BT infinity & sky sports through own router

Hi All
Im using my own router which works fine Netgear r6300 for my infinity and works brilliantly (lot quicker than hh3) However I cant receive the sky sports through it at all saying no connection on my tv screen yet internet works fine pc and all my wireless devices
Anyone have any ideas? Ive an error code vmc011 if this helps?
Thanks 
Kurt

Look here http://community.bt.com/t5/BT-Vision/Multicast-VMC011-after-4-min-16-sec/m-p/871676
Does it work ok if you use the Homehub?
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