BPM issues in production support

I am in a Prod support and needs to handle errors and monitor the message flow with out flaws...
I am new to BPM and Workflow...
Could any one suggest me how to handle the monitoring and How to handle errors in the BPM and how to check the workflow related to the BPM.

hi,
Could any one suggest me how to handle the monitoring and How to handle errors in the BPM and how to check the workflow related to the BPM.
Check the below links
monitoring BPm https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/e7bc3a5a-0501-0010-1095-eb47159e169c
Reconciliation of Messages in BPM - /people/krishna.moorthyp/blog/2006/04/08/reconciliation-of-messages-in-bpm
Also see the below BPM related links
check list for BPM https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/3bf550d4-0201-0010-b2ae-8569d193124e
/people/shabarish.vijayakumar/blog/2005/08/03/xpath-to-show-the-path-multiple-receivers
http://help.sap.com/saphelp_nw04/helpdata/en/3c/831620a4f1044dba38b370f77835cc/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/62/dcef46dae42142911c8f14ca7a7c39/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/de/766840bf0cbf49e10000000a1550b0/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/cb/15163ff8519a06e10000000a114084/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/08/16163ff8519a06e10000000a114084/content.htm
Many other examples can be found under the following link at help.sap.com
http://help.sap.com/saphelp_nw04/helpdata/en/14/80243b4a66ae0ce10000000a11402f/frameset.htm
And some weblogs
https://weblogs.sdn.sap.com/pub/wlg/1403 [original link is broken] [original link is broken] [original link is broken]
/people/siva.maranani/blog/2005/05/22/schedule-your-bpm *****
/people/krishna.moorthyp/blog/2005/06/09/walkthrough-with-bpm
/people/michal.krawczyk2/blog/2005/06/11/xi-how-to-retrieve-messageid-from-a-bpm
/people/arpit.seth/blog/2005/06/27/rfc-scenario-using-bpm--starter-kit
/people/sravya.talanki2/blog/2005/08/24/do-you-like-to-understand-147correlation148-in-xi
/people/michal.krawczyk2/blog/2005/09/04/xi-do-you-realy-enjoy-clicking-and-waiting-while-tracing-bpm-steps *****
/people/udo.martens/blog/2005/09/30/one-logical-system-name-for-serveral-bpm-acknowledgements *****
/people/sudharshan.aravamudan/blog/2005/12/01/illustration-of-multi-mapping-and-message-split-using-bpm-in-sap-exchange-infrastructure
/people/kannan.kailas/blog/2005/12/07/posting-multiple-idocs-with-acknowledgement
Also have a look at these seminars,
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/media/uuid/daea5871-0701-0010-12aa-c3a0c6d54e02
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/media/uuid/e8515171-0701-0010-be98-e37bec4706cc
Thanks,
Vijaya.

Similar Messages

Issues in production support

hi,
can any one send me documents related to Production support issues and how to fix them.
you can mail me at [email protected]
thanks,
ram.

Hi,
Normally the production support activities include
Scheduling
R/3 Job Monitoring
B/W Job Monitoring
Taking corrective action for failed data loads.
Working on some tickets with small changes in reports or in AWB objects.
The activities in a typical Production Support would be as follows:
1. Data Loading - could be using process chains or manual loads.
2. Resolving urgent user issues - helpline activities
3. Modifying BW reports as per the need of the user.
4. Creating aggregates in Prod system
5. Regression testing when version/patch upgrade is done.
6. Creating adhoc hierarchies.
Also refer these posts:
Re: In production Support , how i can acquire the knowledge
Re: How to resolve tickets its urgent
Re: production support issues
production support
frequent load failures during extractions and how to analyse them?
If these failures are related to Data, there might be data inconsistency in source system. Though we are handling properly in transfer rules. We can monitor these issues in T-code -> RSMO and PSA (failed records) and update.
If we are talking about whole extraction process, there might be issues of work process scheduling and IDoc transfer to target system from source system. These issues can be re-initiated by canceling that specific data load and ( usually by changing Request color from Yellow - > Red in RSMO). and restart the extraction.
As to frequent failures and errors , there is no fixed reason for the load to be fail , if you want it for the interview perspective I would answer it in this way.
a) Loads can be failed due to the invalid characters
b) Can be because of the deadlock in the system
c) Can be because of previous load failure , if the load is dependant on other loads
d) Can be because of erroneous records
e) Can be because of RFC connections
These are some of the reasons for the load failures.
****Assign Points If Helpful****
Thanks,
Amith

Issue in production support

what r the major issues comes under data transfer in production?

hi,
Before you start the initial data transfer, you should have answered the following questions:
Which business objects are to be transferred?
The objects to be transferred depend on the business applications you are using. If you are using sales and distribution processing, for example, you should transfer the material master records as well as the sales master records .
How should the business objects be transferred?
Various techniques are available to load the data into the R/3.
To load data into your R/3 System you can use the standard techniques BAPIs, batch input or direct input:
BAPIs as interfaces
Business Application Programming Interfaces (BAPIs) are standardized programming interfaces that provide external access to R/3 business processes and data.
BAPIs are defined in the Business Object Repository (BOR) as methods of SAP business objects or SAP interface types. BAPIs enable an object-oriented access to R/3 application components.
BAPIs are implemented and stored as RFC-enabled function modules in the Function Builder of the ABAP Workbench.
For more information about BAPIs see the BAPI User Guide.
The data is transferred by calling a BAPI in the appropriate application.
When using BAPIs as interfaces to the SAP System, the Workbench uses the same technology as used with permanent data transfer via ALE between R/3 Systems or between R/3 Systems and non-SAP systems. The data to be loaded must be in IDoc format (see Analysing SAP Structures). The IDoc numbers in the file must be unique.
If, after a run has ended, there is an error file resulting from task type LOA , this can be used for restarting the data transfer, once the error has been removed.
Batch input
Batch input is a standard technique for transferring large sets of data into the R/3 System. Here the transaction flow is simulated and the data is transferred as if it were entered online. The advantage of this is that all relevant checks of the transaction are executed, thereby ensuring that the data is consistent.
The batch input process is divided into two steps:
The data transfer program creates a batch input session that contains all the relevant data.
The batch input session is processed and the data it contains is transferred into the R/3 System.
The Data Transfer Workbench executes step one only.
The majority of SAP standard data transfer programs use the batch input technique. The data transfer program creates a batch input session which is processed later. Batch input sessions can be processed in various ways:
In the foreground
In the background
During processing, with error display
You should process batch input sessions in the foreground or using the error display if you want to test the data transfer. If you want to execute the data transfer or test its performance, you should process the sessions in the background.
The process of transferring data for each object can be divided into the steps:
Preparing the Data Transfer
In the first step you extract the existing data from a source system into a file (see Program to Create Data Extraction).
Cleanup: Clean the data in this file if necessary (see Analysing and Cleaning Legacy Data and Analysing SAP Structures).
Conversion: You have to convert your extracted and cleaned data into the structures of the transfer file . To do this you should use the SAP's Legacy System Migration Workbench (LSMW) (see Using LSM Workbench for the Conversion). You could also use a conversion program you have created yourself or one available on the market (see Creating Your Own Conversion Program.
Hope this is helpful, Do reward.

Issue in Production Support Due to FLAT-FILE

Hi friends, Good morning to every one!!!
       I got an issue from end user..
      He was having an issue for a particular reoprt that his report values are not matched for R/3 values it seems...
      In his report selection, the selections are...
     CAL/WEEK and MATERIAL and PLANT as CHARS
     And QUANTITY PER MACHINE, QUANTITY PRODUCED, QUANTITY PROCURED, UPTO MACHINE Number LAST WEEK....
     QUANTITY PRODUCED and UPTO MACHINE Number LAST WEEK are not different with R/3 Values...
   In BW, The DATA TARGET is INFO CUBE and for CUBE the data was coming from Flat-File and ODS.
    Earlier,
    In Flat-file,
    forthe value is like this CAL/WEEK - 200552
    But as per end user requirement we need to change it as 200614,
    But the mistake we did is we load it as CAL/WEEK- 142006.
He got the problem after loading this flat-fille only.. May i know that, In Flat-file is there any mandatory format like as i said...
Answering getz appreciated..
Regardz,
<i>ALURI</i>

Hi sri.
          Thc for reply.. But the filat-file which was earlier before edited is in the format 200552 dat means in the format YYYYWW. At that time the user didnt have any problem... But Acoording to his requrirements we need to change it as 200614, But, We edited it as 142006 dat means in the format WWYYYY. So he got the problem after edidting the flat-file only.... So, We again edited it as 200614 and scheduled it... the request was still in running status.. There was just 30 records in flat-file... Kindly give me any suggestions!!!
Anwsering getz appreciated
Regardz,
Aluri

Any real time production support scenarios

hi can any oneexplain some real time issues in production support
i mean errors these occur frequently and the ways to solve
hoping for reply
bye

This is a generic question and numerous possibilities. Main issues will be of the following types
1. data load faillures.
2. data in report does not match with that in the sourse system.
3. report hangs
4. authorization
5. make modifications to the reports and even to the underlying objects like cubes.
6. make new reports
etc etc
Ravi Thotahdri

User Issues, Tickets in Production Support

Hello,
What are the general issues and tickets that we get when we are doing production support ?
How to support payroll in a live environment ?
TIA

Hi,
In Payroll live support mostly user mistakes will be there, i.e. Postings of IT0014 might be done in IT0015 and also entering wrong details might be the reason. Whatever the issue in payroll please analyse the problem in your perview and try to give possible answer in you authorization, if unable contact SME's.

Post production support Issues

Gurus,
Can anyone provide me with PA/OM production support issues with the solutions..will be obliged
Regards
Eliz

Hi Eliz,
For the post production issues like,
1. create new employee sub groups,
2. create new payroll area
3. create new wage type( transport allowance) in infotype15
4. delimit the wagetypes which may allowances will not pay future.
5. payslip error
6. employee getting double pay
7. configure of new nationality
8. configure of addtional dependents
9. create new infotypes for schools, dependent visa's etc.
Hope you cleared
Vijay

CAn anyone send me documents related to key production support issues

CAn anyone send me documents related to key production support issues in SD and MM
thanks &regards
aman

Hi Priya,
Please find the below link to have a very good stuff on Foreign Trade;
http://help.sap.com/bp_bblibrary/500/html/G09_ForgTrade_EN_IN.htm
Please Reward If Really Helpful,
Thanks and Regards,
Sateesh.Kandula

Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?

Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?
Thanks,
Sreenivas

Hi Sreenivas,
I would recommend that you read the Rules of Engagement and other documents in the Getting Started link (top right) before posting anymore. Your Discussion will most likely get reported as non-specific and get removed. If you have a specific problem with TM, please post it in a new thread with error messages, version and SPs installed, and how the error occurs and what you are trying to get TM to do.
There are a lot of resources available in the TM Overview page which can help, so start there and maybe also look at some of the MKS (Monday Knowledge Session) recordings which should also be listed. There are also a lot of experienced people who can help resolve issues your TM installation, but you need to provide enough information on the problems you are having. If you are just looking for information on past problems, do a Search or simply browse through past Discussions which are marked with a green Check (Correct Answer).
Regards, Mike
SAP Customer Experience Group - CEG (and a Moderator)

Production support - major issues or errors

Hi,
I am newly placed in SAP BI 7.0 .
I am into production support.
What are the most problematic issues or errors one face in Production support?
I have checked the forum and found some errors which are common and may occur regulary, but i would like to know about some of the biggest challenges and their solutions.
regards.
akshara
Please check the forum before posting
Edited by: Vikram Srivastava on Sep 25, 2010 8:42 PM

Hi akshara,
this could be one good link i found out because major issues with solution during production support have been given here..
http://indelasap.blogspot.com/2009/04/sap-bi-production-support-issues.html
http://proradian.com/blog/
thanks ,
aravind

SEM production support issues...

Hi,
Right now I need to work on production support in SEM.
Can any one provide me list of issues faced in Production support.
Thanks
Krishna

Hi Krishna;
The common production issue on BPS would be the following:
1. Slow Performance on Layout; Function display.
2. Locking issues.
3. Layout not executable because of the dataslice.
4. wrong data written into the cube
5. Not displaying all the master data list for example If they are planning on cost center...not all the cost center displays on the list.
Hope this helps.
BK

Mostly what are issues we get for production support in hyperion planning project ?

mostly what are issues we get for production support in hyperion essbase project ?

When is the interview
Cheers
John

Mostly what are issues we get for production support in hyperion essbase project ?

mostly what are issues we get for production support in hyperion essbase project ?

This seems obviously an interview question, especially since you have asked an identical question in the Planning space: mostly what are issues we get for production support in hyperion planning project ?

Xmod Issues & lack of support

!Xmod Issues & lack of support? After trading FOUR emails with Creative Tech Support to find out why my USB powered Altec Lansing speakers do not work with my Xmod, and asking for possible solutions (the only one being I have to buy ANOTHER pair of non-USB powered speakers), I finally received this reply...
"Thank you for replying to Creative Technical Support.
With regards to your inquiry, you do not need a power adapter for the
Xmod cause it is only USB powered. Meanwhile, you can connect your Xmod
to a powered speaker system.
If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service."
Wow, not only can they NOT answer my question, but they don't even know their own product!? If it is ONLY USB POWERED, then why are so many people complaining in the forum about having to buy yet another $40 a/c adapter to meet their needs. I keep reading over and over about not using the forum for tech support issues, and instead,?that you should direct specific tech support issues to the Support re
ps.
Good luck on THAT one!

Hear, hear...
Since I don't see the Xmod anywhere on Creative's product list, well, should I...conclude it's now an orphan?
Consider also this response when I got desperate enough to actually try the 'knowledgebase': "There are currently no Knowledgebase Solutions for?Xmod Wireless" - how can I not conclude that there simply IS no meaningful tech supportI mean...REALLYNothingIndeed, it does seem like an orphan - but if there ever was any online documentation worthy of this engineering effort, why would it have been removed?
Mine came with LOTS of plastic bags and unnecessary packaging, but as far as paperwork goes, was conspicuously lacking in anything other than a barebones "quickstart"-type guide: ?just one folded sheet in each box (trans & receiver), with half of even that tiny amount of info devoted to languages other than English. ?Assembly was self-explanatory and simple - but that's all these silly little guides cover! ?Use of most features was absolutely baffling - it's like I am missing some software that should have come with it, but didn't, and there's no mention of it in the scant guides I have. ?Remotes have buttons for features like "menu," "display," etc but even with the USB connection in place and the device recognized, there doesn't seem to be any downloading of software that would make such features functional. ?It'll play my music from my player software, but there sure isn't any other usable remote or even wired control - other than the power button.
Update: ?OK, there's a little more info available... but that's only if you find the pdf on the Creative website (and your pdf software is working...which mine wasn't) but still, I emphasize, it's only scant info. ?
I at least found the audio setup instructions for use on my PC's Control Panel, but:
1) ?My standard (Logitech) wireless mouse now works like sh*t (totally unacceptable now, unless I disconnect the Xmod USB)...so what, do I have to go back to a corded mouse now?
2) ?A number of remote functions don't seem to work right, or at all. ?The FAQ on the online pdf includes this gem:
Q: ?Why can't I access my media player?s functions with the remote control?
A: ?With some media players, some functions are not accessible via the XmodWireless remote control.
Would it have blown your testing budget to have maybe LISTED some of the players that DO and DON'T work right with this deviceOr do I have to figure this out by trial-and-errorI currently prefer "MediaMonkey," but it seems as if a bunch of those remote functions don't work with it. ?Will I ever know what the "menu" button is supposed to do?

Can any explain APO -DP/SNP production support.

Hi sap gurus..
this is suresh ,i am new for APO -DP/SNP production support,
exactly what my role and responsibilities in production support,what i can do
please any one healp me i am very thankful to them.
regards
suresh kumar

Hi Suresh,
In DP/SNP production support,
1) You need to monitor business related background jobs on daily/weekly/monthly basis
2) You need to analyse and take corrective actions for failed jobs
3) Any production related issue, you may receive tickets and accordingly you need to analyse the issue and find out suitable solutions in line with client
4) Documentation activities if any needs to be carried out
5) For system downtimes/incidents, suitable back ups/job retriggerings needs to be done
6) In DP, updation of CVCs/planning book data extraction if any needs to be carried out.
Regards
R. Senthil Mareeswaran.

BPM issues in production support

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