Brand new iphone 4 switching off every 5 minutes
I just bought a brand new iphone 4 with Vodaphone - I followed the instructions that came with the device, and plugged it into a freshly-updated itunes and with updated Mac OS software and was asked to restore it to follow my old iphone which was a 3GS.
From then I tried to install the new iphone software - but the device keeps switching itself off every 4/5 minutes and then after a couple of minutes back on, even when plugged into to the laptop...
I finally had it on long enough to start installing the software, but every time it got near to finishing it switched off and on again. I ejected the device and plugged it into a power-source instead and let it charge all day....it is still turning on and off every few minutes, and has about 10% battery even though it's been charging for 7 hours...
It's brand new, and this is very frustrating...any help would be great!
Thanks
If it won't stay on long enough to charge or restore the iOS in iTunes, there's a serious hardware problem. Since it's "brand new", get Vodafone to replace it. If not, take it to an Apple Store Genius Bar for warranty replacement.
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iPhone and iPod touch: Charging the battery
- Try another cable.
- If ait has a Lightning connector
Iphone 5 lightning port charging problem - SOLUTION!
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- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
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Followed by:
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I copy and pasted that from the transcript that was emailed to me. -
I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet.. I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.
Have a look at this it might help
http://support.apple.com/kb/TS4148 -
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Try turning SIRI off and on.. if that does not work
Settings>General>Reset>Reset Network Settings..
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Hi all!
I just purchased a brand new iPhone 4S with iOS 5.1 the other day.
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Hi,
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Anyone who knows whats wrong or had the same problem?JohanSWE wrote:
Hi,
I would like some advice what is wrong with my brand new iPhone 4?
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Have you contacted the company you're paying for cell service?
Dave
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