Broken phone. Still in contract. Can I pay ETF and sign back up with Edge?
Please help me with the best option for my situation: I have a broken phone and about a year left on my contract. I ultimately would like to get on edge when I ge ta new phone. Would I be able to pay the early termination fee to get out of my contract and then sign back up with edge on my same family plan? Is there a better option for me?
vette311,
Ouch, sorry to hear about your phone. Let's find out what the best option would be to get you into a new device. Is they device physically broken? Is there water damage to the phone? If you have insurance on the line you can always make a claim: http://bit.ly/07CrqPK
When are you actually able to upgrade on your line? You can always check that by dialing #UPG from the Verizon Wireless device. Or you can always log onto your My Verizon to check the date as well. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport
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