Business Server Page error in RWB -alertConfig

In XI, RWB, when i click to open 'Alert Configuration', it gives an error message:
Business Server Page (BSP) error
What happened?
Calling the BSP page was terminated due to an error.
SAP Note
The following error text was processed in the system:
BSP Exception: the Application Name sap in URL /sap/bc/bsp/sap/sxms_alertrules/main.do?sap-client=400&adaptertypes=RFC%20BC%20Mail%20Marketplace%20File%20XIRA%20SOAP%20RNIF11%20JMS%20JDBC%20RNIF%20XI%20CIDX%20 is invalid.
I tried testing the related service in SICF:
it gave almost the same error:
The following error text was processed in the system:
BSP Exception: the Application Name sap in URL /sap/bc/bsp/sap/sxms_alertrules?sap-client=400 is invalid.

run RSXMB_ACTIVATE_ICF_SERVICES in se38.
or go to SICF and follow the path: sap/bc/bsp/sap/sxms_alertrules  and make sure it is active!

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