BusinessObjects Enterprise Client Tools XI 3.1 SP3 Connection Error

Hello everybody,
I installed BusinessObjects Enterprise XI 3.1 SP3 on the server, the server has Windows Server Enterprise 2007.
Locally, in my Laptop, I installed the BusinessObjects Enterprise Client Tools XI 3.1 SP3, but i can´t connect with the CMS using the Webi, or anyother tool to the server. I made everything that is in the administrator, installation and configuration guides, but reading the administrator guide for Query as a WebService I read that if you install the BusinessObjects Enterprise Tools you need a key license to us it, the question will be this.
Do i need a different license than the one what i use to install the BusinessObjects Enterprise on the server to install, connect and use the BusinessObjects Enterprise Client Tools XI 3.1 SP3 on every machine that i install and use for it????
Thanks and regards.

You do not need separate or additional license for the Client Tools.
Most often Client tools cannot connect to server components because :
1. CMS server is not running on the server
2. There is a firewall between Client machine and the server machine and firewall specific settings were not done. (Admin guide - working with firewalls section).

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        0x499E0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\msgsrv.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x49AA0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\boconfig.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x49C50000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\i18n.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x4A800000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\icuuc30.dll      v 3.0.0.0      [Lingua di sistema]
        0x4A900000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\icuin30.dll      v 3.0.0.0      [Lingua di sistema]
        0x4AD00000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\icudt30.dll      v 3.0.0.1      [Lingua di sistema]
        0x53000000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\fssl-1-2-1-3.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x53210000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\cs_helpers.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x53430000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\cube.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x53900000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\cs_tools.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x53B10000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\kagtux.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x53F60000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\cnxsrv.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x54150000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\desengine.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x541C0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ksqldg.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x542C0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\sessmgr.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x544F0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\uitools.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x546C0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\rptdisp.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x54740000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\krptdlg.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x547E0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\BOFCEngine.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x54AB0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\category.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x54D40000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\RepAttr.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x54D70000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\bofcui.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x55290000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\kquery.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x55640000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\BOFCDialogs.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x556E0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\vartools.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x56970000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FCRepoProxy.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x597C0000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\libOCASecurityw-3-0.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x5D360000     C:\WINDOWS\system32\MFC71ITA.DLL      v 7.10.3077.0      [Italiano (Italia)]
        0x63000000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\etc-1-0-12-5.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x64000000     C:\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ebus-3-3-2-6.dll      v 12.0.0.683      [Inglese (Stati Uniti)]
        0x6D7C0000     C:\WINDOWS\system32\dbghelp.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x71950000     C:\WINDOWS\System32\mswsock.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x719E0000     C:\WINDOWS\system32\WSOCK32.dll      v 5.2.3790.0      [Italiano (Italia)]
        0x71A20000     C:\WINDOWS\system32\WS2HELP.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x71A30000     C:\WINDOWS\system32\WS2_32.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x72EA0000     C:\WINDOWS\system32\WINSPOOL.DRV      v 5.2.3790.3959      [Italiano (Italia)]
        0x743D0000     C:\WINDOWS\system32\MSCTF.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x744C0000     C:\WINDOWS\system32\msi.dll      v 3.1.4000.3959      [Lingua di sistema]
        0x76080000     C:\WINDOWS\system32\MSASN1.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x760A0000     C:\WINDOWS\system32\CRYPT32.dll      v 5.131.3790.3959      [Italiano (Italia)]
        0x76170000     C:\WINDOWS\system32\MSIMG32.dll      v 5.2.3790.0      [Inglese (Stati Uniti)]
        0x761A0000     C:\WINDOWS\system32\comdlg32.dll      v 6.0.3790.3959      [Italiano (Italia)]
        0x76670000     C:\WINDOWS\system32\hlink.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x76DC0000     C:\WINDOWS\system32\DNSAPI.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x76E00000     C:\WINDOWS\system32\WLDAP32.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x76E40000     C:\WINDOWS\system32\Secur32.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x76E60000     C:\WINDOWS\System32\winrnr.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x76E70000     C:\WINDOWS\system32\rasadhlp.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x77340000     C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55\comctl32.dll      v 6.0.3790.3959      [Inglese (Stati Uniti)]
        0x774F0000     C:\WINDOWS\system32\ole32.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x779B0000     C:\WINDOWS\system32\WININET.dll      v 6.0.3790.3959      [Italiano (Italia)]
        0x77A60000     C:\WINDOWS\system32\urlmon.dll      v 6.0.3790.3959      [Italiano (Italia)]
        0x77B60000     C:\WINDOWS\system32\VERSION.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x77B70000     C:\WINDOWS\system32\msvcrt.dll      v 7.0.3790.3959      [Inglese (Stati Uniti)]
        0x77BD0000     C:\WINDOWS\system32\GDI32.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x77C20000     C:\WINDOWS\system32\RPCRT4.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x77CD0000     C:\WINDOWS\system32\OLEAUT32.dll      v 5.2.3790.3959      [Inglese (Stati Uniti)]
        0x77D70000     C:\WINDOWS\system32\ADVAPI32.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x77E20000     C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.3959_x-ww_78FCF8D0\COMCTL32.dll      v 5.82.3790.3959      [Inglese (Stati Uniti)]
        0x77EC0000     C:\WINDOWS\system32\SHLWAPI.dll      v 6.0.3790.3959      [Italiano (Italia)]
        0x77F30000     C:\WINDOWS\system32\USER32.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x7C140000     C:\WINDOWS\system32\MFC71.DLL      v 7.10.3077.0      [Inglese (Stati Uniti)]
        0x7C340000     C:\WINDOWS\system32\MSVCR71.dll      v 7.10.3052.4      [Inglese (Stati Uniti)]
        0x7C3A0000     C:\WINDOWS\system32\MSVCP71.dll      v 7.10.3077.0      [Inglese (Stati Uniti)]
        0x7C800000     C:\WINDOWS\system32\kernel32.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x7C910000     C:\WINDOWS\system32\ntdll.dll      v 5.2.3790.3959      [Italiano (Italia)]
        0x7C9E0000     C:\WINDOWS\system32\SHELL32.dll      v 6.0.3790.3959      [Italiano (Italia)]
    I got this exception importing the universe from cms in the Translation Manager:
    [repo_proxy 37] UniverseFacade::importUniverse - (Helpers::InfoStore::ObjectFileHandle::extractContent) Local file copy has failed Errore del File Repository Server: La directory C:\Documents and Settings\Administrator\Dati applicazioni\Business Objects\Business Objects 12.0\Universes\@l3_dwhsrv_6400\Folder 95/Universes\ richiesta u00E8 inesistente.(hr=#0x80042a4a)
    I'd like to know if:
    1) Is this a problem because of the Virtual PC virtual machine?
    2) Is this a problem because of the BO problem with underscore in the host name?
    and
    3) How can I resolve this problem without changing the host name?
    Thank you for your attention,
    Giorgio
    Edited by: Agliano Giorgio on Jul 21, 2009 12:28 PM

    Hi Agliano,
    changing the Hostname of a Server after BO is installed is a bad idea ! The WAR files for your Tomcat are in some sort "hardcoded".
    I would suggest re- deploying your war files on the Tomcat would fix this issue. Check SAP Note - 1308027 for assistance.
    Regards
    -Seb.

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