Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down.

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
Restarting videos works and looks like video is getting deleted.
Just a bug report

You might want to report that to Apple instead of to the other users in this forum.
http://www.apple.com/feedback/iphone.html

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ITunes for Windows 8 does not see iPhone and iPad

In my HP Envy notebook, iTunes (last version) does not connect to iPhone and iPad. Note that the PC connects to both. Only iTunes does not. I think this version of iTunes for windows does not use the correct USB driver.

Hi there luigifonti,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

HT2731 my wife and I share an itune account. we both have our own iphone and ipad. how do i share my contacts and calander information between my iphone and ipad but not own her devices

my wife and I share an itune account. we both have our own iphone and ipad. how do i share my contacts and calander information between my iphone and ipad but not own her devices

Have her get her own Apple ID and then set up Family Sharing: Start or join a family group using Family Sharing - Apple Support

Can I use iTunes Match on my Sonos with my iPhone and iPad?

Can I use iTunes Match on my Sonos with my iPhone and iPad?

I have Sonos. No, it won't use iTunes match. It will allow you to stream your itunes media, but only the files you have on a hard drive on your network.
ETA: It does let you play other internet services such as Spotify though.

Yes I screwed up iTunes, iPhone and iPad, but I'm sure you guys can fix it, right?

Ok, so I re-formatted my hard drive and re-installed osx without realizing that I hadn't saved my songs and my aperture library file. At least i have my 10,000+photos on my external drives in a nice folder structure!
Here's the catch - I had all songs and apps on my iphone and ipad - when i upgraded to iOS5 on the phone, I lost it all becuase i had to re-sync the phone wiht the computer -
now i have all my songs and apps on the ipad, but I am still missing my purchased music content. I have a record of my purchases in the itunes store account section, but how can i get this stuff off the ipad and then sync to my computer/phone? Anyone? Bueller, Bueller, Bueller?
Okay mac geniuses and work-arounders, I need some good ideas -
I did download and use a program called Senuti to get my songs off the ipad, but for some reason it wouldn't copy the purchased content and woudln't copy the apps.
Good luck! I'm ready and waiting for all ideas, and A HUGE thank you in advance for all your help!
Sincerely,
Mr. Should-have-backed-up-better-but-it-was-3-in-the-morning-and-i-don't-function-w ell-without-sleep

never-mind- i was able to use file- transfer purchases-
only weird thing - when i called applecare, they didn't mention this little tid-bit.

ITunes on a PC with Windows 7, iPhone and Ipad

iTunes installed on a PC with Windows 7, you can sync with an iPhone and Ipad users and different accounts?

Are you sure that you have the iCloud control panel downloaded and installed?
You should also check the iCloud add in. Click the File menu. Then click Options in the left panel of the Outlook window. Click Add-Ins in the left panel of the Outlook Options window. Look at the list of add-ins beneath "Active Application Add-Ins" make sure "iTunes Outlook add-in" and "iCloud Outlook Add-in" are selected.
To add enable the add-ins, in the Manage box at the bottom of the Outlook Options window, select COM Add-Ins, and then click Go. In the COM Add-Ins dialog, navigate to the iCloud add in and and you should be able to enable them.
Once you have the refresh button, the push connection is ON again
Let me know if it work

We have the same icloud but we want to take one iphone off, how do i do that and not delete the info. off the second iphone?

Me and my sister share the same itunes account. She wanted to update her phone and get the icloud. I already have the icloud on my phone. When we did this all of her contacts and everything came on my phone. I didnt know that if i deleted them off my phone, the would go off of her phone! Is there any way off gettin those back? Also, i want to take her off my icloud accout and put her onto her own, how do i do that? I know it says you can go and delete the accout but i dont want to do that because im scared that if i do it will delete all of my stuff too! Can anyone help me?

With the current iTunes version, there is no Sync Apps selection.
For an app in your iTunes library that is currently installed on your iPhone that you don't want on your iPhone, you can select Remove foir the app under the Apps tab for your iPhone sync preferences with iTunes followed by a sync. Below the Apps window under the Apps tab for your iPhone sync preferences with iTunes, deselect Automatically install new apps if selected.
To prevent apps downloaded direct with your iPhone from being downloaded with iTunes on your computer, at the iTunes menu bar on your computer go to iTunes > Preferences > Store. Below Automatic Downloads, deselect Apps if selected.

ITunes 11 won't sync with my iPhone and iPad, but will with my iPod!

Why won't my iPhone 4S and iPad 2 sync with iTunes 11? My iPod Classic syncs fine, but iTunes 11 does not even recognize my iPhone 4S and iPad 2. Both are visible in My Computer so I know it's not a USB or connection problem.

Just guessing here as I don't have an Iphone or Ipad.
Try to enable Show Side Bar (Menu Bar - View - Click Show Side Bar) (Keyboard Short Cut Ctrl + S)
Can you see them now ?
Edit: // Some suggestions you can try from other discussions
verified that all the itunes services are running
apple mobile device, bonjour service & ipod service?
Finally tried to update driver and it said I had the latest driver for Windows 7. I then disabled it, hard reset on iPad (original iPad) and when it was back on it installed the driver on my computer. Enabled driver and GLORY! It finally works normal.
Link: https://discussions.apple.com/thread/3058543?tstart=0

There is a website that does not download, but it is not the site since it downloads ok on my iphone and ipad. Does anyone know what this might be?

There is a specific website that does not download, but it is not the site since it can be viewed on my iphone and imac. Does somebody know what to do?

And what website would that be ?
Might be good to provide the link, so that we can check it out.
Stefan

HT1386 my version of itunes is locking up on both my iphone and ipad when i sync them at step 6

anyone have any ideas how to fix this?

Thanks whatheck, that worked! I confirm that my antivirus (ESET Smart Security) was interfeering:
I disabled ESET and synched - it worked!
Then I also backed it up manually, and that worked also (30 seconds).
Then I re-enabled Eset and backed up again... it still worked...
BUT then I Synched again, and it failed! Had to kill iTunes and the applemobiledeviceservice with taskmgr.
So I turned off realtime file system protection in Eset, and after restarting iTunes (with 3gs still connected), Itunes said "Verifying PaulW's iPhone" for a couple minutes.
- Then it synched fine (couple minutes at most - got a new podcast).
- Then I backed up again manually which worked (10 seconds!).
- Then I synched again, no problem.
Note that AppleMobileDeviceService.exe is still using 50% cpu when sitting there doing nothing, even with iphone not connected. Have to kill it manually (in task manager - processes) or cpu fan runs constantly.
FYI: my ESET is a couple weeks out of date (subscription expired) will have to update it...

ITunes is locking up during sync of iphone and ipad during backup

When I try to sync either my iPad or my iPhone 3GS, iTunes is locking up during the backup stage of the sync. This started two days ago.

Thanks whatheck, that worked! I confirm that my antivirus (ESET Smart Security) was interfeering:
I disabled ESET and synched - it worked!
Then I also backed it up manually, and that worked also (30 seconds).
Then I re-enabled Eset and backed up again... it still worked...
BUT then I Synched again, and it failed! Had to kill iTunes and the applemobiledeviceservice with taskmgr.
So I turned off realtime file system protection in Eset, and after restarting iTunes (with 3gs still connected), Itunes said "Verifying PaulW's iPhone" for a couple minutes.
- Then it synched fine (couple minutes at most - got a new podcast).
- Then I backed up again manually which worked (10 seconds!).
- Then I synched again, no problem.
Note that AppleMobileDeviceService.exe is still using 50% cpu when sitting there doing nothing, even with iphone not connected. Have to kill it manually (in task manager - processes) or cpu fan runs constantly.
FYI: my ESET is a couple weeks out of date (subscription expired) will have to update it...

Since latest upgrade why does my iPhone and iPad battery usage seem greater?

Following the latest upgrade (April 2014) the battery usage on both iPhone and iPad is greater than before (50%+ in one day). Any ideas why or do I need to close anything?

Hi Irfromgbr,
For battery troubleshooting, please check out the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
And for extending your battery life, the following article has good suggestions:
Batteries, iPhone
http://www.apple.com/batteries/iphone.html
Thank you for using Apple Support Communities.
Nubz

Since upgrading to iOS 6,my 4s freezes up, so I cant submit my passcode. Updated apps shut down unnexpectedly. Another quality miss, Mr. Cook?

Since upgrading to iOS 6,my 4s freezes up, and I have had to restore it once already. Today it looks like I will need to do it again, as I cant even submit my passcode after entering it. Updated apps shut down unnexpectedly, including newest versions of Facebook, Twitter and LinkedIN. I thought this new iOS provided GREATER integration with Facebook? Instead, I am forced to access it on other devices and "gasp" my Windows PC! More quality misses on top of the Maps fiasco, Mr. Cook?

Try:
- Reset the iPhone. Nothing will be lost
Reset: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPhone.

I want to backup my iphone and ipad to my new pc but they are both already backed up to another PC - Hpw do I move them?

I want to bak up mi iphone and ipad to my new PC
They are both already backed up to another PC
How do I move them withoutlosing anything?

This knowledge base article describes how to restore and use backups.

My calendar appointments show for future events, but disappear once I reach the day of the event. So I can see tomorrow's appointments now, but they will be gone tomorrow. Why is this happening? It's on my iPhone and iPad.

My calendar appointments show for future events, but disappear once I reach the day of the event. So I can see tomorrow's appointments now, but they will be gone tomorrow. Why is this happening? It's on my iPhone and iPad.

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down.

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