Bought iphone 5C on December. No additional warranty purchased. The phone keeps not working and the top and bottom right corners look melted. Can I send it in amd get a new one on manufacturer warranty? Or what are my options? Thanks
I Purchased iphone 5C on December 2014. However now it's very difficult to have it working. The screen is constantly not working and the right side bottom&top does looks like its melted? the cover I mean , which maked the phone slide out of its cover. I did not purchase anny additional warranty or insurance so I don't know what to do with it? Can i send it in and they can send me a new one under the manufacturer warranty or what do i do with it?
I Have alwa had an iphone but this 5c is making me never have one again. Thanks in advance
Each iPhone comes with a one-year warranty. You said it looks melted? That's going to be difficult to prove that you did not damage it, and it happened on its own. That is the only way it would be covered.
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I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
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Unable to Update or Restore
http://support.apple.com/kb/HT1808
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The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course. You will have to talk with Apple to see if you get all components or just the iPhone replaced.
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You wouldn't need to see the screen to backup unless you have a passcode on the device. Is that the case? You should be able to plug the device into the computer with iTunes and just select backup now.
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I have never asked for a refund of any type once i purchase an app. Regardless if I do not like it or not. YET, this app is not working properly on my iphone, nor inconjunction with my Macbook. I am asking if there is any way you could please refund my money to my debit card on file for the purchase of this application. I downloaded the software I needed for my MacBook Air and it still does not work. My stystem crashed and I had to uninstall or delete the software on my computer and on my phone. Can you please help me?
I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS. I HAVE APPLE CARE AND HAVE ALWAYS HAD FANTASTIC CUSTOMER SUPPORT. I do not know if you guys are apart of this choice making but would you please consider giving me a refund for this non working application? Thank you so kindly.
Gina Caiola
<Personal Information Edited by Host>No need to post your billing info here. This is a public forum. In any case, have you tried to check with the developer for support to get it going first? What do you have to lose.
In any case, here is maybe where you want to correspond with Apple directly:
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Where do i send my ipod to get a new one?
my warranty is going to expire august 2006 where do i send my ipod to get it fixed (the apple logo wont go away)
email me at [email protected]http://depot.info.apple.com/ipod
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So it is new (two days old I got it on the 20th of June) and the orientation of the screen will not change from portrait. I have looked at the lock in the multitasking bar and unlocked it and still nothing changes. YouTube, photos, texts, nothing works. Siri has also been blacking out while I use her so do I need a replacement for this defective phone? I got it from RadioShack Thursday. On a totally unrelated note does using your phone while charging it damage the battery? Anyway thanks
Try this
Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).
Using the phone while charging doesn't create a problem.. I do it all the time -
My phone stopped working eventually i think because of a drop can i use my warrent to get a new one
so my friend was using my IPhone 5c and dropped itt and it shattered. a few weeks later it started shutting off by itself, and eventually stopped working. i got this phone on new years and i have a warrenty until december 30 2014 Can i use my warrenty to trade in my phone for something like this.
No. The iPhone warranty does not cover user damage, unless you have Apple Care +. If not, then you could see about an out of warranty replacement. The cost for that depends on where you are located. In the US, the cost is $269.
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Can someone help me - my Iphone 4s has frozen I cant turn the phone off as the power button is stuck and the screen is frozen.
What would you like us to do? We can't unstick it for you.
Bring your phone into Apple for replacement. -
hello
Were you running iOS 7 beta? If so, as a developer you need to log into the Developer forum for assistance.
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I was trying to sync and update my phone with ITunes, about 5 minutes into the process everything stopped. Now the phone does not work, it will not turn on or off, the screen of the phone shows the Apple Logo and a straight line. ITunes seems to not "see" the phone. Suggestions??
http://support.apple.com/kb/HT3965
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I have spent the last hour trying to upgrade my IPhone to IOS 7 using ITUnes. Now, my phone wil not work at all. I think it is backed up on my computer, but I am unable to get it to download to the phone. What to do?
Thanks, as it still will not work, I assume it is damaged and needs to be sent in for repairs.
Tim -
I just got the ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect into my computer. I took it back to best buy and they said it had a defulted battery, and that I needed to call the company. So I did and they had me send it in. Will they send me a new ipod, or a refurbished one. I havn't even had the ipod long enough, and I paid good money for it. I'm hoping to get a new one, because it wasn't my fault.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours. The cracked screen voids any warranty you had on the iPod.
Apple - iPod Repair price
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