Bought referbished macbook pro oct 2011 version, just set it up using time machine and quicklime pro has disappeared. I have quicktime but not quicktime pro. Any ideas? thanks!

bought referbished macbook pro oct 2011 version, just set it up using time machine and quicklime pro has disappeared. I have quicktime but not quicktime pro. Any ideas? thanks!

Try, in preferences, resetting 64 bit to 32 bits.  Should work fine.  the older vidoes, etc will not work with 64 bit.  Had the same problem/scare.  Let us know if this helps and works!

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  • HT5097 I recently upgraded my macbook to Mountain lion.  Before doing so I used time machine and an external hard drive to back up my entire laptop.  When we upgraded my computer came back like new. All pics, music, videos documents etc gone.  How do I ge

    I recently upgraded my macbook to mountain lion.  Before doing so I used time machine to back up my entire laptop with an external hard drive. 
    When I got my computer back it was clean....all pics, music, documents, bookmarks etc. are gone.  How do I get these files off the external hard drive and back onto my laptop with the new upgrade?

    I recently upgraded my macbook to mountain lion.  Before doing so I used time machine to back up my entire laptop with an external hard drive. 
    When I got my computer back it was clean....all pics, music, documents, bookmarks etc. are gone.  How do I get these files off the external hard drive and back onto my laptop with the new upgrade?

  • I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. suggestions to complete backup please?

    I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. the same thing happens when just trying to save my pictures from iphoto to a flash drive. suggestions to complete backup please?

    Sounds like you'll need to access that drive while it is not booted. You need to replace it anyway, so do that, then one way or another (ext enclusure, et), access it and copy files.
    If you keep trying to boot it, you might kill it for good and not get your files, so just swap it out first.

  • I have a mid 2010 Macbook Pro running Snow Leopard and foolishly upgraded to Yosemite.  Is it possible to go back in time with Time Machine and reinstall Snow Leopard.  Then upgrade to Lion or Mavericks?  Any other ideas on how I can exit Yosemite?

    I have a mid 2010 Macbook Pro running Snow Leopard and foolishly upgraded to Yosemite. Now have numerous problems.  Is it possible to go back in time with Time Machine and reinstall Snow Leopard?  Then upgrade to Lion or Mavericks?  Any other ideas on how I can exit Yosemite?

    Once you get yourself back to Snow Leopard, if you still want to upgrade somewhat, I would suggest the following:
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    2. Buy OS X Mountain Lion for $20, through the Apple online store (I don't think it's available through the App Store). Apple has decided to make it very difficult for anyone to get Mavericks unless they have already downloaded it.
    You will receive two e-mails from Apple, one containing a PDF with a redemption code, and one with the password you will need to unlock the PDF. Using the code, you will download Mountain Lion from the App Store, where it will appear among your Purchased items.
    After ML finishes downloading, its installer app will launch itself. When you see this launch screen, QUIT the install app immediately! Go to your applications folder, find the Install OS X Mountain Lion app, and copy it to a safe location outside of your Applications folder. Keeping one or more copies will allow you to reinstall without unnecessary aggravation if you later need or want to do that. At this point, you can re-launch the Installer in the Applications folder and let it run. You can install it on a clean partition on your external HD, or you can allow it to upgrade the Snow Leopard clone you created on your external drive, or you can do both. This should allow you to test how everything works for as long as you like.
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  • Can I view photos and movies from my external hard drive? I used Time Machine and a WD Passport for backup. Since my drive on my MacBook Pro is filling up I was planning to delete some of the movies and photos.

    Can I view photos and movies from my external hard drive? I used Time Machine and a WD Passport for backup. Since my drive on my MacBook Pro is filling up I was planning to delete some of the movies and photos. I wanted to see if I could view them from the hard drive. Thanks

    Hello, eco1. 
    Thank you for visiting Apple Support Communities. 
    This sounds like you are wanting to move your iTunes media folder to an external drive and have iTunes this folder from this location.  If this is the case then I would recommend taking a look at the article below. 
    iTunes for Mac: Moving your iTunes Media folder
    http://support.apple.com/kb/ht1449
    Cheers,
    Jason H. 

  • I backed up my macbook pro using time machine and now my iphoto and itunes are empty. how do I reset the computer to an earlier date?

    I backed up my macbook pro using time machine and now my iphoto and itunes are empty. how do I reset the computer to an earlier date? and why would this have happened?

    Without more information, I can't tell you why it happened. As to how to restore to an earlier date, please check out the article below. Should help you to restore form a time machine backup.
    http://support.apple.com/kb/HT1427

  • My document.numbers can not be opened how can i recover the version from yesterday i was not using time machine and it was not in icloud. is there an app i can buy that might help

    my document.numbers can not be opened how can i recover the version from yesterday? i was not using time machine and it was not in icloud. is there an app i can buy that might help

    Thanks Andy,
    I wish I could have told my sister about this as she could not open my homepage back before my new iWeb site. She now can open my site without the yet in case denial window does appear = I thank you.
    I think my iWeb site works as Noone has said otherwise from any platform etc...
    Alex L
    I do agree that should not have to be a consideration for any users so i agree that it would be great if Apple could allow simplicity to run seemlessly.
    I have had this problem since Homepage, and here is
    what has worked for me. I send out the link, and
    then for PC users I send the link with "<" after the address (without quotation
    marks. e.g., <http://site.com>).
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    Andy Martini
    PS - APPLE! When are you going to fix this??! It
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    stumped for YEARS on this!

  • I have a macbook retina with a partition of windows 7 and Yosemite. When I use time machine in Yosemite it wont recognise the macintosh HD, but it recognises the windows hd ( bootcamp). Does anybody know why ?

    I have a macbook retina with a partition of windows 7 and Yosemite. When I use time machine in Yosemite it wont recognise the macintosh HD, but it recognises the windows hd (bootcamp ). Does anybody know why ?

    Please provide a bit more detail on what 'recognize' means. A screen shot is always very helpful.

  • Can't find 2011 Microsoft Office product key after using Time Machine

    I just upgraded my macbook pro to a 512gb crucial ssd. In order for me to do this without downloading any other software off the internet, I bought an external drive and had time machine back up everything. I installed the SSD, started up the computer and had time machine do its thing and booted everything up onto the ssd. Everything went perfectly up, until I went to open up any Microsoft Office application because they required I put in the product key. The last time I put in the product key was when I first bought the macbook pro about 4 years ago(I installed everything using the disc). What I tried to do was boot the computer using the old hard drive and we have the same story.... I need a product key that I don't have. I even tried installing a product key finder and it found no Microsoft Office product key.
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    Read the instructions that came with your PIN - they tell you how to get the Product Key from the MS Shop (I think it comes from there, anyhow!)
    This link may work... https://office2010.getmicrosoftkey.com/
    If not, please repost your query in the more appropriate Office Community forums here...
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    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC |
    The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

  • I just started using Time Machine, and it's driving me crazy.

    It's just constantly backing up. It never stops, even when nothing has changed on my computer, it finds another 3gbs. Really? Why? I expected Time Machine to work like Dropbox: if I add a file or change a file, it updates. But it really doesn't, and I don't understand why not. It's enough to make me just turn it off and back up manually. Is this normal, or am I doing something wrong?

    Did you read the manual on how to properly use Time Machine? 

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  • TS3899 have just updated iphone 4 to ios 7 and my inbox has disappeared hoe do i restore it

    have just updated my iphone 4s to ios 7 and my inbox has disappeared from my email mailboxes, how do i restore it?

    Thank you Chris for your speedy response.
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    I'm currently using the Time Machine system on my Macbook.
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    I'm currently using the Time Machine system on my Macbook.
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  • I have a MacBook Air (10.8.2) connected to Canon MP530 printer.  I'm unable to scan documents as MP Navigator is not supported.   Any ideas on how to scan using this printer.

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