Business Catalyst - not able to login, publish or receive password reset email.

Hi,
I'm not able to login to BC or publish edits to a client Muse site. When I try to log into BC manually, I am not receiving password reset email (not in spam folder). Never been a problem before and the status report says servers are all good. Any insight appreciated (client waiting).
Thanks!
Veronica

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Can't login. Receiving password reset emails for w...

Hello,
I'm having really weird problems with my skype account [Redacted for privacy.]. I registered a new one just to post this message, because I can't log in with my original.
I checked - I have 3 emails set in my profile. I'm logged in on the Skype App. Everything I want to change requires a password, and it doesn't accept the pass, even though I have it saved (using 1pass).
When I attempt to reset my pass, I'm receiving password reset emails for users that aren't mine. I successfully changed the password for two different users, probably making them suffer the same problem as myself. Not sure how Skype picked those two users and decided they are me.
So, I'm logged in, but can't change anything, or use some skype features.
My username is [Redacted for privacy.]
SOS

I managed to fix it myself by manally entering the code instead of clicking on the reset link. This way a list with all accounts that had my email was showed and I was able to select my user from the list.
My email looks like a very popular typo.

Not receiving password reset email

Hello,I am trying to reset my skype password, but i am not getting the email, after i follow the reset steps.Anyone has a solution to this or any way to recover my account? thank you

Hi there alexusya,
Shopping on BestBuy.com should be pleasant and should not cause you any frustration. I'm sorry to hear you've had such trouble with logging in to gain access to your account and My Best Buy memberships. Using the information you registered with the forum, I was able to locate your BestBuy.com account and noticed we have some duplicate information in our system. I've consolidated the information, as duplicate info can sometimes cause the trouble you have been having. I would encourage you to try signing in again and let me know if you continue to have trouble.
Sincerely,

Not receiving password reset email (Issue Solved)

I found a solution to the password reset issue—at least it worked for me:
Needed to resent my password, but every time I submitted my email to request the access code, nada. I checked my email's spam/junk folders, but to no avail.
Then it dawned on me that I use ad blocking software, which sometimes causes reduced functionality on certain websites. I disabled the ad blocking on Skype and bingo! The email with my reset code arrived immediately.

Hi, imelda_nallela, and welcome to the Community, Yours is one of many reports; please see here ...http://community.skype.com/t5/Security-Privacy-Trust-and/Can-t-get-my-password-sent-to-me/td-p/4071355 Regards,Elaine

I have created a Muse site for a client that wishes to host with Business Catalyst. How do I publish the site with their account rather than using one of my free sites?

I have created a Muse site for a client that wishes to host with Business Catalyst. How do I publish the site with their account rather than using one of my free sites? This is so I can keep my free ones for personal projects but also so they can pay for their own hosting. I am happy to set it all up for them but not sure what to do.

Hi
You can use their BC login details and use them , which on publish the site will be under their account.
Please change the BC login from Edit > Preferences > Publish > Switch Accounts , for Mac it would Adobe Muse > Preferences
Thanks,
Sanjit

Not able to login to BIP using OBIEE Admin credentials

hi,
I am not able to login into BI Publisher(http://<Server name>:7001/xmlpserver/) with my OBIEE Admin credentails. It throws an error "Unauthorized Access: please contact the administrator".
I have checked in console that this Admin User has been assigned to Administrators and BIAdministrators group.
Also I have a BISystemUser which is assigned to Administrators group.
Don't know why it is not working as similar User and group setting onto a different server works.
Regards,
Bhavik

Any suggestions would be helpful.

After upgraded 9.2 DB, all users are not able to login (Except Guest).

After completed the DB upgrade from 8.1.7.4 to 9.2.0, all users are not able to login the oraclemypage.home. This is except the Guest account.For example, I use the sysadmin account to login the oraclemypage.home. It shows "Your login is invalid. Please login again."
Moreover, I do the following query.
SQL> select fnd_web_sec.validate_login('SYSADMIN','SYSADMIN') from
dual;
FND_WEB_SEC.VALIDATE_LOGIN('SYSADMIN','SYSADMIN')
N
If I guery the Guest account, the result is "Y".
Also, all users can access via dev60cgi/f60cgi to open E-business 11.5.7 application. Are there any missing script / process I need to do?
Thanks,
Matthew

Hi Arun,
What message u get on the apache logs / jserv logs when u get the error ?
Since the log cumulate a giga byte, I clean up the log and test again. It seems no error message.Whats your platform?
HP-UX 11.11To which version (5 digit) u upgraded DB ?
Oracle9i Enterprise Edition Release 9.2.0.6.0 - 64bit Production
I found a note 225074.1 that talks of a similar issue where users are ablt to login to forms but not php. this is for AIX. review the note.
I had checked this previously. Part of this document already tried which suggested by Oracle Support.what is the end_date for all of these users in fnd_user table ? if all users for some reason is end_dated , then fnd_web_sec will show 'N"
All users are normal. For those I tested without end_dated, I can access via f60cgi too.whats the session_cookie_domain set to in icx_parameters table? Set to NULL and try bouncing apache once.
This set to ".mycompany.com". You mean that I set the session_cookie_domain to NULL and restart Apache, right? Why I need to set it NULL?

Not able to see published task and not able to reset version for the task

Hi,
Created a task ,validated,by selecting the task clicked Publish button in tools to publish the task.
In Client Application(Callcenter) navigated Administration-Business Process->Task Deployment
Here not able to see published task to activate.
Tried twice by copying record but not able to see.
I am not able to reset version for the task created.
Could you please let me know how to overcome these.
Using sample database of siebel8.0.0.5
Thank you

Hi Dude,
To trobleshoot this you need to do the following steps:
1) cross check in tools the srf which you are compling , the same srf should be used by the clent application i.e. call center
2) the secound thing is in the Siebel tools there is a toolbar at the top, from where you have published the task, there beside you will find a button called Revise you can revise you task, first select task and click revise button.
3) and also you remember a task which you create is validated by right clicking the task record and choose validate.
4) remember, a task which you create should be registered same as like responsibilities, by navigating to Administration-Applicatrion > Task
Register the task with same name as you have used in Siebel Tools.
As, for best practices after creating a task first validate it, then after register it in Administration-Applicatrion > Task , then after toolbar there is a button callled publish and activate click that one .
and that's All.
Regards,
Neeraj Verma

Not able to login to B1iSN

Hi All,
We have installed SAP Business One 2007 B along with all the server tools & Businees one integration platform. Later we did uninstalled business one integration platform alone and re-installed the B1iSN 2007 PL03.
After the re-installation i am not able to login to below control center URL with sa account. But before re-installation we were able to access the below URL with sa account.
http://localhost:8080/B1iXcellerator
Please help us to solve this issue.
Thanks & Regards,
Gopinathan.

Hi Eddy,
Thanks.. Now i am able to login to the control center URL with user B1iadmin/B1iadmin.
Regards,
Gopinathan.

Not able to login after configuring SSH.Please reply

i have configured AAA on Cisco aeronet 1400 series wireless bridge (AIR-BR1410A-A-K9).After configuring i am not able to login to the device via telnet and via putty.Soon after enabling SSH i am not able to login even through SSH.The below are the commands i have configured on the device.I used to configure the same commands on my Cisco Switches also.
Layer -2
ip domain-name NETS
crypto key generate rsa general-keys modulus 1024
ip ssh version 2
aaa new-model
aaa authentication login Login-LAN group tacacs+ line
aaa authentication enable default group tacacs+ enable
aaa accounting exec EXEC-LAN-L2 start-stop group tacacs+
aaa accounting commands 1 Level-1-LAN-L2 start-stop group tacacs+
aaa accounting commands 15 Level-15-LAN-L2 start-stop group tacacs+
tacacs-server host 10.254.0.140 key !n01#zh3r3@|2
line vty 0 4
accounting commands 1 Level-1-LAN-L2
accounting commands 15 Level-15-LAN-L2
accounting exec EXEC-LAN-L2
login authentication Login-LAN
transport input ssh

Hi,
Check out the connectivity between cisco aeronet and TACAS server and what is the failed logs says in tacas server.
If possible try to change the configuration to aaa authentication login Login-LAN(default) group tacacs+ line and then try what exactly happens.
Hope that helps
Regards
Ganesh.H

Not able to login PIA - An error has occurred. You may attempt to sign in again. If your attempt fails, please contact your System Administrator

One of the user is getting the below error when the person is trying to login ELM system. what could be issue for the specific user and how do we resolve this issue?
"Not able to login PIA - An error has occurred. You may attempt to sign in again. If your attempt fails, please contact your System Administrator"

Its works for other users, its only happened for one specific user only? I didn't check the APPSRV.LOG file? what needs to be checked in APPSRV.LOG, I can ask my infra team to check, because I don't have app server access to check log file.

Not able to login to portal links

Hi,
I am not able to login to any link from index.html page except system information page.
When I try to access any other link and enter user name and password, only page is getting refreshed and it is not logging in.
Error from default trace:
#1.5 #00188B34FD33006C0000002800007AC8000461B1DE2BD2F2#1233316471589#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#sap.com/tcwddispwda#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#J2EE_ADMIN#2018##mysapbw_BW7_23635150#J2EE_ADMIN#c13b1ba1eec411dd9cbb00188b34fd33#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/Server/WebRequests#Plain###application [webdynpro/dispatcher] Processing HTTP request to servlet [dispatcher] finished with error.
The error is: java.lang.NoSuchMethodError: com.sap.security.core.wd.umeuifactory.wdp.IExternalUmeUiFactoryCompInterface.hasSimplePermission(Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;)Z
Exception id: [00188B34FD33006C0000002600007AC8000461B1DE2BCF03]#
#1.5 #00188B34FD33005F000004A300007AC8000461B1E07DB217#1233316510512#com.sap.engine.services.security.authentication.logonapplication#sap.com/com.sap.security.core.admin#com.sap.engine.services.security.authentication.logonapplication.doLogon#J2EE_GUEST#0##n/a##d88d4300eec411dd9ac900188b34fd33#SAPEngine_Application_Thread[impl:3]_6##0#0#Error##Java###doLogon failed
[EXCEPTION]
#1#com.sap.security.core.logon.imp.UMELoginException
     at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:949)
     at com.sap.security.core.logonadmin.ServletAccessToLogic.logon(ServletAccessToLogic.java:208)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.doLogon(SAPMLogonLogic.java:914)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.uidPasswordLogon(SAPMLogonLogic.java:578)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:158)
     at com.sap.security.core.sapmimp.logon.SAPMLogonServlet.doPost(SAPMLogonServlet.java:60)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Please help me in resolving this issue.
Regards,
Nallasivam.D

Processing HTTP request to servlet dispatcher finished with error.
Check std_dispatcher.out for errors.
com.sap.security.core.logon.imp.UMELoginException
Check your UME setting using configtool
Regards
Juan

Not able to login to User management link in portal

Hi,
I am not able to login to "User Management" link from index.html page. When I enter user name and password, only page is getting refreshed and it is not logging in.
Error from default trace:
#1.5 #00188B34FD33006C0000002800007AC8000461B1DE2BD2F2#1233316471589#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#sap.com/tcwddispwda#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#J2EE_ADMIN#2018##mysapbw_BW7_23635150#J2EE_ADMIN#c13b1ba1eec411dd9cbb00188b34fd33#SAPEngine_Application_Thread[impl:3]_2##0#0#Error#1#/System/Server/WebRequests#Plain###application [webdynpro/dispatcher] Processing HTTP request to servlet [dispatcher] finished with error.
The error is: java.lang.NoSuchMethodError: com.sap.security.core.wd.umeuifactory.wdp.IExternalUmeUiFactoryCompInterface.hasSimplePermission(Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;)Z
Exception id: [00188B34FD33006C0000002600007AC8000461B1DE2BCF03]#
#1.5 #00188B34FD33005F000004A300007AC8000461B1E07DB217#1233316510512#com.sap.engine.services.security.authentication.logonapplication#sap.com/com.sap.security.core.admin#com.sap.engine.services.security.authentication.logonapplication.doLogon#J2EE_GUEST#0##n/a##d88d4300eec411dd9ac900188b34fd33#SAPEngine_Application_Thread[impl:3]_6##0#0#Error##Java###doLogon failed
[EXCEPTION]
#1#com.sap.security.core.logon.imp.UMELoginException
     at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:949)
     at com.sap.security.core.logonadmin.ServletAccessToLogic.logon(ServletAccessToLogic.java:208)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.doLogon(SAPMLogonLogic.java:914)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.uidPasswordLogon(SAPMLogonLogic.java:578)
     at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:158)
     at com.sap.security.core.sapmimp.logon.SAPMLogonServlet.doPost(SAPMLogonServlet.java:60)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Please help me in resolving this issue.
Regards,
Nallasivam.D

Hi,
After looking into the error first i dont think you are enter the right password.
In case if you are entering the right password then you might not have the necessary admin rights on portal.
Regards,
Ramanath

Urgent help needed! not able to login in an application

I change the authentication from application express to database and back.
So I put application express again current and now I'm not able to login anymore in my app.
I even don't get my login page. if i start the browser and want to go to the app
it always redirect directly to my home page?????
Please help, what happened? App express authentication is back my current but nothing works anymore.
I can see in the design pages from the app but when I push the run button it just refreshes the current desing page and does not run anything.
Other apps are still working

Sorry guys,
Already solved it myself. A wrong column referenced in the sql code from the scheme authorization caused the error.
I couldn't get my hand on it in IE but when I tied to start the page in Firefox. I got even the right message stating which column was wrong in which scheme.
Again another reason to get rid of that grrrr win IE. It's such a pain in the .....
Greetz

Not able to login using ORACLE USER in Linux

I am not able to login using OS user ORACLE in linux,
I am getting following error when trying to login
/etc/X!!/gdm/PreSession/Default : Registering your session with wtmp and utmp
/etc/X!!/gdm/PreSession/Default :running : /usr/bin/X11/sessreg -a -w /var/log/log/wtmp -u /var/run/utmp -x "/var/gdm/:0.Xservers" -h "" -1" : 0" "oracle"
/etc/profile: line 17 : syntax error near unexpected token 'then'
/etc/profile: line 17 ' if[ $USER = "oracle" ]; then'
Failed to execute message bus daemon : No such file or directory
EOF in dbus-launch reading address from bus daemon
I tried to edit /etc/profile file but not sucessfull. Please help me out . This installtion is on VM ware
Edited by: user12356407 on Dec 16, 2009 3:21 AM

user8896383 wrote:
I am not successful to login using Oracle User .
I tried to edit /etc/profile file on Line 17 , but of no use.
could you please be more precise about what exactly i should look in or edit in that file.
Thanks for your immediate response.My car doesn't start
I tried to fix it
It still doesn't start.
Can you be more precise in telling how to fix it.

Business Catalyst - not able to login, publish or receive password reset email.

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