BT Gears up 300Mbps Broadband

Whatever next lol, bet it will come at a price lol
http://crave.cnet.co.uk/software/bt-gears-up-300mbps-broadband-super-fast-home-hub-5-50011677/
iechyd da
sky twitter account a customer ask why sky go streams are worst then sd and yet bt and eurosports apps stream in hd. Reply from mod, oh thats easy the files for hd are some huge that sky go can't play them and no app can stream hd due to this and so when they say they are they're really sd streams, if there was any way around this we would have done it now.

Paul1360 wrote:
Whatever next lol, bet it will come at a price lol
http://crave.cnet.co.uk/software/bt-gears-up-300mbps-broadband-super-fast-home-hub-5-50011677/
iechyd da
Or... You can't get BT infinity at the moment sir, but if you move to use we will provide you with a faster ADSL connection than your current provider!!
Me: But I haven't told you who my current provider is!
BT: Doesn't matter sir the connection will still be better!
Yeah, right better meaning £10 a month more than my current provider!
Come on BT your sales advisors are completely ripping the proverbial, how about being honest straight forward and above all accurate that would be a good start for customers looking to give you business!

Similar Messages

  • I have no broadband and BT are making me pay twice...

    Hi all, I have posted this in the business forums but feel it will get more attention over here.
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    Yes, 'not my problem' sums it up perfectly really.  EVERY time i have tried to sort this out, I have been transferred from Residential accounts to business accounts, customer service to technical support etc etc etc.   It seems BT is totally geared towards taking your hard-earned money but not commited to helping customers who are having problems.  It's not my fault, it's your shoddy service and I should not have to chase you down every day to find out whats going on. 
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    Ok so if anyone from BT wants to help, please get in touch.
    This is costing me money in lost revenue, but I am still paying my BT bills as i know from experience thats its better to pay them up now rather than risk the wrath of the unpaid direct debit and that will cost me even more money - you couldnt really make it up.

    adamlimelight wrote:
    Hi all, I have posted this in the business forums but feel it will get more attention over here.
    I started up a small business in June with two working directors, and wanted to setup an email exchange server so i decided it would be easy to convert my resi package for phone and BB to business and opt for a Static IP address.
    Since June, when i requested converting to a Business package, I have been paying bills for my previous residential phone and BB, whilst footing the bill for the new business package......After a very long and painful call to India, i was swapped between two operators who did not know what to do with me, and I think they realised the problem but gullible as I was I thought it would soon all be sorted so did not keep a record of the reference number.
    I then chased up when I hadn't heard from anyone at BT for a month, and eventually got through to someone called "Rupert" in India said he had also discovered the problem and said it would be rectifed asap, although it could take up to 10 days.  A week later i received a "Sorry you're leaving BT" letter but as it was for the residential account (Which i was still paying for!) i assumed this was part of the process and let it be.  Now we come to the date of the residential cut-off and lo and behold my existing broadband service has been cut-off...Which means no internet, no emails for me or my staff and a ton of hassle emailing all my clients via my iPhone, explaining to them the situation.  This is going to cost us about £200 for every week that we dont have Broadband.
    Yes, 'not my problem' sums it up perfectly really.  EVERY time i have tried to sort this out, I have been transferred from Residential accounts to business accounts, customer service to technical support etc etc etc.   It seems BT is totally geared towards taking your hard-earned money but not commited to helping customers who are having problems.  It's not my fault, it's your shoddy service and I should not have to chase you down every day to find out whats going on. 
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    Hi there,
    I would advise you to drop an email to [email protected] with your Account number, landline number and a link back to this thread and one of the Mods (they're also BT Customer Care agents) will look into your issue and hopefully expedite a resolution for you.
    I agree with the other poster that you (or a mod) should remove the acct numbers above. NOT wise at all to list those in an open forum like this.
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  • Gears of War: Ultimate Edition at Best Buy

    The Locust Horde is a nightmarish race of creatures that surface from the depths of the planet. Only one squad can eliminate these hellish beasts from the surface — the Delta Squad. A disgraced former war hero, Marcus Fenix, is seeking personal redemption, and leading his fire team into danger is his way. Lock and load for the epic adventure that helped define a generation of high-definition gaming, now remastered for Xbox One with Gears of War: Ultimate Edition.
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    Xbox One, broadband Internet (ISP fees apply) and Xbox Live Gold membership (sold separately) required. Beta dates, content and features subject to change. Not available in all markets.
    You are reserving Gears of War: Ultimate Edition for use only with Xbox One, release date 08/25/2015. Features and requirements may change. See xbox.com/reserve for additional information.
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    Hi CLD2ooth,
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  • Can't get back to 300Mbps with my wrt300n v1 router?

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  • My broadband experience. The story so far....

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    Hi SteveWard,
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    Robbie
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Adding broadband to an existing package – is it po...

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    michaelkenward wrote:
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    I went to a nearby T-Mobile store.  They had a Samsung Galaxy Tab 4 which always gave a correct location, within 100 feet using T-Mobile alone.  Manually moving the map to a different location in an attempt to confuse it and turning it on and off, it would still find the correct location.  No surprise there, my three year old Virgin Mobile LG android cell phone does just as good a job at finding locations.
    (The T-mobile store also had an iPad Mini 3 that I was able to confuse.  On T-Mobile alone and clicking on My Location in maps, it produced a grid that was blank except for a line saying that it was unable to find a location, no info or link to what to do next.  The T-Mobile store did not have a Stream 8.  The Microsoft Store has a Stream 8 but it is not connected to Mobile Broadband.)
    Does anyone else have this problem?  Is my unit defective? There  are times that a GPS signal is unavailable and a T-mobile broadband signal is available, and it seems that this unit should be able to find a location at least as well as my cell phone.
    Thanks.

    I see the same basic results, wifi=off, bluetooth=off, gnss=off, t-mobile=on. Open win8.1 map-app shows my location in LA south of the 101/110 junction. I'm in SF Bay area near San Jose about 400 miles away. Turn on wifi and map-app shows me at my real address. With t-moile only, opened win8.1 IE, went to www.bing.com/maps location also shows LA.
    My only t-mobile account is the stream8 free 200mb/month data plan, don't think they have my real address anywhere. My t-mobile "phone" number is 720 area code in the Denver area. No idea why middle of LA is the t-mobile location. Must be a "feature, not a bug".

  • HERE WE GO AGAIN - BROADBAND IN SHETLAND AT A CRAW...

    One wonders how many blasted times this has to happen before something gets done to rectify our appalling broadband service in Shetland once and for all?
    Heres my latest BT speedtest result
    FAQ
    This Test comprises of Best Effort Test: -provides background information.
    Download  Speed
    130 Kbps
    0 Kbps
    2000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 130 Kbps
     For your connection, the acceptable range of speeds is 400-2000 Kbps.
     Additional Information:
     Your DSL Connection Rate :2368 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 2000 Kbps
    As you can see its a desultory 130kbps
    Heres my router stats:
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    10 days, 9:39:21
    Downstream
    2,368 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    9.6 dB / 17.0 dB
    Line attenuation (Down/Up)
    57.0 dB / 29.0 dB
    Output power (Down/Up)
    18.0 dBm / 12.1 dBm
    Loss of Framing (Local)
    0
    Loss of Signal (Local)
    0
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    10102968 / 38
    CRC Errors (Down/Up)
    5399 / N/A
    HEC Errors (Down/Up)
    N/A / 25
    Error Seconds (Local)
    2836

    Further BT speedtest result:
    FAQ
    Test1 comprises of Best Effort Test: -provides background information.
    Download  Speed
    651 Kbps
    0 Kbps
    2000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 651 Kbps
     For your connection, the acceptable range of speeds is 400-2000 Kbps.
     Additional Information:
     Your DSL Connection Rate :2368 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 2000 Kbps

  • Final attempt at a solution ... broadband drop out

    Perhaps someone can help before - now being contract free - I leave BT.
    For the last 9 months or so, we find ourselves unable to use our broadband connection without rebooting the hub.  We have replaced the ADSL filter countless times, have used the test socket, have had the line checked, have left the thing unrest for 10 days (going without internet), had the noise adjusted up and down, I have used each and every wireless channel.  When things go wrong, no lights on the homehub (incidentally, HH2, but I have also used a HH1 without luck) change and all looks normal but we find ourselves unable to connect.  The connection mostly seems to go in the evening, but it's also been hopeless this afternoon (for example), most recent afternoons and also on Sunday mornings.  In effect, there is no pattern...  To get going again, all we have to do is reset, but that's not exactly convenient.
    I asked about 9 months ago for a change to HH3 in case that helped.  I don't think it will.  I am currently using a linksys modem and router to see what happens - guess what? same problem!  Interestingly, when it goes down, the modem lights again suggest there is nothing wrong with the connection.
    BT have now worked out my contract is up and are telling me to recontract and negotiate to receive a HH3 - yes, I have to negotiate to get one despite always and for ever being with BT. If the problem persists, they will see what they can do.
    Of course, I have no intention of getting stuck with a new contract for a piece of equipment that won't solve the problem.  But I am also rather reticent to leave BT - not least because to have any confidence of not suffering problems in future, I think I need to move away from using the same phone line which means going cable...
    Does anyone have any ideas?  I attach my latest status report from my linksys modem...
    Thanks!
    GBH1000

    Hi.  Thanks for coming back.
    I haven't solved anything - including previous error probs - but life was very hectic and while I allowed the contract to tick down, I reset the hub twice a day and coped.  I've only been waging a final battle because it feels like a big risk switching providers if this can be fixed...
    Here are the latest stats.  As you can see I have reinstalled the BT HH2 because my wife uses the BB talk facility some evenings (including tonight) and it's easier to use the hub.
    Anyway - here you go.  These numbers mean nothing to me.  Interestingly, I have NEVER been asked about them by anyone at BT either!

  • Ipod touch is no longer compatible with Gear Box??

    I turned on Gear Box with Ipod touch attached and having been avoiding update notifications, decided to go ahead and let it update ios 5 thingy.  Once updated via my laptop connection I put it back in the slot on the gear box and now I get a message on the Ipod that Gear Box no longer recognizes Ipod Touch.  Tried it a few times, but just won't work.  The Ipod works on the battery only.   And of course it happened on Sat night so no support via phone.  Any help will be appreciate.
    Trish

    Thanks to Gear 4, not the Apple phone support, my Ipod touch is now working with Gear box.  You have to do a hard reset once or twice and then turn the Gear 4 system on, turn your Ipod touch on to music, and insert it into the dock.  It should work then.  If not, I suggest you contact Gear 4.
    Trish

  • BT can actually fix broadband faults! (no I'm not ...

    Just had to post this for anyone to read who have encountered problems with BT Broadband. Its been put onto an old thread but incase your new or never saw it here it is.
    Anyone else seen the flying pigs all covered in snow?
    It's finally happened, after 14 months, hours upon hours spent on the phone to Broadband No Support India Division, emails back and for with moderators and BT, 4 engineer visits and 3 emails to the chairmans office my broadbands been fixed. Yes thats right its not a mistype my broadband has actually been fixed.
    I did try the noise line test as recomended by another forum member but I had no noise on the line.
    After my last attempt to email the chairmans office (that and the short but blunt voicemail message I left too) I had a call from a new person who works in the chairmans office. This lady couldn't have been more helpful. She'd actually looked into my account and problems dating back to the day I joined BT Broadband back in January 2009 and was shocked to see some of the crazy and down right ridiculous things I'd been told and had to put up with. I was even more shocked when she knew exactly what an external NTE was. She listed to what I had to say and the long long list of what I'd tried over the 14 months and how even with 2 replacement hubs sent out nothing changed. She decided that from what I'd described it was a faulty hub issue. I have to admit when I was told this I was a bit apprehensive and wasn't expecting anything new to actually happen. Wrong!
    Instead of just winging me out a new bog standard Type A Hub 2.0 she sent me out a new Hub 2.0 Type B. She explained how it was made by a different manufacturer and how it had a different chipset in it and that there had been customers who had found it solved there problems. I was dubious but I agreed to having one to try. 2 days later it arrived. Looks exactly the same as the 3 other hub 2.0 I have had in the past. I set it all up, switched it on and hey presto it burst into life. When it did burst into life there was no annoying loud clicking noise like with the Type A hubs. I logged into the Hub Manager and it appears to be more user friendly and pretty quick. For some unknown reason all previous Hubs upon connection would start with an Actual Data Transfer Speed of 100 odd mbps then almost immediately this would decrease down to 54 mpbs. Right away its showing as being 130mbps.
    Tried logging back into Hub Manager later on and I was astonished to see that the Actual Data Transfer Speed was still showing as being 130mbps. Then I looked at the connection speed of all joined PCs, Laptop and Netbook to find they were all at 100mbps. This is something which had never been achieved before. Now I started thinking is this actually going to work? Yes, it did. Using the internet now is quicker than its ever been. My download speed has increased from approx 6mb up to a now steady 7mb and the upload speed is slightly quicker too. The lovely lady from the chairmans office rang back a few times to see how things were going and apologised everytime for the way my broadband problems and the support lines have been of no help/use. I told her under no way was I ever ringing India again and she said hopefully next year it'll all be back in the UK. (Fingers crossed folks)
    Its now been 13days, 2 hours, 17 minutes & 51 seconds since switching to the Hub 2.0 Type B and I've had no flashing orange lights, no disconnections and none of those annoying 'Theres a problem with your broadband messages' appearing on my monitor. This is unheard of. If I'm lucky may go for a week without frequent disconnects (it did happen in summer 2009) but certainly no longer than that. 
    Its both great and disgusting at the same time. Yes its great that I now have the broadband service I've been paying for but disgusting that its taken 14 months to get it. That and the fact that despite all the bull excuses and comments on how its the phone line inside and its the electrical interference and that its a fault with all my PCs, laptops and netbooks etc that it is in fact down to that bloomin Hub!
    Compensation is being looked into and should be forthcoming. I do not want to curse it but if these great speeds/transfer rates remain and I continue to be able to use my Broadband without that blasted constant clicking noise, flashing orange broadband light and frequent disconnections (deep breath) I may stay with BT.
    Thanks to everyone whos suggested or commented on things to try.
    No disrespect to the Mods on here but I did contact yourselves numerous times on the old BT Forums and got nowhere. The usual thing was to be told a line test had been done, no faults found now ring BT Broadband helpline. In my case no it wasn't a line fault it was rubbish BT Hubs 2.0 type A fault!
    All I can recommend for anyone whos sick to the back teeth ringing India and getting nowhere with there broadband problems try using Google and searching for BT Chairmans email address and fire an email to them with details of your problems/experiences. 
     Good Luck 

    nice 1,   i got my bb fixed today 2, after weeks of phone calls to india and 7 engieer visits and a letter to the chairman my bb its back up to 3.5 mbps,  the only strange thing is my bb light gos orange every 2 hours im hoping this is just like the 10 days restart and not still a falut im just glad my dsl connetion rate is back up was at 1000 but now 4689 pls look at my home hub stats tell we what u see pls x oh im using the home hub 2.0 type A
    Line state
    Connected
    Connection time
    0 days, 0:11:54
    Downstream
    4,768 Kbps
    Upstream
    448 Kbps
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Fast
    Noise margin (Down/Up)
    5.8 dB / 20.0 dB
    Line attenuation (Down/Up)
    53.0 dB / 31.5 dB
    Output power (Down/Up)
    19.3 dBm / 12.8 dBm
    Loss of Framing (Local)
    68
    Loss of Signal (Local)
    8
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    0 / 0
    CRC Errors (Down/Up)
    480 / 2147480000
    HEC Errors (Down/Up)
    nil / 7
    Error Seconds (Local)
    5

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