BT Vision box and infinity

Hi
We are considering changing to BT Infinity from normal BT broadband.
We currently have a black BT Vision Box (not yet updated) connected to an upstairs hub using the plug in black powerline adapters.
We paid about £60 to buy the box outright a couple of years ago so don't pay any monthly fee for Vision. We do occasionally 'buy' a film and the cost of this is added to our monthly BT bill. As this dosn't happen very often there is no ongoing cost to us of using the Vision Box for BBC iplayer or for recording, rewinding live TV etc
Would this change if we upgraded to infinity as I can only see the option of about £5 a month to use a vision box
Thank you

Not in the least. There is no problem at all in upgrading to Infinity it will not affect your PAYG option.
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Helpful Post?
If a post has been helpful, say thanks by clicking the ratings star.

Similar Messages

  • Up grade software on black bt vision box and new b...

    Just had upgrade on bt vision box and states i have no broadband connection. (direct connection to router)  I had to go into router and turn off smart set-up.  now what ever happened to the old plug and play.  your standard job bloggs is going to rip his hair out.  found no information any where.  GOOD LUCK PEOPLE.

    Subtitles on iPlayer
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

  • BT Vision Box and Remote Control not working prope...

    Hi,
    Can anybody help me please?
    I have a black BT Vision Box. The remote control had increasingly been sticking so tonight I just turned the power off tonight, left it off for 20 seconds and turned it back on.
    It seemed to turn back on and reboot itself normally, it took the amount of time it normally does on a couple of occasions when it froze a few months back. However since I rebooted it approximately 3 hours ago it has been turning itself off and rebooting itself every 10 minutes or so. On one occasion when I turned it off on the front of the machine and left it for a few minutes, it turned itself on and started rebooting itself again. 
    The remote control is worse than when it was sticking, now there is a delay of up to 30 seconds after I press a button. Sometimes it does not work at all, when that happens it just becomes stuck and eventually reboots itself.
    So far I have tried turning it off and on again, I have also tried rebooting the internet connection (which is working fine). I have tried pressing the off button on the actual box for 10 seconds and resetting it that way. I have put new batteries in the remote. Nothing has worked. If anyone can help me that would be great.
    Solved!
    Go to Solution.

    Hi, 
    Unfortunately I can't get that far now.
    I turned all TV related systems off last night in an effort to see if it would work properly today.
    I came home from work and turned everything on. The system boots itself up until it gets to a grey screen that says "Nearly there..." with the BT logo in the bottom right corner. It stays like that for approximately one minute. Then it turns itself off and starts rebooting itself again. 
    I have tried pressing the on/off button on the front of the box and holding it in for 10 secs or so until the box turns itself off and reboots but the effect is still the same as above. 
    Do you have any other suggestions pleaase, aside from throwing it in the bin?

  • Issues with vision box and not being able to get "...

    Hi all, i've upgraded my package to essentials extra, and that gone through ok, but my Vision + box is still using WinCE firmware and not the firmware required to watch fox ect, when ever I try doing a master reset (OK + Down) it forrages off for new firmware, dose what it needs to do, then reboots, just to give me WinCE still... i've been through the mill contacting customer services from order management - extra channels team - tech services and they are all passing the buck... end result 3 days of trying to get this resolved, I am still none the wiser!? arghh!
    it's a Pace DIT7431/05_3 showing as having
    TV client v: 2.1.2295.2110 (release)
    Platform OS/Version WinCE/5.0.1400
    Bootstrap: 2.8025
    STB/CPU PACE Pace_DiT7431_05_3 / 405
    if anyone can shine a light i'd really appreciate it
    Solved!
    Go to Solution.

    Probably a note to the Mods...
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

  • Ethernet Cable, Vision Box and Ethernet Switch

    Can I use ethernet cable from HH 3 for additional broadband connections via a powered ethernet switch? This would mean that the Vision Box ethernet would also go through the switch, would it interfere with the multicast signals? Also vision eternet comes from port 4 on the hub, any problems with broadband?  OR would I be safer just installing another cable all the way to the Hub - which in my case is some 15m!

    It will be no problem, at least it isn't for me
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

  • BT Vision Box turns off constantly to reboot. Up t...

    For the last month or more, my BT vision box constantly switches off - Blue Screen, then reboots, taking up to 5 minutes at a time.
    It's impossible to record anything, watching things is annoying as you keep missing scenes while waiting for the reboot, you can't pause anything as it switches off.
    I have called numerous times, and have been given the instructions to restore to factory settings. "It will be the same as having a new box"
    I lost all my recordings (which my 3 year old was gutted as it was all his peppa pigs!!)...and it was worse than ever.
    Yesterday it switched off over 20 times !!
    I have phoned and emailed and not getting a decent response.
    I was given £12.50 as a good will gesture last month, but I would be entitled to that as I didn't receive the service I am paying for. I would happily give that £12.50 back just to have my BT vision working.
    I am told they are updating software, so surely if this is a problem they know about and were aware of, all customers affected should have been prewarned and compensated accordingly !
    Has anyone else had the same problem?
    Thanks

    In February I was persuaded to upgrade to BT Infinity over the phone when they agreed that part of the deal would be to move my phone line 6', i.e. entering the house from the living-room instead of the hall. It took 3 visits from 3 different engineer to get the message across that I was not switching to BT Infinity if they could not move the phone (needed the 2 power sockets). The BT Vision upgrade happened on a Monday during the day I assume and then kept happening for the rest of the evening. There was no information as to whether this was to be expected so I just left it to is own devices. The next moring the third engineer arrived and installed my BT Infinity hub. When I reinstalled my Powerline adaptors they did not 'connect' so I had no Broadband to the vision box but the BT Vision carried on 'upgrading' has been doing so intermittently ever since. I have ignored it for a week while I tried to sort out my Powerline adaptors and today I finally managed that. I was hoping that would solve the issue of the endless upgrading but it hasn't. It has 'upgraded' twice while I've been typing this! I have had no information about this problem, I thought I was alone until I read your post and as you say, if this has been happening to a lot of BT customers - why haven't they told us about it? I'm going to try some of the things suggested and reboot my Vision box and will let you know how I get on. Is there anyone out there who has actually managed to watch TV?

  • BT Vision Box Not Receiving ITV or CH4?

    Hello. I've joined this forum for the purposes of attempting to resolve a problem that my parents are having with their BT Vision Box.
    They are very happy with the system in general, but recently my mother has been unable to watch/record ITV very often. She has tried re-scanning for channels, but this simply lost several channels from the tv guide altogether.
    Now I realise that atmospherics sometimes play havoc with freeview, but the reason I am perplexed is that my Panasonic tv upstairs (with inbuilt digital reciever) has almost no trouble recieving these channels, bar the odd blip or two.
    Yesterday was case in point when I could watch Doc Martin in perfect quality, and downstairs could see literally nothing. Progarm unavailiable. Channel 4 was the same, though it was at least a static broken image on the BT Vision Box, and not just a black screen.
    We had a digital ariel installed about 6 years ago (at some cost) which both our televisions run off (theirs through the Vision Box, as their tv does not have built-in digital tuner). The cableing is up to date aswell, and we have some kind of booster attachment aswell (though the guy who installed the ariel insisted it wasn't a booster, but we need it plugged in to get a signal).
    So in conclusion, why can't the BT Vision Box recieve channels from the same ariel as my television, that has no problem getting them?

    I think someone conned you somewhere along the line.
    It sounds very much like a booster to me.
    Also the wind ought to have no effect on your aeriel. (note not ariel that's for your washing machine )
    It really does sound like an aerial issue to be honest and maybe it would be worth getting someone to look at it.
    If you take the downlead out of this box can you plug the aerial in to the TV?
    Hang on - is your TV fed from this box?
    Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
    Someone Solved Your Question?
    Please let other members know by clicking on ’Mark as Accepted Solution’
    Helpful Post?
    If a post has been helpful, say thanks by clicking the ratings star.

  • BT Vision box freezing but tv picture still in the...

    Hi,
    I am hoping someone can help.
    I have the black bt vision box and it appears to have stopped working.
    When I reboot it I have about ten seconds where I can control it using the remote. After that whatever menu is on the screen after that point stays jammed on the screen yet the tv picture in the background continues to stream live. I can't do anything at all except continue to watch what channel is on the screen when it stops responding.
    Any help is much appreciated. I've had a search and can't find anyone with the same problem.
    Solved!
    Go to Solution.

    As a test what happens if you reboot with the aerial and Ethernet disconnected? Does it remain responsive after a few minutes?
    If so start a "Scan for channels" in TV Settings and immediately reconnect the aerial.
    It is just a hunch but I'm thinking the TV Guide EPG database may have been corrupted causing it to crash as soon as it receives a new EPG update. A tuner scan well flush the EPG database and may fix it.

  • Bt vision box 2nd box is also faulty!!

    okay, so im not a big TV viewer, but i do like to record programmes and watch them when the weathers bad, etc.  My Silver box crashed, as out of date a few months ago.  Promised a new box,  which took 4 weeks to resolve because the advisor said they would send out a box,  but BT dont. (bad management advice to staff???) 
    Eventually an engineer arrived,  provided a box, which has lasted about a month.  It developed a time delay from pressing a button on remote to actually activating the changeover  of about 30 seconds, doesnt sound much, but a bit frustrating when your trying to catch an important news story.
    Now engineer came a week ago,  reset the box,  that didnt work so a week later a new box provided, and guess what, it keeps switching itself off !!!  Im not sure if its updating or if its just fed up.  But I really do dispair. 
    Not only do we now have to keep a paper list of programmes we record because we have to re enter the details with each reset or new box,  but im half way through recording a programme and the whole thing stops, and im left with half a programme.
    Ive been offered £20 compensation for one months NO USE of BT vision and considering it was freeview programmes and nothing could be watched,  I had hoped that would be sent asap, but have been told it will be on my next bill  which is in august.  Con??
    Sky TV really is beckoning. 

    Enquire about a Youview box. These are much more reliable than the Vision Box, and are currently replacing the old silver boxes. 

  • BT Vision Box is rebooting

    About a month ago I got sent a new BT Vision Box and in the last few days it has started rebooting every 10 minutes or so
    Beginning to get a little annoying .....
    Does anyone have any experience of the same ?
    thanks

    Every 10 minutes sounds like a faulty box, a software corruption or a bad mains supply. Check that the mains cable is fully pushed home at both ends.
    Is the box well ventilated?
    If that's all OK, ring support: 0800 111 4567

  • Certain ondemand channels via Vision box using up ...

    His anyone else experienced this possible flaw with the ondemand service on the BT Vision system.
    I have found that programs watched via iplayer and any channel4 related content seem to deduct usage from my monthly broadband allowance.
    I have only really noticed it this month as I haven't bothered with the iplayer until his month as it's not very good on the Vision box and I've not watched that much from the rewind service or 4ondemand until now.  The 8 episodes of Fresh Meat seem to have affected the usage.  This weekend I watched several and my normal daily usage jumped by at least 0.5G for a single day which is alarming. 
    At the moment my usage appears to be around 2.5G more than normal after watching 12 programs on the above mentioned channels.
    Could someone from the Vision Team look into this as BT's normal customer services don't understand and are not very helpful.

    I carried out an experiment to see what was happening and for January as my usage was over 13G.  During February I didn't watch anything on Iplayer or via 4ondemand (via vision box) and guess what my usage was back down to the normal 7G.  Again this month very limited watching of anything on Iplayer and usage around 6G.
    Another thing which was noticed was that when running a BT speedtest back in January the additional QOS test was not available and therefore it appears again that my Vision service was not correctly set-up.  Since then I contacted the support team and now the QOS test is back and my broadband usage is back to normal.
    Therefore it does appear that something had gone astray with the way usage allowance was being recorded. However BT say this isn't possible.

  • Vision box won't come off standby

    I was recently sent a new vision box and just lately, it has been getting stuck in standby mode - I can't turn it on with the remote, or the button on the box itself, it just doesn't respond...
    I have to turn it off and on again at the mains, then wait for it to go through the restart motions - a bit irritating when I want to watch a particular programme.
     Has anyone got any ideas - I haven't asked BT yet...

    I had just come on here to post the very same thing.
    We joined BT a few weeks ago and this has happened three of four times at least now ... the last time tonight.   I do exactly the same as you ... turn the tv and box off at the mains, turn it on again.  Go all through a green screen and then its fine again.
    Di

  • Is it possible to connect Vision box to HH via Pow...

    I recently renewed my contract to get the extra channels. I previously connected with the Powerline adapters, and was not told I would need to connect directly to the HomeHub (the BTV box being in the living room and HH down the other end of the hall). I really don't want a super long ethernet cable running across my living room and down the hall, so are there any other options? I've tried using a wireless access point at the Vision+ box, and connecting wirelessly. This works fine with ordinary on demand content (a bit better than the original Powerlines actually), but not with the extra channels. I could try buying faster Powerline adapters, but the Vision box seems to 'know' that it is connected via Powerlines and tells you it's a problem.
    So, does anyone know whether it's possible to fool the HH or Vision box into thinking they're directly connected when they're actually connecting via another means? Or is there some technical reason why they can only be connected by Ethernet?
    Many thanks,
    Ed.
    Solved!
    Go to Solution.

    There are quite a few posts on the forums about this. BT's stance is that you need to use an Ethernet cable but it would seem many have been able to use PLA 's. So all you can do is try, however BT are unlikely to give you support if you get problems with the connection. There are so any variables involved in using PLA's such as distance, wifi interference and your mains wiring condition that there is no guarantee it will work. Good luck.

  • Error CO3 on second vision Box,can anyone help??

    Probably been asked lots of times,but how recently? Got an old black vision box and a silver one (additional to my main one) and just want to know is there any way I can get either of them to be a stand alone pvr in another room,when I unplug my main box and load up either of my old boxes I just get a Error CO3 message,I thought I read somewhere there was a new update so you could use the older vision boxes,any info please??

    The old silver boxes can't take the new software.  The early black ones can take the new software, but can't do everything that the new ones can.  However, it requires BT to push the new software to the black box - there's no way to request it from the box.
    I suspect your problem is that your main box is on the new software, which requires different things of the BT servers.  So when you plug in an old box, it is no longer connecting to a server it can talk to, hence a C03 error.

  • Vision box opens a port - Is this safe?

    Following on from this thread my hub3 had a firmware update in the early hours, it's now 4.7.5.1.83.8.94.1.11 (Type A).
    Anyway, when the hub3's came out shields up reported that port 161 was open and flagged this as a bad.
    After the hub firmware update port 161 is now closed, but shields up now reports the port 1024 is open.
    (I don't recall port 1024 being open prior to the hub's firmware update - could someone test and let me know)
    The hub's event log and some testing proves it is the BTVision box, so is this safe?
    -+-No longer a forum member-+-
    Solved!
    Go to Solution.

    Interestingly nmap reports port 1024 on what I assume is my old black BTVision box, (as opposed to what I think must be the two ports inside), as being the KDE display manager...
    widget@desktop:~$ nmap -PN -p 1024 192.168.1.66
    Starting Nmap 5.21 ( http://nmap.org ) at 2012-12-12 10:28 GMT
    Nmap scan report for Unknown-b0-89-91-f5-e5-21.home (192.168.1.66)
    Host is up.
    PORT     STATE    SERVICE
    1024/tcp filtered kdm
    Nmap done: 1 IP address (1 host up) scanned in 2.46 seconds
    The two ports inside have port 80 open.
    Having said that I've been leaving uPNP on because I play various online games, etc. and can't be bothered to sort out port forwarding for each of them. Most security concerns revolve around insecured applications and if you've got those you're in a whole WORLD of trouble anyway. In any case, opinions are divided...
    http://networking.nitecruzr.net/2006/01/nat-routers-with-upnp-security-risk-or.html
    http://www.howtogeek.com/122487/htg-explains-is-upnp-a-security-risk/
    I haven't run windoze for a decade and a half, I don't install stuff if I don't know where it's come from, (and can preferably study the source code and recompile if I want to), so I doubt I'm in too much danger.
    I did think about installing a NAT router construcyed from an old PC between the BT Vision box and the homehub just to see what is what sending and where using iptraf logging but haven't got around to it. I did have a little wireless NAT router inserted betwen them which had a log feature but never got around to studying them as the log facility on it wasn't very sophistacted, it lacked 'granularity', (love that word).
    I've always told people they shouldn't rely on their routers for security so maybe I've just been listening to my own advice too long.

Maybe you are looking for