Bug report: import image failure

When I try to import images (formatted as either .gif or
.jpg) some fail to load and a blank outline of the appropriate
dimensions appears. Images that fail to appear have been set to
grayscale and/or RGB, and have a file size less than 200 KB.

We are currently investigating this issue and will update
shortly.

Similar Messages

Bug Report: Original image location sometimes displayed in PDF created with Word 2013

I found a non-critical security bug in Office 2013.
Here is the issue:
If you drag and drop an image into Word 2013 (I'm using x64 version in Windows 7 if that matters) and then save as PDF (using the default settings) it saves the full file path of the original file in the PDF such that the full path name gets displayed when
you hover over the image. I've only tested this in Adobe Reader XI. If you use the Insert Picture method then this does not occur.

I found this posting as I have now "rediscovered" this issue. I came to the same conclusion - edit ALT TEXT for every image.
However, I think it is confusing that these paths of image file are not considered Personal Information that can be removed using the Inspect Document feature (I tried - was not successful). The list of things to be removed using this wizard is quite extensive
- and some of them less visible than these file paths.
It would be interesting to know if this is going to change with future updates of Word. Why is an ALT TEXT included at all per default? I think using the file path in ALT TEXT should be made optional. Is there a way to turn off this default embedding of
the full path?
As the OP I also used Office 2013 on Windows 7 64bit.
Elke

Bug report: import button shows incorrect state for Photo CDs

When inserting a Kodak Photo CD, a graphic of a CD instead of the array of photos appears (that's fine).
The button in the lower right portion of the window says "Stop Import". When pressed with the mouse, import begins. If pressed during the import, importation stops. While the behavior is correct, the button should say "Begin Import" and then change to "Stop Import".
MikeR

this is user to user forum - if you need to report an issue to Apple use the iPhoto feedback under the iPhoto menu
LN

Bug Report: Import Hangs Indefinitely

I've tried several times to get import working, but it always hangs. I have about 40k pictures (jpg, cr2, dng, a few movies) on an external drive. Different amounts get imported each time I try before the hang. The most I've been able to import is about 3k.
Windows 7 x64, 16GB, i7
I have 3.6 installed, so this is with a clean/new catalog.
I've tried synchronizing after killing the process with no luck.
Once it hangs, LR is responsive, and I can close it, but the process sticks around.
I'm not sure what other info would help here, please let me know if there are other details I can provide.

I've seen this happening too, but with less photos, about 500, import takes forever compared with 3.6, if it does the import at all... Windows 7 64, an HP Z800 with 24 GB or RAM and a Quadro 5800 and 16 cores.

Aperture 3 will not import image files on hard drives (need bug check).

For the past several days, I've been encountering an issue where Aperture will not recognize photos on a local hard drive (internal or external) for import, but will recognize the exact same image if it is located on a flash card. In fact, I can drag an image from a card to my desktop and it will not be recognized. If I drag it back to the card, it is available for import again. It is not a 100% occurrence however, but doesn't seem to have any rhyme or reason. Restarting Aperture does not help, but this is not to say it won't be working fine the next day.
I am investigating whether anyone else has this issue for a possible bug report.
Thanks

I'm having this problem right now. If I switch to a flash card reader with a card inserted, it immediately shows the thumbnails of files available for import. I just finished importing a backup folder of images and that worked as expected, but going back to other folders show nothing inside of them to import.
The File Types panel from Import Settings shows no exclusions checked and the RAW+JPEG Pairs settings do nothing (in any case, this should only apply to RAW+JPEG pairs, which I don't have).
Anybody else find anything that worked?

Bug Report: DW CS5.5 Crashes Every Time On An Image Map

I am posting this in lieu of contacting Adobe support. I went to my account to send Adobe a bug report and was told I needed to contact support via phone. That's pretty crappy. As a licensed user who's owned it less than three months, there's no direct path to tell you guys that your software is broken?
Here's the deal: I am working on an HTML landing page with one image map attached to one image. Literally, every time I make a modification to the code near the image (tied to the image map) then click into the live preview window, Dreamweaver CS5.5 crashes like a 70-year old on a bar of soap on the floor of the shower. It crashes hard. My only relief is to save the file before clicking into the live preview window. That's my only workaround to the problem.
But I'm left amazed that I can crash it every single time over an image map, flicking from the code to the preview pane. You would think that at version 11.5, a minor thing like that wouldn't hemorrage the supposed creme de la creme of web design software.
Here's the code I'm editing that causes it to crash:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
          <?php
          require_once("/var/www/html/c/index.php");
          $recip_name = $subscriber['first_name'].' '.$subscriber['last_name'];
          ?>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<link href="/c/print.css" type="text/css" rel="stylesheet" media="print">
<title>Membership Special - No Commitment</title>
</head>
          <?php // Google Link Tracking Code ?>
          <script type='text/javascript' src='/c/google-analytics-code.js'></script>
          <?php // End Google Link Tracking Code ?>
    
          <link rel="stylesheet" type="text/css" href="http://yui.yahooapis.com/2.9.0/build/reset/reset-min.css">
    <style type="text/css">
                    body {font:normal 14px/1.25em Georgia, "Times New Roman", Times, serif;}
                    h1,h2,h3,h4,h5,h6 {font-weight:bold;color:#333333;}
                    h1 {font:normal 28px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                    h2 {font:normal 24px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                    h3 {font:normal 20px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                    h4 {font:normal 16px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
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                    h6 {font:normal 8px/1.5em "Trebuchet MS", Arial, Helvetica, sans-serif;}
                    a, a:link, a:visited, a:active {color:#0055FF;}
                    a:hover {color: #002AFF;}
                    #wrapper {margin:0 auto;width:432px;}
                    #header, #footer {margin:20px auto;text-align:center;position:relative;}
                    #footer {margin:40px auto;}
                    #coupon {position:relative;}
                    #coupon, #coupon img {margin:0 auto;text-align:center;}
                    .personalization {position:absolute;width:100%;text-align:center;text-transform:uppercase;}
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<body>
<div id="wrapper">
<div id="header">
          <h3 class="printcoupon"><a href="javascript:window.print();">Click here to print your coupon</a></h3>
</div>
<div id="coupon">
          <img src="images/19415coupon-01.jpg" width="432" height="432" />          
<img src="images/19357coupon-02.jpg" width="550" height="602" usemap="#imagemap" class="dontprint"/>
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<div id="footer">
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Bug Report and Feature Request https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Bug Report - Windows 8.0 - 6.0.1 USB arbitration causes USB keyboard driver failure

Can't find a place to submit a bug report. So here goes.
Full Error Message:
Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory.
Problem Occurs:
Windows 8.0 x64
Vmware Player 6.0.1 build-1379776
Problem:
A USB keyboard ceases to function on the host operating system following the first host OS reboot after installing 6.0.1 on Windows 8.0. This issue does not occur with 6.0.0. The issue disappears upon uninstalling Player 6.0.1. Reinstallation allows Player to operate as expected, but issue re-appears after host OS reboot.
The issue happens immediately after host OS loads, and continues irrespective of whether VMWare Player is launched.
Looking at the keyboard drivers, the usb keyboard's driver has not loaded (see attached images). The built-in keyboard driver however reports no errors and continues to operate as usual.
Changing the USB keyboard device to that of a different manufacturer does not resolve the issue. Any USB keyboard driver appears to fail.
Work Around:
1) Launch msconfig
2) Disable VMWare USB arbitration service
3) Reboot
4) USB Keyboard works. VMWare Player continues to operate as normal, minus the ability to mount USB storage devices on the guest OS.

This issue was fixed on my PC as follows.
1) Taking ownership of the above usb*.sys files in the drivers folder
2) renaming them to usb*.sysold
3) Using Device Manager to uninstall all USB devices with the yellow warning ! next to them
4) Doing a Scan for Hardware changes via the Device Manager toolbar and then waiting a few moments whilst the USB devices are re-installed with signed drivers.
Hope this helps you....
usb drivers files in my drivers folder after the above process:
12/02/2013 04:12            19,968 usb8023.sys
21/11/2010 03:24            32,896 USBCAMD2.sys
27/11/2013 01:41            99,840 usbccgp.sys
12/07/2013 10:41           100,864 usbcir.sys
27/11/2013 01:41             7,808 usbd.sys
27/11/2013 01:41            53,248 usbehci.sys
25/03/2011 03:29            52,736 usbehci.sysold
27/11/2013 01:41           343,040 usbhub.sys
25/03/2011 03:29           343,040 usbhub.sysold
25/03/2011 03:29            25,600 usbohci.sys
27/11/2013 01:41           325,120 usbport.sys
25/03/2011 03:29           325,120 usbport.sysold
14/07/2009 00:38            25,088 usbprint.sysold
11/03/2011 04:37            91,648 USBSTOR.SYS
25/03/2011 03:29            30,720 usbuhci.sys
21/11/2010 03:23           184,960 usbvideo.sys
              19 File(s)      2,783,104 bytes
The .sysold files are the ones I renamed, I think also renamed the usbccgp.sys - but accidentally deleted it after the rename..

Where can we submit bug reports?

I'm unable to submit a bug report re: Lightroom's export resizing, because following the trail at feedback.photoshop.com leads you to sign in with your Adobe ID before you can submit the report but when I sign in, the page just says photoshop.com accounts can no longer be created. So, that website failure aside, the text of bug report I was trying to submit:
Lightroom 5's export isn't resizing exactly to specified long edge. For example, when I restrict long edge to 1920, the exported files are 1919. Same with 1024, I get 1023px files instead. If I export from Adobe Bridge, then the long edges are calculated correctly. This problem didn't happen with LR4. Files being exported were DNG and TIF.

Thanks Rob. I tried with both FF and Chrome, and didn't have cookies blocked, still no joy on that front. I already have an Adobe ID (signed in at adobe.com and in creative cloud) but I'll try again at the photoshop.com forums in a few days.
Didn't think about the original dimensions thing.. perhaps that might be it:
If I create a 4000px wide tif in photoshop, import it to LR5, then export to 1920 it outputs a 1920px file. If the source file is a DNG (or TIF after editing in PS) from my D800 (7360 x 4912 uncropped), then LR5 on export outputs a 1919px file instead of 1920. I also created a new file in PS with 7360x4912 dimensions, and after importing that into LR5, I get the same off-by-1 export resizing.
Doesn't seem to matter if the image is cropped (within LR5), if the source file's original dimensions are 7360x4912 (at least on my Win7 PC), LR5 outputs 1919px. If I create a 7380x4912 image, then LR5 resizes to 1920px correctly.
For now I'll just have to go through the extra step of exporting from Bridge, but hopefully someone at Adobe's LR team sees this thread and is able to reproduce & fix this bug.

Image importer fails to import images under iPhoto library folder

If a JPEG image is located in the default iPhoto library directory (i.e. ~/Pictures/iPhoto Library/Originals/...), mdimporter isn't able to import all the metadata from the image. The error message (when -d2 flag is used) is "Importer indicated failure" (full output attached below). When mdls is used to list all the metadata of that image, a lot of metadata is skipped (e.g. kMDItemAcquisitionMake and kMDItemAcquisitionModel). Naturally, mdfind or Spotlight search menu item doesn't see that metadata either.
However, if the same file is moved to another location or if iPhoto library is located in some other path than ~/Pictures/iPhoto Library then mdimport succeeds and mdls lists all available metadata normally, so mdfind and Spotlight search menu item are able to find that image based on full metadata.
IMHO, this is clearly a bug (and I'll report it via bugreporter), but I would still like to hear any workarounds to this issue.
mdimporter output:
mdimport -d2 ~/Pictures/iPhoto\ Library/Originals/2007/Roll\ 43/09012007019.jpg
2007-02-20 16:48:23.173 mdimport[545] Import '/Users/nzhuk/Pictures/iPhoto Library/Originals/2007/Roll 43/09012007019.jpg' type 'public.jpeg' using 'file://localhost/System/Library/Spotlight/Image.mdimporter/'
2007-02-20 16:48:23.173 mdimport[545] Importer indicated failure for file '/Users/nzhuk/Pictures/iPhoto Library/Originals/2007/Roll 43/09012007019.jpg'
2007-02-20 16:48:23.173 mdimport[545] Sending attributes of '/Users/nzhuk/Pictures/iPhoto Library/Originals/2007/Roll 43/09012007019.jpg' to server. Attributes: '{
"comapple_metadatamodtime" = 190044947;
kMDItemContentCreationDate = 2007-01-09 16:15:47 +0200;
kMDItemContentModificationDate = 2007-01-09 16:15:47 +0200;
kMDItemContentType = "public.jpeg";
kMDItemContentTypeTree = ("public.jpeg", "public.image", "public.data", "public.item", "public.content");
kMDItemDisplayName = {"" = "09012007019.jpg"; };
kMDItemKind = {"" = "JPEG Image"; };
MacBookPro 2GHz Mac OS X (10.4.8) iPhoto 6.0.5 (316)
MacBookPro 2GHz Mac OS X (10.4.8) iPhoto 6.0.5 (316)

I can drag an image from, for example, the desktop, but if I delete that file on the desktop I won't be able to open that image in iPhoto, even if I've imported it
That's an indication that you may have your library set up as a referenced library:
Check the Advanced preferences in iPhoto to see if that checkbox is selected or not. If it isn't checkec, check it and try importing agan.
To make sure all Photo Stream photos are automatically imported into your library set up iPhoto's PS preferences like this:
You should read this User Tip by Terence Devlin which is the best treatise on how to access photos (for use outside of iPhoto): How to Access Files in iPhoto
OT

Who goes over bugs in the "bug reporter"?

I opened a bug in the "bug reporter" - for my point of view is really important (UX bug) and up to now there is no response what so ever.
I assume that there are lots of bugs, but still, go over and see what's what.
to make things short, my bug (which I checked over all iPhones, with iOS 6/6.0.1 - except for iPhone 5) shows that when attaching images in landscape mode, the keyboard is cut (looks like it's stuck in portrait)
my bug number is 12401335, so if anyone knows, please let me know so I can let the iPhone guys on this issue....

thanks for the quick response. if to tell the truth, I hoped that this issue will be resolved in this version (6.0.1)
I don't know what device you have. if it's not 5 and you have iOS 6 (or above), you can check for yourself the bug...
you hold your device in landscape mode, open an image, send it in a message (so far so good)
still in landscape mode, click on adding an additional image, choose one and see the keyboard half the size...
do that and tell me if it's not important

Where to send bug reports?

Can someone give me an address where i can send bug reports? I mean email or specific web address.
Recently i updated my E70, and now i cannot listen music or watch movies.. the volume is so low that when someone speaks to me even if I'm wearing headphones (stereo from n70) i cannot hear the music. Not to mention playing movies - i have to be in bed - in COMPLETELY quiet enviorment to be able to understand what they are speaking. That was not a issue before the update, and I can say that I was really happy with the sound quality then (ok this can be a marketing move to sell your music phones, but is it necessary to cripple a already working phone?).
here is list of other bugs:
occasionally when i try to print large images and text, or press print preview i get out of memory errors.
if i set headers and footers to off and resize the margins of the document i still get "header and footer not in bounds" error when i try to print or preview
once in 30-40 times when i save word document in the native application the file is saved, but when i try to open it I get an error, when I transfer the file to the pc I cant open it there as well because it is corrupted - this is REALLY annoying because i use the phone to enter really important meeting notes, and or dictations at the university
there should be tool to switch to landscape mode like e60 one
it will be good if we can download additional writing languages to the phone - the language files are saved in the ram folder, and it will be really nice if we can add others to internal memory folder as well - I'm using Bulgarian version of the phone yet i don't even have Cyrillic ...
Nokia supports
Nokia-MIDlet-Original-Display-Size: 176,208
Nokia-MIDlet-Target-Display-Size: 352,416
which is used to change the resolution of java games and programs, but this has to be added to every single jar file - there should be a way (maybe in application manager) to set this setting to every program we want. And i think there should be a way to change the resolution of sis games and programs as well, i don't know how the resolution is realized in symbian but there should be a way to switch it.
there should be boost microphone in camera settings
ctrl+c, ctrl+v,ctrl+x,ctrl+b are working but ctrl+a doesn't select all
Please give me contact details to someone that can actually look into these bugs and suggestions.
Thanks
Anton Banchev

Lots of updates to Portal are being done as we speak...
This Bug Report page will be updated for "Creator 2" release value, very soon
Also the System Information:
Paste in the top contents of your ide.log file, located at <ide_userdir>/system/ide.log
will be updated to include $creator2_userdir/var/log/messages.log (for JSC2)
-Sakthi

Cisco Prime 2.1 import images

Hello, I have a problem with Cisco Prime 2.1 import images from files or directly from devices.
The output of the job when I try to import from devices is
Image collection from source
Copying Image to Staging Location
Copying Image to Repository
SUCCESS
SUCCESS
FAILURE
The output of the job when I try to import directly is
FAILURE
Image collection from source
Collecting image with Protocol : TFTP
Device IMAGE Import Failed...
Collecting image with Protocol : SCP
FAILURE
IN_PROGRESS
FAILURE
IN_PROGRESS
SWIM_20002:Image Collection has not succeeded from device, Please check the status of the device or re-sync the Device from Device Work Center.
I read in another topic that it's could be a bug, do you know if there is a solution for the problem?
Thanks

I seem to have the same problem, strangely enough importing a universal image for 2960s worked fine, but I get thos error when trying to import a 3750x image

Did you know that Google toolbar doesn't work properly in FF rc1? I have filed a bug report to Google about this

The Google toolbar doesn't recognize a left mouse click when selecting a 'suggestion'. It's OK using the keyboard, however. I have filed a bug report with Google, but as this is an important extension thought you should know.

See also: http://forums.adobe.com/message/4662367#4662367
-Noel

Bug report: vpn (ipsec) interface number in snmp always change

Hi,
this is a bug report for RV082 hardware version 3 and 4, firmware version 1.x, 2.x and 4.x (all latest versions). I hope someone from cisco/belkin reads it.
Summary:
The snmp interface number of a VPN Tunnel change when the VPN tunnel disconnect and then re-connects.
What should happend:
The VPN Tunnel number 1, should always have the same snmp interface number. In RV082 v4, this number should always be 10. For example, the LAN, WAN1 and WAN2 always have the same snmp interface number.
What is the problem:
The VPN Tunnel number 1 change the snmp interface number, from 10, to 11, to 12, etc.
How to reproduce:
create a VPN Tunnel using 2 RV082 or 1 RV082 and 1 RV042. Once the VPN Tunnel is connected write down the snmp interface number. A few days later, disconnect the cable of block internet access. Then restore the internet conection and write down the snmp interface number, you should note that the snmp interface number have changed.
Tools used:
PRTG Network Monitor
Please take a look at the attached image, note all the "ppp" interfaces, theres only 1 VPN Tunnel (gateway-to-gateway) defined.

Hi Tom,
many thanks for your reply.
I see that I have to call Tech-support, in order to report a very technical situation, explaining them this is a bug report and I want them to make a better product.
Since I won't pay a dime for this problem to be fixed, I can only see pain in this path(calling to speak with a tech support representative).
I also readed that Belkin has bought Linksys, so I don't know if the RV082 will remain with Cisco or will go with Belkin.
So, my only hope is to document this bug, that is pressent inall firmware version and hardware version of the RV082 as of today.
many thanks for your help,
regards,
Oliver

Bug Report: Shortcuts for Adjustments in 3.1

I have verified that bug with a brand new test account (Aperture 3.1 and OS 10.6.4 with latest Pro Update):
- Make an adjustment to an NEF-file
- save that adjustment as a preset
- assign a keyboard shortcut to that specific adjustment
Switch to the next NEF-file and make your usual adjustments:
- initiate that shortcut to apply the already saved preset/adjustment
All of a sudden, all already applied adjustments are set back to defaults!!!!
To sum up:
Shortcuts are presently not useable!
Bug Report was filed!
Any observations???

I got it myself. My shortcut combination contained the option key. That causes AP to replace any adjustments already made to the image. You have to use a keyboard short cut combination without the option key.
The question is, why AP 3.1 is not smart enough to refuse such a combination??? In version 3.0.x everything worked fine!!!

Bug report: import image failure

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