Burned DVD plays on some DVD players and not others

Hello all,
First, please forgive my ignorance because I do not work with video much and have no idea what I'm doing. Someone created a video that I need to burn so the DVD can play on any DVD player. The folder is titled "VIDEO_TS" and then the files within it have the following extensions: .BUP, .IFO, .VOB. with VIDEO and VTS as the prefixes. the largest file has a .VOB extension. The master disk is a DVD-R and I burned the video on a Verbatim DVD-R which played fine on my MAc, a PC and two DVD players. However, I tried it on two other DVD players and it could not be played. So now I'm trying to figure out how I can created a DVD that will be compatible with any DVD player or create an alternate version that can be played on the machines that currently can't play the DVD.
Does all of that make sense? I've been all over the internet and seen different suggestions for similar problems but I don't want to spend money or waste time trying different tactics that won't solve my problem.
Thanks in advance!

Hi
This is a question very familiar in iDVD forum. I use to answer like this.
• Brand of DVD used matters - I only use Verbatim (more organic dye in these) - but there are other GOOD Brands
• DVD-R - plays on more DVD-players than DVD+R as it plays on even older DVD-players (DVD+/-RW - don't even think of it)
• BURN SPEED - is a major contributor to this problem - I never go faster than x4 - I use as standard x2
There are two kinds a blanc DVD can be burned as
• DATA-DVD - Files from DeskTop just stored on a blank DVD - few DVD-players can play this (only very very new ones and they are rare - if I'm rightly informed)
• Video-DVD - a DVD-authoring program is a MUST. iDVD, DVD-Studio Pro, Burn, Roxio Toast etc etc
I'm told that Compressor can do this - I never got it to deliver a Playable-DVD - BUT THIS IS DUE TO MY NEGLECT !
So when iDVD or Toast creates this very special structured DVD - You find the two (must be there) folders VIDEO_TS and AUDIO_TS (empty) - and if the DVD-player don't find this = it will not play.
Yours - very happy with iDVD and Toast (and DVD-Studio Pro - but this is hard to get right) - Bengt W

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