Bought a brand new iMac - Randomly restarts!
Bought an iMac a few days back, and the spec where the best or near enough that Apple can provide:
Processor: 3.5GHz Intel Core i7
Memory: 32GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096 MB
Software: OS X 10.9.1
Since having it for the past two days it has restarted randomly the third time just now. The error report is as follows:
Anonymous UUID: 33F613C8-BA02-0C8F-F87D-7E9B769F0E48
Fri Feb 14 14:49:11 2014
panic(cpu 4 caller 0xffffff8009cdc6c4): "Kernel stack memory corruption detected"@/SourceCache/xnu/xnu-2422.1.72/libkern/stack_protector.c:37
Backtrace (CPU 4), Frame : Return Address
0xffffff8399b4bea0 : 0xffffff8009c22f69
0xffffff8399b4bf20 : 0xffffff8009cdc6c4
0xffffff8399b4bfb0 : 0xffffff8009cf350b
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000009a00000
Kernel text base: 0xffffff8009c00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 16412675683228
last loaded kext at 4740006988118: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8c1a0000, size 20480)
last unloaded kext at 5071686502273: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8c1a0000, size 16384)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 23.10
PLEASE do help me out if any of you peeps know? Didn't expect this with a machine of this caliber.
Kind Regards
Jey
Take it back - Apple have a 14 day returns policy - get it replaced, don't accept a repair.
Should not be getting Kernel Panics and associated restarts with a brand new computer.
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Brand New iMac Randomly Restarts
I have a few weeks old iMac that has been randomly restarting since the day I got it. Yesterday it happened 6 times and has already happened once this morning. Following is the crash report from when it happened this morning. Any help is greatly appreciated.
Process: mds [67]
Path: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Identifier: mds
Version: 800.12.2
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: mds [67]
User ID: 0
Date/Time: 2014-02-05 08:40:46.579 -0700
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 02C8A259-A26C-EF0D-B81B-3BB85032C45D
Crashed Thread: 14 Dispatch queue: com.apple.mds.rename.0x7f8573115f20
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
Initializing
API MISUSE: Resurrection of an object
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8871ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8871ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff90d8c315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff90d8b939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff90d8b275 CFRunLoopRunSpecific + 309
5 mds 0x000000010248ad38 0x10247c000 + 60728
6 libdyld.dylib 0x00007fff8d2cb5fd start + 1
Thread 1:: Dispatch queue: MDSVolumeManager
0 libsystem_kernel.dylib 0x00007fff88720dfa stat$INODE64 + 10
1 mds 0x00000001024eafeb 0x10247c000 + 454635
2 mds 0x0000000102500c7b 0x10247c000 + 543867
3 mds 0x00000001024adfe8 0x10247c000 + 204776
4 mds 0x00000001024b40ec 0x10247c000 + 229612
5 libdispatch.dylib 0x00007fff860af2ad _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff860b0166 _dispatch_barrier_sync_f_invoke + 39
7 mds 0x00000001024ad031 0x10247c000 + 200753
8 com.apple.DiskArbitration 0x00007fff932eca4a _DADispatchCallback + 112
9 com.apple.DiskArbitration 0x00007fff932ec7eb _DASessionCallback + 258
10 com.apple.DiskArbitration 0x00007fff932ec6e2 __DASessionSetDispatchQueue_block_invoke_2 + 56
11 libdispatch.dylib 0x00007fff860af2ad _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff860b18a1 _dispatch_source_invoke + 413
13 libdispatch.dylib 0x00007fff860b1633 _dispatch_queue_drain + 359
14 libdispatch.dylib 0x00007fff860b29dd _dispatch_queue_invoke + 110
15 libdispatch.dylib 0x00007fff860b0fa3 _dispatch_root_queue_drain + 75
16 libdispatch.dylib 0x00007fff860b2193 _dispatch_worker_thread2 + 40
17 libsystem_pthread.dylib 0x00007fff8ead0ef8 _pthread_wqthread + 314
18 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0fa7 pthread_workqueue_addthreads_np + 47
2 libdispatch.dylib 0x00007fff860b0ba1 _dispatch_queue_wakeup_global_slow + 64
3 libdispatch.dylib 0x00007fff860b1633 _dispatch_queue_drain + 359
4 libdispatch.dylib 0x00007fff860b14b1 _dispatch_mgr_queue_drain + 26
5 libdispatch.dylib 0x00007fff860b1384 _dispatch_mgr_invoke + 54
6 libdispatch.dylib 0x00007fff860b1152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff887209f2 read + 10
1 mds 0x0000000102486369 0x10247c000 + 41833
2 libsystem_pthread.dylib 0x00007fff8eacf899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8eacf72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8ead3fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8871ba6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff860b39da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff860b0f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff8eacf899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8eacf72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8ead3fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8871ba6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff860b39da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff860b0f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff8eacf899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8eacf72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8ead3fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8871ba6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff860b39da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff860b0f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff8eacf899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8eacf72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8ead3fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 14 Crashed:: Dispatch queue: com.apple.mds.rename.0x7f8573115f20
0 libdispatch.dylib 0x00007fff860af05a _os_object_retain + 45
1 com.apple.CoreFoundation 0x00007fff90d5ca89 withDaemonConnection + 281
2 com.apple.CoreFoundation 0x00007fff90d5c4fb -[CFPrefsPlistSource alreadylocked_synchronize] + 587
3 com.apple.CoreFoundation 0x00007fff90d5c1f3 _copyValueForKey + 131
4 com.apple.CoreFoundation 0x00007fff90d5c147 -[CFPrefsPlistSource copyValueForKey:] + 71
5 com.apple.CoreFoundation 0x00007fff90d5bfa5 -[CFPrefsSearchListSource alreadylocked_copyValueForKey:] + 149
6 com.apple.CoreFoundation 0x00007fff90d5bedf -[CFPrefsSource copyValueForKey:] + 79
7 com.apple.CoreFoundation 0x00007fff90d5be70 __CFPreferencesCopyAppValue_block_invoke + 32
8 com.apple.CoreFoundation 0x00007fff90d5604e +[CFPrefsSearchListSource withSearchListForIdentifier:perform:] + 846
9 com.apple.CoreFoundation 0x00007fff90d55cb8 CFPreferencesCopyAppValue + 168
10 com.apple.CoreFoundation 0x00007fff90d77452 CFPreferencesGetAppIntegerValue + 34
11 com.apple.Ubiquity 0x00007fff92715b6a init + 36
12 libdispatch.dylib 0x00007fff860af2ad _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff860af21c dispatch_once_f + 79
14 com.apple.Ubiquity 0x00007fff92721575 UBItemPathMightBeUbiquitous + 14
15 mds 0x000000010251ff18 0x10247c000 + 671512
16 mds 0x0000000102556ef1 0x10247c000 + 896753
17 libdispatch.dylib 0x00007fff860b21d7 _dispatch_call_block_and_release + 12
18 libdispatch.dylib 0x00007fff860af2ad _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff860b168f _dispatch_queue_drain + 451
20 libdispatch.dylib 0x00007fff860b29dd _dispatch_queue_invoke + 110
21 libdispatch.dylib 0x00007fff860b0fa3 _dispatch_root_queue_drain + 75
22 libdispatch.dylib 0x00007fff860b2193 _dispatch_worker_thread2 + 40
23 libsystem_pthread.dylib 0x00007fff8ead0ef8 _pthread_wqthread + 314
24 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8871ba6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff860b39da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff860b0f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff8eacf899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8eacf72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8ead3fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8871fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ead0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 20:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_blocks.dylib 0x00007fff8dfb962c _Block_release + 0
1 libxpc.dylib 0x00007fff90d000e9 _xpc_connection_mach_event + 2066
2 libdispatch.dylib 0x00007fff860b2afe _dispatch_client_callout4 + 9
3 libdispatch.dylib 0x00007fff860b565c _dispatch_mach_cancel_invoke + 50
4 libdispatch.dylib 0x00007fff860b2860 _dispatch_mach_invoke + 604
5 libdispatch.dylib 0x00007fff860b0fa3 _dispatch_root_queue_drain + 75
6 libdispatch.dylib 0x00007fff860b2193 _dispatch_worker_thread2 + 40
7 libsystem_pthread.dylib 0x00007fff8ead0ef8 _pthread_wqthread + 314
8 libsystem_pthread.dylib 0x00007fff8ead3fb9 start_wqthread + 13
Thread 21:
0 libsystem_pthread.dylib 0x00007fff8ead3fac start_wqthread + 0
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8871ba6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff860b39da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff860b0f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff8eacf899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8eacf72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8ead3fc9 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8871ba6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff860b39da _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff860b0f08 _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff8eacf899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8eacf72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8ead3fc9 thread_start + 13
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x00007f857141c68c rbx: 0x0000000000000001 rcx: 0x00007fff860c47e1 rdx: 0x0000000000000000
rdi: 0x00007f857141c680 rsi: 0x0000000000000000 rbp: 0x00000001063380d0 rsp: 0x00000001063380a8
r8: 0x0000000000000006 r9: 0x00007f8571611130 r10: 0x00007f8573805ea0 r11: 0x00007fff77f52100
r12: 0x0000000106338201 r13: 0x00007f8573009330 r14: 0x00000001063380e8 r15: 0x00007fff77f89090
rip: 0x00007fff860af05a rfl: 0x0000000000010286 cr2: 0xffffff8390398000
Logical CPU: 6
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x10247c000 - 0x1025d8ff7 mds (800.12.2) <251515F3-6679-37C7-9161-79C03B5A10FB> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
0x102650000 - 0x102824ffe com.apple.spotlight.index (10.7.0 - 800.12.2) <9DA86B7E-7F1E-392A-80FD-2BCD2BD4C300> /System/Library/PrivateFrameworks/SpotlightIndex.framework/Versions/A/Spotlight Index
0x10288f000 - 0x102895fff com.apple.MDSChannel (1.3 - 1.3) <910399DB-C49B-3444-84E6-60E4BF0D5958> /System/Library/PrivateFrameworks/MDSChannel.framework/Versions/A/MDSChannel
0x10289e000 - 0x10290cffb com.apple.DCERPC (2.0 - 58) <616D8D13-2FD5-33B0-98E5-67ABE3442B22> /System/Library/PrivateFrameworks/DCERPC.framework/Versions/A/DCERPC
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0x7fff8deea000 - 0x7fff8df61fff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8df62000 - 0x7fff8dfb5fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8dfb6000 - 0x7fff8dfb7ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x7fff8dfb8000 - 0x7fff8dfb9ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8e0f7000 - 0x7fff8e0f7ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <6E89F3CB-CC41-3728-9F9A-FDFC151E8261> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8e0fa000 - 0x7fff8e102fff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8e160000 - 0x7fff8e162ff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff8e163000 - 0x7fff8e213ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8e21f000 - 0x7fff8e246ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff8e27c000 - 0x7fff8e65dffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8e6f2000 - 0x7fff8e75ffff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8e76d000 - 0x7fff8e7bbfff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8e7bc000 - 0x7fff8e7c6ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8eace000 - 0x7fff8ead5ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8ead6000 - 0x7fff8eb14ff7 libGLImage.dylib (9.0.83) <C08048A7-03CC-3E40-BCDC-7791D87AC8E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8eb15000 - 0x7fff8eb5cfff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8f1b7000 - 0x7fff8f1e8fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8f5c5000 - 0x7fff8f5d0ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <F8566D1F-450F-3571-911F-75C68E45919F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8f5d1000 - 0x7fff8f5dcfff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff904c3000 - 0x7fff904deff7 libsystem_malloc.dylib (23.1.10) <FFE5C472-B23A-318A-85BF-77CDE61900D1> /usr/lib/system/libsystem_malloc.dylib
0x7fff904df000 - 0x7fff904e0ff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff904e1000 - 0x7fff905c0fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff905c1000 - 0x7fff906a8ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff906a9000 - 0x7fff906c2ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff906c3000 - 0x7fff9091bff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff909ee000 - 0x7fff90a1dfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff90a1e000 - 0x7fff90cc8ffd com.apple.HIToolbox (2.1 - 696) <1CFFF37B-C392-3088-B0A4-C08C55B2AF8F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff90cc9000 - 0x7fff90cd8ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff90cde000 - 0x7fff90cebff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff90cf6000 - 0x7fff90d1afff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x7fff90d1b000 - 0x7fff90f00ff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90f01000 - 0x7fff90f05fff com.apple.ServerInformation (2.0 - 1) <E628F08A-0F6F-384B-AFD5-1BC1BBF56F1F> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff90f65000 - 0x7fff90f91ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <36C562FF-5D91-318C-A19C-6B4453FB78B9> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff90f92000 - 0x7fff90f97ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff90fda000 - 0x7fff912a8ff4 com.apple.CoreImage (9.0.54) <74BB8685-69A9-3A45-8DED-EA26BD39D710> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff912b3000 - 0x7fff912e8ffc com.apple.LDAPFramework (2.4.28 - 194.5) <7E31A674-C6AB-33BE-BD5E-F5E3C6E22894> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff91305000 - 0x7fff91344fff libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff9163f000 - 0x7fff91681ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff917dc000 - 0x7fff91804ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff91811000 - 0x7fff91818fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff918d1000 - 0x7fff919bbfff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff919c2000 - 0x7fff91a85ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <FC4E949B-B41A-3F21-8AF8-AEDB13146FEA> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff91a86000 - 0x7fff91a90ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff91adf000 - 0x7fff91aeafff libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff91aeb000 - 0x7fff91af0fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff91e68000 - 0x7fff91fd8ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff91fd9000 - 0x7fff91ff4ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff91ff5000 - 0x7fff91ffcfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff92524000 - 0x7fff92531fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff92533000 - 0x7fff9254afff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff9254d000 - 0x7fff92559ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff92589000 - 0x7fff92615ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff92616000 - 0x7fff92616fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff926ba000 - 0x7fff9270bff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff92712000 - 0x7fff9272bff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff9272e000 - 0x7fff92758ff7 libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
0x7fff927f3000 - 0x7fff927f9fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff92c90000 - 0x7fff92cc0fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff92cc1000 - 0x7fff92cf9ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff92d0f000 - 0x7fff92d12fff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff92d13000 - 0x7fff92e43ff7 com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff92e44000 - 0x7fff92e48ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff92e49000 - 0x7fff92f1aff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff931a4000 - 0x7fff931a7ff7 com.apple.LoginUICore (3.0 - 3.0) <1ECBDA90-D6ED-3333-83EB-9C8232DFAD7C> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff931a8000 - 0x7fff931f5ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff93214000 - 0x7fff93218fff libsystem_stats.dylib (93.1.26) <B9E26A9E-FBBC-3938-B8B7-6CF7CA8C99AD> /usr/lib/system/libsystem_stats.dylib
0x7fff932ea000 - 0x7fff932effff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff9334e000 - 0x7fff93351ffc com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff933da000 - 0x7fff934cbff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff934de000 - 0x7fff93567ff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
0x7fff93568000 - 0x7fff9356cff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
0x7fff935c6000 - 0x7fff9360dff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff93929000 - 0x7fff93935ff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff93936000 - 0x7fff93aa4ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff93ad2000 - 0x7fff93addff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 100
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=161.4M resident=79.1M(49%) swapped_out_or_unallocated=82.2M(51%)
Writable regions: Total=177.2M written=14.5M(8%) resident=17.6M(10%) swapped_out=0K(0%) unallocated=159.6M(90%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 16.0M
Kernel Alloc Once 8K
MALLOC 133.9M
MALLOC (admin) 96K
MALLOC_LARGE (reserved) 812K reserved VM address space (unallocated)
Memory Tag 241 168K
Memory Tag 243 (reserved) 6144K reserved VM address space (unallocated)
Memory Tag 244 64K
STACK GUARD 56.1M
Stack 19.2M
VM_ALLOCATE 880K
__DATA 20.1M
__IMAGE 528K
__LINKEDIT 66.0M
__TEXT 95.4M
__UNICODE 544K
mapped file 28.2M
shared memory 4K
=========== =======
TOTAL 443.9M
TOTAL, minus reserved VM space 437.2MTake it back - Apple have a 14 day returns policy - get it replaced, don't accept a repair.
Should not be getting Kernel Panics and associated restarts with a brand new computer. -
Bought a brand new iMac, got free Lion upgrade, installed it, NO SOUND
I went to best buy because I am opening a recording studio and i was sick of dealing with software a driver issues that i was having with Windows. So i bought a brand new iMac, it came factory with snow leopard but i was elligible for the free upgrade to lion, which i downloaded from the app store. I ran installation, and since then i have no audio control, when i go into "sound" settings it shows no audio input or output devices. This is my first time owning a mac so i am very unfamiliar with the operating systems and what not. This is quite frustrating when the main reason i bought this computer was for music and now i have no audio. I bought a Mac so i didnt have to deal with these sorts of issues. haha. if you have any insightful information for me, please shre. thank you.
Hello:
Try two things:
Reset the SMC and PRAM (instuctions in knowledge base articles.
If that does not help, either take the computer to an Apple strore or call Applecare. You are within the warranty period so there should be no cost to you at all.
Barry -
I have litterally just bought my iMac with 2.7GHz Intel Core i5 and 8GB 1333 MHz DDR3 so why is Word barely functioning?! I have more than enough free memory but Word is operating so slowly it takes a full minute for the cursor to stop spinning after selecting a section of the page to start typing in....it is utterly unusable in this state and I am very angry that this should even be an issue with a brand new iMac!
I would really appreciate any help or advice you have to offer.Will not use up a license.
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software. -
Brand New iMac randomly shuts off!! Help!!
I have no idea why this is happening. I've been using macs for 5 years now, had every generation iMac and not a single problem. My new Penryn chipset iMac 20" randomly shuts off!!! Why is this happening? Possibly a power supply issue?
I've cleared the SMC, and PRAM. No avail. Sometimes it will shut down after just 10 minutes, sometimes it will run all night......It's really random.If it is brand new then it is under warranty. Take it back. It's obviously a hardware problem unless there is a problem with the electric supply where you have it plugged in.
-
I just bought a new iMac, plugged it in and nothing, black screen any suggestions and the apple support function is no help, real glad I bought the apple care plan and you can only use that if your machine turns on!
If you bought the computer at an Apple Store return it. Let them know you aren't happy about your start in the Mac world. If you bought the computer online and have an Apple Store nearby you can take it there even though you didn't buy it there. Note: if going to an Apple store go online and make an appt with the Genius. Stores tend to be busy so this will give you a time to know you can walk in and pretty quickly get attention. Just walking in with a dead computer you may have to wait a while.
No Apple store nearby? No problem, call AppleCare and they'll take care of you. Ask for expedited return & shipment and again, let the technician know you are new to the Apple world and not happy. The last time I brought home a dead computer I not only got a replacement right away but I got an Apple gift card for my inconvenience. -
Just Bought a Brand New IMAC......
My Itunes folder and all my music is on my laptop PC. What is the simplest way to move/transfer everything from my PC to my new IMAC. Thx.
There is a good general guide to switching from Windows to Mac at the following link that touches on moving music as well How to Move to a Mac - Get your stuff from your PC to your new Mac
There are also these guides:
How to move music between authorised computers
Networking with a Windows PC
Don't forget by the way if you have purchased any tracks from the iTunes Music Store to deauthorise your old PC if you are disposing of it so you don't use up your 5 allowances How to move music between authorised computers -
I bought a brand new iMac and now i have had five crashes with it.
Can you help me please!
I have no idea. I uninstalled and installed everthing new. The problem wasn´t solved.
greetings Sascha
This is the information:
Anonymous UUID: 8EA6700C-CF68-684F-C5EE-2C42840EDB82
Sun Feb 16 21:35:41 2014
panic(cpu 0 caller 0xffffff800c0dc19e): Kernel trap at 0xffffff800c6ca528, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff800c6ca528, CR3: 0x000000000ec3f000, CR4: 0x00000000001606e0
RAX: 0xffffff80498505a0, RBX: 0xffffff804980eb20, RCX: 0xffffff804980eb20, RDX: 0x0000000000000000
RSP: 0xffffff839d103f38, RBP: 0xffffff839d103f70, RSI: 0x0000000034089b0e, RDI: 0xffffff800c6ca528
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x00000000ffffffff, R11: 0xffffffffffffffff
R12: 0xffffff800c6d2ab8, R13: 0xffffff804980eb00, R14: 0xffffff804980eb20, R15: 0xffffff800c6ca4e8
RFL: 0x0000000000010046, RIP: 0xffffff800c6ca528, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff800c6ca528, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault
Backtrace (CPU 0), Frame : Return Address
0xffffff839d103bc0 : 0xffffff800c022f69
0xffffff839d103c40 : 0xffffff800c0dc19e
0xffffff839d103e10 : 0xffffff800c0f3606
0xffffff839d103e30 : 0xffffff800c6ca528
0xffffff839d103f70 : 0xffffff800c035d33
0xffffff839d103fb0 : 0xffffff800c0d6aa7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000be00000
Kernel text base: 0xffffff800c000000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 14878791516850
last loaded kext at 19257901999: com.apple.driver.AppleBluetoothHIDKeyboard 170.15 (addr 0xffffff7f8e23c000, size 24576)
last unloaded kext at 101903806602: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8e4b0000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleBacklight 170.3.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Ext HDD 1021
Thunderbolt Bus: iMac, Apple Inc., 23.10The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
Brand new iMac i7 restarts for no reason while using FCP
I have had my iMac i7 for less than a month. I am having the same issue... The computer blanks and restarts with no warning whatsoever.
This is happening while editing/playing back video in Final Cut Pro 6.0.6. It is a multicam edit – 5 streams of 1280x1080 HD footage. I know this is very taxing on the machine, however, I am monitoring the system stats and it doesn't appear to be redlining.
Regardless... If it were too taxing on the machine, I could see FCP crashing, but the restart thing is weird. I'm ready to send this thing back to Apple.
All RAM is factory-installed Apple RAM. No modification have been made. All system and app updates are current.
If anyone has any suggestions, please let me know!!
Thanks,
MattHi maooley
Reset the SMC (System Management Controller) > http://support.apple.com/kb/HT3964
+1. Shut down the computer.+
+2. Unplug the computer's power cord.+
+3. Press and hold the power button for 5 seconds.+
+4. Release the power button.+
+5. Attach the computers power cable.+
+6. Press the power button to turn on the computer.+
Then restart resetting the PRAM > http://support.apple.com/kb/HT1379
+Restart holding the Command-Option-P-R keys before the gray screen appears and hold the keys down until the computer restarts and you hear the startup sound for the second time.+
This is also a good time to check for any loose power connections and/or replace an old surge protector.
Then if *"the computer blanks and restarts with no warning whatsoever"* it is likely a hardware problem and you will need to contact Apple Support. > http://www.apple.com/support/contact/
Dennis -
i just bought this brand new imac but i am unable to use or download almost anything because it asks for a password. When we bought this computer there was already this password. We did not install it. Also just today we went to a shop to ask for the password n=but they said in it on the little book that tells us how to use the imac. I looked throught that book memorized it but still could not find the password...
Well i am able to go through things, and everything. I dont know quite what that means but you dont need to enter a password to download Adobe Flashplayer. I just did it. wasnt asked. Of course I know the password I set up when I got the computer new but I have never been asked when downloading. When it comes to installing........
If you are being asked BY YOUR MACHINE for a password you do not know it is NOT a new machine. -
Brand new iMac freezes constantly! Updates aren't helping!
Hello everyone,
This past Sunday I bought a brand new iMac intel Core 2 Duo with a 250 GB HDD and 1 GB of RAM. At home I set it up with my SAMSUNG 1080p 22" monitor, Apple bluetooth Keyboard and mightymouse, and a Western Digital 350 GB HDD hooked up via USB. I was excited to finally jump on the intel-based Mac bandwagon, as well as experience dual monitors for the first time.
That was Sunday. Tuesday evening I was watching "Rome" on itunes on my Samsung monitor while surfing the web with Omniweb on the iMac monitor. All of sudden, everything locked up. I was able to move my cursor, but nothing responeded to my clicking. I hard booted the system and loaded everything I had going again, and sure enough, it locked up a few moments later. I ran system update, updated everything, then restarted. Time went by and although not immediatly, later that night it froze up on me again.
Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?" -
Bought a brand new iMac from a local Apple store 2 days ago. Unpacked it and started it up. Went through the whole startup process, created login account etc etc. I'm a web designer so first thing I did was go to adobe site to start trial download of Master Suite CS5.
I go to download it and it asks for an adobe ID and the email address field was already populated with an email address I don't recognize????
I called the store and they said there's no way this was a refurbished machine or anything like that (so they say).
How is this possible on a new machine, with a new login account where there would be no cookies for the field to autofill?
Any ideas would be appreciated. Did I get a used or returned iMac? Or was it a fluke on the adobe website?Sounds like a fluke however if you still aren't satisfied do a return and exchange. I'm sure if you speak to the store manager he/she will understand and be accommodating but don't wait a day longer. The longer you wait the more difficult it becomes. You could also post on an Adobe forum and see if others have experienced the same thing. I would recommend doing this immediately!
Roger -
Brand new IMac can't connect to Internet while using Vista Ultimate
The subject is pretty much it, but basically. We just bought a brand new IMac and I happened to have an old copy of Windows Vista Ultimate lying around and wanted to partition some hard drive space for gaming. During the installation a message popped up that said Lion only supports Windows 7. I went through with the installation and after Windows started I loaded in my old Snow Leopard CD. I installed the drivers and went through the set up. Everything seemed fine, but I am unable to connect to the Internet. I plugged my desktop in via Ethernet to my router but still no Internet. In my device manager there are many devices, including network controller, that have yellow exclamations next to them but I don't know how to update them or where to get the drivers. Any help would be greatly appreciated, and I would be happy to take any steps to relay more information. Thank you!
New motherboard. So unless you can find, and want to mess around, which is why the pdf guide and all the faqs tell you what and how to install, and that only 7 is supported.
Vista SP1 is no longer supported even by MS.
You have Sandy Bridge based system with Thunderbolt, hence it needed new device drivers.
Windows 7 64-bit SP1 Home Premium System Builder is $95 -
Brand new imac i5 21.5" wifi says "no hardware installed"
I just bought a brand new imac i5 21.5 inches running osx 10.8.2 and minutes after having everything working, wifi stopped working and gave me a "no hardware installed" message on the wifi icon on the top right corner of my tool bar... I'm extremelly upset with it... can't find a solution anywhere. I tried to boot with wireless keyboard and mouse off and it didn't make a difference. Please Apple I need a solution! The computer is fresh out of the box! This is unacceptable.
Hi Michael Smith 677;
I suggest you take it back and allow Apple to repair it. There is no sense in you attempting to fix when it is brand new that is what they are there to do.
Allan -
I have a late 2011 MacBook Pro 13" and bought a brand new iMac 27" last week.
I tried to transfer data (musdic & photos) via Thunderbolt, but i did not run, my system always
tries to transfer data via WLAN, but that would last more than 80 hours.
I tried to get some help from the Apple Support, but unfortunately they couldn't help me.
A promised call-back from the next higher support-level has not been done.
Does anybody know what the problem might be.
The Thunderbolt-cable is brand new.Instead of using Migration Assistant, the best way is to use the Target Disk Mode, so you will save headaches (Migration Assistant creates a new user with the transferred data).
To do this, just connect both Macs with the Thunderbolt cable, and then, start the MacBook Pro holding the T key, so a Thunderbolt or FireWire icon should appear on the display. After that, go to the iMac, open Finder, and the hard drive of the MacBook Pro will appear on the Finder sidebar as an external drive, under "Devices". Just access to it, go to the folders with your iTunes and iPhoto libraries, and copy them to the iMac
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