BT Vision + box ( black box ) - Missing the end o...

Fitted new BT Vision + box to allow me to have BT Sport in August 2013 . I don't have Infinity as my house doesn't have a Fibre Cabinet yet . All is working OK apart from we regularly miss the end of programmes which have been set up to record . I never had this issue with the Silver BT Vision box for the many years I have been using BT Vision. Im pretty sure lots of other people have this issue , can someone advise of a fix for this or is  the New BT Vision + box not up to the job or is there another explanation . I rang technical helpdesk which was offshore only to be told sounds like an issue with our Freeview signal missing the end of programmes . 
Mike in Dundee     

Hi 802502696,
For help with this issue check out this link
If you're still having problems after following this advice reply back on this thread.
Cheers
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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