Brand new Ipod touch bought yesterday - Screen is frozen with an itunes emblem and cable. Unable to refresh or restore ipod. Computer and itunes does not recognize ipod.

This is first Ipod for me  - I have had less than one day. Screen is frozen with itunes emblem and cable. Unable to refresh/restore or do anything with ipod. I turn off/on and get the same frozen screen. My computer does not recognize ipod. Itunes does not recognize ipod so I cannot restore.... Should I take this ipod back and get a new one? Is this normal?

Before you can use the iPod you have to activate it by connecting it to a computer with iTunes.  Try the following to get your computer to see the iPod so you can activate the iPod.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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