Bridge: Using Thumbnail Viewing TIF Files

Using the Bridge and thumbnail viewing, our TIF files do not provide a preview. What am I doing wrong?

I think I have things configured correctly in dc20 and dc30. I can view tiffs thru the gui (cv03n) and if I select a tiff from EasyDMS , right click , view thru gui and edit thru gui all work.
If I select a tiff and right click then click on "edit file", the file opens in the picture viewer and the little lock icon appears. I can also then check in the file.
The only item that does not work is the "view file" (without using the gui). I see the "Downloading File" box come up and I can see where the file goes into the temp directory, but the application never starts up.
DC30 Workstation application entry:
TIF
TIFF Documents
Archive and File Suffix are blank
.tif,.tiff
image/tif,image/tiff
appl-icon =  @ar@
Start Authorization is checked
You cannot rename temp files is checked.
All 3 (view , change, print) DC30 workstation application in network entries are the same
YP
TIF
1 or 2 or 3
TIFF Documents
EAIWeb.webviewer2D.1 %SAP-CONTROL%
DC20 Entries:
PC
MS Windows
C:\temp
| YP | zourdnen | |
I hope this info helps solve the problem.
Thanks,
Tom

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