Business Catalyst thinks I deleted my web form

I thought I may have found a way around Muse's weak forms implementation, by creating a web form on Business Catalyst > Site Manager > Web Forms.
I created a web form, set the email response, copied the html, inserted the HTML on a Muse page, published the site, filled out the form, and got this:
So I went back to the same page on Business Catalyst, deleted the web form I just made minutes ago, created it AGAIN from scratch, inserted the HTML in my Muse page, published it, filled out the form, and got the SAME ERROR message a second time.
I did not delete the form, but Business Catalyst thinks I did.  :-(
How do I get around this "error of an ERROR?"
I noticed that there are THREE forms on BC with similar names (I only made ONE). To be sure that I'm working in the correct form, I COPIED it -- it now has the same name as before, plus the word "Copy." But when I open the copied form, all the fields are in the wrong order. I tried this several times, and this weirdness is consistent. Right now I'm really stumped on getting a decent (customized) form in Muse.
Thanks for any help.

Thank you, Vikas. That was the trick.  :+)
I still don't understand what "submit a case" means, but I was able to get it to work, possibly not as you expected (?)
I had already published this site in its partially-developed state, when trying to get the form to also be published. So it was in the web page already, as the completed form.
All I did after reading your message was to go directly to businesscatalyst.com, create a new simple (unfinished) form, and then via Site Manager > Web Forms > More Actions > Add Web Form to a Web Page, choosing the contact page from my site in development.
When I opened the previously-uploaded site in my browser, the ENTIRE form was there as originally published, exactly as it was originally and formatted placed in Muse.
It works, but I confess it's about as UN-intuitive as it can be!  :+)
Thanks again.

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