Bootstrapper error when installing Office 2013

Trying to install Office 2013 on a PC that has Office 2010. We use the Pro Plus setup. Anyways, it's failing with the following messages:
I have tried quite a few different fixes that I have found but none seem to work. Any ideas how to get around this?
Thanks.

Hi,
I understand you need to install Office Professional Plus 2013, may I know why you still keep the Office 2010? What steps have you tried?
When installing Office 2013, please make sure no Office 2010 Application is running when installing Office 2013, also check the Task Manager that no Office 2010 application is running in the background.
One more thing, if you have Office 2010 32-bit, please also install Office 2013 32-bit; If the Office 2010 is 64-bit, Office 2013 also needs to be 64-bit.
To eliminate the influence by other programs, I suggest you perform a
clean boot, then install Office 2013.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Similar Messages

Error when installing office 2013

Hello,
when installing office 2013 on a machine i receive this error.
A repair of the registry didn`t fix the issue.
Anybody with an option?
Thx

Hi,
If you have installed Office before, make sure it has been removed completely. Refer to the links below and try the Fix it:
Office 2010:
http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx
Office 2013 and Office 365:
http://support.microsoft.com/kb/2739501/en-us
Usually this problem is caused by the damaged registry, we can try to use Windows Installer CleanUp utility to remove the Windows Installer registry settings associated with your products installation.
You can refer to this kb below, though it's for earlier versions of Office, it still may help:
http://support.microsoft.com/default.aspx?kbid=304429
We can also try installing in Windows Clean Boot Mode:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support

I have a problem when installing Office 2013

Dear Microsoft support team!
I have a problem when installing Office 2013 as follows:
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. when setup microsoft office 2013"
I don't know why it is so. Pls help me!
Thanks and best regards!

Have your tried to perform the common troubleshooting steps for installing Office 2013 as the following article?
http://support.microsoft.com/kb/2822317/en-us
If not, please try it first. Feel free to post back. Thanks.
Tony Chen
TechNet Community Support

There comes a ERROR in installing OFFICE 2013

When i tried to install office 2013 through a valid product key , it answers me that this product key cannot be used in your region. Please tell what should i do about this..........................

Hi,
Firstly, you should tell if the software is marked as requiring activation in a specific geographic region. Then you are only permitted to activate this software in the geographic region indicated on the software packaging. You may not be able to activate
the software outside of that region.
More information about How to tell - Geographically restricted software:
http://www.microsoft.com/en-us/howtotell/geoinfo.aspx
If not, we can activate Office 2013 via phone. The phone activation process will provide you with the appropriate phone number to call.
Best regards.
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Excel connection manager - Error after Installing Office 2013

Hi Team,
My SSIS package used to work fine until I Upgraded my Office 2010 to Office 2013. After upgrading to 2013, the SSIS package which is created using SQL 2012 is throwing error for Excel Connection manager. Below is the error what I see
TITLE: Microsoft Visual Studio
Could not retrieve the table information for the connection manager 'Excel Connection Manager'.
Failed to connect to the source using the connection manager 'Excel Connection Manager'
BUTTONS:
OK
FYI, I am running the package with Run64BitRunTime property = False.
Do let me know the solution please. It will be of great help as we are proposing this tool in a migration project.

I found the solution. Thanks
You don't need office on your server (not recommended and not supported). You should install
Microsoft Access Database Engine 2010 Redistributable for excel (xlsx) files and then use the Excel
This download will install a set of components that facilitate the transfer of data between existing Microsoft Office files such as Microsoft Office Access 2010 (*.mdb and *.accdb) files and Microsoft Office Excel 2010 (*.xls, *.xlsx, and *.xlsb) files to
other data sources such as Microsoft SQL Server. Connectivity to existing text files is also supported. ODBC and OLEDB drivers are installed for application developers to use in developing their applications with connectivity to Office file formats.

Get error when install Lync 2013

Hello,
I get these errors when try to steup or Remove Lync Server Components:
An error occurred while applying SQL script for the feature RtcDatabaseStore
An error occurred while applying SQL script for the feature LyssStore
Database 'lyss' exists but not accessible. It must be repaired manually or dropped and a new one created. if you want to preserve data, you must use this product's backup/export restore/import solution. Examine the product documentation for instructions.
please help, thanks!
stmart

Yes other is up.
I install this server get the error when try to create CSDatabase:
this is the error log:
RtcDyn db state is: DbState_NotAccessible
Dyn Data Path = D:\CsData\RtcDatabaseStore\rtclocal\DynDbPath, Dyn Log Path = D:\CsData\RtcDatabaseStore\rtclocal\DynLogPath.
Creating database rtcdyn from scratch. Data File Path = D:\CsData\RtcDatabaseStore\rtclocal\DynDbPath, Log File Path= D:\CsData\RtcDatabaseStore\rtclocal\DynLogPath.
Setting the database rtcdyn to single user mode.
Failed to drop database. Alter failed for Database 'rtcdyn'. .
Setting the database rtcdyn to multi user mode.
Unable to open the physical file "D:\CsData\RtcDatabaseStore\rtclocal\DynDbPath\rtcdyn.mdf". Operating system error 3: "3(The system cannot find the path specified.)".
Could not restart database "rtcdyn". Reverting to the previous status.
ALTER DATABASE statement failed.
File activation failure. The physical file name "D:\CsData\RtcDatabaseStore\rtclocal\DynLogPath\rtcdyn.ldf" may be incorrect.

Bootstrapper error when installing cs6 on windows 8

please help icant intall CS6 to my Windows 8.1

Dear Jeff - Thanks for that - I had seen those notes on the adobe help site, but, the instructions given don't seem to apply exactly to Windows 8.1 as when I looked them up, I couldn't find the network path specified in the help document you reference:
Windows 32 bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\
Windows 64 bit (XP, Vista, 7): \Program Files(x86)\Common Files\Adobe\Installers\
because on my windows 8.1 machine, in the "Adobe" folder there was no "installer" folder.
Since I wasn't sure how to find the error log, My first "Troubleshooting" move was to de-install the program (Adobe Design Standard CS6) and then re-download the file from the adobe site here: http://www.adobe.com/downloads/other-downloads.html
However, at the moment, the problem seems to be ok, so I guess that perhaps that fixed the problem? Fingers crossed!
For future reference (or in case someone else is looking at this posting with a similar issue?) do you know how to find the error log on an installation on Windows 8.1? Thanks!

Cannot install Office 2013: Microsoft Setup Bootstrapper has stopped working

I have been trying to install Office 2013 and get this error. Microsoft Setup Bootstrapper has stopped working. Full details are below.
The version of office I am installing is
en office professional plus 2013 with sp1 x86 and x64
The error log shows:
2014/11/04 16:10:55:382::[7440] Cannot start standalone OSE. from <path>\en_office_professional_plus_2013_with_sp1_x86_and_x64_dvd_3928186\x86\proplusr.ww\ose.exe. Error code: 0x80070102
2014/11/04 16:10:55:382::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[4744] WER element [P4] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P7] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P6] is set to value [Unable to select Source Engine process to start, see debug level logs for detail]
2014/11/04 16:10:55:398::[4744] WER element [P6] is converted to [C6F06531]
2014/11/04 16:10:55:398::[4744] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:413::[4744] Catalyst execution finished: 11/04/2014 16:10:55. Return code: 30088. Exception caught: UnexpectedError.
2014/11/04 16:10:55:413::[4744] PERF: TickCount=4546680 Name=RunSetup Description=End function
The error window shows:
[Window Title]
Microsoft Setup Bootstrapper
[Main Instruction]
Microsoft Setup Bootstrapper has stopped working
[Content]
Windows can check online for a solution to the problem.
[V] View problem details [Check online for a solution and close the program] [Close the program]
Problem signature:
Problem Event Name: OfficeClassicSetup
SETUP EXE VERSION: 15.0.4454.1000
SETUP DLL NAME: OSETUP.DLL
SETUP DLL VERSION: 15.0.4569.1503
ERROR CODE: UnexpectedError
MSI HRESULT: Unspecified
ERROR DETAILS: C6F06531
FIRST ERROR CODE: UnexpectedError
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I managed to fix this... here’s what I did:
I extracted the MSDN ISO to my downloads folder
I created an office 2013 config file with logging set to verbose and copied it to the x64 installer directory
I ran the installer and looked in my temp folder (c:\users\rob.henwood\AppData\Local\Temp)
The log file created said “Cannot detect OSE Service”
I found the OSE Service in the setup folder from the ISO
I looked on another machine and found where it is installed then copied the registry settings for the OSE service.
I restarted the machine and found the Office 64 Source Engine service now existed. I started the service.
I ran the Office installer again and it all worked OK!
Steps to fix:
Create a folder for OSE
C:\Program Files\Common Files\microsoft shared\Source Engine
Copy the OSE.exe file to that folder
Open the OSE.reg file (shown below) and apply the registry settings in that file to your registry
Restart your machine
Open services (services.msc) and see that Office 64 Source Engine is installed
Start the service
Try installing Office 2013/Visio 2013.
OSE.reg:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64]
"DisplayName"="Office 64 Source Engine"
"Description"="Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."
"Type"=dword:00000010
"Start"=dword:00000003
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6d,00,6f,\
00,6e,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,4d,00,69,00,63,00,72,00,\
6f,00,73,00,6f,00,66,00,74,00,20,00,53,00,68,00,61,00,72,00,65,00,64,00,5c,\
00,53,00,6f,00,75,00,72,00,63,00,65,00,20,00,45,00,6e,00,67,00,69,00,6e,00,\
65,00,5c,00,4f,00,53,00,45,00,2e,00,45,00,58,00,45,00,22,00,00,00
"ObjectName"="LocalSystem"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64\Security]
"Security"=hex:01,00,14,80,8c,00,00,00,98,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,5c,00,04,00,00,00,00,00,14,00,9d,01,00,00,01,01,00,00,00,00,00,\
05,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,\
00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,\
00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,01,00,00,00,00,\
00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

Error message after installing Office 2013 from DVD

After i install office 2013 on new Win 8.1 Pro laptop , i can start in control panel mail 32 bit option to configure accounts...
i found error in event logs:
Log Name: Application
Source: Application Error
Date: 2014-06-24 5:20:58 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: PMCHome
Description:
Faulting application name: rundll32.exe, version: 6.3.9600.16384, time stamp: 0x52158827
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16656, time stamp: 0x531812f4
Exception code: 0xc06d007e
Fault offset: 0x00012c1a
Faulting process id: 0x1180
Faulting application start time: 0x01cf8ff2304d4f6f
Faulting application path: C:\Windows\SysWOW64\rundll32.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 6ebd5d06-fbe5-11e3-8263-7c7a9101e4d2
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-24T21:20:58.000000000Z" />
<EventRecordID>1851</EventRecordID>
<Channel>Application</Channel>
<Computer>PMCHome</Computer>
<Security />
</System>
<EventData>
<Data>rundll32.exe</Data>
<Data>6.3.9600.16384</Data>
<Data>52158827</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.16656</Data>
<Data>531812f4</Data>
<Data>c06d007e</Data>
<Data>00012c1a</Data>
<Data>1180</Data>
<Data>01cf8ff2304d4f6f</Data>
<Data>C:\Windows\SysWOW64\rundll32.exe</Data>
<Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
<Data>6ebd5d06-fbe5-11e3-8263-7c7a9101e4d2</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Can some answer why?
Fresh install, no errors in install at all
Regards

Hi,
Rundll32.exe is responsible for calling Windows DLL (or Dynamic Link Library) files and loading them into your PC's memory.
Usually the rundll32.exe Application error is not a straight forward error. There are lots of possible reasons for this error, includes a failed or incorrect installation or uninstallation of any softwares, which might have left erroneous Windows registry
entries.
Tracking down the exact issue can take lots of investigation. The severity of this error really depends, if everything works well for you, you can just ignore it. However, if you want to correct this, try below steps:
Since you notice this error right after you installed Office 2013, try to remove and re-install it using default setting.
Reboot your computer, many programs require a reboot for successful installation.
Try to update your computer drivers. This is usually the cause of lots of .dll file error.
Try to run the System File Checker tool (SFC.exe) to correct any incorrect system file. It is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files:
http://support.microsoft.com/kb/929833/en-us
Hope this helps.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Propluser.cab missing when trying to install office 2013 pro plus

I have Office 2007 Enterprise on 2 computers and am trying to install Office professional Plus 2013 on Win 7 machines...On both I am getting request to find missing file
ProPlus.ww\proplsww.cab
I cant find it anywhere including an Office ultimate 2007 Cd install disc
Please HELP

Hi tobytyler9655，
ProPlusWW.cab is a file from Office Pro Plus installation.
Since ProPlusWW.cab is missing, the installation resource may be damaged. You can download the install resource from Microsoft website and reinstall it.
http://office.microsoft.com/en-us/products/download-back-up-restore-microsoft-office-products-FX103427465.aspx
If still unable to install Office 2013, we can perform a clean boot to remove conflict with other applications.
About how to perform a clean boot:
http://support.microsoft.com/kb/929135/en-us
If there is anything I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Unable to Install Office 2013 Pro and I get returned message "Couldn't Install We're sorry, we had a problem installing your office programs"

I purchased 40 licenses of Office 2013 Pro from a vendor in the US and received 40 product keys along with the URL to download the software - 1 for each pc activation codes. I have done a few and were all successful. I am now trying
install on 2 other pcs and I am having real difficulty and getting error message each time I try to install. I am able to download the installer and copied to my desktop and when I double click to execute it, it gives me the option to run on the next
screen. I click on run then it gives me the message " do you want to allow the program to make changes to this computer". When I press YES, nothing happens and minutes later, I get the flwg message everytime, "Couldn't
install" "We're sorry, we had a problem installing your office programs. Is your internet connection working? Do you have enough free space on your main hard drive? Please try installing again after you've checked the above.
Go online for additional help.
I have lots of space and my pc is Win 7 64 bit new machine. I have connection to internet and I was able to get the others done. What is the problem here and I have been trying to work late night hours to try to install the program and I am unable
to successfully get it to work. I receive the same message every time and I followed all the recommended troubleshoot steps I found on the internet. Someone please help. I have to install all for all the PCs we have for our organization.
Please respond because I am really stuck.
Gabe

Hi Gabe,
First, please check the suggestion above is helpful. I also suggest you removing all version of Office and re-install Office 2013.
We can try to run the application as an administrator and check if it works.
1. Right click the shortcut of the application or the main application.
2. Select properties.
3. Select compatibility tab and select "Run this program as an administrator."
If there is anything I can do for you about this issue, don't hesitate to tell me.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Cannot install Office 2013 during task seqeunce after installing R2

Hi,
Since we installed SCCM 2012 R2, I have not been able to install Office in my baseline captures using a task sequence (64-bit OS). Ronni Pederson suggested using an Application rather than a Package but in his example, the application is being pushed rather
than deployed during OSD. Either way, his solution doesn't work for me. Office 2013 does install on my Windows 7 SP1 32-bit capture without any errors (same package).
I saw another suggestion that recommended using a wrapper script in a package. When I tried this, I used Task Manager to verify that application was installing and I could see msiexec running. After about 10 minutes, SCCM seems to be waiting for feedback
from the application which never happens. The task sequence fails and I can see log messages stating that it's Waiting for job status. It repeats this message for about 20 minutes and then fails. The wrapper script seems to have the best results but still
doesn't install Office without errors. When I logged in as administrator, I could see that Office looks to be installed. I tried launching a few of the apps and they are working so I don't really understand why this installation doesn't work properly.
Prior to installing R2 on SCCM 2012, this was not a problem. I installed Office 2013 via my capture task sequences many times without any problems. The only thing I can find through research is to use an Application object or use a Package object with a
wrapper script. I couldn't find any other suggestions.
Does anybody have any other ideas?
Thanks,
Rob

Before I can name any ideas, I need to know what's going wrong. Did you follow all the log files? I would start by looking at the installation log files of Office (%windir%\Temp) and see if it's indeed ending successful. If it does then continue to the
ConfigMgr log files (App*.log for application, or exempt.log for package).
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude

Mail x64 Control Panel Broken, Can't Install Office 2013 SP1 to Fix It - HELP NEEDED

I have the dreaded broken Mail x64 Control Panel that doesn't work after installing Office 2013 Home and Business on a Windows 8.1 Pro computer. This was a fresh installation, yet Microsoft still has an ancient disk image on their Office.com website
for download. The version is 15.0.4433.1507. It's from 2012! I don't understand the purpose of having people download something if you are not even going to keep it up to date, and have them download programs which you know are broken.
Strike 1.
Another thread said to update Office 2013. Easier said than done. Windows Update won't do it, even if Windows Update is manually told to search for updates. Strike 2.
Another thread said to disable updates inside an office program (File, Account, Update Options). Then Enable it, and updating should start immediately. Nope. Strike 3.
Same thread said if the above didn't work, to go to Uninstall Programs, and run a Repair of Office 2013. Did that, and then it wanted the Product Key again. Gave it the product key, it put a green check mark next to it signifying it was good,
and then when I clicked next, it said it couldn't activate it. I clicked the Repair button, and the program closed. Strike 4.
I uninstalled, and reinstalled Office 2013. I downloaded the Office 2013 Service Pack 1 x64, and ran it. It gives the error message "There are no products affected by this package installed on the system". How could that be?
Article ID 2850036 says specifically that it applies to "Microsoft Office Home and Business 2013". Since when can't you install Service Packs? Strike 5.
Anyone have any ideas?
Michael

Hi Michael,
The issue may occur if the registry entries are corrupted or missing. Usually, repair the Office suite from control panel can fix the issue.
For your case, I would suggest you to run Microsoft Fix It tool (or follow the
manual steps listed in follow article
) to uninstall Office 2013 completely from your computer, then do a re-installation and verify the result:
http://support.microsoft.com/kb/2739501/en-us
If you are able to login to
www.office.com/myaccount, then you can get the latest Office installation file there.
More reference: http://support.microsoft.com/kb/2808266/en-us
Sorry for the inconvenience. Please have a try and feel free to post back.
Thanks,
Ethan Hua CHN
TechNet Community Support

How to uninstall Office 2010 32 bit and install Office 2013 64 bit

Hi Everyone,
I am rather new to SCCM. I have setup a SCCM 2012 SP1 system. I am now trying to setup an Application where it will install Office 2013 64 bit. Everything seemed to go smoothly until I tried testing it. I received an error that I
cannot install the 64 bit version of Office 2013 because Office 2010 32 bit is already installed.
I tried to modify the MSP where it will uninstall Office 2010 before installing Office 2013 but apparently as soon as it starts it checks for the 32 bit installation and exits when it finds it.
Could someone give me a detailed solution (since I am new to SCCM)?
Ken

While referring to older versions of office I think this link may apply: http://social.technet.microsoft.com/Forums/en-US/f255e17d-4e1f-4231-8a88-d63f41c83c52/how-to-automatcally-uninstall-office-2007-32-bit-for-installation-of-office-2010-64-bit?forum=officesetupdeployprevious
Also you might create an office 2010 package, with an uninstall program that removes it.
Then in your office 2013 package make the uninstall for 2010 to be run first.

We can't install Office 2013 64-bit on a Win 7 PC that had a 32-bit version of Office

We have a development PC running Windows 7 64-bit. This PC has been around for a while, and way back had various 32-bit versions of Office installed, starting with Office 2003 through 2010. Those versions were uninstalled and Office 2013 Pro
Plus 32-bit was the latest version installed. That version was uninstalled using Revo Uninstaller then the registry was cleaned using JV16 to make sure leftover junk from the prior 32 bit version(s) was removed so we could install Office 2013 x64
Pro Plus, which we now need for testing. It won't install because the installer sees something left over from the prior 32 bit version(s). We can't wipe the PC and start over; it has special sensor hardware and software that we can't move to a different PC
and we're on a tight timeline. We searched the registry and the Program Files (x86) folder and subfolders for anything left over from Office without any luck. The error message reads:
We can't install the 64-bit version of Office because we found the following 32-bit
programs on your PC:
Please uninstall all 32-bit Office programs, then try reinstalling 64-bit Office.
Note that the error message doesn't list the name(s) of any "32-bit programs on your PC" in the error message.
Anybody have an idea how to force an installation of 64-bit Office 2013 Pro Plus?
Web Developer

2739501 - 2013 Method 1 or 3
http://support.microsoft.com/kb/290301
2010 Method
2,3 or 4
http://support.microsoft.com/kb/928218/
2007 Method 2,3 or 4
http://support.microsoft.com/kb/2639197
2003 Method 2,3 or 4
these tips will help you clean ALL of the bits and pieces of various Office versions you mentioned.
It is not just Office, there are a few other 32 bit MS applications that may block 64 bit installations:
Blocking and nonblocking Office applications in 64-bit installations
If 32-bit Office applications are installed on a computer, a 64-bit Office 2010 installation is blocked by default. The following section (Applications that block a 64-bit
Office 2010 installation) lists the applications that block a 64-bit Office 2010 installation. The next section (Applications that do not block a 64-bit Office 2010
installation) lists exceptions; that is, applications that do not block the installation. In such cases, installation of 64-bit Office proceeds even if the listed 32-bit applications are installed on the computer.
Applications that block a 64-bit Office 2010 installation
The following applications block a 64-bit Office 2010 installation:
Microsoft Office Excel Viewer
Access database engine of Microsoft Access 2010
Microsoft Office 2010 (Click-to-run)
Compatibility Pack for the 2007 Office system
Applications that do not block a 64-bit Office 2010 installation
The following applications do not block a 64-bit Office 2010 installation:
Microsoft Visual Studio Web Authoring Component 2007
2007 Microsoft Office system 64-bit components
Microsoft Office 2010 (OEM pre-installation)
Microsoft Office 2003 Web Components
Expressions Web Designer
Microsoft Office XP Web Components
Microsoft Expression Web 1
Microsoft Expression Web 1 Language Packs
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