BTCUSTOMERH fields in Problem (SM 7.1 SP10)

Hello experts!
I have SM 7.1 SP10. I created Z fields in BTCUSTOMERH of Incident using AET.
I want to add created BTCUSTOMERH fields in Problem document, but this BTCUSTOMERH fields are not present in Context:
How to add BTCUSTOMERH to AIC_PROBLEM_H?

Hello Dmitry,
Go to BSP_WD_CMPWB transaction, on field Component write "AIC_IM_REQ_H" and select display.
Once the next screen is open, on the left side you can see a tree with all reference object related to that component, search and open "Views" -> "AIC_IM_REQ_H/IncidentOV" .
on the right side you can see      3 tabs, "View Structure" / "RT Rep Details of View" / "Configuration"
On "Configuration" Tab you can see the current configuration for your view, using an Enhacement I think that you can edit that view as your need.
I never edit that view so i don't kno how to delete "title 2" block as you need, but maybe if you ask some developer he can do it for you using some code Enhacement .
Regards,
Luis

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    What database are you using? My guess is that the database you are using returns field names in Uppercase. While the database may not be case sensitive, most databases will convert the field names to either all upper or lower case when returning the metadata - which associates the fields to the values. In this case, it is looking for a value for "issue_id" in the returned results, when I suspect that the database returned a value for "ISSUE_ID". Try having your column names match what the database will return and see if you still get problems.
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    Hi, again and thanks for the patience. I am using the oracle plugin all the time and it works. But I need to use the application on different computer where the oracle JInitiator could not be installed. There I am trying to use the Sun Java Plugin Version 1.4.2_06 (build 1.4.2_06-b03) which shall be compatible. Since last time I asked again the provider and I found that the application is pure Oracle Forms 9i application which doesn't need Java when it is run on the computer where the application is instaled. The Java plugin is then used to show the forms and to provide the comunication between clients and application server. Probably it is clear to you however I am not a developer but poor user only. I have also tried to play with the application to find how it works (or doesn't works). It seems that the problem is exactly with mouse navigation. When tab or enter is used then it works fine. But when a form field is selected by mouse then a character is typed and i can see it. But when I continue with the writing the first character is overwrite. Sometimes when there is a list of records row by row and I try to get to next row using the mouse the application tells me that some bloody key is not valid but using the key down I can easily go ti next row. To tell the truth I don't like mouses at all so it is no problem to me but other users do not know how Tab works :-)

  • ARQ: User details fields mappings problem in Access Request

    Dear All,
    My "User Search Data Sources" are: HR system and LDAP (in this order) and
    "User Details Data Sources" are: HR system, LDAP, GRC Production system and ERP Development system (in this order)
    I could search for the users in HR and LDAP systems correctly. However, the problems I am facing are:
    1. For some users, First Name, Last Name and Email id fields are not getting mapped. Though they are correctly shown in search screen of ARQ. This
        behavior is sporadic and not sure why this is not mapped for some of the users only. But for other users, they are getting mapped correclty!
    2. For some other users selected users from the search result, First Name, Last Name and Email id fields are correctly mapped. However, "Manager" field is empty and not mapped! Though they are correctly maintained in HR system.
    Any idea why this is behaving like this and how to solve this?
    Please advise.
    REgards,
    Faisal

    Hi,
    I could figure out something.
    I have below hierarchy in Active Directory:
    1. OU=Unit1,OU=ABC,DC=123,DC=COM
    2. OU=Unit2, OU=XYZ,DC123,DC=COM
    Unit1 and Unit2 are peers, fall under DC "123" and contain different sub-nodes and users. What is happening is that, if a user and his manager are from same OU (Unit1 for example), it is pulled appropriately.
    In case if a user is in Unit1 and manager is in Unit2, then in this case, manager first and last name is pulled and Manager id field is not filled.
    I could only maintain one of the above entries in LDAP tcode. I dont know how I can maintain peer-OUs in LDAP!
    When I maintained like this:
    OU=Unit1,OU=ABC,DC=123,DC=COM;OU=Unit2, OU=XYZ,DC123,DC=COM
    It give me error: "Entry does not exist".
    It is looking for only one node at at time but can not traverse in multiple peer nodes.
    CAn anyone suggest me on this?
    Regards,
    Faisal

  • File-to-Idoc - field population problem.

    Hi All,
    I’m getting the following problem.
    My scenario is File–to–idoc.
    Problem:
    In the interface mapping I’m able to see all the values are populated correctly for Idoc.but when I see in IDX5 or SXMB_MONI one value instead of populating correctly replacing ‘,’ in that field.
    I’m using Java mapping program also to convert the file in to desired structure.
    Thanks in advance.
    Venu.

    Hi All,
    The out put from the above java program is.
    <?xml version='1.0' encoding='UTF-8'?><ns0:MT_MeterReading_IntermediateForm xmlns:ns0="urn://MVP_SR3_01/MVP/MeterReading"><Recordset><H1><Recordid>H1</Recordid><RouteNumber>10151G</RouteNumber><MetReaderId>002</MetReaderId><TotRead>000015</TotRead><TotDevUploaded>000016</TotDevUploaded></H1></Recordset><Recordset><H1><Recordid>H1</Recordid><RouteNumber>10151G</RouteNumber><MetReaderId>SYSADMIN</MetReaderId><TotRead>000000</TotRead><TotDevUploaded>000000</TotDevUploaded></H1><Item><D1><HMetReaderId>SYSADMIN</HMetReaderId><HTotDevicesUploaded>000000</HTotDevicesUploaded><AccountNumber>6205</AccountNumber><MeterReadCode>0000001495</MeterReadCode><ReadDate>20060819</ReadDate><TroubleCode></TroubleCode></D1><D2><ChgdSplInstr>IN FOOTPATH DOG BITES information for service order</ChgdSplInstr></D2><U2><Data>33333300100451</Data></U2><UC><Data><u>SKIP TEST COMMENTS FROM METER READER FOR 4000734 MRo with RR '09'</u> </Data></UC></Item></Recordset></ns0:MT_MeterReading_IntermediateForm>
    In abobe result last Data field value is populated correctly . the above result is from interface mapping.
    but when the idoc is generated in XI. I'm unable to see the value.
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  • Field Dominance problem and questions

    I am trying to capture 24p Advanced DVCAM material. I've been using the easy setup. I've tried test captures of about 15 seconds (using capture now) which come into FCP with a field Dom. of NONE and load into my 23.98 sequence timeline with a olive green render indicator (I know I can edit with that as that is just a playback resolution downgrade). If I rewind to approx. the same start point on the tape and capture a 9 minute clip, it comes in with a field dominance of EVEN and loads into the exact same timeline with an orange render indicator. First off, that seems odd to me. Secondly, I've read in other forums that there is a possibility that I can change the field dom. of my longer clips and/or my sequence, but I'm not at all clear on it. Will changing the field dom. allow me to edit w/o render indicators? Do you think that it is the field dom. issue that is causing the render indicators' to appear, or could it be other issues. It seems to me that the fact that I can get the short clips to load with and olive green line, means that it probably is the field dom. issue that is causing my difficulties. Is there an error in my logic? I'm also unclear if I am able to tell FCP not to render in interlaced mode. Is that something I can do? Does it even apply to my situation?

    Jerry,
    Thanks for the reply. I've been "assured" (who knows what that means) that the material was shot advanced, but it might make sense for me to do a test to see if Cinema Tool pulldown removal solves my problem. Can I use the pulldown removal option in the FCP tools menu after I've captured or do I need to use Cinema Tool.
    I must say I'm still baffled about my different length clips capturing with different properties even though I never changed any settings between captures. Any hunches on your part about that anomaly?

  • LOV driven field updation problem.

    A form containing a field from a table, associated with 'List Of Values' on an independent table is loaded with values from a table and an attempt is made to alter the through LOV. But the code associated with the choiced description is not reflected in the field meant for interactive updation.
    Kindly help solve the problem.
    Ananta

    Thanks for reply.
    I am able to autopopulate in the entry-only screen, where the data is inserted successfully into the database.
    To update the already inserted row, as above, I need to retrieve it into the displayable form and then should be able to modify the contents in the EDIT session. While doing so, in respect of the fields where they are autopopulated based on LOV fields, is not working.
    Entry time autopopulation is successful but the same is not working while in EDIT mode. However, I able to modify fields, not connected in this way, successfully.
    Ananta.

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