BT home-hub is HORRIBLE for gaming.

Question

I'm using the home-hub 1.0 on my computer, I was sent the latest one but it turns out it does not even work on my system (upon calling your call centre, apparently I have to go out of my way to update my hard wear from 2007-08 which is unacceptable).
Let me give you an example with one of my games I use called Killing Floor and the program it runs on called Steam;
It is because the router is deciding to disconnect your game 1 minute after getting a server list. There is a rule preset, and hidden, on the router on UDP ports 27010-27011 which has a timeout of 1 minute. When Killing Floor connects to the Steam master server, usually on one of these two ports, this rule is triggered. However, after the initial connection, there is no data passed from the master server, and Killing Floor communicates directly with each server. Exactly one minute after clicking on Internet Games in KF, or clicking refresh, and receiving the initial data from Steam, this rule expires, because no more data has been passed, and it considers the connection closed. This has the effect of messing up the connection to the server, because it now wants to change the port that it is using to transmit or receive data on, and obviously the server wants to keep using this port. Hence you become to all intents and purposes, out of sync with the server.
I've tried port forwarding from the example list, I have even tried manually entering port codes. Nothing works, I still get the same problems and connection drops. I would try to go into the Telnet command prompt to delete this stupid rule the Home-hub uses to stop me playing games, but guess what? The new Home Hubs, to the best of my knowledge, have this feature missing or locked, and it was disabled on the earlier ones through updates. Thanks for that.
I'm not even sure if my hub updates at all and recently, my hub keeps losing connection. This is horrible service I am getting and I am more inclined to rip out this router and use a custom one to actually use the Internet and play games online.

Answer 1

Chris456 wrote:
On games that use a Source game directly then I have a few problems. When I first connect to a server I will drop out, second rejoin works fine. This has started to effect other games now when it never used to, like WoW.
I recently installed the latest Hub that I had with success (1.5 I think) but I'm still getting the same problems, so I tried to go to Applications and Sharing in my Hub-manager controls and I selected the device 'Steam Games' and 'World of Warcraft' and clicked add and then apply. So I join WoW and 1 minuet in I still get dropout problems, whats contributing to this? I am starting to believe like others have stated that something has happened to the net speed because it never used to do this with WoW itself. I don't want to risk breaking my hub by trying to manually update the firm-wire etc, so I might try and call BT tomorrow and ask for assistance.
I have tried accessing the Telnet numerous times but I always get the same message "could not open connection to host on Port 23: Connection failed". I am not sure how I can get this port open, anyone know how? Would be appricated. I have not tried the MTU either, guess I could try that.
This any good...wild guess... https://support.steampowered.com/kb_article.php?ref=1452-HCVB-6984