Bug #2421120 - printing issues in Adobe Reader 9.1.3

Dear Adobe Support,
If possible I would like to know which Adobe Reader versions apart from 9.1.3 are affected by:
Bug # 2421120: When printing from Reader 9.1.3, the output is occasionally
garbled or blocks of text have characters replaced by their subsequent letter; for example, S becomes T, etc.
Thank you for your help in advance.
Brgds,
Dominik

This is not a channel to official Adobe support. I cannot find the bug by the number you gave in the Adobe help system.

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=== Verbose logging started: 6/5/2013 17:09:44 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (C4:E0) [17:09:44:988]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (C4:E0) [17:09:44:988]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (C4:F0) [17:09:44:994]: Resetting cached policy values
MSI (c) (C4:F0) [17:09:44:994]: Machine policy value 'Debug' is 0
MSI (c) (C4:F0) [17:09:44:994]: ******* RunEngine:
           ******* Product: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (C4:F0) [17:09:44:995]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (C4:F0) [17:09:44:995]: Grabbed execution mutex.
MSI (c) (C4:F0) [17:09:45:042]: Cloaking enabled.
MSI (c) (C4:F0) [17:09:45:042]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (C4:F0) [17:09:45:045]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (D8:90) [17:09:45:050]: Running installation inside multi-package transaction C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
MSI (s) (D8:90) [17:09:45:050]: Grabbed execution mutex.
MSI (s) (D8:AC) [17:09:45:052]: Resetting cached policy values
MSI (s) (D8:AC) [17:09:45:052]: Machine policy value 'Debug' is 0
MSI (s) (D8:AC) [17:09:45:052]: ******* RunEngine:
           ******* Product: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (D8:AC) [17:09:45:066]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (D8:AC) [17:09:45:123]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0
MSI (s) (D8:AC) [17:09:45:123]: Note: 1: 1715 2: Adobe Reader XI (11.0.03)
MSI (s) (D8:AC) [17:09:45:123]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Adobe Reader XI (11.0.03).".
MSI (s) (D8:AC) [17:09:50:827]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 230.
MSI (s) (D8:AC) [17:09:50:889]: File will have security applied from OpCode.
MSI (s) (D8:AC) [17:09:51:049]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi' against software restriction policy
MSI (s) (D8:AC) [17:09:51:049]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (s) (D8:AC) [17:09:51:049]: SOFTWARE RESTRICTION POLICY: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi is not digitally signed
MSI (s) (D8:AC) [17:09:51:052]: SOFTWARE RESTRICTION POLICY: C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (D8:AC) [17:09:51:052]: End dialog not enabled
MSI (s) (D8:AC) [17:09:51:052]: Original package ==> C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
MSI (s) (D8:AC) [17:09:51:052]: Package we're running from ==> C:\Windows\Installer\2a70f78.msi
MSI (s) (D8:AC) [17:09:51:059]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (D8:AC) [17:09:51:059]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8:AC) [17:09:51:059]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (D8:AC) [17:09:51:065]: MSCOREE not loaded loading copy from system32
MSI (s) (D8:AC) [17:09:51:069]: Machine policy value 'TransformsSecure' is 0
MSI (s) (D8:AC) [17:09:51:069]: User policy value 'TransformsAtSource' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'DisablePatch' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'DisableMsi' is 0
MSI (s) (D8:AC) [17:09:51:070]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:071]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:071]: Running product '{AC76BA86-7AD7-1033-7B44-AB0000000001}' with user privileges: It's not assigned.
MSI (s) (D8:AC) [17:09:51:071]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (D8:AC) [17:09:51:071]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (D8:AC) [17:09:51:071]: APPCOMPAT: looking for appcompat database entry with ProductCode '{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8:AC) [17:09:51:071]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (D8:AC) [17:09:51:071]: Transforms are not secure.
MSI (s) (D8:AC) [17:09:51:072]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'D:\ReaderXI.log'.
MSI (s) (D8:AC) [17:09:51:072]: Command Line: CURRENTDIRECTORY=C:\Users\lavdang CLIENTUILEVEL=2 CLIENTPROCESSID=7364
MSI (s) (D8:AC) [17:09:51:072]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{8017784A-94A5-40AD-AE48-D46040E2A00C}'.
MSI (s) (D8:AC) [17:09:51:072]: Product Code passed to Engine.Initialize:           ''
MSI (s) (D8:AC) [17:09:51:072]: Product Code from property table before transforms: '{AC76BA86-7AD7-1033-7B44-AB0000000001}'
MSI (s) (D8:AC) [17:09:51:072]: Product Code from property table after transforms: '{AC76BA86-7AD7-1033-7B44-AB0000000001}'
MSI (s) (D8:AC) [17:09:51:072]: Product not registered: beginning first-time install
MSI (s) (D8:AC) [17:09:51:072]: Product {AC76BA86-7AD7-1033-7B44-AB0000000001} is not managed.
MSI (s) (D8:AC) [17:09:51:072]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:072]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:51:072]: MSI_LUA: Elevation required to install product, will prompt for credentials
MSI (s) (D8:AC) [17:09:52:894]: MSI_LUA: Credential Request return = 0x0
MSI (s) (D8:AC) [17:09:52:894]: MSI_LUA: Elevated credential consent provided. Install will run elevated
MSI (s) (D8:AC) [17:09:52:894]: Note: 1: 2205 2: 3: MsiPackageCertificate
MSI (s) (D8:AC) [17:09:52:894]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (D8:AC) [17:09:52:894]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (D8:AC) [17:09:52:894]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (D8:AC) [17:09:52:894]: Adding new sources is allowed.
MSI (s) (D8:AC) [17:09:52:895]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:895]: Package name extracted from package path: 'AdbeRdr11000_en_US.msi'
MSI (s) (D8:AC) [17:09:52:895]: Package to be registered: 'AdbeRdr11000_en_US.msi'
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Modifying ADMIN_INSTALL property. Its current value is 'NO'. Its new value: 'YES'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding IsAdminPackage property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:900]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:52:900]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (D8:AC) [17:09:52:900]: Product installation will be elevated because user provided elevated credentials and product is being installed per-machine.
MSI (s) (D8:AC) [17:09:52:900]: Running product '{AC76BA86-7AD7-1033-7B44-AB0000000001}' with elevated privileges: Product is assigned.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\lavdang'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '7364'.
MSI (s) (D8:AC) [17:09:52:900]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (D8:AC) [17:09:52:900]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:900]: TRANSFORMS property is now:
MSI (s) (D8:AC) [17:09:52:900]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
MSI (s) (D8:AC) [17:09:52:903]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming
MSI (s) (D8:AC) [17:09:52:905]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Favorites
MSI (s) (D8:AC) [17:09:52:907]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (D8:AC) [17:09:52:909]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Documents
MSI (s) (D8:AC) [17:09:52:911]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (D8:AC) [17:09:52:913]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (D8:AC) [17:09:52:914]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (D8:AC) [17:09:52:915]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (D8:AC) [17:09:52:915]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (D8:AC) [17:09:52:916]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Local
MSI (s) (D8:AC) [17:09:52:917]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Pictures
MSI (s) (D8:AC) [17:09:52:919]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (D8:AC) [17:09:52:920]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (D8:AC) [17:09:52:921]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (D8:AC) [17:09:52:922]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (D8:AC) [17:09:52:923]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (D8:AC) [17:09:52:926]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (D8:AC) [17:09:52:927]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (D8:AC) [17:09:52:928]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (D8:AC) [17:09:52:929]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (D8:AC) [17:09:52:930]: SHELL32::SHGetFolderPath returned: C:\Users\lavdang\Desktop
MSI (s) (D8:AC) [17:09:52:931]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (D8:AC) [17:09:52:932]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (D8:AC) [17:09:52:932]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (D8:AC) [17:09:52:935]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'SPEC Services, Inc.'.
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'SPEC Services, Inc.'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\2a70f78.msi'.
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi'.
MSI (s) (D8:AC) [17:09:52:935]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (D8:AC) [17:09:52:935]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (D8:AC) [17:09:52:935]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:AC) [17:09:52:935]: User policy value 'DisableRollback' is 0
MSI (s) (D8:AC) [17:09:52:935]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'.
=== Logging started: 6/5/2013 17:09:52 ===
MSI (s) (D8:AC) [17:09:52:936]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (D8:AC) [17:09:52:936]: Doing action: INSTALL
Action start 17:09:52: INSTALL.
MSI (s) (D8:AC) [17:09:52:937]: Running ExecuteSequence
MSI (s) (D8:AC) [17:09:52:937]: Doing action: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54
MSI (s) (D8:AC) [17:09:52:937]: PROPERTY CHANGE: Adding SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 property. Its value is 'C:\Windows\SysWOW64\'.
Action start 17:09:52: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
MSI (s) (D8:AC) [17:09:52:937]: Doing action: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D
Action ended 17:09:52: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
MSI (s) (D8:AC) [17:09:52:937]: PROPERTY CHANGE: Adding WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D property. Its value is 'C:\Windows\'.
Action start 17:09:52: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D.
MSI (s) (D8:AC) [17:09:52:937]: Doing action: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D
Action ended 17:09:52: WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D. Return value 1.
MSI (s) (D8:AC) [17:09:52:938]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D property. Its value is 'C:\Windows\SysWOW64\'.
Action start 17:09:52: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D.
MSI (s) (D8:AC) [17:09:52:938]: Doing action: ISSetupFilesExtract
Action ended 17:09:52: SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D. Return value 1.
MSI (s) (D8:70) [17:09:54:074]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI17B2.tmp, Entrypoint: SFStartupEx
MSI (s) (D8:E8) [17:09:54:075]: Generating random cookie.
MSI (s) (D8:E8) [17:09:54:077]: Created Custom Action Server with PID 8648 (0x21C8).
MSI (s) (D8:A8) [17:09:54:108]: Running as a service.
MSI (s) (D8:A8) [17:09:54:109]: Hello, I'm your 32bit Impersonated custom action server.
Action start 17:09:52: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}\FixTransforms. exe
MSI (s) (D8!64) [17:09:54:183]: PROPERTY CHANGE: Adding SUPPORTDIR property. Its value is 'C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}'.
MSI (s) (D8!64) [17:09:54:183]: PROPERTY CHANGE: Adding ISSETUPFILESCOMPLETED property. Its value is 'Completed'.
1: Setting SUPPORTDIR property to: C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
1: Setting ISSETUPFILESCOMPLETED property
MSI (s) (D8:AC) [17:09:54:184]: Doing action: AppSearch
Action ended 17:09:54: ISSetupFilesExtract. Return value 1.
Action start 17:09:54: AppSearch.
MSI (s) (D8:AC) [17:09:54:184]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Acrobat.exe 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\11.0\Installer 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\6.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Acrobat Reader\11.0\Installer\Optimization 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Repair\Acrobat Reader 3: 2
MSI (s) (D8:AC) [17:09:54:186]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\Software\Adobe\Acrobat Reader\11.0\Installer\Optimization 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\7.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Adobe Acrobat\11.0\InstallPath 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Adobe\Acrobat Reader\8.0\Installer 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AcroRd32.exe 3: 2
MSI (s) (D8:AC) [17:09:54:187]: Doing action: SetOSSpecificProperties
Action ended 17:09:54: AppSearch. Return value 1.
MSI (s) (D8:6C) [17:09:54:212]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI1CA3.tmp, Entrypoint: SetOSSpecificProperties
MSI (s) (D8!9C) [17:09:54:227]: PROPERTY CHANGE: Adding WindowsSystemString property. Its value is '(Windows Vista 64-bit)'.
Action start 17:09:54: SetOSSpecificProperties.
MSI (s) (D8:AC) [17:09:54:228]: Doing action: LaunchConditions
Action ended 17:09:54: SetOSSpecificProperties. Return value 1.
Action start 17:09:54: LaunchConditions.
MSI (s) (D8:AC) [17:09:55:643]: Product: Adobe Reader XI (11.0.03) -- Adobe Reader XI (11.0.03) requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
MSI (c) (C4:E0) [17:09:54:230]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Adobe Reader XI (11.0.03) requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Action ended 17:09:55: LaunchConditions. Return value 3.
Action ended 17:09:55: INSTALL. Return value 3.
Property(S): Text = 0
Property(S): DiskPrompt = [1]
Property(S): Registration = No
Property(S): UpgradeCode = {A6EADE66-0000-0000-484E-7E8A45000000}
Property(S): WindowsSystemString = (Windows Vista 64-bit)
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): VersionNT = 601
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): AppDataFolder = C:\Users\lavdang\AppData\Roaming\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FavoritesFolder = C:\Users\lavdang\Favorites\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): LocalAppDataFolder = C:\Users\lavdang\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\lavdang\Pictures\
Property(S): PersonalFolder = C:\Users\lavdang\Documents\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): SendToFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): System64Folder = C:\Windows\system32\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): TempFolder = C:\Users\lavdang\AppData\Local\Temp\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): SUPPORTDIR = C:\Users\lavdang\AppData\Local\Temp\{AC76BA86-7AD7-1033-7B44-AB0000000001}
Property(S): ACTION = INSTALL
Property(S): VersionNT64 = 601
Property(S): UILevel = 3
Property(S): OriginalDatabase = C:\Windows\ccmcache\2p\AdbeRdr11000_en_US.msi
Property(S): DATABASE = C:\Windows\Installer\2a70f78.msi
Property(S): COMPANYNAME = SPEC Services, Inc.
Property(S): USERNAME = SPEC Services, Inc.
Property(S): MsiRunningElevated = 1
Property(S): AdminUser = 1
Property(S): RedirectedDllSupport = 2
Property(S): WindowsFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D = C:\Windows\
Property(S): SystemFolder_x86_VC.AFA96EB4_FA9F_335C_A7CB_36079407553D = C:\Windows\SysWOW64\
Property(S): ALLUSERS = 1
Property(S): DirectoryTable100_x86.AFA96EB4_FA9F_335C_A7CB_36079407553D = DirectoryTable
Property(S): SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54 = C:\Windows\SysWOW64\
Property(S): Dummy_Microsoft_VC90_CRT_x86.0138F525_6C8A_333F_A105_14AE030B9A54 = 1
Property(S): Dummy_policy_9_0_Microsoft_VC90_CRT_x86.52105B6B_A3EF_3A90_882A_947B287C203A = 1
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): Date = 6/5/2013
Property(S): Time = 17:09:55
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 19
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): ComputerName = SP8430
Property(S): AS_REPAIR_VERSION_LIST = A
Property(S): UserLanguageID = 1033
Property(S): ProductCode = {AC76BA86-7AD7-1033-7B44-AB0000000001}
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Reinstall
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): ARPCONTACT = Customer Support
Property(S): ARPHELPLINK = http://www.adobe.com/support/main.html
Property(S): ARPREADME = Readme.htm
Property(S): ARPURLINFOABOUT = http://www.adobe.com
Property(S): ARPURLUPDATEINFO = http://www.adobe.com/products/acrobat/readstep.html
Property(S): DefaultUIFont = Tahoma8
Property(S): ErrorDialog = SetupError
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductName = Adobe Reader XI (11.0.03)
Property(S): ProductVersion = 11.0.03
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): TRACKINGKEY = Software\Adobe\Acrobat Reader\7.0
Property(S): ARPPRODUCTICON = SC_Reader.ico
Property(S): Cancel = 0
Property(S): RadioGroup = 0
Property(S): TypicalText = 0
Property(S): ARPCOMMENTS =
Property(S): ERROR_MIN_OVER_BIG = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): SecureCustomProperties = DEFAULT_VERB;ACTIONPROPERTY;ELEMENTS;RDRMIN;RDRBIG;RDRBIG_8X;RDRBIG_9X;RDRBIG_10X;UT_FRB; UT_FRS;UT_AT;UT_AP1;UT_AP2;UT_AS1;UT_AS2;UT_A3D;UT_6X;UT_7X;UT_MM61;UT_MM62;UT_MM63;UT_EB6 1;UT_EB62;UT_EB63;AS_OPTIMIZE_ENABLED;ACROBAT_APP_PATH;AS_HKCR_EXE;PDFSHELL_LOCALSERVER_CO MMAND;PDF_DEFAULTICON;PDF_PREVIEW_HANDERLER_DLL;PDF_PREVIEW_HANDERLER_HELPDIR;DISABLE_PDFO WNERSHIP_RESTORE;PDF_INPROCSERVER_VIEWERPS;READER_PATH;IS_CURRENT_PDFOWNER;SUPPRESSLANGSEL ECTION;MIN_SYSTEM;ACROBAT_11_INSTALLED;AS_INSTALLDIR;ARM_COLLECT;BLOCK_APP_TIMEOUT;BLOCK_E NTRYPOINT_LOGGING;UPDATE_MODE;UPDATE_UI_MODE;PDX_DEFAULT_PROGID;DEFAULT_PROGID;OWNERSHIP_S TATE;PDF_INTEGRATION;ENABLE_OPTIMIZATION;DEFAULT_PDF_PROGID;DEFAULT_CURVER_PROGID;PDF_ACRO BROKER_PATH;INSTALLMAJORVERSION;ARMED
Property(S): BrandName = Adobe Reader XI (11.0.03)
Property(S): ISVROOT_PORT_NO = 0
Property(S): UserSID = S-1-5-21-606747145-884357618-1801674531-3921
Property(S): IsMinIE_Message = requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Property(S): ISLANGFLAG = ENU
Property(S): FilesLabel = 0
Property(S): DisallowRunFromSource = 1
Property(S): AppsInUseSilentAbort = A process is running that cannot be shut down by Setup. Please either close all applications and run Setup again, or restart your computer and run Setup again.
Property(S): ENABLE_CACHE_FILES = YES
Property(S): OLE_VERB_OPEN = &Open,0,2
Property(S): REINSTALLMODE = omus
Property(S): Elevated = 1
Property(S): ENABLE_OPTIMIZATION = YES
Property(S): ERROR_DEFRAG_MSG = Optimizing performance ...
Property(S): ERROR_DEFRAG_ADTEMPLATE = Completed [1]% of process
Property(S): ERROR_CANNOT_OPTIMIZE_DISK = NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible. To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.
Property(S): EULA_ACCEPT = NO
Property(S): DISABLE_BROWSER_INTEGRATION = NO
Property(S): AcroIEHelper_Description = Adobe PDF Reader Link Helper
Property(S): ADMIN_INSTALL = YES
Property(S): AdminProperties = ADMIN_INSTALL
Property(S): REMOVE_PREVIOUS = YES
Property(S): SYNCHRONIZER = YES
Property(S): OpenWith = Open with Adobe Reader XI
Property(S): SetupCacheExport =
Property(S): LC_UNSUPPORTED_OS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/reader_system_reqs.
Property(S): ApplicationList = 0
Property(S): DEFAULT_ATTACHMENT_WHITELIST = version:1|.ade:3|.adp:3|.app:3|.arc:3|.arj:3|.asp:3|.bas:3|.bat:3|.bz:3|.bz2:3|.cab:3|.ch m:3|.class:3|.cmd:3|.com:3|.command:3|.cpl:3|.crt:3|.csh:3|.desktop:3|.dll:3|.exe:3|.fxp:3 |.gz:3|.hex:3|.hlp:3|.hqx:3|.hta:3|.inf:3|.ini:3|.ins:3|.isp:3|.its:3|.job:3|.js:3|.jse:3| .ksh:3|.lnk:3|.lzh:3|.mad:3|.maf:3|.mag:3|.mam:3|.maq:3|.mar:3|.mas:3|.mat:3|.mau:3|.mav:3 |.maw:3|.mda:3|.mdb:3|.mde:3|.mdt:3|.mdw:3|.mdz:3|.msc:3|.msi:3|.msp:3|.mst:3|.ocx:3|.ops: 3|.pcd:3|.pi:3|.pif:3|.prf:3|.prg:3|.pst:3|.rar:3|.reg:3|.scf:3|.scr:3|.sct:3|.sea:3|.shb: 3|.shs:3|.sit:3|.tar:3|.taz:3|.tgz:3|.tmp:3|.url:3|.vb:3|.vbe:3|.vbs:3|.vsmacros:3|.vss:3| .vst:3|.vsw:3|.webloc:3|.ws:3|.wsc:3|.wsf:3|.wsh:3|.z:3|.zip:3|.zlo:3|.zoo:3|.pdf:2|.fdf:2 |.jar:3|.pkg:3|.tool:3|.term:3
Property(S): EXEC_MENU_WHITELIST = Close|GeneralInfo|Quit|FirstPage|PrevPage|NextPage|LastPage|ActualSize|FitPage|FitWidth|F itHeight|SinglePage|OneColumn|TwoPages|TwoColumns|ZoomViewIn|ZoomViewOut|ShowHideBookmarks |ShowHideThumbnails|Print|GoToPage|ZoomTo|GeneralPrefs|SaveAs|FullScreenMode|OpenOrganizer |Scan|Web2PDF:OpnURL|AcroSendMail:SendMail|Spelling:Check Spelling|PageSetup|Find|FindSearch|GoBack|GoForward|FitVisible|ShowHideArticles|ShowHideF ileAttachment|ShowHideAnnotManager|ShowHideFields|ShowHideOptCont|ShowHideModelTree|ShowHi deSignatures|InsertPages|ExtractPages|ReplacePages|DeletePages|CropPages|RotatePages|AddFi leAttachment|FindCurrentBookmark|BookmarkShowLocation|GoBackDoc|GoForwardDoc|DocHelpUserGu ide|HelpReader|rolReadPage|HandMenuItem|ZoomDragMenuItem|CollectionPreview|CollectionHome| CollectionDetails|CollectionShowRoot|&Pages|Co&ntent|&Forms|Action &Wizard|Recognize &Text|P&rotection|&Sign && Certify|Doc&ument Processing|Print Pro&duction|Ja&vaScript|&Accessibility|Analy&ze|&Annotations|D&rawing Markups|Revie&w
Property(S): Browser_Integration = 2
Property(S): ARPNOREPAIR = 1
Property(S): ActionTextLabel = 0
Property(S): CurrentPdfOwner = 0
Property(S): ReadmeHtml = Readme.htm
Property(S): OprimizeError2 = 0
Property(S): KBDOCLINK_ERROR_INVDRIVE = http://kb2.adobe.com/cps/404/kb404946.html
Property(S): ReaderProcessPopup = 0
Property(S): BrandNameMajorVer = Adobe Reader XI
Property(S): DefragResetProgress = No
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): PDF_INTEGRATION = 1
Property(S): _5789b66a5ab8e = {AC76BA80-0011-7AD7-0000-000000000000}
Property(S): AttentionCloseReader = 0
Property(S): RunTimeProperties = CACHE_DIR;ProductName;OriginalDatabase;REMOVE;WindowsFolder;SetupCacheExport;ALLUSERS;REI NSTALLMODE;PLUG_INS;DefragResetProgress;ALLUSERS_APPDATA_ADOBE;DEFAULT_VERB;IS_CURRENT_PDF OWNER;ACTIVE_X;Installed;READER;ProductCode;UPDATE_MODE;INSTALLMAJORVERSION;VersionNT;Vers ionNT64;SystemFolder;PATCH
Property(S): ReaderDefaultProgramDesc = is the trusted standard for reliably viewing, printing, signing and commenting on PDF documents. It's the only PDF viewer that can open and interact with all types of PDF content - including forms and multimedia - and is available across leading desktop and mobile device platforms
Property(S): DV = 11.0
Property(S): MSIRESTARTMANAGERCONTROL = Disable
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): RestartManagerOption = CloseRestart
Property(S): DEFAULT_VERB = Read
Property(S): UPDATE_UI_MODE = 3
Property(S): BLOCK_APP_TIMEOUT = 120
Property(S): BLOCK_ENTRYPOINT_LOGGING = 0
Property(S): LC_UNSUPPORTED_OS_2 = Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/reader_system_reqs.
Property(S): LC_UNSUPPORTED_OS_1 = This application cannot be installed on this operating system
Property(S): AppsInUseUnknownAcrobatApps = Applications that are using Adobe Reader or Adobe Acrobat
Property(S): EmbdUI = 1
Property(S): ADOBE_LINK = http://www.adobe.com
Property(S): _WebLinkChecked = 0
Property(S): CurrentProduct = 0
Property(S): DWUSLINK = CEFB870FBECC80BF79AC97C8298C978FD9DCB78FCEDC5098CE8B974F99DBF0F8CEEC50A809AC
Property(S): LogonUser = Lavdang
Property(S): PROCESSPATHWITHID = %s with process ID: %d
Property(S): LANG_LIST = en_US,ca_ES,eu_ES,bg_BG,zh_CN,zh_TW,cs_CZ,da_DK,de_DE,es_ES,et_ET,fr_FR,hr_HR,hu_HU,it_IT ,ja_JP,ko_KR,lt_LT,lv_LV,nl_NL,nb_NO,pl_PL,pt_BR,ro_RO,ru_RU,sk_SK,sl_SI,fi_FI,sv_SE,tr_TR ,uk_UA
Property(S): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
Property(S): UNKNOWNPROCESSWITHID = Unknown process with process ID: %d
Property(S): Square = 1
Property(S): SUPPRESSLANGSELECTION = 1
Property(S): ISReleaseFlags = ENU,READERBIG
Property(S): VirtualMemory = 39564
Property(S): PhysicalMemory = 12278
Property(S): Intel = 6
Property(S): Msix64 = 6
Property(S): Privileged = 1
Property(S): MsiAMD64 = 6
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): RecentFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): PrintHoodFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): NetHoodFolder = C:\Users\lavdang\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): RemoteAdminTS = 1
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionMsi = 5.00
Property(S): MsiSystemRebootPending = 1
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Property(S): CLIENTPROCESSID = 7364
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Property(S): IsAdminPackage = 1
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {8017784A-94A5-40AD-AE48-D46040E2A00C}
Property(S): MsiLogFileLocation = D:\ReaderXI.log
MSI (s) (D8:AC) [17:09:55:668]: Note: 1: 1708
MSI (s) (D8:AC) [17:09:55:668]: Product: Adobe Reader XI (11.0.03) -- Installation operation failed.
MSI (s) (D8:AC) [17:09:55:669]: Windows Installer installed the product. Product Name: Adobe Reader XI (11.0.03). Product Version: 11.0.03. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
MSI (s) (D8:AC) [17:09:55:671]: Deferring clean up of packages/files, if any exist
MSI (s) (D8:AC) [17:09:55:671]: MainEngineThread is returning 1603
MSI (s) (D8:90) [17:09:55:671]: Calling SRSetRestorePoint API. dwRestorePtType: 13, dwEventType: 103, llSequenceNumber: 230, szDescription: "".
MSI (s) (D8:90) [17:09:55:672]: The call to SRSetRestorePoint API succeeded. Returned status: 0.
=== Logging stopped: 6/5/2013 17:09:55 ===
MSI (s) (D8:90) [17:09:55:673]: User policy value 'DisableRollback' is 0
MSI (s) (D8:90) [17:09:55:673]: Machine policy value 'DisableRollback' is 0
MSI (s) (D8:90) [17:09:55:673]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (D8:90) [17:09:55:673]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (D8:90) [17:09:55:674]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (D8:90) [17:09:55:674]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (D8:90) [17:09:55:674]: Restoring environment variables
MSI (s) (D8:90) [17:09:55:675]: Destroying RemoteAPI object.
MSI (s) (D8:E8) [17:09:55:675]: Custom Action Manager thread ending.
MSI (c) (C4:F0) [17:09:55:676]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C4:F0) [17:09:55:676]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/5/2013 17:09:55 ===

This thread is pretty old, are you still having this issue?

Running Safari 6.0.3 When trying to print files using Adobe Reader 11.0.02, print preview screen is all black. If files are attached to an email, receiver can't open it. It does work OK in Firefox 19.0.2 Any ideas?

Running Safari 6.0.3 When trying to print files using Adobe Reader 11.0.02, print preview screen is all black. If files are attached to an email, receiver can't open it. It does work OK in Firefox 19.0.2 Any ideas?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Viewing issue with Adobe Reader

Hi there,
I'm having an issue with Adobe reader, which appears to be not related to platform or version. To cut a long story short. I've created an A4 design in Photoshop. Part of this design includes some boxes, that have been given an outline (border) effect. Also bare in mind that the Photoshop files are being created at 350dpi.
When I put my design into Illustrator/ InDesign and then generate a PDF file. I then go and look at the pdf file and when the zoom is at 100%, the edges of the boxes are not straight, you'll get a slight offset half way along for example. However, when I zoom in to 400% the problem disapears and the lines (edges) look perfectly as they should.
Does anyone know about this issue? I'm worried that when I print from the PDF, this issue will be in the print-out - or will it be OK when I print it seeming as it dissapears at 400% zoom.
Any prompt answers or help would be appreciated.
Kind regards,
Luke

Can you open Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

No printer option or printer icon in Adober Reader

I have no printing option or printer icon in Adobe Reader, using Windows 8, downloaded most recent version of Reader

Please keep the problem in one topic.

Duplex Printing Problem in Adobe Reader X (Mac)

My normal printer setting is for duplex printing. However, Adobe Reader X will only print on one side of the paper.. This is on a MacPro under Mac OSX 10.6.6 and Adobe Reader X Version 10.0.1 printing to a Canon IP4500 inkjet printer. Other applications duplex fine.
Any one else with this problem? Fixes or workarounds?

After having the problem / aggravation, I went through each area trying to
learn how to get past it. Finally, I checkmarked 3x "Don't Show Me This Again"
Then I established a default printer thereby forcing Adobe to retain print preferences
instead of defaulting to "Any Printer" and losing custom settings
STEPS I TOOK (you may know of something faster, easier?)
CTRL P or File, Print to receive standard print dialogue
Within "Printer:" use drop down to select "PRINT & FAX Preferences...."
Note: You can set print & fax preferences thru System Preferences, but for
now we're here
Select the printer you will normally use and set up a default printer (for Adobe)
If the Lock at bottom left is closed it will require the system admin ID and PWD
to unlock/lock in order to make changes :-)
Once finished close this (top left)
You will be returned to this panel
To the right of the "Printer:" drop down is the arrow that expands your options,
make sure it is aiming UP
Middle of screen is "Layout" Select the drop down and select "Two-Sided Printing"
Look at the next screen image posted below and you will see there's more steps to
follow for two sided printing
Check mark "Print Both Sides"
By Re-Opening the Drop down now showing "Two-Side Printing", you can of
course adjust other items while here
Paper Type/Quality allows you to select items such as print quality, color settings
Select "Print" (bottom right of screen) to return to Adobe Reader Print Page
Save time by opening the "Presets:" dropdown and save this as a custom print setup name
i.e. grayscale_DblSided, Color_DblSided...
Finally, Check Mark "Reverse Pages" to print Back to Front and help Adobe
not to print a single sided first page and double sided pages for the others... Nice!
It's time to press "OK" and hover over the printer to ensure Adobe didn't send
instructions to print your 100 single side pages despite all best efforts
Since going through this rigamarole I have not had to reset it every time
Message was edited by: MACGASM
Message was edited by: MACGASM

Can you print comments in Adobe Reader 8?

I have a PDF document that has several comments ("sticky notes") added to it. I need to be able to print the document with the comments. However, I can't seem to find a way to do this. I've been searching online, but still can't find a solution.
I have gone into print settings and selected 'Document and Markups', but still the comments don't print. Another site said to go to Edit > Preferences > Commenting > Print Notes and Popups , but I don't have a "Commenting" option.
I don't understand why I would be able to add comments, but not be able to print them. I've checked the security on the document, and it's set as "Commenting Allowed". So I'm all out of ideas. Do I have to have Adobe Professional in order to print comments?

Hi, I found this on Adobe's site. Give it a try.
Cheers,
Jenny
Windows:
In order to print comments from Adobe Reader 6, 7, or 8 you need to change a registry key. Please note that you edit the registry at your own risk.
Open the registry editor and browse to the following key:
HKEY_CURRENT_USER\Software\ADOBE\Acrobat Reader\6.0(or7.0, or 8.0)\Annots\cPrefs
Double click the 'bprintCommentPopups' key and change the value to 1
For Adobe Reader 8 you will need to add the key manually.
Add the following Reg key:
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\8.0\Annots\cPrefs]
"bprintCommentPopups"=dword:00000001

Issue: installed Adobe Reader XI, Norwegian version, existing pdf will not open or appear empty

I have uninstalled and reinstalled a number of times, but I still have the same issue. Adobe automatically gives me the Norwegian version as I live in Norway. When I open existing pdf files they appear empty, and automatically close themselves after a few seconds.
Any idea how I can solve this problem?
Your input is highly appreciated!
Thank you.
R

Thank you so much for your swift response, Pat! The first step – accepting the Eula license agreement solved my problem ☺ ☺ ☺
Wish you a great day – you just helped making mine a lot better!
Randi
Fra: Pat Willener [email protected]
Sendt: 27. august 2013 09:09
Til: Randi Hognestad
Emne: Issue: installed Adobe Reader XI, Norwegian version, existing pdf will not open or appear empty
Re: Issue: installed Adobe Reader XI, Norwegian version, existing pdf will not open or appear empty
created by Pat Willener<http://forums.adobe.com/people/pwillener> in Adobe Reader - View the full discussion<http://forums.adobe.com/message/5629375#5629375

Having nav buttons outside print area in adobe reader

I am building a parts manual and want my nav buttons off to the side of the 8.5"x11" document in sidebars. Easy to accomplish in Indesign but when exported to pdf , the print feature in Adobe reader prints the total width of the document. I want the customer when select print to just print the center frame (no nav buttons)and not have to set up crops etc for printing. Ive seen parts manuals like this and am having a hard time accomplishing this myself. Any help would be appreciated.
Here is link to an example of this pdf
http://www.mediafire.com/?h62z5y341wyky66
Thank you in advance

Just set their visibility to "Visible, but doesn't print".

Problem printing patterns with Adobe Reader 9

Hello all
We have a mix environment of Windows 7/Vista with Adobe Reader 9.2 and Windows XP/2k with Adobe Reader 8.1.7. Documents including charts with patterns created with the option Save as PDF from Word 2007(SP2) look and print fine with Adobe Reader 8, but the same documents look and print the patterns a lot more compressed with Adobe Reader 9. All computers print to the same printers with the same print drivers (a windows print server). Attached is a sample PDF file. I've installed Adobe Reader 9.2 also on Win2k and WinXP computers with the same results, so the problem doesn't come from the OS.
Any idea on what's wrong with Adobe Reader 9? Is it a configuration problem or defaults changed in Adobe Reader 9?
Thanks in advance.

You need to use Adobe Acrobat; Adobe Reader does not support editing.
-vaibhav

Bug #2421120 - printing issues in Adobe Reader 9.1.3

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