Bought a used Mac Mini and can't get past security password Seller refuses to answer emails. is there a keyboard command to take it back to factory settings or do I need to buy a Disc set and OS???

bought a used Mac Mini and can't get past security password Seller refuses to answer emails. is there a keyboard command to take it back to factory settings or do I need to buy a Disc set and OS???

You can bypass the password and wipe the drive and return to the original facory installation if the seller included the orginal install DVDs with the Mac mini. If not you will need a retail version of Mac OS X.  To boot from the Install DVD restart the mini, immediately slip in the DVD and press and hold the C key.

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