BPC 10.1 - dump in unified model when I try to open System Reports

Hi, we use BPC 10.1 unified and every time when try to use "System Reports" it dumps. I can select e.g. BPF Activity Report and Templates -> Template Verions -> Instances and finally "Display Report" but there is no result besides the endless loading screen. Is there a certain web Service that has to be activated first? Thx for any hint

Hi Christian,
Which connection type did you use in EPM Add-in? Please take a look at note 2002609 - RUBPC101N: EPM connection error message: No connection
extension has been discovered for the ConnectionClass 'Firefly_BW' . It might resolve your issue.
Best regards,
Jingjing

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    [Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
    [Mon Feb 09 17:25:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
    [Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
    [Mon Feb 09 17:28:53 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
    [Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
    [Mon Feb 09 17:28:53 2015] Win OS Version: 6.1
    [Mon Feb 09 17:28:53 2015] Cleaner Tool version        : 2.0.0.0
    [Mon Feb 09 17:28:53 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
    [Mon Feb 09 17:28:53 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
    [Mon Feb 09 17:28:53 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
    ================================================================================
    OS Name    Microsoft Windows 7 Professional
    Version    6.1.7601 Service Pack 1 Build 7601
    Other OS Description     Not Available
    OS Manufacturer    Microsoft Corporation
    System Name    BEAR-PC
    System Manufacturer    System manufacturer
    System Model    System Product Name
    System Type    x64-based PC
    Processor    Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date    American Megatrends Inc. 0801, 2011-08-15
    SMBIOS Version    2.6
    Windows Directory    C:\Windows
    System Directory    C:\Windows\system32
    Boot Device    \Device\HarddiskVolume1
    Locale    United States
    Hardware Abstraction Layer    Version = "6.1.7601.17514"
    User Name    BEAR-PC\BEAR2
    Time Zone    Eastern Standard Time
    Installed Physical Memory (RAM)    16.0 GB
    Total Physical Memory    16.0 GB
    Available Physical Memory    12.1 GB
    Total Virtual Memory    31.9 GB
    Available Virtual Memory    28.1 GB
    Page File Space    16.0 GB
    Page File    C:\pagefile.sys

    Run the cleaner tool and reinstall.
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    Mylenium

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    0x9753a000 - 0x97560ffb  com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x975d0000 - 0x97662fe7  com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x97663000 - 0x976dcff7  com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x976dd000 - 0x97710ff3  libTrueTypeScaler.dylib ??? (???) <E5E16584-870F-CBCD-F861-3BB45324DE16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x97744000 - 0x9774fff7  com.apple.CrashReporterSupport 10.6.7 (258) <71CC59D1-E197-7431-5973-2C079A749257> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x97797000 - 0x97912fe7  com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x97931000 - 0x97950ff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x97951000 - 0x97982ff7  libGLImage.dylib ??? (???) <1AF72191-087A-5D75-B3B9-3F537315F635> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x979c4000 - 0x97ad3fe7  com.apple.WebKit 6533.21 (6533.21.1) <4FBCE2F9-84EB-302C-FD1F-DAD2422A219E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x97af6000 - 0x97deffef  com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x97df0000 - 0x97e11fe7  com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x97e12000 - 0x97e16ff7  libGFXShared.dylib ??? (???) <4F2199F0-320F-0B59-0380-D3131D644CBA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x97e17000 - 0x97ff9fff  com.apple.imageKit 2.0.3 (1.0) <B4DB05F7-01C5-35EE-7AB9-41BD9D63F075> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    0x97ffa000 - 0x980fbfe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
    0x981f1000 - 0x982a7ffb  libFontParser.dylib ??? (???) <D85C1840-0FA8-27A2-54B7-FF336099EBC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x982a8000 - 0x982a8ff7  com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x982a9000 - 0x982b6fe7  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <CC90193E-BDF7-2F0F-6C68-D9567EDDA4B3> /usr/lib/libbz2.1.0.dylib
    0x982c1000 - 0x9832fff7  com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    0x98330000 - 0x983e9fe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
    0x983ea000 - 0x98755ff7  com.apple.QuartzCore 1.6.3 (227.36) <8E927524-EB0A-D5BA-C2E4-FA26FE4C428A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x98756000 - 0x9878efe7  libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <242954AD-3BE1-29E8-E2E0-08063201F105> /usr/lib/libcurl.4.dylib
    0x9878f000 - 0x987b9ff7  com.apple.framework.Admin 4.5 (4.5) <46734171-C58A-6989-C76C-AF651B27D802> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
    0x987ba000 - 0x987bcff7  com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x987bd000 - 0x99210ff7  com.apple.WebCore 6533.21 (6533.21.1) <09CE6602-4DB5-6E93-8593-4E1C57CB202F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x99211000 - 0x99244ff7  com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x99245000 - 0x9924dff7  com.apple.DisplayServicesFW 2.3.0 (283) <48D94761-7340-D029-99E3-9BE0262FAF22> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x9924e000 - 0x99292ff3  com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x992e9000 - 0x9930dff7  libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x9930e000 - 0x99314fe7  com.apple.CommerceCore 1.0 (9) <928FCA4F-1366-AE18-CF67-87C79F5DAC21> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x99315000 - 0x9974cff3  com.apple.RawCamera.bundle 3.6.4 (561) <DBA5D7C1-CD82-CE7F-5AE5-A0E4E128236F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x9974d000 - 0x9982dfe7  com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x99a0b000 - 0x99a16ff7  libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x99ac8000 - 0x99ac8ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x99ac9000 - 0x99acaff7  com.apple.audio.units.AudioUnit 1.6.6 (1.6.6) <253E9552-5CEA-0D5A-1EDA-3B8F669B79EA> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
    Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.17f0
    Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.5
    Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9120822AS, 111,79 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-857E, 7,54 GB
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8501, 0xfd400000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x021b, 0x1d200000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8240, 0x5d200000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8205, 0x7d100000

    Hi
    Tried to read the crash logg - but failed.
    How much free space is there on Your Start-Up (Macintosh HD) Hard Disk ?
    Did You try ?
    • Trash iMovie pref file/s
    • Repair Permissions (Disk Util tool)
    • Repair Harrd Disk (Disk Util tool - but Mac must start from other device DVD orExternal HD)
    • Repair iPhoto Library - Yes iMovie depends on that this - iPhoto Lib. - is OK
    Yours Bengt W

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