Bt Cloud using up a lot of my 10GB allowance?

I'm back to BT as a new customer and decided that their 10gb should suffice me, anyway thought I would use the cloud an with an allowance of 2gb. But it took off quite a lot of my allowance for it to do a back-up.
I have a broadand meter running and it seems to keep going up,so is the Cloud taking my allowance and I don't know it?
I uploaded approx 1.5gb just a bit concerned, might be better to save it on a usb dongle thing bobs!
Sorry, in need of help with this technology
For instance my meter is saying I've used already 686.82mb upload and I have only read a few emails and been on here, and that would be a download?
Solved!
Go to Solution.

Rubyrose wrote:
I am wondering hoe reliable the broadband meter is? It's from think broadband?
My allowance has definitely dropped since installing BT Cloud? I only have a small allowance of 2gb so it can upload anymore?
Thanks Keith I was wondering that as well.
Hi.
If you keep amending things, and the info is backed up on BT cloud, then the info will be mirrored, causing usage. However it's a good question as to whether it's included in the usage or not. As the info I've been able to find doesn't say so, hence I would initially assume that it counts.
For info : the Trash folder of deleted items is part of the account limit.
To the moderators, please look at the BT Cloud T&C, especially item 13 :-
"When you back up your data to the BT Cloud, the BT Cloud will mirror exactly what you have selected as back-up from the device or computer you ware working form."
and alter the text and grammar.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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    44  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    45  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    46  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    47  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    48  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    49  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    50  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    51  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    52  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    53  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    54  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    55  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    56  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    57  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    58  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    59  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    60  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    61  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    62  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    63  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    64  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    65  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    66  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    67  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    68  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    69  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    70  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    71  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    72  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    73  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    74  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    75  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    76  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    77  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    78  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    79  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 11:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff8e81e9aa __select + 10
    1   com.apple.CoreFoundation       0x00007fff8d4ebab3 __CFSocketManager + 867
    2   libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 12:: Preview Server
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c659 AgConditionLock_wait + 184
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    7   com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    8   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    9   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    10  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    11  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    12  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    13  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    14  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    15  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    16  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    17  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    18  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    19  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    20  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 13:: Queue Processor - PreviewFileStore
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 14:: Queue Processor - NegativeQueue
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 15:: Queue Processor - HistogramQueue
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 16:: Queue Processor - RenderQueue_Render
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 17:: Queue Processor - RenderQueue_ReadPreview
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 18:: Queue Processor - RenderQueue_Video
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 19:: Queue Processor - RenderQueue_Face
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 20:: Queue Processor - AgAsyncRenderingQueue
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 21:: Queue Processor - OpenNegativesForDevelop
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    7   com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    8   com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    9   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    10  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    11  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    12  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    13  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    14  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    15  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    18  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    19  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    20  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    21  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    22  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    23  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    24  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    25  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    26  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    27  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    28  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    29  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    30  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 22:: Worker Thread
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    7   com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    8   com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    9   com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    10  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    11  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    12  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    13  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    14  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    15  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    18  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    19  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    20  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    21  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    22  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    23  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    24  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    25  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    26  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 23:: Worker Thread
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    7   com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    8   com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    9   com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    10  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    11  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    12  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    13  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    14  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    15  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    18  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    19  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    20  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    21  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    22  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    23  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    24  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    25  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    26  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 24:: Worker Thread
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    7   com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    8   com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    9   com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    10  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    11  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    12  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    13  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    14  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    15  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    18  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    19  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    20  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    21  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    22  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    23  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    24  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    25  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    26  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 25:: Worker Thread
    0   libsystem_kernel.dylib         0x00007fff8e81e716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff8bd24c3b _pthread_cond_wait + 727
    2   com.adobe.ag.kernel           0x000000010503c5cc AgConditionLock_wait + 43
    3   com.adobe.ag.kernel           0x00000001050361a7 AgTransitQueue_dequeueToLuaState + 92
    4   com.adobe.ag.kernel           0x00000001050370a8 0x105016000 + 135336
    5   com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    6   com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    7   com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    8   com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    9   com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    10  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    11  com.adobe.ag.kernel           0x000000010501a149 0x105016000 + 16713
    12  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    13  com.adobe.ag.kernel           0x000000010501ff01 0x105016000 + 40705
    14  com.adobe.ag.kernel           0x0000000105017f69 lua_call + 36
    15  com.adobe.ag.substrate         0x0000000105193610 AgLua_callWithAutoReleasePool + 84
    16  com.adobe.ag.kernel           0x000000010501fc3f 0x105016000 + 39999
    17  com.adobe.ag.kernel           0x000000010502e14f 0x105016000 + 98639
    18  com.adobe.ag.kernel           0x000000010501ff12 0x105016000 + 40722
    19  com.adobe.ag.kernel           0x000000010501f59d 0x105016000 + 38301
    20  com.adobe.ag.kernel           0x000000010502016a 0x105016000 + 41322
    21  com.adobe.ag.kernel           0x0000000105017feb lua_pcall + 101
    22  com.adobe.ag.substrate         0x000000010518761b 0x105175000 + 75291
    23  com.apple.Foundation           0x00007fff88a9776b __NSThread__main__ + 1318
    24  libsystem_pthread.dylib       0x00007fff8bd22899 _pthread_body + 138
    25  libsystem_pthread.dylib       0x00007fff8bd2272a _pthread_start + 137
    26  libsystem_pthread.dylib       0x00007fff8bd26fc9 thread_start + 13
    Thread 26:
    0   libsystem_kernel.dylib         0x00007fff8e81ee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8bd23f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8bd26fb9 start_wqthread + 13
    Thread 27:
    0   libsystem_kernel.dylib         0x00007fff8e81ee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8bd23f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8bd26fb9 start_wqthread + 13
    Thread 28:
    0   libsystem_kernel.dylib         0x00007fff8e81ee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8bd23f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8bd26fb9 start_wqthread + 13
    Thread 29:
    0   libsystem_kernel.dylib         0x00007fff8e81ee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8bd23f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8bd26fb9 start_wqthread + 13
    Thread 30:
    0   libsystem_kernel.dylib         0x00007fff8e81ee6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8bd23f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff8bd26fb9 start_wqthread + 13
    Thread 10 crashed with X86 Thread State (64-bit):
      rax: 0x0008000000000000  rbx: 0x000000015904d120  rcx: 0x0000000105044ca0  rdx: 0x000000015904d120
      rdi: 0x0000608011c74740  rsi: 0x00006080116435a0  rbp: 0x000000010d6321d0  rsp: 0x000000010d6321d0
       r8: 0x0000000000000000   r9: 0x0000000000000003  r10: 0x0000000000000000  r11: 0x0000000000000246
      r12: 0x000000000000333b  r13: 0x000060000057fb08  r14: 0x0000608011c74740  r15: 0x000060000057fb08
      rip: 0x000000010502be32  rfl: 0x0000000000010206  cr2: 0x0000000181aa7008
    Logical CPU:     3
    Error Code:      0x00000000
    Trap Number:     13
    Binary Images:
        

    All 3 of my books transferred over without my having had to do anything at all.  If you're worried about retaining books, you could try moving your ADE 4 to an external drive & confirming that your books are also there.  I believe that the book information is saved elsewhere (separately from the ADE) and it should simply transfer over, but since I only had three books, all library items, I didn't have much to lose.  All I can speak from is my own experience.  I had to get rid of ADE 4 in order to successfully install ADE 2.0.

  • How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

    How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

    Hey MerrillSharon,
    Thanks for using Apple Support Communities.
    You can delete these songs and redownload them from iCloud.
    iTunes Store: How to delete songs from iCloud
    http://support.apple.com/kb/ht4915
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    I cant update my iPhoto from app store is aking me to sign in to a acount that I recently change the password and I dont use it a lot. what can I do?

    Find the password or reset it using the lost password link
    LN

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    Hi
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    When I take pics on my ipod touch it is using up a lot of memory...........my sister had the same one and can take way more pics. I tried restoring but still having memory problems...help

    You are not connected to the internet. Try:
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    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
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    - Powerng off and then back on your router
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    why i can't sign in to i cloud using my HP  laptop due to server error?

    I kinda have the same problem. My old email was jammed and i can't access it so i can't verify my email for the CC, i created a new account with new email i made my plans and everything seemed that are working fine. But CC keeps showing me the old email and wants me to verify it no matter what. I can't not access sing-in/sing-out options or anything, i reinstalled CC many times and it doesn't work. PLEASE help i can't do anything , i can't install any software i need to work on immediately!!! Any solutions??????

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    scrapman26 wrote:
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  • I have an I pad 2 and I down loaded pictures from my old laptop onto it the problem is that it has duplicated my photos and won't let me delete them. It's using up a lot of my memory.

    I have an I pad 2 and I down loaded photos from my old lap top onto my I pad the problem is that it won't let me delete them as they were duplicated when transferring and are using up a lot of my memory. Don't know how to sort this.

    The links below have instructions for deleting photos.
    iOS and iPod: Syncing photos using iTunes
    http://support.apple.com/kb/HT4236
    iPad Tip: How to Delete Photos from Your iPad in the Photos App
    http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
    Another Way to Quickly Delete Photos from Your iPad (Mac Only)
    http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
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    http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
    How to: Batch Delete Photos on the iPad
    http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
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    How to Delete Photos from iCloud’s Photo Stream
    http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
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