Bt wifi login credentials

Hello, I've been puzzling over this problem for two days now and I hope someone ca help me please.
I have bt unlimited broadband with inclusive bt wifi. I'm opted in to bt wifi and I've used the status checker (bt.com/wifi/secure/statuscheck.do) which confirms this. I used my btinternet email address to log into that.
However when I try to log into a wifi hotspot using either these details (which definitely work on the checker) or using my btid (which definifely works for mybt) neither will let me log in to bt wifi hotspot. I've even tried changing my btid (an email address ) to my btinternet address but that doesn't work either.
Please can someone tellne what I'm doing wrong? Many thanks

Is the BTWifi hotspot a home users hot spot or a commercial hotspot? Does it let you get to the BTWifi landing page. If it does you have to select that you are a broadband customer.
http://www.btwifi.com/help/login-with-bt/

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