Bought new Adobe Acrobat Pro XI tried to install but got message installer encountered an error that caused installation to fail
Bought new Adobe Acrobat Pro XI tried to install but got message installer encountered an error that caused installation to fail, can anyone help with this? I am stuck.
Hello Joe,
did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
Hans-Günter
Similar Messages
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Why will it only fail trying to install on a MBPro-15 inch, and not when installing on MBPro-Retina 15", or MB-Air ?
The MBP-15" and the MB-Pro-retina-15" both run OS 10.9.9 ; The MBAir runs 10.7.5
No additional error information from the install process.Hi Rave
Enclosed You will find the error log from the installation::
As an additional information. . . the installation is performed on a
MacBookPro-15", running OS 10.9.4 , ; with the Server application ver
3.1.2. also running i.e. it is OS-10.9.4, in server mode
Regards
Jan Bagge
error log::
>>>>
Oct 19 15:14:11 Alvin.local Installer[1854]: LSExceptions
loaded
Oct 19 15:14:11 Alvin.local Installer[1854]: @(#)PROGRAM:Install
PROJECT:Install-846
Oct 19 15:14:11 Alvin.local Installer[1854]: @(#)PROGRAM:Installer
PROJECT:Installer-721
Oct 19 15:14:11 Alvin.local Installer[1854]: Hardware: MacBookPro6,2 @
2.53 GHz (x 4), 4096 MB RAM
Oct 19 15:14:11 Alvin.local Installer[1854]: Running OS Build: Mac OS X
10.9.4 (13E28)
Oct 19 15:14:11 Alvin.local Installer[1854]: Env:
PATH=/usr/bin:/bin:/usr/sbin:/sbin
Oct 19 15:14:11 Alvin.local Installer[1854]: Env:
TMPDIR=/var/folders/33/27_t2pps09sdxt1vsq5926tc0000gp/T/
Oct 19 15:14:11 Alvin.local Installer[1854]: Env: SHELL=/bin/bash
Oct 19 15:14:11 Alvin.local Installer[1854]: Env: HOME=/Users/jpb
Oct 19 15:14:11 Alvin.local Installer[1854]: Env: USER=jpb
Oct 19 15:14:11 Alvin.local Installer[1854]: Env: LOGNAME=jpb
Oct 19 15:14:11 Alvin.local Installer[1854]: Env:
SSH_AUTH_SOCK=/tmp/launch-cpN2XA/Listeners
Oct 19 15:14:11 Alvin.local Installer[1854]: Env:
Apple_PubSub_Socket_Render=/tmp/launch-N29kf7/Render
Oct 19 15:14:11 Alvin.local Installer[1854]: Env:
__CF_USER_TEXT_ENCODING=0x1F6:0:0
Oct 19 15:14:11 Alvin.local Installer[1854]: Env: __CHECKFIX1436934=1
Oct 19 15:14:11 Alvin.local Installer[1854]: Adobe Acrobat XI Pro
(11.0.07) Installation Log
Oct 19 15:14:11 Alvin.local Installer[1854]: Opened from:
/Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg
Oct 19 15:14:12 Alvin.local Installer[1854]: Product archive
/Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg
trustLevel=202
Oct 19 15:14:14 Alvin.local Installer[1854]: JS: 10.6 or higher:1
Oct 19 15:14:14 Alvin.local Installer[1854]: IFJS: *** exception:
TypeError: 'null' is not an object (evaluating
'my.target.systemVersion.ProductVersion')
Oct 19 15:14:14 Alvin.local Installer[1854]: JS: 10.6 or higher:1
Oct 19 15:14:21 Alvin.local Installer[1854]: LSExceptions
unloaded
Oct 19 15:14:39 Alvin.local Installer[1854]:
InstallerStatusNotifications plugin loaded
Oct 19 15:14:49 Alvin.local runner[1874]: Administrator authorization
granted.
Oct 19 15:14:49 Alvin.local Installer[1854]:
================================================================================
Oct 19 15:14:49 Alvin.local Installer[1854]: User picked Standard Install
Oct 19 15:14:49 Alvin.local Installer[1854]: Choices selected for
installation:
Oct 19 15:14:49 Alvin.local Installer[1854]: Install: " Adobe
Acrobat XI Pro (11.0.07) "
Oct 19 15:14:49 Alvin.local Installer[1854]: Adobe Acrobat XI
Pro Installer.pkg#acrobatpreinstall.pkg :
com.adobe.acrobat.11.viewer.preinstall.pkg.MUI : 11.0.0
Oct 19 15:14:49 Alvin.local Installer[1854]: Adobe Acrobat XI
Pro Installer.pkg#AdobeApplicationManager.pkg :
com.adobe.PDApp.AdobeApplicationManager.installer.pkg : 1
Oct 19 15:14:49 Alvin.local Installer[1854]: Install: "Application"
Oct 19 15:14:49 Alvin.local Installer[1854]: Adobe Acrobat XI
Pro Installer.pkg#application.pkg :
com.adobe.acrobat.11.viewer.app.pkg.MUI : 11.0.0
Oct 19 15:14:49 Alvin.local Installer[1854]: Install: "Browser Plug-In"
Oct 19 15:14:49 Alvin.local Installer[1854]: Adobe Acrobat XI
Pro Installer.pkg#browserPlugin.pkg :
com.adobe.acrobat.11.viewer.browser.pkg.MUI : 11.0.0
Oct 19 15:14:49 Alvin.local Installer[1854]: Adobe Acrobat XI
Pro Installer.pkg#support.pkg :
com.adobe.acrobat.11.viewer.appsupport.pkg.MUI : 11.0.0
Oct 19 15:14:49 Alvin.local Installer[1854]: Adobe Acrobat XI
Pro Installer.pkg#automator.pkg :
com.adobe.acrobat.11.viewer.print_automator.pkg.MUI : 11.0.0
Oct 19 15:14:49 Alvin.local Installer[1854]: Adobe Acrobat XI
Pro Installer.pkg#pdfservices.pkg :
com.adobe.acrobat.11.viewer.print_pdf_services.pkg.MUI : 11.0.0
Oct 19 15:14:49 Alvin.local Installer[1854]: Adobe Acrobat XI
Pro Installer.pkg#payload.pkg :
com.adobe.acrobat.viewer.11.0.07.patch.pkg : 11.0.07
Oct 19 15:14:49 Alvin.local Installer[1854]:
================================================================================
Oct 19 15:14:49 Alvin.local Installer[1854]: It took 0.00 seconds to
summarize the package selections.
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]: location =
file://localhost
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]:
file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20In staller.pkg#acrobatpreinstall.pkg
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]:
file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20In staller.pkg#AdobeApplicationManager.pkg
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]:
file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20In staller.pkg#application.pkg
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]:
file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20In staller.pkg#browserPlugin.pkg
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]:
file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20In staller.pkg#support.pkg
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]:
file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20In staller.pkg#automator.pkg
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]:
file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20In staller.pkg#pdfservices.pkg
Oct 19 15:14:49 Alvin.local Installer[1854]:
-[IFDInstallController(Private) _buildInstallPlan]:
file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20In staller.pkg#payload.pkg
Oct 19 15:14:49 Alvin.local Installer[1854]: Set authorization level to
root for session
Oct 19 15:14:49 Alvin.local Installer[1854]: Will use PK session
Oct 19 15:14:49 Alvin.local Installer[1854]: Starting installation:
Oct 19 15:14:49 Alvin.local Installer[1854]: Configuring volume "MacServer"
Oct 19 15:14:49 Alvin.local Installer[1854]: Preparing disk for local
booted install.
Oct 19 15:14:49 Alvin.local Installer[1854]: Free space on "MacServer":
121.7 GB (121697800192 bytes).
Oct 19 15:14:49 Alvin.local Installer[1854]: Create temporary directory
"/var/folders/33/27_t2pps09sdxt1vsq5926tc0000gp/T//Install.1854gsnZCN"
Oct 19 15:14:49 Alvin.local Installer[1854]: IFPKInstallElement (8 packages)
Oct 19 15:14:49 Alvin.local Installer[1854]: Using authorization level
of root for IFPKInstallElement
Oct 19 15:14:50 Alvin.local installd[1882]: installd: Starting
Oct 19 15:14:50 Alvin.local installd[1882]: installd: uid=0, euid=0
Oct 19 15:14:50 Alvin.local installd[1882]: PackageKit: Adding client
PKInstallDaemonClient pid=1854, uid=502
(/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Oct 19 15:14:50 Alvin.local Installer[1854]: PackageKit: Enqueuing
install with boosting
Oct 19 15:14:50 Alvin.local installd[1882]: PackageKit: -
Here are screen shots of the two error messages.
I have tried trashing Adobe Reader and reinstalling, and removing the library files for the browser plugin and reinstalling.The file is 18 MB, which obviously exceeds what your form will allow me to paste. Here are the entires for September 5:
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting Background Check Activity
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Automatic check parameters: autoDownload=YES, autoConfigData=YES, autoCriticalInstall=YES
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Fired early. Should check=FALSE (i=86280.000000, l=2014-09-04 17:54:40 +0000) (A/C=YES)
Sep 5 06:00:16 --- last message repeated 1 time ---
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: 1 user-visible product(s): 031-05873
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: 0 enabled config-data product(s): (want active updates only)
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting background actions
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Finished Background Check Activity
Sep 5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: softwareupdate_notify_agent[uid=501]: Running for UpdatesAvailable
Sep 5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: AssertionMgr: Take com.apple.softwareupdate.NotifyAgentAssertion assertion with type BackgroundTask for pid 35041
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: Adding client SUUpdateServiceClient pid=35041, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Sep 5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: softwareupdate_notify_agent[uid=501]: Notifying with params: {
SoftwareUpdateCount = 1;
SoftwareUpdatesAvailable = 1;
Sep 5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: softwareupdate_notify_agent[uid=501]: appstoreupdateagent notified
Sep 5 06:00:16 rbb-mac-pro.home softwareupdate_notify_agent (501)[35041]: AssertionMgr: Cancel com.apple.softwareupdate.NotifyAgentAssertion assertion for pid 35041
Sep 5 06:00:16 rbb-mac-pro.home softwareupdated (200)[180]: Removing client SUUpdateServiceClient pid=35041, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Sep 5 09:16:01 rbb-mac-pro.home installer[35656]: Product archive /Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe Reader XI Installer.pkg trustLevel=202
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: Set authorization level to root for session
Sep 5 09:16:02 rbb-mac-pro.home runner[35680]: Administrator authorization granted.
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: Will use PK session
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: Starting installation:
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: Configuring volume "SSD 256G Boot Disk"
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: Preparing disk for local booted install.
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: Free space on "SSD 256G Boot Disk": 8 GB (8000942080 bytes).
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.35656aAqVkt"
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: IFPKInstallElement (3 packages)
Sep 5 09:16:02 rbb-mac-pro.home installer[35656]: Using authorization level of root for IFPKInstallElement
Sep 5 09:16:02 rbb-mac-pro.home installd[35681]: installd: Starting
Sep 5 09:16:02 rbb-mac-pro.home installd[35681]: installd: uid=0, euid=0
Sep 5 09:16:02 rbb-mac-pro.home installd[35681]: PackageKit: Adding client PKInstallDaemonClient pid=35656, uid=0 (/usr/sbin/installer)
Sep 5 09:16:03 rbb-mac-pro.home installer[35656]: PackageKit: Enqueuing install with boosting
Sep 5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: ----- Begin install -----
Sep 5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
Sep 5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg>",
"PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#browserPlugin.pkg>",
"PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#support.pkg>"
Sep 5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.app.pkg.en_US (prefix path=Applications)
Sep 5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.browser.pkg.en_US (prefix path=Library/Internet Plug-Ins)
Sep 5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.appsupport.pkg.en_US (prefix path=Library/Application Support)
Sep 5 09:16:03 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/3BB 3C775-90BB-4850-AEF0-359D1D31FF14.activeSandbox/Root/Applications, uid=0)
Sep 5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/3BB 3C775-90BB-4850-AEF0-359D1D31FF14.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
Sep 5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/3BB 3C775-90BB-4850-AEF0-359D1D31FF14.activeSandbox/Root/Library/Application Support, uid=0)
Sep 5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: prevent user idle system sleep
Sep 5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: suspending backupd
Sep 5 09:16:04 rbb-mac-pro.home installd[35681]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.FpH0c2/Scripts/com.adobe.acrobat.reader.11007.reader.app.pk g.en_US.pscf1z
Sep 5 09:16:04 rbb-mac-pro.home install_monitor[35682]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Sep 5 09:16:06 rbb-mac-pro.home installd[35681]: ./preinstall: A user is running an instance of Adobe Reader in a browser. Installation failure.
Sep 5 09:16:06 rbb-mac-pro.home installd[35681]: ./preinstall: Adobe Acrobat Pro or Adobe Reader were found running.
Sep 5 09:16:06 rbb-mac-pro.home install_monitor[35682]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Sep 5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: releasing backupd
Sep 5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: allow user idle system sleep
Sep 5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ffb18658820 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Reader XI Installer.pkg\U201d.";
NSURL = "file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.reader.11007.reader.app.pkg.en_US";
Sep 5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: Running idle tasks
Sep 5 09:16:06 rbb-mac-pro.home installer[35656]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7fa54a781ef0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.}
Sep 5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: Removing client PKInstallDaemonClient pid=35656, uid=0 (/usr/sbin/installer)
Sep 5 09:16:06 rbb-mac-pro.home installd[35681]: PackageKit: Done with sandbox removals
Sep 5 09:16:07 rbb-mac-pro.home installer[35656]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Sep 5 09:16:07 rbb-mac-pro.home installd[35681]: PackageKit: Sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/53D2A2C7-EC8C-44 5E-ABA8-A2F67CA1D1FD.sandbox: relevance 868
Sep 5 09:32:35 rbb-mac-pro.home installer[35930]: Product archive /Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe Reader XI Installer.pkg trustLevel=202
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: Set authorization level to root for session
Sep 5 09:32:36 rbb-mac-pro.home runner[35934]: Administrator authorization granted.
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: Will use PK session
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: Starting installation:
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: Configuring volume "SSD 256G Boot Disk"
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: Preparing disk for local booted install.
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: Free space on "SSD 256G Boot Disk": 7.99 GB (7987646464 bytes).
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.35930WMZuUG"
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: IFPKInstallElement (3 packages)
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: Using authorization level of root for IFPKInstallElement
Sep 5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: Adding client PKInstallDaemonClient pid=35930, uid=0 (/usr/sbin/installer)
Sep 5 09:32:36 rbb-mac-pro.home installer[35930]: PackageKit: Enqueuing install with boosting
Sep 5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: ----- Begin install -----
Sep 5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
Sep 5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg>",
"PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#browserPlugin.pkg>",
"PKLeopardPackage <file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#support.pkg>"
Sep 5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.app.pkg.en_US (prefix path=Applications)
Sep 5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.browser.pkg.en_US (prefix path=Library/Internet Plug-Ins)
Sep 5 09:32:36 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.appsupport.pkg.en_US (prefix path=Library/Application Support)
Sep 5 09:32:37 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B10 E70F1-C2AA-4012-9CF8-1AC26239D69D.activeSandbox/Root/Applications, uid=0)
Sep 5 09:32:37 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B10 E70F1-C2AA-4012-9CF8-1AC26239D69D.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
Sep 5 09:32:38 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B10 E70F1-C2AA-4012-9CF8-1AC26239D69D.activeSandbox/Root/Library/Application Support, uid=0)
Sep 5 09:32:38 rbb-mac-pro.home installd[35681]: PackageKit: prevent user idle system sleep
Sep 5 09:32:38 rbb-mac-pro.home installd[35681]: PackageKit: suspending backupd
Sep 5 09:32:38 rbb-mac-pro.home installd[35681]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.ZhfffK/Scripts/com.adobe.acrobat.reader.11007.reader.app.pk g.en_US.IG3VCZ
Sep 5 09:32:38 rbb-mac-pro.home install_monitor[35941]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Sep 5 09:32:39 rbb-mac-pro.home installd[35681]: ./preinstall: A user is running an instance of Adobe Reader in a browser. Installation failure.
Sep 5 09:32:39 rbb-mac-pro.home installd[35681]: ./preinstall: Adobe Acrobat Pro or Adobe Reader were found running.
Sep 5 09:32:39 rbb-mac-pro.home install_monitor[35941]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Sep 5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: releasing backupd
Sep 5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: allow user idle system sleep
Sep 5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ffb18538f80 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Reader XI Installer.pkg\U201d.";
NSURL = "file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.reader.11007.reader.app.pkg.en_US";
Sep 5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: Running idle tasks
Sep 5 09:32:39 rbb-mac-pro.home installer[35930]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7fd1ff33ec40 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/48959e06cea5a2de3d0927bafc535e446b206756/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.}
Sep 5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: Removing client PKInstallDaemonClient pid=35930, uid=0 (/usr/sbin/installer)
Sep 5 09:32:39 rbb-mac-pro.home installd[35681]: PackageKit: Done with sandbox removals
Sep 5 09:32:40 rbb-mac-pro.home installd[35681]: PackageKit: Sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/53D2A2C7-EC8C-44 5E-ABA8-A2F67CA1D1FD.sandbox: relevance 856
Sep 5 09:32:40 rbb-mac-pro.home installer[35930]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Sep 5 09:35:30 rbb-mac-pro.home installer[36035]: Product archive /Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe Reader XI Installer.pkg trustLevel=202
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: Set authorization level to root for session
Sep 5 09:35:31 rbb-mac-pro.home runner[36038]: Administrator authorization granted.
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: Will use PK session
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: Starting installation:
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: Configuring volume "SSD 256G Boot Disk"
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: Preparing disk for local booted install.
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: Free space on "SSD 256G Boot Disk": 7.99 GB (7988830208 bytes).
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.36035YrYxDS"
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: IFPKInstallElement (3 packages)
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: Using authorization level of root for IFPKInstallElement
Sep 5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: Adding client PKInstallDaemonClient pid=36035, uid=0 (/usr/sbin/installer)
Sep 5 09:35:31 rbb-mac-pro.home installer[36035]: PackageKit: Enqueuing install with boosting
Sep 5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: ----- Begin install -----
Sep 5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
Sep 5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg>",
"PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#browserPlugin.pkg>",
"PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#support.pkg>"
Sep 5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.app.pkg.en_US (prefix path=Applications)
Sep 5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.browser.pkg.en_US (prefix path=Library/Internet Plug-Ins)
Sep 5 09:35:31 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.appsupport.pkg.en_US (prefix path=Library/Application Support)
Sep 5 09:35:32 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/D23 D9523-A6BD-4DFD-AA3F-1AEE9AC362EF.activeSandbox/Root/Applications, uid=0)
Sep 5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/D23 D9523-A6BD-4DFD-AA3F-1AEE9AC362EF.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
Sep 5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/D23 D9523-A6BD-4DFD-AA3F-1AEE9AC362EF.activeSandbox/Root/Library/Application Support, uid=0)
Sep 5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: prevent user idle system sleep
Sep 5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: suspending backupd
Sep 5 09:35:33 rbb-mac-pro.home installd[35681]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.VbuI7L/Scripts/com.adobe.acrobat.reader.11007.reader.app.pk g.en_US.g6ogq4
Sep 5 09:35:33 rbb-mac-pro.home install_monitor[36045]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Sep 5 09:35:34 rbb-mac-pro.home installd[35681]: ./preinstall: A user is running an instance of Adobe Reader in a browser. Installation failure.
Sep 5 09:35:34 rbb-mac-pro.home installd[35681]: ./preinstall: Adobe Acrobat Pro or Adobe Reader were found running.
Sep 5 09:35:34 rbb-mac-pro.home install_monitor[36045]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Sep 5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: releasing backupd
Sep 5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: allow user idle system sleep
Sep 5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ffb1d2624b0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Reader XI Installer.pkg\U201d.";
NSURL = "file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.reader.11007.reader.app.pkg.en_US";
Sep 5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Running idle tasks
Sep 5 09:35:35 rbb-mac-pro.home installer[36035]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7fda8d84ffc0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.}
Sep 5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Removing client PKInstallDaemonClient pid=36035, uid=0 (/usr/sbin/installer)
Sep 5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Done with sandbox removals
Sep 5 09:35:35 rbb-mac-pro.home installd[35681]: PackageKit: Sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/53D2A2C7-EC8C-44 5E-ABA8-A2F67CA1D1FD.sandbox: relevance 854
Sep 5 09:35:35 rbb-mac-pro.home installer[36035]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Sep 5 09:45:53 rbb-mac-pro.home installer[36203]: Product archive /Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe Reader XI Installer.pkg trustLevel=202
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: Set authorization level to root for session
Sep 5 09:45:54 rbb-mac-pro.home runner[36206]: Administrator authorization granted.
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: Will use PK session
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: Starting installation:
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: Configuring volume "SSD 256G Boot Disk"
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: Preparing disk for local booted install.
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: Free space on "SSD 256G Boot Disk": 7.97 GB (7966429184 bytes).
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: Create temporary directory "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T//Install.36203xXq5rH"
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: IFPKInstallElement (3 packages)
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: Using authorization level of root for IFPKInstallElement
Sep 5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Adding client PKInstallDaemonClient pid=36203, uid=0 (/usr/sbin/installer)
Sep 5 09:45:54 rbb-mac-pro.home installer[36203]: PackageKit: Enqueuing install with boosting
Sep 5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: ----- Begin install -----
Sep 5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: request=PKInstallRequest <3 packages, destination=/>
Sep 5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: packages=(
"PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg>",
"PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#browserPlugin.pkg>",
"PKLeopardPackage <file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#support.pkg>"
Sep 5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.app.pkg.en_US (prefix path=Applications)
Sep 5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.browser.pkg.en_US (prefix path=Library/Internet Plug-Ins)
Sep 5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Will do receipt-based obsoleting for package identifier com.adobe.acrobat.reader.11007.reader.appsupport.pkg.en_US (prefix path=Library/Application Support)
Sep 5 09:45:54 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/4A6 5B724-F4F8-44D3-83F1-A089D0369C90.activeSandbox/Root/Applications, uid=0)
Sep 5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/4A6 5B724-F4F8-44D3-83F1-A089D0369C90.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
Sep 5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: Extracting file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/4A6 5B724-F4F8-44D3-83F1-A089D0369C90.activeSandbox/Root/Library/Application Support, uid=0)
Sep 5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: prevent user idle system sleep
Sep 5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: suspending backupd
Sep 5 09:45:55 rbb-mac-pro.home installd[35681]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.nzFhDo/Scripts/com.adobe.acrobat.reader.11007.reader.app.pk g.en_US.ZoZ7nT
Sep 5 09:45:55 rbb-mac-pro.home install_monitor[36207]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: ./preinstall: A user is running an instance of Adobe Reader in a browser. Installation failure.
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: ./preinstall: Adobe Acrobat Pro or Adobe Reader were found running.
Sep 5 09:45:57 rbb-mac-pro.home install_monitor[36207]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: releasing backupd
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: allow user idle system sleep
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ffb18623250 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.} {
NSFilePath = "./preinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Reader XI Installer.pkg\U201d.";
NSURL = "file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20XI%20 Installer.pkg#application.pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.reader.11007.reader.app.pkg.en_US";
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Running idle tasks
Sep 5 09:45:57 rbb-mac-pro.home installer[36203]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”." UserInfo=0x7ff9a57575c0 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/45c3be4d73a4c26b0993d5a1b5aa0773f32307ed/Adobe%20Reader%20 XI%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.reader.11007.reader.app.pkg.en_US, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Reader XI Installer.pkg”.}
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Removing client PKInstallDaemonClient pid=36203, uid=0 (/usr/sbin/installer)
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Done with sandbox removals
Sep 5 09:45:57 rbb-mac-pro.home installd[35681]: PackageKit: Sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/53D2A2C7-EC8C-44 5E-ABA8-A2F67CA1D1FD.sandbox: relevance 846
Sep 5 09:45:58 rbb-mac-pro.home installer[36203]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting Background Check Activity
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Automatic check parameters: autoDownload=YES, autoConfigData=YES, autoCriticalInstall=YES
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Fired early. Should check=FALSE (i=86280.000000, l=2014-09-04 17:54:40 +0000) (A/C=YES)
Sep 5 10:56:00 --- last message repeated 1 time ---
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: 1 user-visible product(s): 031-05873
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: 0 enabled config-data product(s): (want active updates only)
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting background actions
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Finished Background Check Activity
Sep 5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: softwareupdate_notify_agent[uid=501]: Running for UpdatesAvailable
Sep 5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: AssertionMgr: Take com.apple.softwareupdate.NotifyAgentAssertion assertion with type BackgroundTask for pid 37557
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: Adding client SUUpdateServiceClient pid=37557, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Sep 5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: softwareupdate_notify_agent[uid=501]: Notifying with params: {
SoftwareUpdateCount = 1;
SoftwareUpdatesAvailable = 1;
Sep 5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: softwareupdate_notify_agent[uid=501]: appstoreupdateagent notified
Sep 5 10:56:00 rbb-mac-pro.home softwareupdate_notify_agent (501)[37557]: AssertionMgr: Cancel com.apple.softwareupdate.NotifyAgentAssertion assertion for pid 37557
Sep 5 10:56:00 rbb-mac-pro.home softwareupdated (200)[180]: Removing client SUUpdateServiceClient pid=37557, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Sep 5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting Background Check Activity
Sep 5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Automatic check parameters: autoDownload=YES, autoConfigData=YES, autoCriticalInstall=YES
Sep 5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Should Check=YES (i=86280.000000, l=2014-09-04 17:54:40 +0000) (A/C=YES)
Sep 5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Fire periodic check for interval
Sep 5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: BackgroundActivity: Starting background actions
Sep 5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: checking for updates
Sep 5 14:17:54 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Scan for client pid 180 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Sep 5 14:17:56 rbb-mac-pro.home softwareupdated (200)[180]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-snowleopard- leopard.merged-1.sucatalog.gz
Sep 5 14:17:56 rbb-mac-pro.home softwareupdated (200)[180]: Added 1267 PPD versions for /Library/Printers/PPDs/Contents/Resources from cache as of 2014-09-03 22:15:49 +0000
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: 10.9.4
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Help does not require an update.
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Utility does not require an update.
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:06 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_MonochromeLaser does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Common does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Help does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_ICA does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_MonochromeLaser does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Utility does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Common does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_ICA does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Common does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Help does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_ICA does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_MonochromeLaser does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Utility does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Common does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Help does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_ICA does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_MonochromeLaser does not require an update.
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7840W
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:Brother;MODEL:MFC-7860DW
Sep 5 14:18:07 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer Brother_Utility does not require an update.
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Cmd2HP does not require an update.
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DriverCore does not require an update.
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:10 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PS3 does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_ImageEnhancement1 does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePDM does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Chuckwalla does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePL does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DMF4 does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Fax2 does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorse does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PSS does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Scan3 does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePSF does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorse does not require an update.
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:11 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePDM does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePIL1 does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePL does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePSF does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Chuckwalla does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Cmd2HP does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DMF4 does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DriverCore does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Fax2 does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_ImageEnhancement1 does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PS3 does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PSS does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Pdf2Pdf2 does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Scan3 does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePIL1 does not require an update.
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:12 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Pdf2Pdf2 does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorse does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePDM does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePIL1 does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePL does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_CHorsePSF does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Chuckwalla does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Cmd2HP does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DMF4 does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_DriverCore does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Fax2 does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_ImageEnhancement1 does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PS3 does not require an update.
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:13 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_PSS does not require an update.
Sep 5 14:18:14 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:Color LaserJet 2605
Sep 5 14:18:14 rbb-mac-pro.home softwareupdated (200)[180]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP Color LaserJet 2605
Sep 5 14:18:14 rbb-mac-pro.home softwareupdated (200)[180]: JS: Printer HP_Pdf2Pdf2 do -
While trying to re-install Mac OS X, appears the following screen:
Install failed
Mac OS X could not be installed on your computer
The installer encountered an error that caused the installation to fail.
Contact the software manufacture for assistance.
Click Restart to restart your computer and try installing again.You should be able to install Mac OS X 10.7 or later on your 2011 MacBook Pro without issue, if it came with 10.6.3 as your signature suggests. Mind you, any 2011 MacBook Pro must use the original 10.6 installer disc labelled MacBook Pro if it desires to have 10.6 installed on it. The retail installer disc will not work on that model, nor will one from another age MacBook Pro, or other model labelled installer. Also
10.7 came both on USB Flash drive and Mac App Store installer versions. Both required either 10.6.6 minimum be pre-installed, or no Mac OS X operating system on the drive or partition it was to be installed on.
10.7.1 through 10.7.5 combo could be installed only once 10.7 had been installed. A combo update is available for installing on top of any version of 10.7. Otherwise only the preceding version could be updated to the next.
10.8 came only on Mac App Store installer. It is available only to 10.6.8 and later users.
10.8.1 to 10.8.5 combo could be installed only once 10.8 had been installed. A combo update is available for installing on top of any version of 10.8. Otherwise only the preceding version could be updated to the next.
10.9 came only on Mac App Store installer. It is available only to 10.6.8 and later users.
Both 10.9 and 10.9.1 had a serious security vulnerability, which only 10.9.2 addressed.
10.9.2 combo could be installed only once 10.9 had been installed.
For all three Mac App Store releases, the partition to be installed on had to be GUID partition formatted according to Apple Disk Utility. -
I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.
iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Any application I install on my MacBook Pro gives the message "The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance" What can I do?
Well that's one. Try the Microsoft help forums: http://www.microsoft.com/mac/support It's their application.
Name another. -
When I tried installing this software, I get this error: "The installer encountered an error that caused the installation to fail. contact the software manufacturer for assistance." Any idea why? My computer is Mac OS X Version 10.7.5
What software are you trying to install?
-
I bought a new laptop after mine was stolen. I also purchased Adobe Acrobat Pro on Disc. I then realized my new steady state laptop doesn't have a CD drive... Can I download the software with my serial number or do I have to send it back and purchase the downloadable version?
I also purchased Adobe Acrobat Pro
Which version?
You can simply download the installer from Adobe, install then enter your serial number when prompted.
Download and Installation Help -
Adobe Acrobat Pro DC keeps crashing with "Not Responding" message
Hi there, I just started using Adobe Acrobat Pro DC and it keeps crashing with a "not responding" message. It never used to happen with acrobat XI. Any ideas?
I'm using Windows 8.1 on an Acer with AMD A10-5700 APU 64bit OS...Hi ,
Does this happen while accessing any PDF ' or when you launch Acrobat ?
You could try repairing Acrobat and see if that helps .
Is there any error number or exit code associated with the error message ?If yes ,please share the screen shot of the same.
You could also uninstall Acrobat using the Cleaner Tool .Here is the link to download Cleaner Tool .
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Once uninstalled you could try downloading it again .If it is a subscription ,you could refer the following link .
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
You could restart your machine as well and then try to launch Acrobat .
If it is a perpetual license ,you could refer to this one .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Make sure to disable all the third party software before you start installation .
Let us know how it goes .
Regards
Sukrit Dhingra -
I have my serial number from 2011, £550 or so it was. but for win and i now have a mac?
acrobat pro 10, can i still get it to work?[discussion moved to Acrobat Installation & Update Issues forum]
-
Adobe Acrobat Pro Extended Will Not Install
I have the Adobe Master Collection CS5 installed, but needed to use some Acrobat features which I understood were only available in the Pro Extended version, so am trying now to install Extended onto the PC.
The installation however keeps stopping saying I "already have a more functional product installed" ... Acrobat on this PC is the Pro version, but is not Extended ... is there a way to get it to install without removing the current version and all its settings?Since you have CS5 master collection installed- it comes with Acrobat 9.3 and Acrobat Pro Extended,
that you are trying to install is version no. 9.0. So when you launch the installer, you get the message that you have
more recent product already installed.
For installing Acrobat Pro Extended 9.0, you'll have to deactivate and uninstall Acrobat 9.3 and then install Acrobat Pro Extended. -
Adobe Acrobat Pro X will not install
I downloaded Adobe Acrobat but could not install as a trial. Can't get past the setup screen. What can I do ?
hi vectaire,
Please let me know what OS are you using and if any error messgae comes up during installation. -
I cannot flatten my PDFs and I just bought the adobe acrobat pro XI to flatten my pdfs
how can I flatten my PDF????
Hi Anubha,
I received your email, and I followed your steps that you sent me. I still
cannot efficiently security my published PDFs files to prevent people from
extracting (copying & pasting) images from the digital files I created.
This is what I am doing:
I create my document using power point
I create a PDF using acrobat tab from my PPT
I follow the steps that you gave me and I can copy the text, images and
frames.
I also used another step but it didn't work:
I was told from the Adobe chat to open the file and click on print and
select Adobe PDF, OK, and save it . Still not working
Thank you,
Mrs. Partida
On Wed, Apr 29, 2015 at 10:20 PM, Anubha Goel <[email protected]> -
Uninstalled trial acrobat Pro and trying to install Acrobat Standard
A user had installed Acrobat Professional at a trial. She never got it to work. We now have the Acrobat Standard with serial number to install on her laptop.
It came up the Pro so I uninstalled the Professional. The I installed Standard but when it gets to the Acrobat screen it displays Acrobat Professional at the top of the screen.
I clicked ok through a couple of screens thinking it was confused and entered the Standard serial number that I have and it said invalid.
I had her reboot and I tried again with the same results.
What do I need to get rid of before the Standard install so it doesn't think it is Professional? It is not showing up in the Programs Add/Remove list.
Thanks.uninstall all acrobat and readers (if any are installed), clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then reinstall.
-
Adobe Acrobat Pro XI will not install.
I bought and paid for it. I was taken to the page with a download now button. It downloaded the installed. I opened it and hit all the OK and Yes buttons. It loads very slowly to about 70% and then stops and gives an Error code# of 1321 which says the installer has insufficient privileges for files that, when I check, don't even exist.
Hi there xylem,
I'm sorry that you haven't been able to run your new copy of Acrobat. It sounds like you're running into a permissions issue. Please see this document: Error 1321 or 1309 | Install | CS4, CS5, CS5.5 | Windows
Please let us know how it goes.
Best,
Sara
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