Business Practice for Credit Memos
We have been trying to signal out the best way forward with this issue. You advice is appreciated.
Our current sales process entails that we Create a Sales Order, Invoice, and once we receive payments, we fulfill.
When customers don't do a complete payment, and midway through the contract decide to cancel their subscription, at that point, we are required to fulfill for what-ever amount they have paid to-date.
The invoice is already made for the full amount, and for that we issue a credit memo. But we have to change the sales order for it to be fulfilled, to show the right numbers in the Certificate we print (that our product - Certificates).
Now it does not sound like the best of things to do - change the sales order, because we have applied a credit memo to match the excess payment. So going back, you cant see why a credit memo was issued (apart from the invoice showing a higher amt. and the SO showing a lower).
We are on accrual accounting method, but there could be a time we issue a credit memo.
Is this a cause for concern? What would be a good process forward?
Thank you.
Noel
Edited by: Noel Sharma on Dec 18, 2009 11:26 PM
You can also try this. See when you enter into contract for subscription for definate period of time you can create vaule contract or quantity contract. You can accrue the revenue on the basis of contract. Thus you will raise 100% debtors and create revenue accrual account (this will be balance sheet account). When you deliver certificates in your case you can create sales order against contract and create inovioce on that basis. It will also solve your revenue recognition problem if any. Also you can specify period of contract thus period gets over contract will expire and if in that case all subscriptions are not availed by customer you can pass reverse entry of the accrual entry and you will be able to clear customer.
Please let me know what do you think about this view or else we can spend some more time on it.
Similar Messages
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Terms of Payment for credit memo
Dear Friends:
I have created terms of payment (Z12). This has to be used in credit memo in customer - T.code F-27 .But in customer master, there is a different terms of payment.How can i use the newly created terms of payment(Z12) in T.code F-27.
The New Terms of Payment should be in the credit memo by default. Is there configuration settings by which the new terms of payment are selected by default?
Please advise.
Regards
MSReddyHi MSReddy,
There should be a field in the customer master/company code data/payment transactions tab to enter the payment terms for credit memos.
If this is not displayed for your customer group check screen layout settings for customers.It might be supressed.
Regards
Nadini -
Standard Process for Credit Memo & Debit Memos in CRM
Dear all,
What is the standard process for Credit Memo and Credit Memo Creation within CRM Complaint Transaction?
We can successfully replicate Return Items and Replacement Items in ECC Return Order
But I don't know how to process Credit Memo and Debit Memo in ECC.
What are the Accounting Implications takes place once we create and release the credit memo / Debit memo in CRM Complaint Transaction?
How to see the entire document flow?
I can create Credit Memo for a Returned Line Item in CRM without any errors. But I could not see any follow-up transaction or process either in CRM or ECC.
Kindly educate me in this regard. Your suggestions are highly appreciated
Best regards
Raghu ram
Edited by: Raghu Ram on Jun 23, 2010 6:29 PM
Edited by: Raghu Ram on Jun 25, 2010 8:30 AMHi suchi,
The following would be very useful to you.
To reduce implementation time for print forms development, SAP has created a set of the most commonly used forms - Preconfigured Smart Forms:
<u><b>SD:</b></u> Invoice, Quotation, Contract, Delivery Note, Order Confirmation, Scheduling Agreement, Inquiry, Cash Sales, Picking List
<b><u>MM</u></b>: Purchase Order, Request for Quotation, Contract, Delivery Schedule, Good Issue (3 scenarios), Good Receipt (3 scenarios)
<b><u>FI:</u></b> Dunning Notice
All can easily adapt these forms to their requirements, saving time and money.
Hope this information has been useful to you.
if you would like to have a smartform of your own i.e a Z or a Y then there is an option to get a sap script copied onto a smartform.
the sap script for the same is -> <b>F140_DOCU_EXC_01</b>
Go to Txn SMARTFORMS and just put the required smart form name in FORM field and then go to the menu bar: Utilities-> Migrate SAPScriptForm and juts type in the Script name which is given above(i.e F140_DOCU_EXC_01 )
I hope this will be an amicable solution.
if helpful pls reward.
Thanks
Venugopal -
I am having problem while doing vf01 for credit memo
I have done va01 for credit memo.
but when i m doing vf01 for credit memo it is showing account detemination error.
pls help me.Hi suchinder
Go to t.code VKOA and check wheather for the credit memo billing document type your account determination procedure KOFI00 has been assigned or not. If not assigned assign it and then save the billing document again then it will be forwarded to FI .
Regards
Srinath -
Problem while doing invoice for Credit memo request
Hi all
I very well known that Out boud Delivery is not needed for Credit memo request but after saving the CMR and when i raise the Credit Memo (VF01) system is showing a error message saying "PGI not done for Outbound Delivery 30047402"
In CMR document type i have set the order related billing and i have removed the billing block also
I have raised the CMR based on Invoice
Kindly help me in this regard
Regards
BMSHi Raj Aryan Malhotra, Thanks for ur reply
The setting which u said are already there
The second one that is, change the copying requirement of header to 11. i did this but this time the message was different "The document is not relevant for billing" . After checking the log i could the follwoing info
Client 240
Group Number
Sales Document Number
Item Number of the SD Document 000000
Schedule Line Number 0016
Counter in Control Tables 00
Message Identification VF
System Message Number 016
Output Type I
Message Variable 01
Message Variable 02
Message Variable 03
Message Variable 04
Group Type F
Kindly help me to resolve this also
Regards
BMS -
Regarding rate, sales tax and discounts for credit memo request and returns
Dear ALL,
Rate column is not displaying for credit memo request. suppose credit memo should be given due price diifererence
with referance to billing documnet credit memo request to rised. but if i want to edit rate column is not available.
how vat and discount has to be captured in case of rate diifferance for credit memo.
In case of returns will taxes applicable for returns credit memo
Gl accounts for credit memo same as billing or different GL accounts to be maintained or not
client has the scenario that if credit memo request has been rised for with referance to billing due to rate differance.
If customer returns materilas belongs to same billing. so based on the returns order returns credit memo to be rised .
But how the sap captures exact price of the materila during returns. ie; price modified during credit memo request.
Thanks & Regards
rameshHI,
Remove all the other condition types from the procedure and keep only those which you need.
Regards
Abhilash -
Accounting doucment not get created for Credit Memo
Hi
When creating a cancellation doucment(vf11) for credit memo accounting document not get created.While I go for analysis then it is determining the G/L account.But not getting created the accounting doucment.
When i select "Release to accounting" then it is giving a message like this:
"Automatic clearing of billing document 951
and canc. doc. 90000572 not poss." as informatiion first
and then later it is throwing an error message that "maintain correct number range"
While for the same material or earlier cancellation happened and accounting doucment get created.
Please help me out;How would i get this solved?
Thanks in advanceHi,
You may also check for Number Range - Maintainance & Assignment.
T. Code: SNRO
Table/ View: RV_BELEG
Here, Mantain Number Range.
To Assign,
T. Code: SM30
T.Code: Bill_Num (or select if different in your case)
Assign No. range to your combination of Sales OrgDist.ChannelBill Type i.e. for Cancelled Billing Doc. Type
To Maintain Number Range for Accounting Documents,
T. Code: FBN1
Best Regards,
Amit -
Hi Experts,
I'm new to this forum, Need some help on how the Ordinary depreciation calculated for credit memo.
It is Valuated Goods receipt, asset capitalized before the IR. However, there was a difference in value between GR/IR and the different value automatically got adjusted in APC transaction and also credit memo passed for the difference.
My question here is credit memo value is 2.46 but corresponding depreciation value is 22.14.
Note: It's a Low value asset, useful life is 1 Month. Entire depreciation already posted for GR Value which means more than APC value.
GR value : 1192.20 -----
APC value : 1189.74------
Ordinary dep : 1192.20---
(posted value)
Thanks,Hi Mukthar,
Thanks for your reply.
However, the credit memo value is only 2.46 USD, depreciation getting reversed each month 2.46 USD and total depreciation reversal value is 22.14 (USD).
Just want to understand the logic behind it.
Thanks, -
Tables for credit Memo and Purchase order
Hi all,
I need to develop a report to dispaly all the credit memos for the open qty,
My issue that is there any table where we can have information for credit memos and purchase order,
like the input fields is company code,customer number,fiscal year,
hope you understnad,
Please let me know if you need any more information,
Thanks&Regards,
CghandHi
Invoice Verific. table:
RBKP - Document Header: Invoice Receipt
RSEG - Document Item: Incoming Invoice
Regards
Prasanna -
BOM explosion for credit memo req,free of charge,returns order types
Hi Gurus,
My client has the following requirement.Sales BOM with header pricing has to be configured for standard order, free of charge, credit memo req, debit memo req, returs order types. I have configured the BOM for standard order(ZOR) successfully, but for credit memo request and other orders its not picking correctly.The component items for the BOM structure is repeating twice.Pleae let me know how to maintain item category determination for credit memo request and other order types.
For credit memo req I have created new item category by copying the G2N and updated the structure scope as A and application SD01.so the new item category is ZG2B and I have maintained the below mentioned determination.
ZCR ERLA ZG2B
ZCR ERLA ZG2B G2N
ZCR NORM ZG2B G2N
Regards,
Hari Challa.Hi,
That is incorrect.
For sales order, you shoudl have used item category groups as ERLA, LUMF respectively. The resultant item categories will be TAP/TAQ etc. The same kind of configuration should be enabled for Credit memos and others also.
There the item category group will be ERLA, or LUMF
The document type will be CR / RE etc based on the process
Now the resultant item category should be TAP/TAQ or you can even have RENN etc but the property of this IC should be same as TAP/TAQ based on what you are expecting, apart from the standard configurations of a return process. If you do this, then your pricing and items will come up properly.
In specific, you have to look at the BOM configuration of the Item category in the BOM area.
If you need any detail, pls let us know. -
Need API for Credit Memo creation-R12
Hi All,
I am working on R12 Implementation process. I have a requirement for creating the "Credit Memo" using API.
Could you please any one provide the API for Credit Memo creation process.
Thanks,
LSPHi,
Please refer the following links:
http://www.betteroracle.com/2012/08/ar-api-create-credit-memo-r12.html
http://easyoracleapps.blogspot.com/2011/08/creating-credit-memos-and-appling-these.html
http://prasanthapps.blogspot.com/2011/05/credit-memo-creation-via-api.html
Googling will help you indeed
Rgds, -
Hello,
I have a question about credit memo -due date.
Using MIR7, MIRO for credit memo the due date for net payment is the same with baseline date.
e.g. document date:18/07/2007
posting date:18/07/2007
baseline date:18/07/2007 terms of payment are 30 days
the system issue due date : 18/07/2007 but correct is 18/08/2007
What can I do to calculate due date correct for credit memo ? (baseline date + terms of payment) ?
Thanks.Hello
Check the settings in "Terms of Payment"
Check what you have checked in "base line date calculation', I think you need to enter 1 in the box additional months.
Next in the default date setting, check if you ticked "posting date "
Reg
*assign points if useful -
What is the application for credit memo in NACE !
What is the application for credit memo in NACE !
Pls go through this link
Re: Need some help in Credit memo ! -
Create payment batches for credit memos
Hi,
I want to create payment batch to pay several credit memos.
When I issue "Select invoices" and "Build payments" processes, it does not select any of credit memos.
I try to add manually the credit memos on "Modify payment batch" window, but after selecting the first credit memo it displays the message:
"You cannot create a negative mount payment.".
Please help me how to create payment batches for credit memos.
Thank you.Hi Manish,
I am using 11i version.
Actually I followed the advices on this note, but still the same problem, the payment batch does not allow credit memos (as they are with negative amount), even when adding them manually.
Please help me to find where is the problem.
Thank you. -
Other document type for credit memos in MIRO
Dear,
i would like to use a seperate document type for credit memos posted with MIR0 compared to RE for invoices. I created a new Z transaction. And now I thought that I could enter this new transaction code in OMR4 (tablle V_169F), but I can not add a new customised transaction in this list. What can I do?
Or is there an other way to have another document type for credit memos?
Thank you.
LeenHi
You can create a new document type for credit memo through t code OBA7. Once the T code is created with all necessary parameters you can assign this to MIRO transaction.
You cannot create a customised transaction through OMR4. This is meant for assigning the Doc type to Invoice verification
Regards
Jaswanth
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