing an error:
"Unable to connect to the Essbase server please check the user name & password"
username: admin
password; password.
i tried several times...but its not working.
Please advise me.
FYI, The admin server service is started already.

Hi Subrahmanyam,
Here , there are 2 things
1. Check, your essbase server is up and running ,and your admin service is up. Now , when you open the 'essbase admin console ' , provide user name and password as
admin
password
2. After you are connected to the console i.e admin console .
You see
enterprise view -> essbase analytic server -> under this , you might see your host name ( i.e of your laptop).
This host is your essbase server , and if you want to connect to it .Provide 'username' and 'password' ,which you have give after your essbase installation
So, conclusively, here we are dealing with 2 different sets of 'username' and 'passwords'
In step 1-> to connect to console , use 'admin' 'password'
In step 2-> to connect ot essbase server, use the credentials wchih you had given after installation of essbase server
Hope this clarifies you, as this is a lil confusion to many
Sandeep Reddy Enti
HCC
http://analytiks.blogspot.com

Error: unable to connect to database using user system. please check privil

Hi All,
i have 2 oracle databases in my system (ORCL,RR). i am able to connect both databases i sql prompt. but in ggsci prompt not able to connect rr database due to below error
dblogin userid system, password tiger.
Error: unable to connect to database using user system. please check privil
Can you please help me to connect RR database also in GGSCI promt.
Thanks
Raja

Did you try with RR database tns name or sid while connecting ?
If No then try this ,
GGSCI (ATP) 6> DBLOGIN USERID SYSTEM@<tns alias name>
Password:
Successfully logged into database.
HTP
Annamalai.

Error: Unable to connect to database using connection_pool

Hi experts
I have created repository and reports on my windows machine using ODBC , Now i have tranfered this to on unix with OCI, But when i am connecting to my dtabase it is showng the error:
Error: Unable to connect to database using connection_pool
Please suggest how to resolve this..

Have you install the Oracle client in your Unix server?

Server cleanup wizard problem - unable to connect to the WSUS Server Database.

I'm trying to run server cleanup wizard.. it starts to run and then after a while it gives me this error:
The WSUS administration console was unable to connect to the WSUS Server Database.
Verify that SQL server is running on the WSUS Server. If the problem persists, try restarting SQL.
System.Data.SqlClient.SqlException -- Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
The statement has been terminated.
Source
.Net SqlClient Data Provider
Stack Trace:
   at Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow(SoapException soapException)
   at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPSearchUpdates(String updateScopeXml, String preferredCulture, ExtendedPublicationState publicationState)
   at Microsoft.UpdateServices.Internal.BaseApi.Update.SearchUpdates(UpdateScope searchScope, ExtendedPublicationState publicationState, UpdateServer updateServer)
   at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetUpdates(UpdateScope searchScope)
   at Microsoft.UpdateServices.UI.AdminApiAccess.UpdateManager.GetUpdates(ExtendedUpdateScope filter)
   at Microsoft.UpdateServices.UI.AdminApiAccess.WsusSynchronizationInfo.InitializeDerivedProperties()
   at Microsoft.UpdateServices.UI.AdminApiAccess.WsusSynchronizationInfo.get_NewUpdatesCount()
   at Microsoft.UpdateServices.UI.SnapIn.Pages.SyncResultsListPage.GetSyncInfoRow(WsusSynchronizationInfo syncInfo)
   at Microsoft.UpdateServices.UI.SnapIn.Pages.SyncResultsListPage.GetListRows()
Thanks

Some questions:
Are there any other databases running on this Std Edition SQL service?
[a] Yes there are, we have Kaspersky enterprise DB, Report Server DB and local application DB.
Are there any other services running on this WSUS Server?
[b] Yes there are, we have Active Directory, Kaspersky enterprise, SQL Server 2005, and WSUS all on the same server.
How many days since your WSUS server was first installed?
[c] It's been about a year now.
What is the physical size of the SUSDB.mdf file?
[d] 9,666,752 KB
What is the hardware configuration of this machine, including disk drives?
[e] Intel Xeon 1.86, 2GB Ram, HD C: 39GB - E: 25.2, running Windows Server 2003 R2 SP2.
How many client systems are you servicing from this WSUS Server?
[f] Around 40.
What products/classifications are you synchronizing.
[g] Windows XP-vista, Windows Server 2003, Office 2003-2007, SQL Server 2005.
Okay, for starters, you have an underpowered/overextended machine running Active Directory, ASP.NET, and a database server, all on a sub 2GHz CPU with 2GB RAM, and not enough disk spindles. The machine has had WSUS running for about a year and is 9GB in size.
There's no doubt in my mind that some of your performance issues are directly related to disk and database fragmentation.
There's also no doubt that some of your performance issues are directly related to memory starvation.
I'd suggest the following long-term fixes:
1. Get a second machine. Make it a dedicated database server. Provision it accordingly to support servicing multiple database applications.
2. Lacking #1, this machine needs more memory. It also needs more disk spindles. At a minimum the databases being serviced should be on a dedicated physical drive; ideally there would be two dedicated drives allocated for supporting database services. The
For the short-term fixes, do this:
1. During after-hours time, if you don't already have one, build a temporary machine that can act as a DC/GC, while you take this machine temporarily offline.
1. Shutdown the Update Services service, SQL Server database engine, and any other services dependent on the SQL Server database engine (Kapersky, and other reporting applications). Disconnect from the network to temporarly eliminate DC traffic. (You could also shutdown the AD services, but disconnecting the network cable is ever-so-much easier.) Defragment ALL drives.
2. Restart ONLY the SQL Server service. Obtain this SQL script to Reindex the WSUS Databases.
3. Restart ONLY the Update Services service. Attempt the Server Cleanup Wizard again. Run it in two passes. Pass 1 performing everything except remove unused updates. Pass 2 running only remove unused updates.
4. After completion of the Server Cleanup Wizard, reconnect the machine to the network and resume all other services.
5. If you're able to complete #3, secure the services of a well-qualified DBA to determine if there are any misconfigurations in your SQL Server setup that would account for why your WSUS database is 9GB in size -- such as improperly configured autogrowth parameters. Based on the products you're updating and only forty clients, 9GB is about 3x the maximum size I would expect to see in a WSUS database. It's possible this is simply caused by excess unused updates, it's possible it's caused by fragmentation, it's probable it was caused by unnecessary autogrowth of the database due to insufficient update maintenance. You'll want a DBA to assist you in shrinking that database after you successfully run the Database Maintenance and Server Cleanup Wizard.
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

HP Device Toolbox software Error Unable to connect to the printer

Hi guys,
I'm currently in bit of a nightmare with my HP Laserjet 100 color MFP M175nw.
Basically I have upgraded to a new wireless router and since doing this my HP Laser Jet refuses to work / connect to the wireless network.
I have literally tried just about evey thing I can to get it to work, thoroughly through the manual, uninstalled and reinstalled the software about 12 times, tried firewalls on and off, tried security on the router on and off, tried WPS mode, tried manually entering in the IP address into the printer all without luck. You can see my dedicated thread here
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/HP-LaserJet-Pro-100-color-MFP-M175nw-un...
So currently I have the printer connect to the computer via USB and it works, so I decided to try using the HP Device toolbox software to see if it would give me any more options to try and when I run this software I get
Error: Unable to connect to the printer, make sure your printer is properly connected and powered on and then try to open the HP device toolbox again. Arg!!!
My new router is a Billion 7800DXL, my old router which worked in wireless mode was also a Billion 7300g.
Any help would be great really stuck here

Hello tf22raptor.
I see that you're now experiencing an issue getting the Device Tool box to run. I will try and assist with this.
After reviewing this post and the other thread, I have a few things you can try.
1) Run MS Fix it utility to uninstall the software: Fix problems that programs cannot be installed or uninstalled.
(This is to make sure the software is completely removed and conflicts in the registry get resolved)
2)Msconfig: press windows key and R on the keyboard> in run box type "msconfig"> on window select "services tab"> check box next to "hide all MS services> press disable all> go to "startup" tab> press disable all> press apply and ok at the bottom> this should prompt a PC restart.
Please restart.
3) Re-install via USB
4) Try running the device toolbox now
5)If still having issues installing wireless, you may have to contact the router manufacture.
I hope this helps you out. Thanks for posting on the HP Forums.
I worked on behalf of HP.

I am getting the error "Unable to connect to data warehouse management server" when I try to register it DWMS

I have a Data Warehouse Server that appears to be functioning but is running System Center Service Manager 2010 (w/ out SP1), Also have a functioning Configuration Management Server with Reporting Services Point installed the is running System Center
2012. Both systems are VM's running Windows Server 2008 R2 Enterprise w/ SP1 fully patched. Both systems are running SQL Server 2008 R2 as well. When I try to register the Data Warehouse Server via the GUI using the console or in Powershell it errors
out. Particularly on the GUI with the error "Unable to connect to data warehouse management server". I can browse to it, ping it, get the configuration management reports to run and show my AD assets, etc... but it will not register the DWS. I have
tried every suggestion TechNet has to offer and I am hitting a wall. Can someone please, please, please help!?!

unplug modem and router and reboot.
check setting for network, verify password.
sign in. Enter computer information.
let me know if this works.

"Unable to connect to the remote server" error message (ID 6102) in event view after installing MOSS 2007

Hi brothers,
After installed the Moss 2007(basic) , I find some error in event view. The event ID is "6102". More detail information is shown below.
Event Type:        Error
Event Source:    Office SharePoint Server
Event Category:                Launcher Service Event ID:              6102Date:                     11/27/2007Time:                     8:22:17 AMUser:                     N/AComputer:          MOSS-001Description:LoadBalancer.RegisterLauncher failed: Unable to connect to the remote server For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Please help me, thanks.

Hi,
i think this has to do with the "Document Conversions Load Balancer Service".
If you don't need the service than try to stop it:
Start Central Administration > Operations > Services and stop the service.
or
If you need it the service, try this:
Start Central Administration > Operations > Service Account
Change the service account to "Document Conversions Load Balancer Service" And Select a "Network Services" Click Save
Hope this helps!
Cheers,
Daniel Bugday
Web:
SharePoint Forum
Blog:
Daniel Bugday's SharePoint Blog

BO 4.0: Database error:Unable to connect to SAP BW server Incomplete logon

Similar Messages

Maybe you are looking for