Bought the wrong software... I use Mac, but bought Windows software. Can I use the Windows version in my Mac? And how do I find Adobe Customer Support help??
I´m actually quite pissed off now... I´ve been trying to find Adobe Support or a telephone number to call, but all I can find is this Forum help site.
Problem:
I searched the web for the best photo editing software to be used with Mac. Adobe Photoshop Elements 13came up on top. I followed the links and clicked my way through the order process... When I was done, I see that I had purchased the software for Windows.
I wanted to call Adobe so I could change to Mac software, but can´t find out where to do this?? Now I am wasting a perfectly good morning trying to find contact information to Adobe.
You can contact Adobe directly for a platform swap using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available.
Click here to get help now Contact Customer Care
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Creative Cloud Help / Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?
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http://support.apple.com/kb/TS1591
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