Business processes in Customer loyalty and campaigns

Hello folks
I am supposed to contribute towards planning a workshop focussing on business processes in campaigns and loyalty management. And am I having difficulty to keep it focussed on business side then technical configuration. Please let me know on what points should I focus? What are the likely processes involved and how to put together them in documents before the start of the implementation. Assuming the sector to be retail or manufacturer of appliances.
Thanks,
Jo

Whatever issues posted here are real time issues only. The only effort what is needed from your end is searching. Search the forum and go through all the issues posted so that you will have a fair idea.
thanks
G. Lakshmipathi

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Message was edited by: Admin Moderator

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Hi Volker,
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thanks in advance
[email protected]

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P.S. you can send me a mail at my mail id [email protected] for any specific details

Business processes in Customer loyalty and campaigns

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