Bridge won't open Raw Files. Mac computer. I have downloaded the update and nothing

I need help to sort this problem out. We had to reset our mac the other day and delete everything from the computer and re install.
So We have done all this and updated with still no success. Frustrating

BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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