BPM use in the view of Customer

Hello All,
I would like to know the usage of BPM in a customer point of view. I know how to use the BPM technically.
How can we recommend the BPM to the customer that BPM will fit for their requirements?
Please advice?
Many Thanks for your help!
Kind Regards,
Raghu

Hi,
See cross-component BPM is very powerful and useful .
It depends upon the Business requirement we should select, When you have correct design of BPM model, then it will reduce the cost,reduce the risk, and mximum benfits, else , i mean if your BPM model is not properly desined , it will impact entire Business process .Ofcourse it will use maximum resorces and memory consumption...see before going to select BPM that business process should follow the following rules.
-Message-based communication :The business systems or applications involved can communicate by means of XML messages.
-Semantic relations between messages (correlations) :The messages that are to be processed in the process are related to each other in some way, for example, a purchase order and the relevant purchase order response.
If this is not the case, check whether you are able to realize the process simply by using just the Integration Server (without integration processes) instead.
-Correlations can be defined uniquely ::Correlations can be defined in such a way that they determine messages that belong together uniquely.
-Defined end condition:The process has a clear end condition. No instances of the process should usually last longer than a few days.
To avoid processes that run infinitely, always define a deadline as a unique stopping criterion.
-No user action required
When you want to know about the uses BPM :those are as follows.
-Control/Monitor the messages in XI
-Collect/Merge the messages in XI
-Split the messages in XI
-To Multicast an Message
-Send an Alert
-Sync-Async Bridge
if you want to know more details about BPM you can see some BPM related Docs , but you siad you know BPM technically.
-If customer wants to integrate multiple systems at a time and process the statefull messages then they should use BPM.
-for example customer wants integrate their branches sending their production requirements to the head of the production program/ routing production program to multiple plants  that time they should use BPM.
-collecting the multiple related orders and group it and merge it to a order send it to target system, in this case they should use BPM.
like this so many features are in BPM..
Regards
Chilla..

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