Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?
bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?
Take it back where you got and and get your money back.
As has been pointed out, if there was a "previous owner", the phone is not "new". Thephone you purchased is most likely stolen. If whoever you bought it from won't give you your money back, turn it over to the police.
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I have bought 50 gb of storage and iTunes is still saying there is not enough storage to download tv shows. But I have 46 gb still available. How can I fix this?
iCloud storage cannot be used to download content, because its not on your phone.
You need physical local storage on your Phone not iCloud to download content.
If your iPhone no longer has enough space, you will need to delete things off your iPhone to make room. -
Several days ago I bought an in app game and paid a fee to unlock all levels but it still has not downloaded yet. When I try to rebuy it I receive a message "I've already purchased but it hasn't been downloaded yet. How can I fix this? I'm not showing that it is pending either.
Hi, Alycialiok,
I'm having the same problem. Did u ever get an answer or Resolution? -
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I cannot import music I bought from another site into iTunes. The files are there but they won't import into Itunes. How can I fix this? Thanks
What format are they in?
What happens when you try?
Have you tried placing a copy in the Automatically add to iTunes folder?
tt2 -
I can't access my gmail or hotmail on my phone. I had to change the passwords on the computer today. I went in through settings on my phone and changed the passwords but it still says they are incorrect. How can I fix this???
For gmail you could try unlocking your account here: https://accounts.google.com/b/0/DisplayUnlockCaptcha. Don't know about hotmail.
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I can't sign into face time. My account has been verified and I have full wifi signal but it comes up with check network connection how to i fix this?
What IP does your iPad show as having?
Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
The ideal way is to configure your modem/router with DNS service, but often settings in System Preferences/Network on your Mac will override the router settings. Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4 -
I tried re-installing firefox with no luck. no matter what i get this:
http://i237.photobucket.com/albums/ff136/BrittRyuu/alliget.png
How can i fix this?Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
>In Firefox 4 Safe mode also disables plugins (Tools > Add-ons > Plugins) and hardware acceleration (Tools > Options > Advanced > General) -
My ipod classic (80 GB, from 2006) is connected to a new computer, but only sync 241 songs, out 1825. I have restored several times. How can I fix this? my old computer is damaged and the new one run on Windows 8.
joseruiz1I ran into this same problem earlier with my new iPod classic 160 gb. Turns out it could be your files show in iTunes but they aren't connected to the location those music tracks are actually located.
Does this make any sense?
You basically have to make sure iTunes is picking your songs from the right music folder via your preferences.
Option 1: If your iTunes is completely wiped blank and your music is stored in a safe place, backed up, etc. You can do the following:
Step A. Preferences > iTunes Media Folder Location > choose folder
**** please be sure to pick a location that is new or different from where you ACTUALLY stored your music to prevent your files from deleting itself as it updates****
For example, if you stored your music on your Desktop then you wouldn't choose your music folder to be the one in Desktop. You choose the folder where you want your music to go such as C:\My Music or in Mac, you choose the music folder.
Step B. Once you choose the folder where all your music is stored and you check the box that says "Keep iTunes Media Folder organized" and "Copy Files to iTunes Media when adding to library."
Step C. This is the part that will make sense. Drag the folder on desktop that houses all your music into iTunes. Because you checked the box "Copy Files to iTunes Media when adding to library," iTunes will copy all the backup music you dragged into the folder location you designated it in "Preferences > iTunes Media Folder Location > choose folder."
---- once all that is done, your itunes will have ALL your music tracks linked to the right location on your computer and your iPod will sync with as many or all of the music you desire.
Hope this helps.
-Kayla -
my old iphone is using my old email adress (which is deactivated) for icloud and i can not remember the password. how can i fix this?
Hi 87rach,
Is the old email address a different Apple ID, did you change your Apple ID from that old address to the one you are using now?
GB -
My partner's iphone was stolen last week and they have changed the password to her Apple ID. They also have access to her email. She can't change her email password for 1 month. She has bought a new iphone. How can she get it activated?
She may want to contact Apple account security: Apple ID: Contacting Apple for help with Apple ID account security
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I tried to change the e-mail associated with my apple account because my school was closing and I knew I would no longer have accss to that e-mail account, however now all 3 of my devices ( 2 ipads & 1 iphone are screwed up as far as the e-mail accounts associated with each device and the passwords. I have tried all the on-line support/suggestions and took my devices to a local Apple store and no one/nothing helps.
Does anyone have a solution? I can purchase new apps but I cannot update any of the apps I have to any of my devices.
<Email Edited By Host>Unfortunately, it says I can't delete anything without the missing password.
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I need to fix this issue and have my game center on my new iPhone5 reading all of my gaming details in my account so that I may restore my old iPhone 3GS. Thanks!
http://support.apple.com/kb/HT1766
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After updating my OS to Yosemite 10.10.1 some of my photos will not display. All of the previews will be there but when I click to open them they open up larger for a second and then the screen goes black and I get a grey apostrophe sign. I updated iPhoto to 9.6 (910.29) and also repaired my permissions. The problem still exists. Can anyone help me? I also have issues with iTunes but that's another story.
According to the link I provided it could still have its logging service running. Did you read the info in the link I provided? You can check it by launching Activity Monitor and under CPU search for cleanup.
Since the photos are in the library I don't see the need at this time to reinstall iPhoto. Maybe later. Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete the contents the following folder: User/Library/Containers/com.apple.iPhoto
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks and Yosemite, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox. -
I upgraded to ios5 and now I can't log into my Ipad with the password I had set and been using for the last 2 years. What do I need to do to get logged in?
You will have to format your iPad. Looks like that's the only way to reset your password.
Formatting your iPad
Turn off your iPad, turn on iTunes, hold large button down on ipad while connecting the white ipad cord to your Pc.
When the window prompts format iPad,let the button go and press format button on iTunes.
That is how I solved the same problem.
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