Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering. It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem. It's not the internet speed as checked that.
Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering. It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem. It's not the internet speed as checked that. I took my old router upstairs and was streaming TV via my ipad seamlessly - the same program via the TC was constantly buffering.
I just expected to be able to plug in the TC, so a simple set-up and experience wireless both upstairs and downstairs in my house. For some reason the range is low and speed veru disappointing.
I am far from being an IT expert but I would welcome advice about setting up this TC so we can enjoy the product as it was designed. Please HELP!
No silver bullet........but my suggestions may drive you in the right direction.
1. Unplug the power cable from the TC and wait 10-15 minutes before powering back up. Seriously wait!
Proceed to #2 if this dosen't help.
2. Unplug the power cable from the TC, ubplug the power cable from your Broadband Modem (assuming it's a cable modem), disconnect ethernet, and cable from modem.
2a. Wait 10-15 minutes then re-connect cable, ethernet, and power back to modem (your modem should power up unless you have a power switch) wait for all the modem lights to come on EXCEPT activity.
2b. Connect ethernet from modem to TC, and plug in the power cable to TC.
Proceed to #3 if this dosen't help.
3. Reconfigure the TC.........Read here........http://support.apple.com/kb/HT3728
All really simple to do....if you need additional help let me (us) know.
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I don't know who to complain to as you do not appear to have a complaints department, despite searching the web, I trust you can pass this to relevant department for action, as I'm very angry over my recent repair.
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This where I stand on this, I have not had my iMac for almost two weeks and I do not know when I will get it back. I'm also very worried about what other damage has been caused by Amsys and the quality of my iMac now. I want to know what you, Apple is going to do about this ? I have already been very inconvenienced by this and until now I have been a very loyal apple customer with 2 iPads, and 4 iPhones in our household, not to mention the iMac.
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I trust you will take this complaint seriously and pass it to the relevant department for action.
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Des Withey
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